Overview

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Bankokuya

1 Tei Yuatsumi, Tsuruoka-shi, Yamagata, Tsuruoka 999-7204, Japan
+81 235 433 333

£168+

Overall guest ratings

8.1/10 Excellent
Based on 636 reviews

Review highlights

  • 8.6
  • 8.5
  • 7.5
  • 5.0

Nearby

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    About

    With a stay at Bankokuya in Tsuruoka (Atsumi), you'll be within the region of Yura Port and Hakusan Island. This ryokan is within the region of Yutagawa Onsen and Kamo Aquarium.

    Business, Other Amenities

    Featured amenities include a 24-hour front desk and an elevator (lift). A roundtrip airport shuttle is provided at no charge.

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    Hotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Meeting/Banquet facilities
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Sauna
    • Designated smoking area
    • Non-smoking rooms available
    • Free airport shuttle
    • Pets allowed on request. Charges may apply.
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 636 reviews
    • 8.6 "Very nice wellness & sports facilities."
    • 8.5 "Breakfast is good."
    • 7.5 "Nice rooms."
      7.8 "78% were happy with the bathroom."
      9.3 "93% thought rooms were spacious."
      8.5 "85% liked the big bathroom."
      7.9 "79% thought the view was good."
    • 7.3 "Good service."
      9.0 "90% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.1 "71% said the booking process went smoothly."
    • 6.9 "Location is acceptable."
      5.8 "Reasonably accessible by car, said 58%."
    • 5.0 "Average cleanliness."
      5.0 "Cleanliness of the bathroom was average, said 50%."

    Overall rating

    8.2 Excellent
    Based on 254 reviews
    • 9.0 "Excellent wellness & sports facilities."
    • 8.4 "Breakfast is good."
    • 8.0 "Rooms are great."
      8.0 "80% were happy with the bathroom."
      9.4 "94% thought rooms were spacious."
      8.0 "80% thought the view was good."
      8.6 "86% liked the big bathroom."
    • 7.1 "Good service."
      9.1 "91% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 6.8 "Location is acceptable."
      5.7 "Reasonably accessible by car, said 57%."
    • 5.0 "Average cleanliness."
    • 4.8 "Bar is not good."
      4.8 "Alcoholic drinks were awful, according to 52%."
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    Overall rating

    8.0 Good
    Based on 305 reviews
    • 8.5 "Breakfast is good."
    • 7.4 "Good service."
      9.0 "90% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 7.2 "Good location."
    • 6.9 "Rooms are ok."
    • 4.6 "Not very clean."
      4.3 "57% said rooms were dirty."
      4.5 "55% thought it was rather dirty."
      4.6 "54% said that wellness & sports facilities were unclean."
      4.7 "53% said the bathroom was dirty."

    Overall rating

    8.0 Good
    Based on 76 reviews
    • 8.7 "Very nice wellness & sports facilities."
    • 8.6 "Breakfast is good."
    • 7.8 "Nice rooms."
      8.2 "82% were happy with the bathroom."
      9.3 "93% thought rooms were spacious."
    • 7.4 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 6.9 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 6.6 "Location is acceptable."
    • 5.1 "Average cleanliness."
    View all review categories
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