Overview

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Kempinski Hotel Grand Arena
Top Luxury Hotel

Pirin Street 96, Bansko 2770, Bulgaria
+359 7498 8888

£69+

Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

9.3/10 Excellent
Based on 1,021 reviews

Review highlights

  • 9.4
  • 9.1
  • 9.1
  • 6.8

Good to know

  • Nice building
  • Spacious rooms
  • Friendly service
  • Great view

Nearby

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    About

    With a stay at Kempinski Hotel Grand Arena in Bansko, you'll be near ski lifts and minutes from Bansko Ski Resort. This 5-star hotel is within the vicinity of Dobrinishte Ski Resort.

    Rooms

    Make yourself at home in one of the 157 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features 3 indoor and 2 outdoor swimming pools. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

    Dining

    Grab a bite to eat at one of the hotel's 3 restaurants and 2 coffee shops/cafés, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 2 poolside bars. A complimentary breakfast is included.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Playground
    • Pool table
    • Ski storage
    • Storage available
    • Terrace/Patio
    • Childrens programmes
    • Laundry facilities
    • Child pool
    • Parking (surcharge)
    • Ski-in/Ski-out
    • Steam room
    • Wedding services
    • Outdoor tennis
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    9.3 Excellent
    Based on 1,021 reviews
    • 9.4 "Excellent breakfast."
    • 9.1 "Excellent pool."
    • 9.1 "World class service."
    • 9.0 "Terrific location."
    • 8.9 "Very nice wellness & sports facilities."
    • 6.8 "Rooms are ok."
    • 4.3 "Value below average."
    • 2.7 "Disappointing internet connection."
    View all review categories

    Overall rating

    9.4 Excellent
    Based on 541 reviews
    • 9.6 "Excellent breakfast."
    • 9.3 "Excellent pool."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.9 "Very nice wellness & sports facilities."
    • 8.9 "Location is great."
    • 6.6 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 4.6 "Value below average."
    View all review categories

    Overall rating

    9.2 Excellent
    Based on 459 reviews
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 9.0 "Excellent breakfast."
    • 9.0 "Excellent pool."
    • 9.0 "Terrific location."
    • 8.7 "Very nice wellness & sports facilities."
    • 6.2 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      5.7 "Only 57% said rooms were clean enough."
    • 3.9 "Value below average."
    • 1.9 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories

    Overall rating

    9.4 Excellent
    Based on 20 reviews
    • 9.0 "World class service."
      9.2 "92% found the staff to be very friendly."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Nice building"
    "Spacious rooms"
    "Friendly service"
    "Great view"
    data provided by TrustYou

    Recent reviews

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