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Pros: I enjoyed the food, the blanket and pillow they provided, the free movies and the crew was very nice.

Cons: Not compliants

Patrick

Pros: My first time flying on Avianca. American based carriers should take a look at Avianca’s playbook. Free hot towel given after take off, free pillow and blanket, a meal served with out a fee. Flight attendants make up and hair professionally styled, flight attendants offering to place bags in overhead bins. Customs forms handed out an hour into the flight not the last 30 minutes.

Pros: Thumbs up

Cons: Everything was fair

Pros: The airplane and blankets were super comfortable. Most importantly the flight was on time.

Pros: The flight was on time. Family boarding was super helpful when traveling with a toddler. The plane was clean.

Cons: The seat assigned to my daughter had a faulty life jacket and the crew wanted our family to split up. My daughter is 2 and didn't like that her dad was moving somewhere else as we were taking off. Since the crew member didn't want to ask the individual sitting next to me, I asked if she would mind moving so that our family could stay together.

*****

Pros: Everything