Traveller reviews
Overall rating
7.7
Good
Based on 725 reviews
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.8
Food
7.3
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Travellers
16+
1 adult (age 18-64) selected
over 18
0 students (age over 18) selected
12-15
0 youths (age 12-17) selected
2-11
0 children (age 2-11) selected
under 2
0 seat infants (below age 2) selected
under 2
0 lap infants (below age 2) selected
Economy
Cabin bag
0 cabin bags selected
Checked bag
0 checked bags selected
Baggage per passenger
Singapore Airlines information
| IATA code | SQ |
|---|---|
| Routes | 160 |
| Top route | Kuala Lumpur Intl to Singapore Changi |
| Airports served | 78 |
| Top airport | Singapore Changi |
Singapore Airlines traveller reviews
Pros
"Clean cabin and good service."
(in 143 reviews)
"Crew were amazing and great entertainment."
(in 42 reviews)
"Cabin crew was excellent"
(in 38 reviews)
Cons
"Free internet in long flights"
(in 120 reviews)
"The whole business class experience."
(in 32 reviews)
"Entertainment and access to Wifi"
(in 50 reviews)
Recent reviews
Traveller rating
254
59
44
46
1
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10.0
All good, no complaints
Reviewed Dec 2023review from
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8.0
Flight was delayed by 2 hours. No entertainment on the 737-800NG. Somewhat squeezy.
Reviewed Dec 2023review from
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4.0
Airport lounge for business class is too crowded and not comfortable. Poor foods and facilities. Boarding was delayed. A lot of coughing people in the flight even in the business class, which indicated poor screening and health risks.
Reviewed Nov 2023review from
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10.0
More movie choice
Reviewed Nov 2023review from
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8.0
The meals were ok,but we weren't given any beverages with the food, only after everyone was served food, maybe short staffed but that's not proper
Reviewed Nov 2023review from
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8.0
Great Singapore Airlines crew - they are the best!
Reviewed Nov 2023review from
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8.0
I am fully satisfied with your service
Reviewed Nov 2023review from
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2.0
Did not get to fly! Scammed!
Reviewed Nov 2023review from
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2.0
The plane was old. The seats were very uncomfortable.
Reviewed Oct 2023review from
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6.0
The flight was close to on time. My suitcase was not loaded in Bangkok and was delivered 24 hours later.
Reviewed Oct 2023review from
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6.0
Business class not great
Reviewed Oct 2023review from
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10.0
Crew is phenomenal. Helpful with anything you may need. Lots of entertainment options. Food was good. On time, no complaints.
Reviewed Oct 2023review from
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6.0
Ordinary food and uncomfortable Business class seats
Reviewed Oct 2023review from
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2.0
I didn’t get to go, and no refund was available after asking for 2 months
Reviewed Oct 2023review from
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10.0
The crew was so kind! I had such a nice flight ！
Reviewed Oct 2023review from
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6.0
Seating wasn’t good at all with not much leg space in between. Fortunately it was a relatively short flight. Otherwise we would have struggled a lot. On board meal was pretty ordinary. It is sad to see the overall quality of this once superb airline has dropped so low.
Reviewed Oct 2023review from
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10.0
Please have the artiste showcase of classic international movies. Please have better food. There was no dessert or yogurt in my Ind Veg meal.
Reviewed Oct 2023review from
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8.0
The food provided was not as good in the previous trips!
Reviewed Oct 2023review from
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10.0
It was a super smooth and comfortable flight even though I was in normal economy. The staff was so nice ☺️
Reviewed Oct 2023review from
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4.0
It’s too crowded.
Reviewed Oct 2023review from
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8.0
Sleep pods in SilverKris lounge are disappointing, showers are great though. Food decent, not amazing. Need more toilets in lounge ideally. Flight was good but service can be better.
Reviewed Oct 2023review from
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8.0
No seperate security check for business class passengers and average lounge, open air, so not properly air conditioned
Reviewed Oct 2023review from
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8.0
In flight food services need to be more improve.
Reviewed Sept 2023review from
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6.0
More Baggage limit Alternative of virtual check in at airport , prefer personal touch with “real person”check in counter for baggage drop
Reviewed Sept 2023review from
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6.0
seating was uncomfortable
Reviewed Sept 2023review from
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10.0
Excellent customer service from pre boarding to the end. Really enjoyed my flight. Very helpful crews during flight as well. Will definitely flight with Singapore airlines again.
Reviewed Sept 2023review from
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8.0
Nothing
Reviewed Sept 2023review from
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8.0
食事は美味しいけど随分と質素になった。
Reviewed Sept 2023review from
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10.0
Very good customer services before, & during flight. I will choose it again in the future.
Reviewed Sept 2023review from
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2.0
Food quality and serving frequency was poor. Travel kit was not provided. Flight was very bumpy. Overall, not a good experience.
Reviewed Jun 2023review from
Singapore Airlines FAQs
Where does Singapore Airlines fly to?
Singapore Airlines offers direct flights to 77 cities in 34 different countries. Singapore, Kuala Lumpur, and Phuket City are the most popular cities covered by Singapore Airlines.
What is Singapore Airlines’ primary hub?
Singapore Airlines concentrates most of its flight operations in Singapore.
How does KAYAK find such low prices on Singapore Airlines flights?
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Singapore Airlines.
Flight status
Singapore Airlines route map
Top flight routes
Top airports served by Singapore Airlines
- Singapore Changi Airport (SIN)
- Kuala Lumpur Intl Airport (KUL)
- Jakarta Soekarno-Hatta Intl Airport (CGK)
- Denpasar Bali Ngurah Rai Airport (DPS)
- Bangkok Suvarnabhumi Airport (BKK)
- Phuket City Airport (HKT)
- Hong Kong Intl Airport (HKG)
- Penang Intl Airport (PEN)
- Melbourne Airport (MEL)
- Sydney Kingsford Smith Airport (SYD)
- Shanghai Pu Dong Airport (PVG)
- Incheon Intl Airport (ICN)
- Manila Ninoy Aquino Intl Airport (MNL)
- London Heathrow Airport (LHR)
- Perth Airport (PER)
Singapore Airlines contact information
- SQ IATA code
- 020 8961 6993 Call
- singaporeair.com Visit
Overview of Singapore Airlines
Renowned for first-class hospitality and service, Singapore Airlines holds a 5-star Skytrax rating. It has been awarded the Best Airline Cabin Crew on numerous occasions and has flight attendants who wear traditional colorful sarongs.
Departures are controlled through a primary hub in Singapore, with services available to more than 30 countries across the globe. It serves as a major transport link between Southeast Asia and the rest of the world, flying to Europe, North America and Africa. An expanded network of routes is offered through partnership with Star Alliance and subsidiaries Scoot, SilkAir and Vistara.
Wide-body aircrafts are chosen for the fleet, with a combination of Airbus and Boeing planes flown. Singapore Airlines was the launch carrier for both the Airbus A380 and Boeing 787-10 models, capable of carrying more than 330 passengers.
A broad range of fares are available on Singapore Airlines flights with Economy, Premium Economy, Business, First and Suite classes. Adjustable headrests and storage areas are provided in the basic Economy section, while Premium Economy has calf-rests built into the seats and more legroom. Upholstered leather and generous elbow space in Business Class makes working-on-the-go easy. Two Business Class seats on the A380 jets can be joined together to create a double bed for you and your partner to share.
The First Class section features sculpted headrests that form a cocoon, offering privacy and extra comfort. You can take luxurious travel to the next level by booking a Suite, which come equipped with a separate bed and private lavatory. A sliding door screens your personal cabin off from everyone else.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.