Overview

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The Charles Inn
Top City Hotel

20 Broad Street, Bangor, ME 04401, United States
+1 207 992 2820

£65+

Overall guest ratings

8.0/10 Good
Based on 268 reviews

Review highlights

  • 9.5
  • 8.5
  • 7.0
  • 4.8

Good to know

  • Friendly atmosphere
  • Friendly service
  • Good restaurants & bars in the area

Nearby

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    About

    A great choice for a stay in Bangor, The Charles Inn is just 3.2 mi (5.2 km) from the airport. Guests looking for a bite to eat can check out the 4 restaurants, and the 6 bars/lounges are nice spots to grab a drink at the end of the day. Rooms offer deep soaking tubs and free WiFi.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Meeting/Banquet facilities
    • Bicycle hire
    • No smoking
    • Air-conditioned
    • Storage available
    • Laundry service
    • Express check out
    • Coffee shop
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Designated smoking area
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    Based on 268 reviews
    • 9.5 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
    • 8.5 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.5 "75% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 7.0 "Good vibe."
      9.4 "94% enjoyed the friendly atmosphere."
      8.0 "80% enjoyed the lobby entrance."
      10.0 "100% said it was a stylish hotel."
    • 6.6 "Breakfast is mediocre."
    • 5.6 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      6.3 "63% thought the cleanliness of the hotel was average."
    • 4.8 "Rooms are not good."
      3.9 "61% didn't like the uncomfortable beds."
      3.2 "68% complained about the bathroom."
      2.0 "80% thought they were poorly maintained."
      3.5 "For 65%, the rooms looked old."
      2.2 "78% thought the tv was sub-standard."
      1.3 "Air conditioning was criticized by 87%."
    • 4.5 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      4.4 "56% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
    • 0.6 "Disappointing internet connection."
      0.6 "94% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 209 reviews
    • 9.3 "World class service."
      9.4 "94% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
    • 8.7 "Good value."
    • 8.3 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.7 "Breakfast is mediocre."
    • 6.7 "Vibe was decent."
    • 5.1 "Average cleanliness."
    • 4.7 "Rooms are not good."
      3.8 "62% didn't like the uncomfortable beds."
      1.7 "83% thought they were poorly maintained."
      3.1 "69% complained about the bathroom."
      3.0 "For 70%, the rooms looked old."
      4.8 "52% said rooms were dirty."
      4.4 "56% found problems with the furniture."
      2.7 "73% thought the tv was sub-standard."
    • 4.5 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      4.1 "59% thought it was too noisy."
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    Overall rating

    7.7 Good
    Based on 13 reviews
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.7 "Location is great."
    • 5.0 "Rooms are ok."

    Overall rating

    8.4 Excellent
    Based on 45 reviews
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.1 "Excellent value."
    • 8.6 "Location is great."
    • 7.2 "Good vibe."
    • 6.8 "Breakfast is mediocre."
    • 6.7 "Average amenities."
      6.8 "68% thought the building was acceptable."
    • 5.2 "Rooms are ok."
    • 5.0 "Average comfort."
      4.5 "55% didn't like the uncomfortable beds."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    "Good restaurants & bars in the area"
    data provided by TrustYou
    Photos
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