Overview

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Excelsior Palace Hotel

Via Toselli 8, 98039 Taormina, Sicily, Italy
+39 094 223 975

£53+

Overall guest ratings

7.8/10 Good
Based on 266 reviews

Review highlights

  • 8.6
  • 7.6
  • 5.6
  • 5.2

Nearby

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    About

    With a stay at Excelsior Palace Hotel, you'll be centrally located in Taormina, steps from Palazzo dei Duchi di Santo Stefano and Porta Catania. This 4-star hotel is convenient to Piazza del Duomo.

    Rooms

    Make yourself at home in one of the 88 air-conditioned rooms featuring minibars and LED televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and bidets.

    Amenities

    Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional features at this Belle Époque hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). The shuttle (surcharge) will take you to the nearby beach or shopping center.

    Dining

    Grab a bite to eat at one of the hotel's 2 restaurants and 2 coffee shops/cafés, or stay in and take advantage of room service (during limited hours). Mingle with other guests at a complimentary reception, held daily. Relax with your favorite drink at a bar/lounge or a poolside bar. A complimentary continental breakfast is served daily.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Taormina? This hotel has 151 square feet (14 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle and a train station pick-up service are provided for an additional charge.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 266 reviews
    • 8.6 "Location is great."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 7.6 "Good service."
      7.5 "75% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 6.5 "Breakfast is mediocre."
    • 6.3 "Average cleanliness."
      6.0 "60% thought the cleanliness of the hotel was average."
      5.0 "Only 50% said rooms were clean enough."
    • 5.6 "Food is average."
      5.0 "Only 50% were satisfied with the menu."
    • 5.6 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 5.2 "Average value."
    • 5.2 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      5.0 "Only 50% said rooms were clean enough."
    • 4.2 "Not very comfortable."
      4.8 "52% said rooms were small."
      0.0 "Air conditioning was criticized by 100%."
      3.8 "62% criticized the small bathroom."
      4.3 "57% thought it was too noisy."
    • 3.5 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
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    Overall rating

    7.7 Good
    Based on 212 reviews
    • 8.2 "Location is great."
    • 7.4 "Good pool."
    • 7.4 "Good service."
      7.2 "72% found the staff to be very friendly."
    • 6.2 "Breakfast is mediocre."
    • 6.2 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.4 "Average value."
    • 5.4 "Food is average."
    • 5.3 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
      5.3 "Only 53% said rooms were clean enough."
    • 4.0 "Not very comfortable."
      4.4 "56% said rooms were small."
    • 3.3 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
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    Overall rating

    8.2 Excellent
    Based on 42 reviews
    • 8.8 "Location is great."
    • 7.7 "Good service."
      7.6 "76% found the staff to be very friendly."
    • 5.8 "Rooms are ok."
    • 4.9 "Not very comfortable."
    • 3.4 "Vibe wasn't good."

    Overall rating

    7.8 Good
    Based on 10 reviews
    • 8.8 "Location is great."
    • 5.0 "Rooms are ok."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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