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Excellent stay in Andorra, the Junior Suite definitely worth it. The complimentary bottle was very appreciated.
The staff we’re unhelpful and obstructive.
The room.was a good size and bed comfy
We had a poor experience with service team. Partly a language barrier but also an issue with part of the door frame falling off in the room and almost hitting my wife. This took over an hour for a workman to show up, who then returned with a second one and fixed it but then stuck it back on with gaffe tape. We were disappointed in this and V begrudgingly shown a second room after complaining, feel.this should of been the case straight away as paying over 160 gbp for a room the service should be tailored better to the customer experience. We were finally offered access to the spa as a gesture of goodwill but feel that this should have been done or more could of been done instantly. Also found the spa bath very loud and pieces of it falling ofd
Nothing much really
Initial parking and messy check in experience with very poor english receptionist. Room and services not up to 5 star level. No AC in the room meant to open the windows at night which filled the room with bugs and insects. Mattress topper horrible gave us back pain.
Very very nice location. Great Mountain View. We received a free update. Friendly and helpful staff. Good breakfast in the room. Big spa area. Free parking in a secure area.
For a five-star hotel I expect the bathroom details a little bit better.Also the room size for a star rated hotel like this should be a little bit bigger. I’ll park
Located in Arinsal, Hotel Spa Diana Parc is in a national park, a 1-minute drive from Pic de Percanela and 7 minutes from Casa de Areny Plandolit. Self parking (subject to charges) is available onsite.
based on 359 reviews
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- Friendly service
- Friendly atmosphere
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Most popular landmarks
- Telecabina d'Arinsal 190 yd
- Pic de Percanela 1.4 mi
- Pic del Pla de l'Estany 2.3 mi
- Coma Pedrosa 2.3 mi
- Pal-Arinsal Ski Resort 2.6 mi
- Lake Tristiana 4.8 mi
|Carcassonne Salvaza||60.8 mi|
|Perpignan Llabanere||71.4 mi|
|Arinsal Montane Hotel||204 yd|
|La Massana - de Sant Antoni||2.5 mi|