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Pros: Great plane and staff

Cons: Delayed

Cons: Travelled business class and was ace experience

Pros: Good beverage service.

Cons: Over an hour delayj for departure.

Pros: Crew was ok.

Cons: Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade.

Cons: Both Copenhagen and New York need to go a better job on the flow of passengers through Passport control.

Pros: The flight crew was great. Very friendly and efficient and there were free snacks with the comfort + seating with Delta. It’s airplane seating so it is what it is but I was not uncomfortable.

Cons: I’m not sure everything was really great.

Pros: Did a good job despite the weather during the flight

Pros: Customer service on the phone.

Cons: Delays all day on delta. On my way out and on the return flight.

Cons: Too many pasengers had carryons. Lots of confusion on the plane for storage

Pros: Air Canada is always a great travel experience.

Cons: The food is terrible. It's the worst I've had from any airline.

Pros: yes

Cons: meal

Pros: The AC flight between Vancouver —> Toronto seems much more organized than Toronto —> Vancouver. Flight departed on time and staff handled boarding more smoothly.

Cons: Only one drink served on a 4.5 hour flight, I am so thirsty. AC has some of the smallest seats around also.

Cons: Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight.

Pros: Food

Cons: Entertainment

Pros: Everything was great

Cons: N/A

Pros: In flight entertainment was great

Cons: seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)

Cons: I could have used USB charging station.

Pros: Lost the luggage

Pros: Crew was very nice and attentive

Cons: Leg room on my first flight (longest leg of the trip) was not much and when the person in front of me leaned their chair back, my knees were touching the chair.

Pros: The crew were outstanding. They fulfil my needs when I need it and they were very polite and professional. Smooth boarding and flight.

Cons: Nothing

Pros: Food was good. Crew on the flights were polite

Cons: Checking in could be made easier by the airline communicating with the staff. They were not aware i had an email that i could check in luggage and they were not helpful or providing good customer services - unprofessional & inexperienced. Lost my luggage both ways.

Pros: Brussels airlines business class seats were the most comfortable I have sat in.

Cons: The United airlines business class seats were too crowded with no privacy. You have to climb over your neighbor to to use the rest room.

Pros: Seat not confortable

Cons: Get newer planes with better functional amenities

Pros: vegetarian dish was OK.

Cons: entertainment was very poor. very limited selection of movies and tv shows.

Pros: everything

Cons: price and reliability

Pros: Service was good on the plane

Cons: Thought I had purchased an optima coach, but was forced to pay $60 baggage fee. At checkin, asked for aisle seat, but agent had already assigned a middle seat. Then asked to change to an aisle seat, but she demanded $30 to change. Aftwr boarding was complete, there were at least 6 aisle seats empt

Pros: I did not

Pros: Friendly crew

Cons: Food& entertainment

Cons: Nothing!

Pros: Amazing crew

Cons: Third delayed flight in a row within the week. Seems to be considered acceptable business practice.

Pros: The food was amazing

Cons: The seats could have more space

Pros: Left close to on time.

Cons: Luggage wait in Tampa was much longer than usual.

Cons: Better choice of food such as prepacked salads etc not just sandwiches

Cons: Food needs improvement, crew was a bit rude

Pros: Wonderful crew!

Cons: It is impossible to get comfortable in those seats.

Pros: The crew was very professional and pleasant. The food was tasty for airplane food.

Cons: The seats were not that comfortable.

Pros: The new Airbus was a very cool aircraft.

Cons: Boarding process is really disorganized.

Cons: For some reason there were 4 really young children seated all in the same area. Kids will be kids, but perhaps spreading them out wouldn’t make one particular area so loud and disturbing. Boarding the plane I a more orderly way would also help.

Cons: Seat comfort

Pros: I was surprised that we received two meals and constant drinks in economy. Delta definitely has better hospitality than American.

Cons: The seats were really tight between the rows. The space between the seats on the same row were typical.

Pros: Flight cancelled

Cons: Flight not cancelled

Pros: Crew, exit row seat

Cons: Bathroom

Pros: Food was so good. Crew was also very nice.

Cons: Todo estuvo excelente!!!

Cons: Ibéria offers a terrible service to its customers

Pros: Seats we re super comfortable, better than BA or Swiss for example. Food and drink excellent, gain better than Swiss or Ba, not to say US carriers who are on a league of their own (worse). Flight arrived early.

Cons: A bit more space for placing magazines etc would be welcome

Cons: More space and reclining seats please!

Pros: The entertainment was great and the crew, for the most part, was pleasant.

Cons: Leaving on time and the consideration of connection flights and how it inconveniences your customers when this happens.

Pros: The crew was very attentive and the flight left on-time and arrived on-time too. No issues with the schedule or my bags.

Cons: The seats are really uncomfortable, they provide you a pillow and a blanket, but with the limited space you can't even use them, there is even less space than on domestic planes. For an overseas flight this is really bad. Also, you cannot sleep, very long time for dinner and announcements.

Cons: Delayed flight, no snacks, and staff not as friendly.

Cons: Crew could have been more interested. Seat could have reclined and gone upright properly.

Cons: More drinks, snacks

Pros: NA

Cons: The flight did not wait for me due to the 1st flight delay.

Pros: Landing was smooth

Cons: Communication Entertainment

Cons: Travel agency did not notify me that I needed to get a Yellow Fever immunization

Pros: Crew were great! Neck cushions on chair aren’t adjustable and not comfortable.

Pros: The crew was amazing and effiecent. Had weather delays, bag got left, but got it the next day.

Pros: The crew was outstanding and the good choices were excellent

Cons: The flight was late( not their fault) and there were several technical difficulties with the A/C and entertainment system

Pros: I had one of the few empty seats next to me.

Cons: The food is awful. Not enough toilets.