Overview

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Kempinski Hotel Grand Arena
Top Luxury Hotel

Pirin Street 96, Bansko 2770, Bulgaria
+359 7498 8888

£138+

Overall guest ratings

9.4/10 Excellent
Based on 1,062 reviews

Review highlights

  • 9.2
  • 9.2
  • 9.1
  • 4.3

Good to know

  • Nice building
  • Impressive bathroom
  • Friendly service
  • Great view

Nearby

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    About

    Kempinski Hotel Grand Arena allows you more time for skiing with ski-in/ski-out access. Guests can visit the spa to be pampered with Thai massages, aromatherapy, or reflexology, and Gallery Restaurant, one of 3 restaurants, serves international cuisine and is open for breakfast. There are 2 outdoor pools and 3 indoor pools, and rooms at this luxurious hotel get the details right with deep soaking tubs and pillow menus. Ski storage is also available.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Playground
    • Pool table
    • Ski storage
    • Storage available
    • Terrace/Patio
    • Childrens programmes
    • Laundry facilities
    • Child pool
    • Parking (surcharge)
    • Ski-in/Ski-out
    • Steam room
    • Wedding services
    • Outdoor tennis
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    9.4 Excellent
    Based on 1,062 reviews
    • 9.2 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      8.3 "83% found the restaurant service to be one of the best."
    • 9.1 "Excellent pool."
    • 9.0 "Excellent breakfast."
    • 8.9 "Location is great."
      10.0 "Near to public transport, according to 100%."
      10.0 "Close to winter sports facilities, according to 100%."
    • 4.3 "Value below average."
      0.0 "The price was too high for 100%."
    • 4.3 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
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    Overall rating

    9.4 Excellent
    Based on 573 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.2 "Excellent pool."
    • 9.2 "Excellent breakfast."
    • 9.1 "Excellent wellness & sports facilities."
    • 8.9 "Location is great."
    • 4.8 "Value below average."

    Overall rating

    9.3 Excellent
    Based on 488 reviews
    • 9.2 "Excellent wellness & sports facilities."
    • 9.0 "Excellent pool."
    • 8.9 "Breakfast is good."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.7 "Location is great."
    • 6.4 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
      5.7 "Only 57% said rooms were clean enough."
    • 4.0 "Value below average."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Nice building"
    "Impressive bathroom"
    "Friendly service"
    "Great view"
    data provided by TrustYou

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