Rubbish customer service, can’t be bothered to resolve the issues they made, incorrect room. Manager not bothered.
4 stars
Leonardo Hotel London Watford
31-35 Clarendon Road, Watford, WD17 1JA, United Kingdom
Watford, United Kingdom
See location+44 192 342 2800Photos of Leonardo Hotel London Watford
Overview
Jurys Inn London Watford provides 3-star accommodation and is just minutes on foot from Watford Junction Railway Station. It is located a brief stroll from the Watford Palace Theatre.
The hotel features a currency exchange, a 24-hour reception and an express check-in and check-out feature. There is off-site parking for those with a car.
Each contemporary room at Jurys Inn London Watford has its own private en suite with complimentary toiletries. They each have a telephone, tea and coffee making facilities and wireless internet access.
International meals are available in the restaurant, while the modern bar offers a variety of drinks. Guests can also try one of the various bars and cafés in the vicinity.
Oxford Street, Harrods and London Heathrow Airport are around a 40-minute car trip from the hotel. The friendly staff at the tour desk are available to book tours and sightseeing trips in Watford.
Latest deals for Leonardo Hotel London Watford
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Leonardo Hotel London Watford
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Accessibility and suitability
- Entire unit wheelchair accessible
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Adapted bath
- No smoking
- Lowered sink
- Toilet with grab rails
- Upper floors accessible by lift
- Designated smoking area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Services and conveniences
- Business centre
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- 24-hour front desk
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Coffee shop
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Parking
Health and safety
- Safe
Reviews of Leonardo Hotel London Watford
8.6
Very good
3448 verified ratings
Wonderful
1889
Very good
690
Good
492
Okay
145
Fair
105
Mediocre
46
Poor
81
Summary of reviews
Guests say
Guests appreciated the cleanliness and friendly service of the hotel staff, particularly highlighting their willingness to assist. However, there were significant complaints regarding room assignments, incorrect bookings, and noise disturbances from other guests. Some guests also noted the lack of parking facilities and issues with amenities like air conditioning and room size.AI-generated from customer reviews
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Score by provider
8.6 out of 10
2273 reviews
8.7 out of 10
32 reviews
9.2 out of 10
4 reviews
9 out of 10
1 review
4 out of 10
3 reviews
All reviews
Room not as booked, staff/manager can’t be bothered sorting out there mistake. Just fob you off.
Pros (+) The staff went OUT OF THER WAY to be accommodating, helpful, friendly and generally go "above and beyond" to provide outstanding customer service. Deputy Manager Rob was wonderful as was Ellie and the rest of the staff!!!!!! I also would like to compliment the wait-staff at the breakfasts--they were AMAZING--couldn't do enough for us...every morning and every day of our stay. Jury's Inn is to be c...
Cons (-) The room assigned to us left a lot to be desired. The room we PAID for an upgrade for, was much, much better.
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Location
31-35 Clarendon Road, Watford, WD17 1JA
What's nearby
- Watford Palace Theatre104 yd
- New Watford Market132 yd
- Watford Colosseum0.3 mi
- Hertfordshire Fire Museum0.5 mi
- Watford Museum0.5 mi
- Vicarage Road0.6 mi
- Cassiobury Park0.7 mi
- Watford General Hospital0.7 mi
- TopGolf Watford1.2 mi
- The Grove Golf Course2.1 mi
- Warner Bros. Studio Tour London - The Making of Harry Potter2.4 mi
- Watford Town Cricket Club Ground2.5 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Leonardo Hotel London Watford
Low season | February |
|---|---|
High season | May |
Average price (weeknight) | £121 |
Average price (weekend night) | £87 |
When to book a room at Leonardo Hotel London Watford
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.7 |
|---|---|
Distance to city centre | 0.2 mi |
Nearest airport | London Heathrow |
Distance to airport | 13.2 mi |