Overview

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Casa Mateo Hotel Boutique
Best Service Friendliness

5 de Mayo 0 esquina Colon, Centro, 76650 Bernal, QE, Mexico
+52 441 296 4472

£69+

Overall guest ratings

8.6/10 Excellent
Based on 318 reviews

Review highlights

  • 10.0
  • 9.4
  • 5.4
  • 5.0

Good to know

  • Luxurious Hotel
  • Beautiful architecture
  • Stylish hotel

Nearby

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    About

    Hotel Boutique Casa Mateo features a rooftop terrace and puts you just a 5-minute drive from Pena de Bernal. Guests indulge in massages, then grab a bite to eat at the restaurant. There's also an outdoor pool, and rooms offer flat-screen TVs and room service.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Internet
    • Concierge service
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Spa
    • Safe
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 318 reviews
    • 10.0 "Perfectly clean."
      10.0 "100% thought it was clean."
      10.0 "100% said rooms were clean."
    • 9.4 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 8.6 "Vibe was good."
      9.4 "94% said it was a stylish hotel."
      8.0 "80% thought the hotel was luxurious."
    • 8.3 "Amenities are good."
      8.3 "83% thought the building was wonderful."
      9.3 "93% thought the architecture was beautiful."
    • 8.1 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
    • 5.4 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      5.6 "56% said the view was so-so."
      6.0 "Only 60% said rooms were big enough."
    • 5.0 "Breakfast is mediocre."
    • 4.1 "Value below average."
    • 3.6 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 1.6 "Horrible pool."
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    Overall rating

    8.8 Excellent
    Based on 219 reviews
    • 10.0 "Perfectly clean."
    • 9.4 "Terrific location."
    • 8.2 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 5.1 "Rooms are ok."
      5.7 "57% said the view was so-so."
    • 5.0 "Breakfast is mediocre."
    • 4.2 "Value below average."
    • 4.0 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 98 reviews
    • 9.3 "Terrific location."
    • 8.8 "Vibe was good."
      9.5 "95% said it was a stylish hotel."
    • 8.6 "Amenities are good."
      8.6 "86% thought the building was wonderful."
      9.5 "95% thought the architecture was beautiful."
    • 8.1 "Great service."
    • 5.5 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
    • 5.2 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 3.7 "Value below average."
    • 1.3 "Horrible pool."
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    Good to know
    "Luxurious Hotel"
    "Beautiful architecture"
    "Stylish hotel"
    data provided by TrustYou

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