3 stars
Casa Mateo Hotel Boutique
5 de Mayo Esquina Colon, Centro, 76650 Bernal, Queretaro de Arteaga, Mexico
Bernal, Mexico
See location+52 441 296 4472Photos of Casa Mateo Hotel Boutique
Overview
Hotel with free parking, near Pena de Bernal An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a business center, and concierge services. Hotel Boutique Casa Mateo offers 18 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool.
Amenities at Casa Mateo Hotel Boutique
- Outdoor pool
- Spa and wellness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business centre
- Flat-screen TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Bottle of water
- Private check-in/check-out
- 24-hour front desk
General
- Quiet street view
- Family rooms
- Fireplace
- Seating area
- Garden view
- Sofa
- Soundproof rooms
- Mountain view
- Pool view
- Storage available
Bathroom
- Shower
- Shower cap
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Coffee machine
Pool and spa
- Spa and wellness centre
- Massage
- Hot tub
- Outdoor pool
- Pool towels
Accessibility and suitability
- No smoking
- Non-feather pillow
- Upper floors accessible by stairs
- Designated smoking area
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Balcony
- Garden
Bedroom
- Feather pillow
- Socket near the bed
- Wardrobe or closet
Laundry
- Ironing service
- Trouser press
Health and safety
- Daily housekeeping
Family friendly
- Kids meals
Reviews of Casa Mateo Hotel Boutique
7.7
Good
678 verified ratings
Wonderful
338
Very good
111
Good
106
Okay
42
Fair
38
Mediocre
18
Poor
25
Summary of reviews
Guests say
Guests praised the hotel's great location and beautiful facilities, but many expressed dissatisfaction with the service quality and cleanliness of the rooms. Several reviews highlighted issues such as poor internet connectivity, high prices for the value received, and a lack of attention from staff during check-in. Overall, while the hotel has potential, improvements in service and room maintenance are necessary to enhance guest satisfaction.AI-generated from customer reviews
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Score by provider
7.7 out of 10
100 reviews
Location
5 de Mayo Esquina Colon, Centro, 76650 Bernal, Queretaro de Arteaga
What's nearby
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:30 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Casa Mateo Hotel Boutique
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Casa Mateo Hotel Boutique
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See most recommended stays in BernalGood to know
Value for money | 6.6 |
|---|---|
Distance to city centre | 0.2 mi |
Nearest airport | Santiago de Querétaro |
Distance to airport | 18.0 mi |