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Cons: Not having to go to a different, further away airport because I missed my connection. Not having my luggage go missing and not get delivered within 24 hours.

Pros: This was my first and last time I will ever fly with Swiss airline-it’s been 4 days and I still didn’t receive my baggage and I had all my medicines in them,that’s including my carry on bag too,because it was taking from me @ the gate and I was told I will get it at my final destination,which I didn

Cons: I just would like to get my baggage- which is been 4 days since my arrival and they can’t even tell me where they are at!!!....

Pros: The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful.

Cons: The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes.

Pros: Crew was really nice can’t complain

Cons: Other airlines offer free beer or even hard liquor here u have to pay

Cons: Leg room was poor. No entertainment

Cons: 0

Pros: The crew was great and the seats were comfortable.

Cons: If the seats reclined more, it would have been easier to sleep. The baby behind me would not stop screaming for 7 of the 15 hour flight. The flight was oversold so there was no where I could move. Even ear plugs didn’t help. Everyone was miserable.

Pros: Professional and friendly staff amazing cabin crew and pilots

Cons: The inflight wifi was not working the snack was only a biscuit

Pros: The food was so good. The crew was so helpful too.

Cons: The seats were tight and not so comfortable.

Cons: This is the second time I have flown the AirBus 380. If you can make sure that you fly this airplane. Even in coach, there is ample leg room and comfort. The flight crew was very attentive and prompt in their service to passengers.

Pros: Ok

Cons: You are a wonderful service

Pros: Crew was good and seats were comfortable.

Cons: The boarding process at Addis Ababa airport was late, slow and very disorganized. Once on the plane, it was very chaotic as passengers did not wait for people to put bags in the overhead bin without passing by, and not all overhead bins were open for loading. Please control this process better.

Pros: The entertainment was really good. The movie options were good. It was really nice that the movies were free. The pilot did a nice controlled landing and take off

Cons: N/a

Pros: Crew was great.

Cons: There is for a 4 hours flight just a small snack - just like a local flight. Then there is no bedding at all, just a blanket. Very poor for a F-class ticket.

Pros: The crew was amazing and their service was very attentive to customers.

Cons: Not having crying infants onboard

Pros: The time of the plane itself was nice and the ride was quick

Cons: The food potions were poor expected more from emirates... I took the same flight to LHR how ever this flight was not cleaned properly and the chairs were uncomfortable... I was sitting at the exit and my luggage bins were filled with blankets hence I had to put my carryon at the end of the plane

Cons: Boarding system did not work temporarily and the boarding was delayed

Pros: Crew helped me with a chamomile to help me sleep.

Cons: It was quite good

Cons: Kids food. Chairs weren't comfortable until I reclined it back. Felt like I was bending forward when in the upright position.

Pros: The crew members were great and managed everything effortlessly. The pilot was also very friendly.

Pros: The seat was not up to the usual Emirates business class standard. The lights were never completely dimmed.

Pros: Lamb and chicken were good but kids didn't like the kids meals..

Cons: 2 of the female crew members had attitude problems when asked simple questions by passengers. One was an Urdu speaking flight attendant and the other was a blonde woman. Regret I didn't get their names. Please work with them on being nicer with passengers.

Pros: Nothing

Cons: Customer service. My spouse was very sick we couldn't go and they wouldn't help us

Pros: the place of my seat on the plane.

Cons: The food, seat, space, & baby Control

Pros: Crew was good, flight was on time.

Cons: They could have given the amenities, which I think they forgot

Cons: No delay in boarding

Pros: Ok

Cons: Unfortunately there were many babies crying and poking around the entire time, but that can’t be helped. Everything airlines related was great though.

Pros: Lamb and chicken were good but kids didn't like the kids meals..

Cons: 2 of the female crew members had attitude problems when asked simple questions by passengers. One was an Urdu speaking flight attendant and the other was a blonde woman. Regret I didn't get their names. Please work with them on being nicer with passengers.

Cons: You are a wonderful service

Pros: Fabulous service

Cons: Not a thing

Cons: I was traveling with my 5 and 10 year old kids. Lufthansa got us three seats in three different locations. When I asked to help us get seats together flight attendants told us that I should ask passengers if they could switch seats. Apparently Lufthansa staff doesn’t ask passengers to do it.

Pros: The crew was friendly

Cons: Maybe not have my luggage lost and get rebooked to a later flight for no reason

Pros: Fantastic crew!

Cons: Both outbound and inbound flights had defective/nonfunctional entertainment screens at our seats.

Pros: It was a less old plane than in my JNB-DXB flight, but still old.

Cons: The outdated and unresponsive entertainment interface, the lack of legroom under the seats, and the fact that the already-limited legroom for middle seats must be shared, leading to tensions between passengers.

Cons: No delay in boarding

Pros: Crew was good and seats were comfortable.

Pros: The crew is good.

Cons: The check-in is a disaster. A F-class passenger is treated as a Y passenger. Luggage limited to 2 pieces, even as GOLD FF, was made to pay US$200 dollars on a ticket of already 3,500 dollars and the price is the same for F-C-Y! The treatment was really commerce, as if the check in gets a commission