Overview

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Tower Hotel & Leisure Centre

The Mall, Waterford, Ireland
+353 5186 2300

£61+

Overall guest ratings

8.2/10 Excellent
Based on 1,185 reviews

Review highlights

  • 9.2
  • 8.9
  • 8.2
  • 4.4

Good to know

  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    Tower Hotel & Leisure Centre offers a fantastic location, putting you just steps from House of Waterford Crystal. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, body wraps, or mani/pedis. An indoor pool and a bar/lounge are other highlights, and rooms offer room service and free WiFi.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Tennis
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Fitness centre
    • Free parking
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Spa
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 1,185 reviews
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
      8.5 "85% said the recreation staff was great."
      7.1 "Lovely bar service, according to 71%."
    • 8.9 "Location is great."
      9.5 "95% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.2 "Breakfast is good."
    • 6.0 "Internet is average."
      6.6 "66% thought the wifi quality was ok."
    • 5.1 "Average cleanliness."
    • 4.4 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 3.5 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      4.3 "57% didn't like the uncomfortable beds."
      3.2 "68% said rooms were small."
      0.9 "91% thought they were poorly maintained."
      3.7 "63% said rooms were dirty."
      0.4 "For 96%, the rooms looked old."
      2.2 "78% had problems with the shower."
      2.6 "74% criticized the small bathroom."
      2.1 "79% found problems with the furniture."
      0.9 "91% thought the tv was sub-standard."
      4.0 "Air conditioning was criticized by 60%."
      0.7 "93% said the bathroom was dirty."
    • 3.2 "Quite uncomfortable."
      4.3 "57% didn't like the uncomfortable beds."
      3.2 "68% said rooms were small."
      1.6 "84% thought it was too noisy."
      2.6 "74% criticized the small bathroom."
      4.0 "Air conditioning was criticized by 60%."
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    Overall rating

    8.3 Excellent
    Based on 793 reviews
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 8.9 "Location is great."
      9.6 "96% thought parking was inexpensive."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.0 "Breakfast is good."
    • 6.5 "Sufficient wellness & sports facilities."
    • 5.5 "Average cleanliness."
    • 4.6 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
    • 3.6 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      3.0 "70% said rooms were small."
      0.8 "92% thought they were poorly maintained."
      4.1 "59% said rooms were dirty."
      0.3 "For 97%, the rooms looked old."
      2.6 "74% had problems with the shower."
      0.7 "93% thought the tv was sub-standard."
      2.3 "77% found problems with the furniture."
      3.9 "Air conditioning was criticized by 61%."
      2.9 "71% criticized the small bathroom."
      0.5 "95% said the bathroom was dirty."
    • 3.0 "Quite uncomfortable."
      4.2 "58% didn't like the uncomfortable beds."
      3.0 "70% said rooms were small."
      1.5 "85% thought it was too noisy."
      3.9 "Air conditioning was criticized by 61%."
      2.9 "71% criticized the small bathroom."
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    Overall rating

    8.4 Excellent
    Based on 213 reviews
    • 8.8 "Location is great."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 8.4 "Breakfast is good."
    • 7.2 "Good bar."
    • 7.0 "Good pool."
    • 6.6 "Sufficient wellness & sports facilities."
    • 4.6 "Vibe wasn't good."
    • 4.6 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
      1.9 "81% complained about the bathroom."
      3.8 "62% said rooms were small."
      3.6 "64% said rooms were dirty."
    • 4.1 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    • 3.7 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      1.5 "85% thought it was too noisy."
      3.8 "62% said rooms were small."
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    Overall rating

    7.8 Good
    Based on 177 reviews
    • 9.3 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 8.7 "Location is great."
    • 7.9 "Good breakfast."
    • 6.7 "Internet is average."
    • 4.7 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 4.1 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 4.1 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    • 2.9 "Quite uncomfortable."
      1.5 "85% thought it was too noisy."
      3.8 "62% didn't like the uncomfortable beds."
      3.7 "63% said rooms were small."
    • 2.7 "Awful rooms."
      3.8 "62% didn't like the uncomfortable beds."
      0.7 "93% thought they were poorly maintained."
      1.9 "81% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      0.5 "For 95%, the rooms looked old."
      3.7 "63% said rooms were small."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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