Overview

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Bankokuya

1 Tei Yuatsumi, Tsuruoka-shi, Yamagata, Tsuruoka 999-7204, Japan
+81 235 433 333

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+81 235 433 333

Overall guest ratings

8.2/10 Excellent
Based on 690 reviews

Review highlights

  • 8.6
  • 8.3
  • 7.7
  • 7.5

Good to know

  • Friendly atmosphere
  • Impressive bathroom
  • Professional service
  • Friendly service

Nearby

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    About

    Bankokuya is a great choice for a stay in Tsuruoka. Free perks include an airport shuttle and self parking.

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    Hotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Meeting/Banquet facilities
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Designated smoking area
    • Non-smoking rooms available
    • Free airport shuttle
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 690 reviews
    • 8.6 "Very nice wellness & sports facilities."
    • 8.3 "Breakfast is good."
    • 7.7 "Nice rooms."
      8.2 "82% were happy with the bathroom."
      9.5 "95% thought rooms were spacious."
      8.8 "88% liked the big bathroom."
      7.9 "79% thought the view was good."
      7.0 "70% enjoyed the furniture."
    • 7.5 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.5 "75% said the booking process went smoothly."
    • 7.2 "Good location."
      8.0 "80% liked the proximity to shopping."

    Overall rating

    8.3 Excellent
    Based on 296 reviews
    • 8.7 "Very nice wellness & sports facilities."
    • 8.4 "Breakfast is good."
    • 8.4 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
      9.0 "90% liked the big bathroom."
    • 8.4 "Rooms are great."
      8.4 "84% were happy with the bathroom."
      9.5 "95% thought rooms were spacious."
      9.0 "90% liked the big bathroom."
      8.0 "80% thought the view was good."
    • 7.7 "Good service."
      9.0 "90% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
      7.3 "73% said the booking process went smoothly."

    Overall rating

    8.1 Excellent
    Based on 296 reviews
    • 8.5 "Breakfast is good."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 7.5 "Good location."
    • 7.2 "Nice rooms."
      7.5 "75% were happy with the bathroom."
      9.3 "93% thought rooms were spacious."
      8.5 "85% liked the big bathroom."
      7.8 "78% thought the view was good."
    • 5.4 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      5.5 "55% thought the cleanliness of the hotel was average."
      5.0 "Only 50% said that wellness & sports facilities were clean enough."
      5.8 "Cleanliness of the bathroom was average, said 58%."

    Overall rating

    8.0 Good
    Based on 96 reviews
    • 8.4 "Very nice wellness & sports facilities."
    • 8.3 "Breakfast is good."
    • 7.8 "Nice rooms."
      8.3 "83% were happy with the bathroom."
      9.5 "95% thought rooms were spacious."
      9.0 "90% liked the big bathroom."
    • 7.3 "Good service."
      9.1 "91% thought the service was very professional."
      8.8 "88% found the staff to be very friendly."
    • 7.1 "Good location."
    • 6.1 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.3 "Average cleanliness."
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    Good to know
    "Friendly atmosphere"
    "Impressive bathroom"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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