Located in Tampa, DoubleTree by Hilton Hotel Tampa Airport-Westshore is an easy drive from The University of Tampa and Busch Gardens Tampa. It provides a fitness centre, as well as an outdoor pool, a free shuttle service and a Jacuzzi.
The hotel has 489 rooms and has been recently refurbished. Convenient services include an express check-in/check-out feature and a luggage storage area.
This hotel provides rooms with an en suite bathroom, air conditioning and a TV. Hot drinks can be made with the provided tea and coffee supplies.
In-house dining options include Bistro Italia, which is a convenient spot to enjoy a meal. Guests are able to follow a range of sports on the big screen in the sports bar. At Players Sports Pub, an extensive menu of beverages and snacks can be enjoyed.
Tampa International Airport is a 10-minute drive from DoubleTree by Hilton Hotel Tampa Airport-Westshore. Westshore Plaza is a brief walk away.
Health and safety
Accessibility and suitability
Services and conveniences
Media and entertainment
Pool and spa
Parking and transportation
Things to do
Cons:We had thee immediate issues at check-in. The price was not as quoted by the Internet nor when we called the facility. The explanation was “they should have told you”. When we pushed, we were told it was a security deposit for incidentals. (New one for me). 2nd, we saw 8 signs to not forget to get our warm cookie. They were out of cookies and would have more after the established check out time. (If you want to upset me you are getting warm.) 3rd. We fortunately had a friend see is in the lobby as we were completing the. check-in process. The clerk was very displeased, short to the point of being rude, and seemed like she had somewhere else to be (maybe break). All and all, a very poor experience. I usually give a second chance but not sure if this policy is worth it considering the room was definitely on the higher side.
Cons:design was chaotic and confusing, no breakfast
Cons:Staff were very poorly trained, almost every step of the way things were done poorly or incorrectly. They didn't have my reservation which was made through this booking agency so we were told we'd have to find another hotel with out kids. No apology. Staff were leaving with piles of hotel cookies for themselves as we just sat there with no place to stay for the night. The hotel blamed the booking agency and said they do this often, I asked why the hotel chooses to work them if they often leave their guests with no room for the night. Obviously the booking agency sells their unsold rooms and this works out for the hotel and they don't care that it sometimes leaves the customer with no place to stay. Finally we asked for a second manager and she was somehow able to get us a room at this sold-out hotel and the first manager then appeared with some cookies for the kids. Room service never brought the drinks we ordered and paid for, the cot didn't have a sheet, the bathroom sink was leaking from a pipe beneath it and the phone lines to the front desk were constantly busy when I tried to tell them about these things. Room service trays were left outside rooms for 12 hours at a time as cleaning staff walked right by, kind of gross to look at. The hotel double billed me for the room I had already paid for through kayak. They billed the credit card that they told me was just for "incidentals."The staff here really need some training in customer service and basic hotel management. One of the worst hotel experiences I've ever had. This hotel is very damaging to the Hilton brand.
Cons:Balconies on our rooms were nice, but faced a wall. Noisy high traffic area, but if you're looking to stay close to the airport it's totally fine. Rooms are on the small side, so was a bit tough with a young child in tow.
|Check in anytime after 15:00, check out anytime before 12:00|
|Cancellation/pre-payment policies vary by room type and provider.|
All reservations at DoubleTree by Hilton Hotel Tampa Airport-Westshore – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
DoubleTree by Hilton Hotel Tampa Airport-Westshore is located at 4500 West Cypress Street in West Tampa, 3.9 miles from the centre of Tampa. Cigar City Brewing Company is the closest landmark to DoubleTree by Hilton Hotel Tampa Airport-Westshore.
Check-in time is 15:00 and check-out time is 12:00 at DoubleTree by Hilton Hotel Tampa Airport-Westshore.
No, DoubleTree by Hilton Hotel Tampa Airport-Westshore does not offer free Wi-Fi.
No, DoubleTree by Hilton Hotel Tampa Airport-Westshore does not offer free parking.
Yes, DoubleTree by Hilton Hotel Tampa Airport-Westshore offers free airport shuttle service.
DoubleTree by Hilton Hotel Tampa Airport-Westshore is 1.8 miles from Tampa. DoubleTree by Hilton Hotel Tampa Airport-Westshore is 10.6 miles from Tampa St. Petersburg.
No, pets are not allowed at DoubleTree by Hilton Hotel Tampa Airport-Westshore.
Yes, DoubleTree by Hilton Hotel Tampa Airport-Westshore has a pool on-site.