Overview

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Grand Hotel Tien Shan
Top Airport Hotel

Bogenbay Batyr Street 115/105, Almaty 050000, Kazakhstan
+7 727 244 9600

£63+

Overall guest ratings

8.3/10 Excellent
Based on 367 reviews

Review highlights

  • 9.3
  • 9.3
  • 9.2
  • 6.4

Good to know

  • Professional service
  • Friendly service
  • Clean rooms

Nearby

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    About

    Grand Hotel Tien Shan offers an airport shuttle (available 24 hours) for KZT 5500 per vehicle one way. Guests can visit the spa to indulge in hot stone massages, body wraps, or body scrubs, and international cuisine is served at Restaurant Nauryz, which is open for breakfast, lunch, and dinner. 3 indoor pools and an indoor pool are other highlights at this upscale hotel, and rooms offer up nice touches like bathrobes and slippers.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Babysitting or child care
    • Gift shop
    • Laundry facilities
    • No smoking
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    Based on 367 reviews
    • 9.3 "Excellent pool."
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.2 "Excellent wellness & sports facilities."
      8.3 "83% loved the sauna."
    • 8.0 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 6.4 "Rooms are ok."
      7.0 "70% thought rooms were spacious."
      6.8 "Beds were acceptable for 68%."
      5.0 "For only 50%, the bathroom was ok."
    • 4.1 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 128 reviews
    • 9.2 "Perfectly clean."
      9.0 "90% said rooms were clean."
    • 9.1 "Excellent pool."
    • 9.1 "Excellent wellness & sports facilities."
    • 9.1 "Terrific location."
    • 8.0 "Great service."
      8.2 "82% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 6.6 "Rooms are ok."
    • 5.0 "Average value."
    • 4.7 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 51 reviews
    • 9.4 "Terrific location."
    • 7.7 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 7.7 "Good breakfast."
    • 6.7 "Rooms are ok."

    Overall rating

    8.5 Excellent
    Based on 22 reviews
    • 8.1 "Great service."
    • 6.4 "Rooms are ok."

    Overall rating

    8.2 Excellent
    Based on 165 reviews
    • 9.4 "Excellent pool."
    • 9.4 "Terrific location."
    • 9.1 "Excellent wellness & sports facilities."
    • 8.7 "Generally very clean."
      8.4 "84% said rooms were clean."
    • 8.1 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 6.4 "Rooms are ok."
    • 3.8 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
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    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Professional service"
    "Friendly service"
    "Clean rooms"
    data provided by TrustYou
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