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Bathrooms were disgusting, plane was dirty

Plane, when I boarded, at least in Coach, smelled like vendors hot-dog water. Took an hour and a half to be offered a drink of anything other than a bottle water. By the end of the flight, trash in the aisles, lavatories were nasty.

See above

Crew were affable and courteous, even if not very attentive.

The entertainment system was ancient, with small screens, loose sockets for headphones, flaky performance. Only the content was decent (not good). They announce boarding sequence and then fail to honor/enforce it, allowing a free for all.

The crew was lovely and fairly attentive in business class. I had access to the First Class lounge in Sydney and it is wonderful. Even has a spa, though don't expect first class spa treatment. Uh, plane was clean and food was ok, but getting a cocktail was difficult.

Business class seats are uncomfortable and there is nowhere to store and easily access something as simple as a book. There is a storage compartment on the seat in front of you, which you cannot reach without getting out of your seat.. While the seats do go flat, it's not something you can sleep on your side for long. Ended up reclined and sleeping on my back, which is not ideal. accessing my reservation was impossible and had to call Australia to get a seat assignment, which was reassigned by the time we checked in anyway. I care where I sit and book early to have choices. I hate to say it but I was not impressed.

I like the flight route

This is my fourth time booking Emirates for my route through kayak. The route is longer but I choose it for on-board Internet for work emails. Generally, they have on-board WiFi Internet, however for my return route of 21 hours both flights had no wifi which was disappointing. This is unprofessional because if you are planning on having WiFi to respond to work emails and it is not available once you are already in the air there is nothing you could do but get stuck. Never does this happen with Lufthansa, Turkish, Etihad. Disappointing.

Second legs entertainment system was brilliant.

To offer only one meal on a 7 hr flight seemed quite stingy, although the quality was very good.

On time and Crew was helpful otherwise

We had to negotiate with passengers to get our children together as we had been allocated scattered seats It is very irritating to see that you need to pay extra to get your seats in advance which is like any other budget airline, not expected of Emirates

I loved the idea that i was considered for an upgrade it felt special and i thank the staff and the airlines for being so considerate and kind.

Honestly, i cannot think of anything specific except that it was very chilly inside the business class.

Need to be able to upgrade with Krisflyer Miles

Food

It is really good experience. All the flight attendants are good

The food is good. The service is excellent, always smiling and attentive.

Not enough quantity of each type of food. I did not get the cold noodle I want and end up eating sandwiches.

Comfy front row seat on Q300, quick trip

Nothing

They were great

Comfortable lots of entertainment options clean flight attendants were kind

no vegetarian options in the main meals

Customer service and Food was excellent!

13 hours might seem long but other carriers had longer flight times. Qantas was friendly and efficient. The flight itself was smooth. The B747-400 aircraft, while old, was comfortable. I slept for most of the flight with the help of some melatonin. The entertainment selection was good. The service was good. I would happily fly Qantas again on my next Australian adventure.

The headphone connection in my seat was wonky on both flights to and from SFO-SYD. It was the same aircraft.

Case was off quickly

No choice in seating

Plane, when I boarded, at least in Coach, smelled like vendors hot-dog water. Took an hour and a half to be offered a drink of anything other than a bottle water. By the end of the flight, trash in the aisles, lavatories were nasty.

See above

The crew is always nice and approachable. The entertainment is usually high but this time around there weren't many good choices.

The food is AWFUL, and has been getting worse as the years go on. Absolutely terrible taste, stomach-churning smells and gross consistency. During boarding I was profiled by one of your gate agents and "selected for further screening" ... not fun. No explanations, just surly, inattentive agents performing further checks on items that had already been twice-checked at security. Awful service.

Second legs entertainment system was brilliant.

To offer only one meal on a 7 hr flight seemed quite stingy, although the quality was very good.

I liked the food and entertainment only.

I was surprised when i got on the plane because i always hear great thinhs about the Emirates airplanes, this one was very low quality airplane, and for a long distance flights the flight must have been a better one.

All the Air Team Crew were really friendly. On the first connection to from Nairobi to Dubai, I sat next to a fellow passenger who was nervous about the moderate turbulance that we hit. At the end of the flight, as we waited to disembark, a lovely Attendant stood next to us and we had the most warm friendly conversation I've ever had in all my years of flying. She made us feel like friends as she gave us an insight into her 'high flying' lifestyle while being professional. Unfortunately I can't remember her name as I would have loved to give her a special mention but she was so lovely.

I didn't have much to dislike but I do recall not being woken up for a meal even though I had my sticker on the top of my chair. I was sitting on an aisle seat. Other than that, this was my first flight with emirates and it was truly awesome!

I like the flight route

This is my fourth time booking Emirates for my route through kayak. The route is longer but I choose it for on-board Internet for work emails. Generally, they have on-board WiFi Internet, however for my return route of 21 hours both flights had no wifi which was disappointing. This is unprofessional because if you are planning on having WiFi to respond to work emails and it is not available once you are already in the air there is nothing you could do but get stuck. Never does this happen with Lufthansa, Turkish, Etihad. Disappointing.

1) Crew very personable and accommodating 2) Food was good 3) Arrival on schedule 4) Entertainment system provided lots of choices 5) Baggage arrived in reasonable amount of time

1) Economy seating was cramped (long-haul flights should have more spacious seating) 2) Crying babies made flight almost unbearable 3) Process of leaving the plane took too long because only one exit door was used 4) Departure delayed by 35-40 minutes (made up in flight)

Crew were helpful. Food was good, pillows and blankets in every seat was great. Seats a little small.

the selection was impresive to m

Need to be able to upgrade with Krisflyer Miles

Bathrooms were disgusting, plane was dirty

The crew was lovely and fairly attentive in business class. I had access to the First Class lounge in Sydney and it is wonderful. Even has a spa, though don't expect first class spa treatment. Uh, plane was clean and food was ok, but getting a cocktail was difficult.

Business class seats are uncomfortable and there is nowhere to store and easily access something as simple as a book. There is a storage compartment on the seat in front of you, which you cannot reach without getting out of your seat.. While the seats do go flat, it's not something you can sleep on your side for long. Ended up reclined and sleeping on my back, which is not ideal. accessing my reservation was impossible and had to call Australia to get a seat assignment, which was reassigned by the time we checked in anyway. I care where I sit and book early to have choices. I hate to say it but I was not impressed.

Plane, when I boarded, at least in Coach, smelled like vendors hot-dog water. Took an hour and a half to be offered a drink of anything other than a bottle water. By the end of the flight, trash in the aisles, lavatories were nasty.

See above

Crew were affable and courteous, even if not very attentive.

The entertainment system was ancient, with small screens, loose sockets for headphones, flaky performance. Only the content was decent (not good). They announce boarding sequence and then fail to honor/enforce it, allowing a free for all.

All the Air Team Crew were really friendly. On the first connection to from Nairobi to Dubai, I sat next to a fellow passenger who was nervous about the moderate turbulance that we hit. At the end of the flight, as we waited to disembark, a lovely Attendant stood next to us and we had the most warm friendly conversation I've ever had in all my years of flying. She made us feel like friends as she gave us an insight into her 'high flying' lifestyle while being professional. Unfortunately I can't remember her name as I would have loved to give her a special mention but she was so lovely.

I didn't have much to dislike but I do recall not being woken up for a meal even though I had my sticker on the top of my chair. I was sitting on an aisle seat. Other than that, this was my first flight with emirates and it was truly awesome!

on the plane the service was okay

The flight was overbooked, barely got in. At the gate they checked carry on baggage weight and charged extra. They could have done it during check in.... pathethic

I like the flight route

This is my fourth time booking Emirates for my route through kayak. The route is longer but I choose it for on-board Internet for work emails. Generally, they have on-board WiFi Internet, however for my return route of 21 hours both flights had no wifi which was disappointing. This is unprofessional because if you are planning on having WiFi to respond to work emails and it is not available once you are already in the air there is nothing you could do but get stuck. Never does this happen with Lufthansa, Turkish, Etihad. Disappointing.

Second legs entertainment system was brilliant.

To offer only one meal on a 7 hr flight seemed quite stingy, although the quality was very good.

I shouldn't be forced to change my seat just because a hostess told me to then she was rude to me because I didn't then I finally changed my seat and she was ok- I don't think this is appropriate

On time and Crew was helpful otherwise

We had to negotiate with passengers to get our children together as we had been allocated scattered seats It is very irritating to see that you need to pay extra to get your seats in advance which is like any other budget airline, not expected of Emirates

on the plane the service was okay

The flight was overbooked, barely got in. At the gate they checked carry on baggage weight and charged extra. They could have done it during check in.... pathethic

I loved the idea that i was considered for an upgrade it felt special and i thank the staff and the airlines for being so considerate and kind.

Honestly, i cannot think of anything specific except that it was very chilly inside the business class.

Perfect trip.

friendliness, food, great flight and landing, clean bathrooms. And a big kudos for allowing again 2 suitcases free of charge

Nothing

The seats was un confotble

nice and polite crew

no screens/maps with route information no enterteinment unless downloaded on your own devise, I had an Iphone which is too small to watch anything.... seat hardly reclined at all and felt extreemely uncomfortable

The crew was fabulous. Beautifully dressed; impeccable makeup; very professional. Very friendly, helpful. PILOTS were amazing!!! GREAT FLIGHT, LITTLE TURBULENCE. LOVE the stickers found in the bag with the earphones, ("WAKE FOR FOOD", "DO NOT WAKE FOR FOOD", etc) but they were never mentioned by the crew. Found them by myself. I think more people would use if they knew about them. LOVE the gift bag with eye mask, etc. Very welcome gift.

Seats are too small. Very difficult to stand up and get out of your seat. Even young people have trouble getting up and out into the aisle. The aisle is TOO NARROW! At least one seat on each row should be eliminated, as well as one row to give economy class room. I was on the aisle (seat D), and was unlucky to have a woman and her husband (seats E & F) ask me to get up several times (because passenger in seat G was asleep). I was not at all happy with the movie choices; they were mostly modern and violent. Food selection was unavailable. Menu choices were chicken & fish. Chicken was NOT AVAILABLE.

I like the flight route

This is my fourth time booking Emirates for my route through kayak. The route is longer but I choose it for on-board Internet for work emails. Generally, they have on-board WiFi Internet, however for my return route of 21 hours both flights had no wifi which was disappointing. This is unprofessional because if you are planning on having WiFi to respond to work emails and it is not available once you are already in the air there is nothing you could do but get stuck. Never does this happen with Lufthansa, Turkish, Etihad. Disappointing.

I like the flight route

This is my fourth time booking Emirates for my route through kayak. The route is longer but I choose it for on-board Internet for work emails. Generally, they have on-board WiFi Internet, however for my return route of 21 hours both flights had no wifi which was disappointing. This is unprofessional because if you are planning on having WiFi to respond to work emails and it is not available once you are already in the air there is nothing you could do but get stuck. Never does this happen with Lufthansa, Turkish, Etihad. Disappointing.

On time, very helpful crew and overall experience was fine

Food was not upto the mark and one always expects something better from an Airline like Emirates

nice and polite crew

no screens/maps with route information no enterteinment unless downloaded on your own devise, I had an Iphone which is too small to watch anything.... seat hardly reclined at all and felt extreemely uncomfortable

Nothing

The seats was un confotble

Perfect trip.

The meal was very delicious and had a good selections of different movies. The crew was attentive and helpful.

Timely.

Seats are small, no entertainment, food was below average.

nice and polite crew

no screens/maps with route information no enterteinment unless downloaded on your own devise, I had an Iphone which is too small to watch anything.... seat hardly reclined at all and felt extreemely uncomfortable

I am very happy with my flights. I would recommend to friends and family. :) Thank you

Shortbread snacks were awesome