Overview

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West Plaza Hotel

110 Wakefield Street, Wellington, New Zealand
+64 4473 1440

£73+

Overall guest ratings

8.1/10 Excellent
Based on 1,528 reviews

Review highlights

  • 9.4
  • 9.3
  • 7.5
  • 5.1

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    Located 4.7 mi (7.6 km) from the airport, West Plaza Hotel offers a great location, putting you within just a 10-minute walk of Civic Square and Cuba Street Mall. Guests looking for a bite to eat can check out City Dining and Bar, which serves breakfast and dinner. Other highlights at this upscale hotel include a bar/lounge, and rooms offer 24-hour room service and LCD TVs.

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    Amenities

    • Facilities for disabled guests
    • Internet
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Air-conditioned
    • Laundry facilities
    • No smoking
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    Based on 1,528 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      7.8 "78% found the restaurant service to be one of the best."
      10.0 "Lovely bar service, according to 100%."
      10.0 "100% were happy with the room service."
      10.0 "Housekeeping was great, according to 100%."
    • 7.5 "Good breakfast."
    • 5.8 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.4 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
      5.7 "57% said the view was so-so."
      5.0 "50% thought the minibar was ok."
    • 5.1 "Vibe was decent."
      5.6 "Only 56% thought, the hotel was stylish."
      6.9 "69% thought the atmosphere was somewhat friendly."
    • 3.6 "Internet is poor."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 1,069 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.9 "99% liked the proximity to shopping."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
    • 7.2 "Good breakfast."
    • 6.1 "Average comfort."
      6.1 "Only 61% said rooms were big enough."
    • 5.7 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.1 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
    • 4.1 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 3.3 "Internet is poor."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 152 reviews
    • 9.5 "World class service."
    • 9.5 "Terrific location."
    • 7.8 "Tasty food."
    • 7.6 "Good breakfast."
    • 7.6 "High value."
    • 6.1 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.5 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
    • 5.5 "Vibe was decent."
    • 3.6 "Internet is poor."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 30 reviews
    • 9.5 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 9.5 "Terrific location."
    • 6.1 "Average comfort."
    • 5.5 "Rooms are ok."

    Overall rating

    7.9 Good
    Based on 275 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 7.3 "Good breakfast."
    • 6.3 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.3 "Average comfort."
      5.9 "Only 59% said rooms were big enough."
    • 5.3 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.9 "Only 59% said rooms were big enough."
    • 5.3 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 5.0 "Vibe was decent."
      2.8 "72% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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