Room not serviced adequately during stay. Unclean and mouldy Poor response from staff
3 stars
Holiday Inn Express Amsterdam - City Hall
Valkenburgerstraat 14-16, 1011 LZ Amsterdam, North Holland, Netherlands
Amsterdam, Netherlands
See location+31 20 215 6110Photos of Holiday Inn Express Amsterdam - City Hall
Overview
Located amongst a variety of popular tourist attractions, shops and dining options, Holiday Inn Express Amsterdam - City Hall is ideal for those wishing to explore Amsterdam and its surroundings. It is situated a brief walk from the Rembrandt House Museum, De Wallen and the Hermitage Amsterdam.
There are a variety of amenities on offer to guests of the hotel, such as a business centre, free Wi-Fi and a ticket service. A vending machine and a lift are also available.
Holiday Inn Express Amsterdam - City Hall has 89 rooms that are fitted with all the necessities to ensure an enjoyable stay.
Those staying at the hotel can relax at the on-site bar, conveniently based for socialising in the evening.
Holiday Inn Express Amsterdam - City Hall is within walking distance of Amsterdam Centraal Railway Station, connecting guests with the surrounding area. The hotel is also moments from the area's well-known nightlife destinations, plus Rembrandtplein and Damrak are a 20-minute stroll away.
Latest deals for Holiday Inn Express Amsterdam - City Hall
Amenities at Holiday Inn Express Amsterdam - City Hall
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by lift
Bathroom
- Raised toilet
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
- Walk-in shower
Dining
- Electric kettle
- Special diet menus (on request)
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Business centre
- Wake-up service
- Safety deposit box
- Mini-market on site
- Key access
- Key card access
- Private check-in/check-out
- 24-hour front desk
General
- River view
- Family rooms
- Interconnected room(s) available
- Lockers
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Cribs available
- Complimentary breakfast
Parking and transportation
- Parking
Health and safety
- Daily housekeeping
Reviews of Holiday Inn Express Amsterdam - City Hall
8.3
Very good
3240 verified ratings
Wonderful
1533
Very good
872
Good
450
Okay
153
Fair
109
Mediocre
46
Poor
78
Summary of reviews
Guests say
Guests frequently mentioned significant cleanliness issues, with dirty rooms and uncleaned items being common complaints. However, many appreciated the hotel's location, which was convenient for exploring the area. The service received positive remarks, with staff being described as helpful and friendly. Overall, while some guests enjoyed their stay, the cleanliness concerns were a major drawback.AI-generated from customer reviews
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Score by provider
8.3 out of 10
1055 reviews
8.2 out of 10
30 reviews
9 out of 10
2 reviews
7.5 out of 10
3 reviews
All reviews
We paid for canal view, but didn’t get it. Bar was nice, staff helpful, everything clean, good restaurants nearby. Overall a good stay.
Pros (+) Location.
Location
Valkenburgerstraat 14-16, 1011 LZ Amsterdam, North Holland
What's nearby
- Rembrandthuis0.3 mi
- Hermitage Amsterdam0.4 mi
- Rembrandt Square0.6 mi
- Damrak0.6 mi
- De Dam0.7 mi
- Royal Palace at Dam Square0.8 mi
- Anne Frank Huis1.1 mi
- Leidse Square1.2 mi
- Rijksmuseum1.2 mi
- Theater Bellevue1.3 mi
- Van Gogh Museum1.4 mi
- Stedelijk Museum1.5 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Holiday Inn Express Amsterdam - City Hall
Low season | January |
|---|---|
High season | April |
Average price (weeknight) | £178 |
Average price (weekend night) | £256 |
When to book a room at Holiday Inn Express Amsterdam - City Hall
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.8 |
|---|---|
Distance to city centre | 0.6 mi |
Nearest airport | Amsterdam Schiphol |
Distance to airport | 7.4 mi |