Stateline resorts

Cons: Na

Cons: Very crowded....long check-in registration process in spite of pre online checkin ( this may be partly due to the Easter /spring break, hopefully)

Cons: when we check-in, the room was cold. heater and refrigerator was broken. After an hours, they changed the room.

Cons: When we checked in, they sent us to the far corner of the hotel, only for us to find out the housekeeper was just starting to clean the room! She didn't speak any English but with my basic Spanish I understood that the room was not going to be ready soon. That was at 2 PM; then back to the reception and guess what, they had no other room available and the room they initially had us sent out to was to be ready at 5:30PM. Very inconvenient given the fact my 20 month toddler needed to have his regular nap between 2 and 4. They didn't even offer a discount or a treat of a sort. Once I got into an overbooked situation at Westin and they gave us a free dinner at their restaurant! Anyway, the next day a staff member came at the door of our room asking me if I had the room stay extended since I should have already cheched out. When I told the man I originally had the room booked for two nights he stared at me in disbelief. Poor, poor communication between housekeeping and receprion! Also, staff is not very friendly and nice! Also, check out time is 10AM, so they leave you with the feeling that they get you in late and ask you to leave early

Cons: Housecleaning didn't clean out room each day but when needed towels they were delivered quickly.

Cons: -Shower didn't work in room -HVAC unit in room VERY loud and disrupts sleep. -Left watch on bed and left 2 messages with security/lost & found about it -- never heard back -Staff is annoying and tries to sell you on timeshares for your next trip -Overpriced for what it is

Cons: Very late check in time, the front desk staff not very welcoming, we had to make our own beds, we were not timeshare members, we were hotel guests.

Cons: The staff was extremely pushy at check in. They want you to check in with the concierge for a welcome packet and push a timeshare sale presentation on you. We tried to walk out to our car upon checking in and was followed by the concierge who had to introduce himself and check us off. When I said we weren't interested in the welcome packet as we were there for 1 night, the sales manager, Jesse, came up with another person crowding me and pushing me to get our welcome packet and followed me out the door insisting there is no sales commitment. I had stayed here before with family and liked it and was excited for my husband to stay there, but this treatment was too much and we will not be staying there again until they can learn to respect their customers privacy. The 1.5 hour wait to check in because the room was not ready was also too long.

Cons: Fraudulent Charges!! We recently stayed at this hotel to go skiing at Heavenly, and a few days later, received nearly $400 in incorrect charges. The team at the hotel has been rude, unhelpful & evasive after multiple phone calls to remedy the issue. Recommend avoiding this hotel at all costs!

Cons: Parking was an issue. Off site worked out ok.

Cons: Third party check in was extremely slow and my reservations we're lost

Cons: We were unaware that they were undergoing major renovations - evidently it was in the small print in our confirmation email. The face of the resort looked awful. The worst of it was that the pool, fitness center and jacuzzi were unavailable. They sent us to a rec center in town, which didn't work at all if you wanted to work out 1st thing in the morning before heading out, or to pop down and relax in a jacuzzi at the end of the day, because on the weekend the rec center opened too late. So we had to pay extra to visit a local fitness center. And when we asked for a refund on the daily "resort fee" at the hotel we were refused. The funny thing is that when we went there 2 years ago it was being renovated then! We had assumed it would be fixed by now - bad assumption!

Cons: 1. Had to say no to the timeshare pitch. We did NOT sit through any timeshare presentation, but they sure tried to persuade us to. 2. Room had a view of parking lot not the mountains or lake. 3. No laundry facilities in the room but there were guest laundry facilities in the resort. Not enough machines.

Cons: nice rooms at a great price

Cons: A bit run down.

Cons: They asked for a $50 deposit and I've never had that at a hotel which I thought was odd.

Cons: Poor check in service. No comps.

Cons: No coffee pot, no microwave, no refrigerator, no room service, no maid service, no buffet, no entertainment thanks to mandates from the state of Nevada. Thin walls between rooms. I have not been to Harrah's since 1989 and it looks the same. The hotel, casino and rooms are outdated and need to be refreshed or updated. All the restaurants and cafe were expensive. American River Cafe had good food but slow service. We grew weary of the staff telling us to pull up our masks as we were drinking our coffee or adult beverage as smokers could leave their masks hanging from their ear. We had difficulty finding assistance with our Caesars Rewards accounts. Most of the staff did not know how to obtain comps or points from the accounts. We received more help from other players. All in all, it was OK but we will not be returning.

Cons: Our room was closer to the elevator and that was a slight distraction. One family member had to call security twice for rowdy neighbors.

Cons: Horrible service

Cons: Good gambling, food and value for money

Cons: the smokie air n Harrahs was not good need more non-smoking areas

Cons: Rude noisy neighbors kept us both up from 2am until 430 am both nights!

Cons: The cigarette smoke in the casino can be pretty overwhelming.

Cons: Room is a little outdated. Stains on carpet.

Cons: I think my cons have more to do with my own selection. I wish I had chosen a smaller more boutique style hotel because this one and its brother Harvey's are behemoths along the lake. If you are looking for something really romantic this probably isn't it. Every room is identical and blah design. But if you know what you're going for, it's perfectly acceptable.

Cons: The 8 am housekeeping, check out is at noon, as a former house keeper this person should have known there would be occupants still in the room. Also, didn't like the only elevator was at the far end of the hallway, took forever to get to the room with heavy bags.

Cons: No complimentary coffee or water in the rooms.

Cons: Room smelled like smoke.gym was outdated.

Cons: Parking, the pool or jacuzzi wasn’t open late, some of the small restaurant close very early, drink service on the casino floor

Cons: Could be so much more for price. Feels like using luxury features to hide needed maintenance of paint, simple repairs of marred molding and fraying carpet edges. Sheets on both beds were thin with wear and both had actual holes the size of a dime. Our privacy light did not light up like other rooms. Casino way too warm for comfort! Skimping on AC?!

Cons: The staff was a joke. We requested a king size bed and instead we got 2 queens. Asked if it was possible to switch rooms and they were supposedly all booked. Didn't even offer an upgrade and were very passive.

Cons: Wifi costs were outrageous. Parking was tough. Rooms were not very clean. Hotel felt old even though decor was modern. Just doesn't seem like a grand hotel, which is not what it is in the first place. Weekends are about 300% more expensive than week day stays. Stay there if you need a place to sleep as it has a bed and tv. Beds were comfortable.

Cons: the house keeper ignoring the "do not disturb sign", ringing the door bell, walking in and walking me up at 830am. the counter agent ignoring this complaint and not even offering a discount or anything more than "i'm sorry sir, how would you like to pay the resort fee?"

Cons: No wifi. It’s 2020.

Cons: No breakfast, no kettle in room, no fridge, no complemtary coffee, no free movie channels and above all, NO GREE WIFi

Cons: People smoking in the casino but we understand that most of the casinos permit smoking.

Cons: Hidden fees.

Cons: Casino slots sucks! Wish I knew a way to report the casino for slot tampering. There are specific games that have predictable bonuses and extra games but at Harvey's I believe the slot tech has rigged the games. I've played "The Gold" and "Crystals" at casinos in Vegas and throughout California and have no issues with those games at those locations. At Harvey's and Harrahs you will see what I am talking about with the slots games I have mentioned.

Cons: Pillows were not comfy, felt like a sweater. Need cot and got denied.

Cons: The restaurants were hard to find and not good.

Cons: Suites are only one king size bed

Cons: Room was not ready four hours after check in time, staff was rude and unhelpful, overpriced vendors in hotel, room decor was extremely outdated, brown carpets and red floors/counters made it impossible to tell what was clean/dirty.

Cons: Being next to the elevator

Cons: A bit pricey

Cons: Too many broken down elevators

Cons: Ro