San Diego Hotels

Loved the comfort of the hotel and the location

Nothing

Price point and location

We got a handicap room and I'm a Hilton member. No love there and it was my anniversary no love there!

Location.

Waited 20 minutes to check in. Entirely too long.

Morning

It's dirty, cockroaches, staff was rude. Overall worst hotel experience ever. I will never come back again.

Good value for you money. Very clean. Good facilities.

Bed too soft, it is like it is just made entirely of pillow. I had some maintenance issues in my room, which they fixed, but they wanted me to move instead.

this Hotel is on nice area, walk distance to Midway museum & seaport Village, very convenience & we will definitely come back again for vacation!

View. Room size. Location.

When I woke up in the AM i noticed my iPhone was covered in dust. I then noticed the desk with my black laptop, across from the air conditioning vent was also covered in dust particles. This is a big deal for me because I have a dust mite allergy, but still have never seen this level of dust collect just overnight. I think the air filter vents in these rooms are very very dirty and just blow dust all night as Long as the AC is running. I was extremely congested all day due to my allergy and had a hard day networking at my convention. Also, the TV service this day and age is sub-poor. No guide and some of the channels didn't work "no signal".

Unlimited Access To EVERYTHING FUN

Leaving

I liked the two ladies from the front desk!!

That I stayed only for one night..

Landscaping is beautiful. Staff at service cafe very courteous.

Check-in at 4pm instead of usual 3pm. Really messed up our day. Staff at desk had very poor customer service. Not friendly at all. Room was very small. Much smaller than advertised picture. Not even a continental breakfast even though the cost of the room is high. Cafe was overpriced.

Loved the room and location

At check in, the young man at the front desk seemed a little condescending and rude.

Very good location for the Gaslamp Quarter

Didn't know that it was Valet Parking only at $47 per night. With this charge added to the room charge per night, I don't think I'd stay here again.

Had booked a skyline room and upon arrival front desk told us they had overbooked and put us in a huge skyline suite. Courteous staff, awesome room with a great view and walking distance to all the nightlife in gas lamp. Will be coming back soon

The location to Gas Lamp District was perfect!

The cost of overnight parking.....

Location

Beds were terrible and room was small

Cool vibe. Great room and decor. Easy check in.

I love everything about this hotel! From the location, the rooms, the staff, the bar and restaurant, to the new friends I made.

friendly staff, very clean rooms, beautiful view, accessible

inconvenient parking fees for valet, no fridge in rooms, pricey

He best western had a beautiful view of the marina and the room was very clean. We traveled with a one year old and they provided a crib. There is a playground across the street which was great. This is in a perfect location. Isolated from noise and congestion so you can enjoy the peace and beauty of the marina. It is close to gas lamp, pacific/ocean beach, and sunset cliffs. Will stay there again the next time we come!

Don't expect early check in. When they say check in is at 4, it's at 4. But at least the location is in a great area so you can go eat or go walk around Belmont park

friendly staff at check-in great room and view of marina comfortable beds/pillows great location at marina and close driving distance to downtown good area for morning run complimentary bikes and tennis equipment pool was heated and jacuzzi was nice and hot

further than I thought from downtown but still great location $10 to park car

Staff was very helpful when item was left in room, free shuttle to airport

Operating elevator door/cage solo with luggage was challenging

The location was great

The rooms were cramped and the carpet was sticky

Great location and price. Decent rooms with great amenities like a mini fridge and microwave. Perfect affordable place to stay with friends when hitting up Little Italy and Gaslamp.

More like a renovated motel. Beds are serviceable at best. Only valet parking. Bathroom door didn't lock. Rooms towards the street can get loud.

Nice staff, good location, and not too expensive

Small rooms and a lot of noise

Proximity to downtown SD.

No pool, no airport shuttle.

I paid 42$ for valet because i didn't want to walk the 2 blocks away for self parking that cost 30$. It isn't the amount that bothered me the valet scratched my brand new 2016 highlander. None of the valets fessed up and I didn't notice until after i checked out and drove off.

Staff was excellent accommodations were up to par! Nice new and clean!!

Nione

I loved the huge bed and linens were nice. Staff was very friendly and the bar was cayuuuute!

My room had dusty lampshades, and picture frames. The corners of the bathroom floor were dirty with debris and some hair from the previous guest.

The hotel was 15 minutes from a bunch of places, so it wasn't too bad as far as convenience.

The description said free wifi, but wifi was only available in the lobby. We'd called for desk service and they were so slow to respond and bring what we requested to our room. The suite itself was mediocre at best, but at least it was clean. Really, really small bathrooms though and the windows were so awkwardly placed. If you opened the bathroom window, people passing by got a direct view of you on the toilet, so thats uncomfortable.

It was centrally located

The room was old, smelled weird, horrible wi-fi that kept kicking us off, mini fridge upon request?! Overall felt the price did not match the quality of room we received. Would NEVER stay here again or recommend to anyone!

My girlfriend and I enjoyed this hotel. The staff was very friendly and accommodated our stay. The valet personnel was also great. Definitely recommend staying here.

There really isn't much to complain about for this hotel. The only thing was that the hallway smelled like residual cigarette smoke, but the rooms themselves did not smell like smoke, which was great.

Nice room, free airport shuttle, good wi-fi. Staff was helpful in terms of SPG lookup. The pool was warm, but water a little dirty. Nice place to get some sun in my g-string.

A little far from the Convention Center and Gaslamp District, but convenient to the airport. The pool water was kind of dirty, otherwise everything was fine.

Reading reviews I was a little weary about my stay but I was pleasantly surprised to find a very friendly staff and clean room and bathroom (although some of the furniture a little worn but not bad). The bed and pillows were so comfortable! The complimentary water bottle was a nice touch as I always always forget to bring water with me.

My only gripe about this place is the PARKING. The attendants were nice and courteous and Ill admit its nice to have someone bring your car to you but $32 dollars per night for parking! Golly. One of the Four Points staff said the parking company is contracted from an outside company and they have no control but jeez you choose Four Points for its affordability and they get you on parking.

Easy to get to. close to the freeways. Staff was great.

Had to pay for parking.

Location, friendly/helpful staff

The bed was very comfortable and my view was amazing!

One of my towels was dirty upon arrival.

Great location, great staff, clean, funky and fun.

Rooms are small and water pressure sucks.

I was not satisfied seeing as how they tried to charge my card after they said they wouldn't and also charge my mom's card when my mother was the one who already paid for the room. They charged me an extra 100$ on top of the 100$ my mother put down

Nice clean little place, an easy safe walking distance from the San Diego Conference Center with a particularly nice breakfast spread. I've stayed here several times.

The customer services was great. The hotel was beautiful and well maintained.

My room was a little be dusty, which affected my allergies. However, the dust was manageable.

As mentioned, the location is excellent for walking around Little Italy and the Gaslamp district. The staff are friendly and helpful. I like the showers as they are quite spacious and can function as a mini-tub. Overall it was a clean and comfortable environment.

The room was aligned with the light rail. Every time a train left the adjacent station, the conductor tested the horn. It was too much noise for the hotel not to give us a heads up. Two stars for this "oversight".

The staff was attentive and responded quickly to our requests. The room was clean. When we asked for additional clean towels, the staff quickly provided them. I requested that my sister's room be close to my room. The staff put us in rooms that were close by. We appreciated how well the staff responded to our requests. The hotel has a small parking garage. We had no problem finding street parking outside the hotel.

Good location, good price.

Location

Staff was kinda of rude. Valet was rude and expensive!!

First room was tiny but was able to move to a suite and very nice. Good location.

The first room was a mini suite but was tiny.

Really pretty location and views. Process of getting in and out was awesome. Also very cute rooms.

The Ac wasn't working at first (was fixed later), our bed was extremely hard and uncomfortable, extremely noisy in the morning, and ceiling was ugly.

Everything was great!

The room was surprising we'll furnished and comfortable

Facility outer appearance looked old, dated and in need of work. The bathroom were need or remodeling . The shower head was placed too low for my husband.

Location was great for our stay there, close to everything we wanted to see.... Qualcomm stadium for a game, Petco stadium for another game, downtown, beaches, historic district.

Ants... Found one crawling on my hair in bed.... And in the bathroom, but grossed out. Bed made so much noise I was sure neighbors could hear. The lighting was poor, it was very dark in room even with all lights on, had to open drapes which let every single person walking by feel invited to look in. My fault for missing in description there was no continental breakfast so for convenience used restaurant attached.... 40.00 for lousy breakfast. Shower head was too low for... 5'9" woman... Water pressure low and not a lot of hot water, more lukewarm. Stayed 3 nights, 1 day the maids cleaned room replenished towels, the next they did not.... Had to call front desk for towels and set garbage outside so the ants didn't come into room. Overall, wish I had gone to another hotel and will not return here.

You guys cancelled my reservation for a conference.......

You guys cancelled my reservation for a conference....... :(

Charming hotel with unique "old times" style with newer modern amenities. Their balcony rooms are beautiful and the beds are amazingly comfortable. Great location for gaslamp!

Nice lobby with friendly staff greeting us upon arrival. Lots of charm with short excerpts posted throughout highlighting the history of the building. Room was comfortable with all needed amenities for a place to stay. The purpose of our stay was the city. This room gave us a comfy pillow top mattress to rest and recharge each night with complimentary water keeping us hydrated. Workout facility was nice and hardly crowded during our stay. No complaints and would gladly stay here again.

Rooms were small. There was no view including limited sunlight through the window plus the "green" lighting made it so you had to turn every light in the room on when getting ready. Bathroom was small and no vent :-/. Closet didn't open all the way due to being obstructed by the bedside table (again, room was small). I'm being as honest as possible with these negative, but the purpose of the room was met and the pros far exceeded the cons during our stay.

I was surprised to have to pay a mandatory fee for services that I did not use or want. I thought that was very unfair of the hotel.

Location

After realizing I left a jacket in the closet, I immediately contacted the hotel to retrieve it. Two messages were left on housekeeping voice mail. Twice I spoke to front desk and was prommised missed a call back which never came. No manager was available at any time. After a day and a half I recieved a message from housekeeping that they didn't find it. The outcome would have been different had the front desk or management given quality customer service. I am a Hilton Honors member and frequent guest.

Choices to be green. Close to the convention center.

Hours for the recreation area were limited.

The wifi is free and decent. Very close to the Gaslamp Quarter with lots of shops. Discount tickets to SeaWorld and the ticket last 2 days. Free breakfast. And some nights free dinner.

No elevator in the 4 floor building. Cannot use the laundry until after 3 pm.