3 stars
Hotel El Ciervo
Overview
Featuring a garden with a swimming pool, Hotel El Ciervo offers rooms with free Wi-Fi and cable TV only 20 metres from Villarrica Lake. Breakfast is provided and there is a restaurant. Downtown Villarrica is 300 metres away. Decorated in pastel hues, rooms at Hotel El Ciervo are fitted with stylish furnishing. All of them have heating and some rooms boast fireplaces. A breakfast with fresh ingredients, homemade bread and "kuchen" is served daily. International dishes can be ordered at the property’s restaurant, and drinks from the bar can be enjoyed in the garden. In summer, guests can relax by the pool overlooking Villarrica Volcano. There's a nearby nautical club where they can practice water sports. They can also enjoy themselves reading a book from the library in the lobby, which features a fireplace. Hotel El Ciervo is 80 km from Temuco.
Amenities at Hotel El Ciervo
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Dustbins
- Conditioner
General
- Window
- Executive lounge access
- Family rooms
- Garden view
- Hardwood or parquet floors
- Inner courtyard view
- Interconnected room(s) available
- Lake view
- Landmark view
- Pool view
- Storage available
- Fireplace
- Seating area
- Sofa
- Carpeted
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Private entrance
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Adapted bath
- Upper floors accessible by stairs
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
Bathroom
- Hairdryer
- Private bathroom
- Raised toilet
- Shower
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Walk-in shower
Pool and spa
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Sauna
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Dining area
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Outdoor
- Outdoor dining area
- Outdoor furniture
- Garden
- Terrace/Patio
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Complimentary breakfast
Parking and transportation
- Free parking
- Private parking
- Airport shuttle
Bedroom
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Safe
Reviews of Hotel El Ciervo
8.2
Very good
588 verified ratings
Wonderful
333
Very good
113
Good
82
Okay
29
Fair
14
Mediocre
12
Poor
5
Summary of reviews
Guests say
Guests appreciated the great location and breakfast offerings at the hotel, with many highlighting the beautiful views and friendly staff. However, there were concerns regarding cleanliness in the rooms and bathrooms, which affected the overall experience for some.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.2 out of 10
52 reviews
Location
General Korner 241, Villarrica
What's nearby
- Museo Historico y Arqueologico0.3 mi
- Lake Villarrica7.8 mi
- Lake Calafquen16.9 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hotel El Ciervo
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hotel El Ciervo
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See most recommended stays in VillarricaGood to know
Value for money | 7.7 |
|---|---|
Distance to city centre | 0.4 mi |
Nearest airport | Temuco |
Distance to airport | 33.6 mi |