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comfort of rooms, hotel restauraunt and bar. food excelleny. location. staff friendly and helpful.
My partnet and me are very disapointed of the porr service received last weekend at your hotel. The fire alarm went off in the middle of the morning disrupting our sleep for about 10-15 minutes. When the next day we informed reception about the event the response was disapointing: 'I cannot have control of the fire alarm' the receptionist said. In the lobby the fire place stopped working when my partmer and me sit in there; any member of the staff came to switch on the fire place and when we eventually asked to please do so the response of the receptionis t was: 'Oh, this fire place doesn't work well'. Then he unsuccesfully tried to use a remote control to switch the fire place and let us in the cold after tryinf gor less than 2 minutes. In the night the room wasn't warm.
The decor and general condition of the hotel Food was disappointing. Breakfast was over crowded, rushed and food over-cooked. Meal at bar was not cooked fully.
This turned out to be more luxurius than we expected for the price we got on booking.com. Huge room with a great king-sized bed, lovely swimming pool and jacuzzi downstairs, flat screen TV with in-room movies... we stayed at the hotel more than we expected during our Bantry visit. Bit of a strange setup - there are three separate sets of elevators - one to rooms, one to suites, and one to the car park. If you use the wrong one, you end up lifting your luggage up sets of stairs.
The Maritime is an elegant hotel, more than anything I enjoyed the design of the room and the view. Even though the hotel is large I always felt my space was private, which is a good feeling. On arrival the bathroom bin was full - apart from this everything was faultless.
The stairs and elevators are very confusing
The first thing tnat struck me about this hotel was the internal design. It is thoroughly modern, and all aspects of the decor integrate seamlessly, producing a pleasing unity throughout the Hotel. Although it is thoroughly modern, it evokes a deeply traditional atmosphere, and sitting before the leaping flames of the fire in the foyer, glass in hand, one could imagine oneself as a United Irishman in 1796, anxiously awaiting the arrival of Wolfe Tone and the French Fleet in the Bay, bringing Liberté, Egalité, Fraternité! I think this is an exceptional hotel in the way it combines the past with the modern. Then the staff were excellent; friendly, helpful, welcoming.
The staff could not have been more helpful, friendly and polite. The food was also of a good standard especially the breakfast. We had a great time in the bar and my wife was very impresssed with the wine selection. Our room was clean and spacious with all the necessary facilities The bed was not very comfortable and the pillows were quite hard
Beautiful hotel view a beautiful view.
A comfortable and well presented room, with all expected facilities. A basement car park with an intellectually challenging lift link to certain rooms !. Menu and food preparation in retaurant seemed to suffer as result of mid week special offer.
It was a great location and great facilities i.e. pool, sauna etc. I hear the food is excellent but unfortunately we never got to sample the restaurant.
company and leisure centre Customer service was poor. Receptionist was disinterested and gave incorrect responses to queries (ie no key at reception when there was and I had to wake people up before I realised) she gave wrong times for leisure centre and printed off incorrect checking out details. She appeared to not want to be there. Other services - restaurant in morning having to order food and again some staff unhappy to be there or serve customers.
Leisure facilities & meals I thought the rooms were in need of some decor.
Relaxed atmosphere, nice walks in the grounds. walking distance from Bantry Bedroom very basic, but clean.
The food was very good and we also enjoyed the leisure centre.
Location near town
Staff friendliness Bedrooms beginning to show 'age'. Some updating/minor maintenance (e.g. toilet cistern in room 221) needed.
The friendly and helpful staff, the breakfast was good and the dining room was modern with great views
Special service/refreshments made for us when arriving late at night hungry No
Most enjoyable.. staff were so friendly no loved hotel... be there again next year
The receptionist's were very friendly and made me feel at ease and were also very helpful. The room was comfortable and spacious. The national park walk directly opposite meant that this hotel was in an excellent position. The restaurant was also a lovely place to eat. Great food and plenty of it. Apart from a leaky sink, (which I only noticed on the last day and did report) I wasn't too happy with having to leave the key card in a slot just to keep the electricity on. Also there was no shower curtain which made showering a bit awkward. Apart from that I was generally happy with the room.
Friendly staff, friendly locals. Beautiful and quaint. Wall are a little thin, could hear people in the bathroom upstairs quite clearly!!
Access to fabulous Beara Peninsula and great town pubs and restaurants, walks and harbour trips. Friendly staff, great room and facilities. Thinnish walls, some noise heard from other rooms and the hallway.
friendliness of staff
Beautiful location, friendly helpful service, spotlessly clean nicely furbished welcoming comfortable hotel with holiday friendly late breakfast . I would stay here agian. expensive off season bed and breakfast rate.
Location, the rooms were large and bright, and the bed very comfortable, and even though there was some work being done to the Hotel, it wasn't obtrusive the shower in our room was broken, perhaps they should be a little more observant when cleaning.
The staff were - without exception - happy, friendly and helpful. The receptionist who dealt with us was outstanding. She happily showed us 4 different rooms for our selection. This involved going up and down stairs several times and despite this she remained cheerful! The hotel description is inaccurate as it is currently written. They are building a spa and installing a lift - these facilities are already featured in the write up. We enjoyed our stay however.
The staff were very pleasant and environment was relaxing. It would hav ebeen greta to have had a biscuit wiht the tea /coffee facilities in room.
location suited my needs, was central in the village and easy to find. Room was very nicely furnished and comfortable I understand this hotel is new to the area, and whilst the quality was good (4*) I don't feel it was quite at 4* level. The reception area is very basic, there were no bathroom products only plastic cups,no room safe deposit and no lock on the adjoining door! Fortunately the room next door was empty but we had to wedge a chair against it to feel secure during the night. They obviously are still very new and have a few teething troubles to fix. However we found the staff we spoke to polite and helpful, one even brought our sandwich up to our room to save us waiting at the bar
no satellite TV; poor cable channels in the room