|""Staff was amazing, Best I've.""||(in 105 reviews)|
|""Clean, comfortable and spacious room.""||(in 50 reviews)|
|"We LOVED the pool!"||(in 24 reviews)|
|"Our room smelled very musty."||(in 67 reviews)|
|"Room smelled stale"||(in 4 reviews)|
|"We arrived and no hot tub."||(in 8 reviews)|
|friendly staff||in 232 reviews|
|breakfast was good||in 210 reviews|
|room was clean||in 208 reviews|
|great location||in 118 reviews|
|front desk||in 62 reviews|
|indoor pool||in 50 reviews|
|one elevator||in 25 reviews|
|comfortable bed||in 18 reviews|
|second time||in 16 reviews|
|close to the casino||in 12 reviews|
|hot tub||in 11 reviews|
|young man||in 8 reviews|
|brown bag||in 6 reviews|
|st charles||in 6 reviews|
|grab and go||in 5 reviews|
|damp musty||in 4 reviews|
|swimming lessons||in 4 reviews|
|black mold||in 3 reviews|
|rooms were dirty||in 1 review|
Clean, great location
Breakfast host Sue. Very nice..good food
Fitness room closed
Could use a little TLC in bathrooms
Convenient to interstate, restaurants and store. Friendly staff. Very clean.
Breakfast was open! Friendly staff.
Had to get new room keys every day because they seemed to fail after each use. Otherwise great experience.
The location and the staff.
There was a funny odor and the breakfast was very poor.
Hotel employee in the breakfast area was very friendly and helpful! Considering Covid, the breakfast was great!
Our light in the bathroom did not work and no maintenance on staff to fix it so we went without light all evening. There was empty toilet paper rolls under the sink as well.
Hotel definitely needs updating. Unfortunately, housekeeping was lacking. We're not hard to please, but the leftover hair and dirt in the bathroom was tough to overlook.
Location and peicw
It had an excellent location. We stayed on a Sunday night and it was quiet. The bed was comfortable and the room was fairly dark.
Lo amable era lo mejor, Aparte la limpieza no estaba bien para mi tiene 2 estrellas nada más.
Estaba muy sucio todo el motel.
Situated near the airport, this hotel is within a 10-minute walk of Historic Main Street and Ameristar Casino St. Charles. Lewis & Clark Boathouse and Nature Center and SSM Health St. Joseph Hospital are also within 1 mile (2 km).
based on 523 reviews
Policies vary by room type and provider.
Best Western Plus The Charles Hotel is located at 1425 South 5th Street, 1.2 miles from the centre of St. Charles. Station Casino is the closest landmark to Best Western Plus The Charles Hotel.
Check-in time is 15:00 and check-out time is 11:00 at Best Western Plus The Charles Hotel.
Yes, Best Western Plus The Charles Hotel offers free Wi-Fi.
Yes, Best Western Plus The Charles Hotel offers free parking.
No, Best Western Plus The Charles Hotel does not offer free airport shuttle service.
Best Western Plus The Charles Hotel is 6.8 miles from Lambert-St Louis. Best Western Plus The Charles Hotel is 39.4 miles from Belleville.
Yes, Best Western Plus The Charles Hotel is a pet-friendly hotel.
Yes, Best Western Plus The Charles Hotel has a pool on-site.
Best Western Plus The Charles Hotel has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.