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I really liked how my luggage didn't need to be collected at Sydney before joining my connecting flight.

The cabin crew were very friendly and attentive. The food and mid flight snacks were delicious and free, the on-board entertainment was extremely diverse, entertaining and free, the offer of a glass of wine with my meal was delightful and having a bottle of water waiting in my seat pocket was very thoughtful and much needed during mid-flight. Quantas may not be as high tech as some of its sister airlines but the basic needs of its passengers are met without fanfare or need to fuss around with price lists and coupons and wether or not you have a debit card, credit card, visa or mastercard, cash or indeed, no card or cash at all. Quantas is my airline of choice and they have delivered every time.

All was good. Crew pleasant. Boarding systems worked well.

Friendly and approachable cabin crew.

Boarding was not good. No clear announcement. No special boarding for star alliance gold member.

I was upgraded to Business class and had an awesome experience!!!

I found the crowded squashed seating very uncomfortable, , the 380 from Dubai to UK was wonderful, the relaxed atmosphere was great, more leg room, and the staff were extremely pleasant, not sure I want to fly in a 777 again terribly claustrophobic .

I liked how you didnt have to upgrade your ticket to receive food or movies, it just comes standard.

Outbound flight great with Quantas Inbound fligjt with Jetstar disappointing

Baby onboard distraught and practicaly screaming. Flight attendants did not offer to assist. I realise its a no frills cheap flight but Jetstar can at least provide one free glass of water onboard.

Good price

Late boarding, small sits

Flight was late. Ask to use Qantas lounge were refused straight away. No vegetarian food option even not bother to offer any nuts or substitute. Then what's the point flying with a "Premium airline" if I could choose I would choose budget airlines in this kind of circumstances. Thanks

I was upgraded to business class and it was such an amazing experience! Glad I was given the chance to be upgraded!

Everything we want to fly business class next time

I can't even choose what did I like the most about this flight, I was in economy but felt like I was traveling in business... The crew was excellent, the flight was quiet and calm, great food,..... And so on.

The attitude of the crew, not friendly, the lady next to me had to ask 3 times to get her glass of water Very average, I was dissapointed as Emirates is the best company I flew with and Qantas does not have the same quality and service standards

Left on time and arrived on time.

Mobile phone does not have all the bells and whistles to hook up with downloads. Prefer screens on back of seats.

poor legroom in my seat - couldn't stretch my legs at all

Chreck inn staff is not polite to younger student guest. Particularly not to young female guests. I feel the airline is biased.

Excellent

Excellent

Lufthansa are brilliant to fly with, you get free food and drink on every flight and one of my flights was only 40 minutes! Really friendly staff too!

Be careful of change over times. If you have less than an hour to get your connecting flight in Frankfurt be careful, Frankfurt airport is massive and and the process is slow. My stop over was 1 hour and I had to run through the airport to catch my connecting flight and was the last person on the plane.

I liked it all.

No Gluten Free snack!

No gluten free snack!

Waiting area at Munich airport is nice

Showed delayed for 2 hours and then cancelled the flight.

I missed my flight and unable to contact Lufthansa to complain, Lufthansa website is very poor and very confusing, not customer friendly website. Unable to write a complain to Lufthansa.

I missed my flight and unable to contact Lufthansa to complain, Lufthansa website is very poor and very confusing, not customer friendly website. Unable to write a complain to Lufthansa.

I missed my flight and unable to contact Lufthansa to complain, Lufthansa website is very poor and very confusing, not customer friendly website. Unable to write a complain to Lufthansa. Did not do the journey from Milan Malpensa to Munich.

I missed my flight and unable to contact Lufthansa to complain, Lufthansa website is very poor and very confusing, not customer friendly website. Unable to write a complain to Lufthansa. Did not do the journey from Milan Malpensa to Munich.

text night before flight was cancelled so at least I didnt have to travel to the airport

Flight cancelled due to strike action, still awaiting refund or response from Lufthansa including compensation. Expect return flight also will be cancelled

Regular good Lufthansa

They lost my luggage