Like the blanket. Food wasn’t good and boarding was a mess
Pros: "The crew was so helpful and they feed us well. We relieved a snack, a meal, and a desert. The airline left on time and arrived early to my destination. Very enjoyable flight."
Pros: "Seats were comfortable"
Cons: "Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks"
Cons: "The TVs weren’t working on the seats for the duration of the 8 hour flight. Some of them were working for other customers and we pointed it out to some of the flight attendants but they took no action"
Pros: "Crew was great. Phenomenal even."
Cons: "Economy seating, so hard to complain, I got what I paid for, but 1-2” more between seats would have kept my knees out of the lady’s back in the seat in front of me..."
Cons: "You could have had my luggage arrive. Now I don’t know where it is"
Pros: "Nice and attentive crew Big a330 plane with great business class"
Cons: "There was a half hour delay which no one could explain. Made transfer in Zurich really difficult."
Pros: "Crew was great. Seats were uncomfortable. No air. It was extremely hot."
Pros: "It was a lovely easy flight, always lovely flying star alliance."
Cons: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"
Pros: "The planes took off and landed smoothly and without crashing"
Cons: "The connection time allowed in Istanbul was too short. Anything less than 2.5 hrs is too short. Covid social distancing was a joke in Istanbul and the business class boarded with everyone else - the airline run out of meals in business class!!! I will not fly with TK again."
Pros: "Plane was good,very comfortable clean and new.Entertainment was great.Crew was nice."
Cons: "Food wasn’t good at all, very low quality and it didn’t taste good.And prices for extra language (190$) is way too expensive."
Cons: "The TV wasn't working and the crew I asked for help didn't do anything about it"
Pros: "The crew was friendly and helpful."
Cons: "The leg room was smaller than most other flights and the war phonejack didn't work and the video constantly paused every 30 seconds. Also the 1 8kilo bad allowance in the cabin is a bit unreasonable but I see why they need to because the overhead storage and under the sit storage was less than normal too."
Cons: "no red wine - what is written in the menu in business class was missing the main course meal"
Pros: "Great new airport. Friendly staff. Traveled with them before and will again. Great rate and 2 bags!"
Pros: "The flight and crew were excellent. Turkish Airlines business is always good."
Cons: "The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana."
Pros: "Everything. They were polite fast and never condescending to passengers."
Cons: "I could of wish they would have been a little more stern with some passengers."
Cons: "My bags were misplaced I have to wait for an extra day to get it"
Cons: "Food is not great and the flight was delayed by an hour"
The flight itself it was great nice food the crew were very nice and helpful, Checking in from Birmingham wasn't great long queues for bag dropped, And I had my hand luggage case taken away from me even though I requested to have it with me as I had breakables items. I was told I can not because of the length of the flight with no explanation at all no options was given for me to take my fragile items out of my case it was taken away with hold buggage I find the staff member who was checking me in very unpleasant !! Can we please be advise if the rules have changed about the the carry on hand luggage it will be easier to be advise on booking your tickect if we not allowed to take the hand luggage with me. Overall I had a good flight .
I requested wheel chair assistance , it was confirmed via email that inwoood get it but I didn’t get it . The last leg of my trip to Nigeria was the worst.
One of their staff was so rude with discriminative. Such a reputed airline shouldn't hire such kind of arrogant attendants.
Amazing KLM service and brilliant economy comfort seats. Well worth the extra.
The boarding was one of the worst I’ve ever experienced. The fault lays on Ohare Airport and not so much the airline. The waiting area by the gate was the size to accommodate a regional flight for 20-30 people and right next to a busy walkway. When you cramped nearly 300 passengers into that space is was unbearable.
one of my bags was drenched with fish smelling water and all my new clothes bought at dublin and the 23kg checked in bag were all gone waste with very pungent fish smell and also having stains
Pros: "Boarding was efficient and the crew were nice."
Cons: "the seating is horrible. it was the tightest seating I've ever experienced."
Cons: "No internet available (2020). For the my previous flight, a month ago, was the same problem."
Pros: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Cons: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."
Cons: "It's KLM. What else do you need to know."
Pros: "The raw was empty and I could sleep whole 10 hours"
Cons: "Choice of movies and TV programs"
Pros: "Nice crew"
Cons: "You give no room for passengers to sit comfortably. We are crammed in the airplane like sardines in a can. No legroom, small seats, etc."
Pros: "One hour delay after boarding due to loosing our “slot”"
Cons: "Timing!!!"
Pros: "No wifi or any entertainment. Flight delays and lost baggage!"
Cons: "No wifi or any entertainment. Flight delays and lost baggage!"
Cons: "Flight was delayed more 1:15 and it is a 35 min flight. If this happens so late in the night is even worse."
Cons: "They couldn't find my name and I have to run around in the airport. I almost missed the flight, even though I was over 2 hours earlier."
Pros: "Very efficient and fuss free. Just what I was looking for from a short haul flight!"
Cons: "The snacks are super small, which isn’t unexpected when the flight time is so short."
Pros: "Crew was good and entertainment was great."
Cons: "They charged me 200 euros for my bag and I wasn’t told that I couldn’t bring 1 luggage with me."
Pros: "Flight time was quite good"
Cons: "There was a 45 min departure delay and no announcements to us while waiting in the plane about it"
Pros: "None of them above I'm not happy at all"
Another excellent flight and overall experience with Lufthansa. Long flight in a wonderful ambience. Thank you to our outstanding crew.
It was not from Denver to Tucson (they canceled flight and rebooked) so it was from Houston to Tucson.
Great crew No entertainment as very short flight and not necessary so no problem I slept so don’t know if there was food or not but there normally is
My flight was cancelled and Air cañada said they didn’t even have that flight number or my name in their computer. Does this mean Kayak somehow messed up with the letters/ number sequence? No one would help me at the airport. Lufthansa said it was Air cañadas fault and I had gotten two messages from Kayak, one was at 6 am(I had already called a ride so I was going an hour earlier ) then after 2 hours at airport I get my message from Kayak(Ricky) saying sorry your flight is cancelled? Then, like I say, no one would even put me on standby for another flight as my numbers you gave me did not match. Can you please get me on a flight home? No later than Monday, please? I am out of money
Pros: "I didn’t even catch this flight - the connection time was impossible causing unnecessary stress!!! Just don’t sell this ticket which such a tight connection."
Cons: "Don’t sell an unrealistic connection time"
Pros: "the crew was great; super well prepared ladies with professional behavior. my compliments. also the snack was excellent and finally no junky food but a healthier offer. bravissimi!!!"
Cons: "nothing"
Pros: "MAN-MUC & MUC-CPH via LH. Business class. LH Businesss class is middle seat of 3 is empty and larger amounts of baggage plus you have access to lounges. Both planes flew and arrived reasonably on time, which is what I look for.And I got all the Business Class extras."
Cons: "Security at Manchester was very slow - long enough make me ill from standing in one place too long. But then I was well looked after. The meals on both flights were identical; I don't think it can be a big problem to correct that. I took a long time to get accepted by the WiFi in the two lounges."
Cons: "Petiole are treated spending $1000 on a trip as poor with very uncomfortable seats and mediocre food"
Cons: "Over 2 hours late, and this flight has been late 6 of the last 7 days"
Pros: "Fairly comfortable, good cabin crew"
Cons: "Lost baggage - horrendously slow lost baggage department in Athens. Spent 1 hour + standing in line. Bag still hasn't shown up"