Find cheap flights on Avianca

Cons: Totally ignored the business class check in line in MIA

Cons: The plane left 15 mins early and several people missed the flight. customer service of Avianca was horrible, a nightmare. Waited at the airport for 2 hours , no customer service. then called about 10 times , waited on the line another 1-2 hours on multiple calls. had to get a hotel for 2 nights , and they still want to charge me $800+ for another flight - super disappointed!

Cons: Avianca is getting worse with the day, it used to be a really great airline, now it is become a mediocre one like the rest. Allowing less luggage and food is almost nothing compared to what they used to be. Also as always flights delayed

Pros: It wasn’t

Cons: Why are you selling the food now ? It supposed to be included in the price when you purchase the flight, the attendant didn’t want it to give me a pillow or neither a blanket , I’m really disappointed with my experience...

Cons: Boarding room was not open until like an hour before flight. No entertainment system aboard.

Pros: Seat comfortable

Cons: Announce flight status and boarding process

Pros: Nothing

Cons: Change the whole system be more kind and human

Pros: nothing

Cons: better food

Pros: I liked the food and the service from the crew.

Cons: Entertainment screen and updated aircraft. Bogota to San Salvador flight was short and provided many inflight entertainment options and more comfortable seating ( leg room ). A this 6 hour flight was the opposite and extremely uncomfortable to be using an outdated aircraft for a long flight. I should have flown direct into LAX.

Pros: Crew seems to try

Cons: Avianca seems to ALWAYS have an issue .. late, delayed, etc...but the worst thing is that they don’t live up to their mistakes and reimburse customers for their mistakes. They should be forced to improve their service or be put out of business. Come on Avianca ! Step up your game... instead they know that there is no competition so they just take advantage of their customers. Can we get a new airline in Latin America please!?!

Cons: Keep the business and star alliance gold boarding lanes open and exclusive for the respective customers for use at any time whenever they show up at the gate. Otherwise it is a chaos to board along with economy. Also, everything was broken in my business seat

Cons: The plane broke on the runway and was towed back to the terminal. They put me on the next plane and that one had mechanical issues too and was 30 mins delayed. Scary! I missed my connection to USA. T Aviamca made me pay $600 for a new ticket to Miami and then I had to arrange a new ticket with another airline to get to San Diego. The whole experience cost me the loss of a $3500 ticket, a $600 tickets, a $100 for a rental car, and the loss if my NY Eve plans. They dont care. Do not fly Avianca. Delta or Alaska would never treat a passenger thos way. Beware the Star Alliance. I will give up my Gold status with United in 2020 as a result of the behaviour of their so-called 'partner' airline. Imagine if I had been traveling with my family?! Wow!

Pros: not much

Cons: same reasons given for previous flight