Services and conveniences
Pool and spa
Health and safety
Accessibility and suitability
Media and entertainment
Parking and transportation
Cons:I came with a service dog and they insisted on putting me in the pets allowed building. It was December so I turned on the heater, and immediately realized that a dog had urinated on the heater. It was late, so I used my dog for heat that night and changed rooms the next day. Then the people in the room next door smoked in their room (non-smoking building) and the smell came into my room. They were going to move me AGAIN, mind you there is no bell service, I’m moving my own luggage around) to another room in the same building because they still insisted that a service dog was a pet. I decided to stay in the room, they spoke to the people, they stopped smoking inside and then I noticed the smell of my pillows. Not of cigarettes..... they should have been thrown away they smelled so bad. It was impossible to tell while my room was full of cigarette smoke. I was sickened by the smell and realization that I had slept on them more than one night. Despite all the problems, they offered no comps at all. Nothing. I will never stay there again.
Cons:Pool area was less than expected for a "resort".
Cons:Check in. There was one client ahead of me, and the phone was constantly ringing. The phone got priority each time, so my wait was 20 minutes. Either find someone who can multitask or hire a person to deal with calls. Both deserve full attention.
Cons:The desk apparently thought the room empty as they assigned the room to another and while I was in bed and a lady entered my room thinking it was her's The desk called me, I conformed who I was and received an apology. This should not have happened. In the morning, my room key was disabled even though check out is not until 12 noon. Staff needs more training.
|Check in anytime after 16:00, check out anytime before 11:00|
|Cancellation/pre-payment policies vary by room type and provider.|
Yes, reservations at Gaia Hotel and Spa Redding Ascend Hotel Collection can be cancelled free of charge with some of our providers. Make sure to read the provider's cancellation policy.
Yes, Gaia Hotel and Spa Redding Ascend Hotel Collection has a restaurant on-site.
Check-in time is 16:00 and check-out time is 11:00 at Gaia Hotel and Spa Redding Ascend Hotel Collection.
Yes, Gaia Hotel and Spa Redding Ascend Hotel Collection offers free parking.
Yes, Gaia Hotel and Spa Redding Ascend Hotel Collection offers free Wi-Fi.
Gaia Hotel and Spa Redding Ascend Hotel Collection is located 1.6 miles from the centre of Anderson. Anderson Chamber of Commerce is the closest landmark to Gaia Hotel and Spa Redding Ascend Hotel Collection.
Yes, Gaia Hotel and Spa Redding Ascend Hotel Collection has a pool on-site.
Yes, Gaia Hotel and Spa Redding Ascend Hotel Collection is a pet-friendly hotel.
Gaia Hotel and Spa Redding Ascend Hotel Collection is 2.7 miles from Redding.
No, Gaia Hotel and Spa Redding Ascend Hotel Collection does not offer free airport shuttle service.