Overview

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Family Hotel Silvestar
Best Location

Silvestar Penov Str. 18, Veliko Tărnovo, Bulgaria
+359 6260 2025

Call

+359 6260 2025

Overall guest ratings

8.5/10 Excellent
Based on 371 reviews

Review highlights

  • 10.0
  • 9.8
  • 4.3
  • 4.0

Good to know

  • Accessible parking
  • Friendly service

Nearby

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    Amenities

    • Internet
    • Currency exchange on-site
    • Laundry service
    • No smoking
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    Based on 371 reviews
    • 10.0 "Excellent value."
    • 9.8 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      10.0 "100% said the reception staff was great."
    • 9.6 "Terrific location."
      9.1 "Great parking, according to 91%."
      10.0 "100% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
    • 5.5 "Rooms are ok."
      6.0 "Only 60% found the balcony ok."
    • 4.3 "Not very clean."
      4.0 "60% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
    • 4.0 "Breakfast is below average."
    • 3.3 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    Based on 215 reviews
    • 10.0 "Excellent value."
    • 9.8 "Terrific location."
      9.3 "Great parking, according to 93%."
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 4.9 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      3.8 "62% said rooms were dirty."
    • 4.2 "Not very clean."
      3.8 "62% said rooms were dirty."
    • 3.9 "Breakfast is below average."

    Overall rating

    8.6 Excellent
    Based on 140 reviews
    • 9.8 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.7 "Terrific location."
    • 7.1 "High comfort."
      9.7 "97% thought rooms were spacious."
    • 6.1 "Rooms are ok."
    • 4.8 "Not very clean."
      4.4 "56% said rooms were dirty."
    • 3.9 "Breakfast is below average."

    Overall rating

    9.0 Excellent
    Based on 14 reviews
    • 9.7 "Terrific location."
    Good to know
    "Accessible parking"
    "Friendly service"
    data provided by TrustYou

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