Hotels near Bloomington Bloomington-Normal airport

Hotels near Bloomington Bloomington-Normal airport

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Bloomington-Normal (BMI) - Bloomington, IL, United States
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Best hotels near Bloomington Bloomington-Normal airport

Cleanliness
9.2
Comfort
9.4
Facilities
10.0
Location
9.0
Overall
10.0
Overall 9.2 Excellent
Based on 108 reviews
Cleanliness
9.2
Comfort
9.4
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
9.1
Comfort
9.5
Location
9.3
Services
9.1
Staff
8.9
Cleanliness
9.6
Comfort
9.5
Location
9.1
Services
9.5
Staff
9.6
Cleanliness
8.7
Comfort
8.7
Facilities
10.0
Location
6.3
Overall
10.0
Cleanliness
9.0
Comfort
9.5
Location
8.0
Services
9.5
Staff
9.5
Cleanliness
8.0
Comfort
8.0
Location
8.0
Services
8.0
Staff
8.0

Excellent 9.0
Pros: Our suite was wonderful for our family of 6. The staff was very helpful & nice.
Cons: My 4 kids were disappointed that the pool was not open. Maybe list all kitchen supplies provided in the suite, there is only the bare minimum. I would have brought some things from home, instead we had to buy some stuff(foil pans for oven) to make a meal.
Excellent 9.0
Pros: All ways good.
Cons: Nothing
Excellent 8.0
Pros: Clean and staff Everything was great !
Cons: That it’s the middle of the summer and the pool isn’t open. And the breakfast really needs to get back to self serving hot breakfast.
Excellent 10.0
Pros: Great location.
Cons: Clean
Excellent 10.0
Pros: The staff was very friendly and the facilities were very clean. Our room was immaculate.
Excellent 8.0
Pros: Loved having a fireplace and that the covid restrictions were respected.
Cons: They were out of some things for breakfast, dirty stuff in the oven, and we were not aware of all the covid restrictions when we booked.
Excellent 9.0
Pros: I liked the location and the room was really nice, especially for the price!
Cons: We couldn't find some of the dishes as they were left dirty in the dishwasher. I informed the young woman at the desk- though she didn't seem to be concerned about it. We ran the dishwasher before leaving.
Excellent 8.0
Cons: It’s not so much what I didn’t like as to what this pandemic has done to ALL hotels. Really it is continuing to say and at times, charge for the “free breakfast”. Granola bars and pre packaged donuts don’t cut it as bein
Excellent 10.0
Pros: Loved the option of having 2 bedrooms in the room!!
Cons: They cleaned so much that the floors were sticky when you walked on them in the lobby. I’d rather have sticky clean floors though than dirty ones.
Excellent 10.0
Pros: The staff were very accommodating and profession. The room was clean, a good size and included everything that I needed.
Cons: The mattress was harder than I like.
Excellent 10.0
Pros: Very clean! Pool and hot tub were very clean as well.
Excellent 10.0
Pros: The room was roomy and everything seemed to be in order. Had an issue with the tv in the room and it was addressed promptly.
Excellent 10.0
Pros: the pool- great temperature adn did not smell like chlorine
Cons: The breakfast was not as amazing at the pictures made it appear. Also, not enough room for everyone trying to get food
Excellent 10.0
Pros: Big rooms, very clean. Great location
Cons: No coffee available after breakfast
Excellent 10.0
Pros: Very clean and modern. Staff friendly and helpful.
Cons: In room coffee not good. Coffee condiments were few and were not good. Keurig and different flavor coffee pods would be much better. Bed pillows were terrible. Needs hand held shower. Shower head would not move.
Excellent 10.0
Pros: Fantastic Hotel
Cons: No Coffee in Lobby
Residence Inn Bloomington - Bloomington
Rated no. 1
9.2
Excellent 9.2
Based on 108 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.0
Facilities
10.0
Location
9.0
Overall
8.5
Overall 8.7 Excellent
Based on 374 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
10.0
Location
9.0
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.0
Location
9.2
Services
8.7
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
9.0
Comfort
8.9
Location
8.8
Overall
4.0
Services
8.9
Cleanliness
9.7
Comfort
9.7
Location
9.2
Services
9.7
Staff
9.7
Cleanliness
8.9
Comfort
9.0
Facilities
10.0
Location
8.9
Services
8.5
Cleanliness
9.0
Comfort
9.0
Location
8.8
Services
8.4
Staff
8.9

Excellent 9.0
Pros: Always great to stay where a brewery is but walks away!
Cons: There was little effort on the part of staff to enforce the governor's mask mandate. This is disappointing.
Excellent 9.0
Pros: Close to restaurants & not far from the interstate.
Cons: Ice machine didn't work
Excellent 10.0
Pros: Breakfast was very good and the accomodations and staff were very friendly and helpful.
Cons: everything met or exceeded expectations!
Good 6.0
Pros: location
Cons: old rooms need updating
Excellent 8.0
Pros: Breakfast was good, include bacon and sausage. Hotel was in a shopping area and had several good restaurants in walking distance. I was able to place my dinner order on line and walk 200 ft out of the hotel and pick up my order.
Cons: Door of closet didn't work. I assumed it was a locked mechanical closet until I realized I didn't have anywhere to hang my clothes or an ironing board. I called down to the front desk asking for an iron & ironing board which they couldn't provide. When I complained about not having a closet and I asked if other rooms in the hotel didn't have closets, desk clerk couldn't answer my question. I kept yanking on the door and it finally opened. AFTERWARDS, she said the door issue was fairly common and she would contact maintenance about the problem. Afraid I wouldn't be able to get the door open again, I left it cracked for the rest of my stay.
Excellent 10.0
Pros: price and location
Okay 4.4
Called hotel and they explained how to get there but didn’t tell us of major road construction by hotel so we had to figure out the detour in our own!
Okay 5.0
Pros: Location
Cons: Disappointed that the pool and hot tub out of service. Very disappointed in the breakfast options and limited choices, poor quality coffee. Restaurants have increased their service I don¿t understand why there was no hot breakfast. Very overpriced
Excellent 8.0
Pros: Convenience
Cons: Coronavirus related closures
Excellent 10.0
Pros: Comfortable beds and cleanliness of the hotel.
Excellent 10.0
Pros: Staff was great!! Over and beyond!
Cons: Was expected the separate king room, instead received a king studio
Excellent 8.0
Pros: Location,
Cons: No
Excellent 10.0
Pros: The staff were very accommodating and friendly! Breakfast was always good, and there was a variety. Hotel was very clean, and beds were comfortable. Located close to food, shopping, and groceries.
Excellent 10.0
Pros: The beds were comfortable, the free breakfast was excellent and the staff was very friendly.
Excellent 9.0
Pros: Very clean and comfortable room
Cons: no
Excellent 10.0
Pros: The rooms were clean and spacious. Loved the chaise lounge chair in the King room.
Excellent 10.0
Pros: We stayed in a king suite on the 5th floor. The room was very large, clean and an interesting layout I haven't seen before. The pool was warm and the breakfast was the normal options.
Excellent 10.0
Pros: Clean room. The room also had a desk and work area that allowed me to spread out and get a great deal of work done.
Cons: The room had a really strong air freshener smell lingering. I had to air to room out a little because the "fresh scent" was overpowering.
Excellent 10.0
Pros: Having breakfast included and being able to check in online prior to arrival
Cons: Nothing!
Hampton Inn & Suites Bloomington-Normal - Normal
Rated no. 2
8.7
Excellent 8.7
Based on 374 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
8.3
Location
9.1
Overall
8.3
Overall 8.7 Excellent
Based on 313 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
8.3
Location
9.1
Overall
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.6
Location
9.0
Services
8.7
Staff
9.4
Cleanliness
2.0
Comfort
2.0
Facilities
4.0
Location
8.0
Overall
2.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.0
Comfort
8.9
Location
9.0
Services
8.7
Staff
9.3
Cleanliness
8.9
Comfort
8.8
Location
9.5
Services
8.9
Staff
9.2
Cleanliness
8.9
Comfort
8.9
Facilities
9.3
Location
9.1
Overall
10.0
Cleanliness
9.1
Comfort
9.1
Location
9.3
Services
9.1
Staff
9.4

Good 6.0
Pros: The beds t
Cons: The bed was comfortable and I got a lot of tv stations
Excellent 9.0
Pros: Proximity to places I needed to be. They allowed dogs, room was nicely sized, clean, updated, comfortable and quiet. Liked that they offered a hot breakfast delivered to the room. Staff was very communicative and handled a service issue well.
Excellent 9.0
Cons: Nice location. Breakfast delivered and a drink at the bar were nice. Overall great stay.
Excellent 8.0
Pros: They offered a breakfast option where I was able to order night before to have delivered next morning. It was really tasty too. I loved our room-king suite, had kitchenette and fireplace. Really enjoyed!
Excellent 10.0
Pros: clean, space, prompt response from staff was great. Yummy breakfast included, lots of choices, good portions & delivered.
Cons: being upstairs, but I didn't think to ask for first floor lodging
Good 6.0
Pros: Nice location and cleanliness
Cons: The bed was uncomfortable, the mattress was sinking as we sat on it. Certainly not a Queen which is what we booked, was smaller . The air conditioning constantly runs and does not shut off based on the temperature and very loud. We were only given one towel but called and they brought more. The hallway has a strange smell also.
Good 6.0
Cons: The mattress was very uncomfortable, rooms in much need of updates. Unable to use our room cards to acces had to go back to front desk to recode access cards. Air conditioners are very noisy
Excellent 8.0
Pros: Good service Good value
Cons: I was expect a spacious room with a king or two queens by looking at description but we were put in a small room with only a queen bed. But the was really cheap So, it was a great value still. 2.5 star room with 4 star service
Excellent 8.0
Pros: Location was good. Room was clean. Service was quick. Breakfast was normal hotel fare.
Cons: Room was a little worn. Closet was just one of the white shelves. There was no rod.
Excellent 10.0
Pros: The upgraded room was nice.
Cons: No
Excellent 10.0
Pros: Convenient parking by unit, spacious, well designed suite layout, comfortable mattress and pillows. Great shower, kitchen with full size appliances, table with chairs and sitting area with nice large TV. It was so quiet that I slept more soundly than I had in months.
Cons: Some of the property was under construction, which detracted from its exterior appearance; however, I hope to return to see the improvements, upgrades and enhancements made to the property.
Excellent 10.0
Pros: The cool condo-type set up was nice and the rooms were huge! The staff was also incredibly friendly and helpful.
Cons: No!
Okay 4.0
Pros: Central location and close proximity to the Mall area were both positives. The staff was OK as long as honesty isn't a criteria. When we arrived, we were given the wrong room (one king bed does not work for a family of two grandparents, one adult daughter and a baby). We were told that they were sorry, moved to a two-queen bed room, and assured we would be given a different room the next day. When we went to the desk the next day, we were told that we were on a waiting list if there was a cancellation but no rooms were available--that they would call us if a room was available. They then put us back in our original room. Unfortunately we had pre-paid. They refused to issue a refund, citing the clause in the pre-pay agreement. We paid for the two-king room, were given a one-king and had to rent a room in a nearby hotel for our adult daughter and grand-child.
Cons: The two-queen room we had on night one was filthy. The one-king room was cleaner. The fireplace in the one-king room did not work. They did not service the room everyday. It seemed to be a "by chance" sort of system--some days we had housekeeping, other days we did not.
Excellent 10.0
Pros: Room was clean - comfortable & quiet - the staff was friendly - the rates were reasonable & they upgraded my room
Excellent 9.4
Pros: Front Desk personell were very helpful. Offered to assist with a smile. Room was spacious and comfortable. Breakfast was pretty good.
Cons: Eggs were dry from sitting, Otherwise Breakfast was good.
Eastland Suites Hotel & Conference Center - Bloomington
Rated no. 3
8.7
Excellent 8.7
Based on 313 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.2
Facilities
9.0
Location
9.1
Overall
9.5
Overall 8.6 Excellent
Based on 245 reviews
Cleanliness
9.1
Comfort
9.2
Facilities
9.0
Location
9.1
Overall
9.5
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
8.0
Cleanliness
8.6
Comfort
9.0
Location
8.8
Services
8.4
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.6
Comfort
9.6
Location
9.3
Services
9.3
Staff
9.2
Cleanliness
8.9
Comfort
9.0
Facilities
8.0
Location
9.5
Overall
9.0
Cleanliness
8.9
Comfort
8.9
Location
9.0
Services
8.8
Staff
8.8
Cleanliness
9.0
Comfort
9.2
Location
9.3
Services
8.3
Staff
8.9

Excellent 10.0
Pros: clean rooms somewhat dog friendly
Cons: no cleaning service , no designated area for dogs to play or place to do their business , no coffee in my room due to no cleaning services , I went up front to get coffee by desk and because of hotel catering to the wedding parties no coffee had been made for the non wedding visitors. very disappointed, I stayed in a very expensive room I expected better service .
Excellent 9.0
Pros: Fresh hot cookies at the front desk
Cons: Sink in bathroom was clogged A few more towels would be nice
Excellent 8.0
Pros: Comfy bed and room. Clean.
Cons: I was put on the 1st floor, which was fine, but it was homecoming weekend and there was a wedding in the hotel, so one night there was loud music (repeated Guns N Roses) for 30 mins. Not a huge deal and I could have switched rooms, but was too tired. I turned on my white noise machine and put on headphones. Otherwise, suggest not staying on the 1st floor near the lobby.
Excellent 9.0
Pros: Very nice rooms, fun bar
Excellent 9.0
Pros: The location was perfect the rooms were clean and updated. Hotel was beutiful.
Excellent 9.0
Pros: first floor
Cons: had to ask for towels and toilet paper a lot. two people one towel. one roll of toilet paper. low water pressure.
Okay 4.0
Pros: The pool was nice and the front desk staff was nice
Cons: Room smelled bad, floor was damp. Excessive cost and no breakfast included.
Excellent 9.6
It's a Hilton. You know what to expect, & they delivered. Caitlyn (spelling?) at the bar was great. We'd been traveling Route 66 for a couple weeks & this was by far the best evening of the trip. Just sitting at the bar, trying new drinks & having a little food.
Excellent 10.0
Pros: Central location
Cons: Had to ask for towels for the pool several times.
Good 6.0
Pros: The lobby was beautiful and staff was nice.
Cons: Sad I didn't get my cookie and that all our room had was a shower. I really could have used a tub to give my 1year old a bath.
Good 6.0
Pros: Nothing except it was close to my location.
Cons: Yes, I got a handicapped assesible room didn't ask for it. They charged me for extra blankets. The staff really didn't interact.
Excellent 10.0
Pros: Very clean and great amenities
Excellent 10.0
Pros: So tough to run a hotel during a pandemic. But they did a great job.
Excellent 10.0
Pros: I loved the fact that the pool area was open. My wife and I got the exact room we wanted for a respectable price.
Cons: My only wish was that there was free breakfast.
Excellent 10.0
Pros: Cleaned & sanitized in every way, comfortable beds & bedding, great breakfast delivered to our room, Tesla destination charging, very nice young woman at the desk.
Cons: Nothing!
Excellent 8.0
Pros: Convenient location for the things I needed to do.
Excellent 8.0
Pros: Very clean and many precautions in place because of the pandemic.
Cons: No
Excellent 10.0
Pros: Staff was friendly and helpful.
Excellent 8.0
Pros: The location was great.
Cons: The pictures looked different from the actual room.
Good 6.0
Cons: Bed was horrible! Under staffed, one person checking in a line of people!
Good 7.0
Pros: location, staff, room
Cons: walls amazingly thin. Could hear the guy next to us take a conference call, and could answer all the questions from the people on the phone. Thought every knock for house cleaning all around us was at our door.
Good 7.0
Pros: I liked the location and the cookie you received after your arrived.
Cons: My bedding had dried blood on the pillow. It makes me wonder what else wasn't cleaned. Also, when I told staff I was given bedding to complete on my own.
Mediocre 3.0
Pros: Great location! Lobby was very nice.great breakfast.
Cons: Very old rooms. Bed was super soft and we woke up with sore backs. Pillows were bad. I definitely would not stay here again.
Okay 5.0
Cons: Bath towel had stain on it. Very dark room even all the lights were on. I don't care how fancy or how small is an hotel. Cleanliness is most important thing to me.
Okay 5.0
Pros: Hotel is a great spot with restaurants right next door, Pool, Gym, everything on site. Business center is a little to be desired.
Cons: For a Hilton Hotel to be so budget that they don't allow guests to print in color, scan or copy. I had a business presentation to make and was a little embarrassed to have to make my presentation including my graphs printed in Black and white.
Good 7.0
Pros: Good location for our needs.
Cons: Only had double beds available :(
Good 7.4
Pros: It is in a great location.
Cons: Older and needs updating.
Okay 4.0
Pros: cookie and water upon check in pool facility
Cons: room location - too much activity and traffic outside my door
Excellent 10.0
Pros: I like that was very clean and checking in and out was very fast. Good service!
Cons: I plug in the small refrigerator and it make a loud noise all night long but I was too tired to unplug it ,
DoubleTree by Hilton Bloomington - Bloomington
Rated no. 4
8.6
Excellent 8.6
Based on 245 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.9
Location
8.7
Services
8.6
Staff
9.2
Overall 8.5 Excellent
Based on 483 reviews
Cleanliness
8.8
Comfort
8.9
Location
8.7
Services
8.6
Staff
9.2
Cleanliness
8.7
Comfort
8.8
Location
8.7
Services
8.5
Staff
9.2
Cleanliness
9.0
Comfort
9.0
Location
8.8
Services
8.7
Staff
9.2
Cleanliness
8.9
Comfort
9.1
Location
8.9
Services
8.9
Staff
9.3
Cleanliness
8.6
Comfort
8.7
Location
8.7
Services
8.6
Staff
8.9
Cleanliness
8.6
Comfort
8.9
Location
9.0
Services
8.8
Staff
8.9

Okay 5.0
Pros: Breakfast was not good enough. No jogurt, cereal, toast, ham or cheese
Excellent 9.0
Pros: Breakfast was adequate. Location was perfect.
Cons: No fan in the bathroom
Mediocre 2.0
Pros: Eggs tasted spoiled
Cons: The roach in my room
Excellent 10.0
Pros: Great value for price. A little tight to move in. Sofa in the corner had nothing to put a drink on to. Outstanding for one or two night stay. VERY clean though I chuckled because we had 5 little bottles of shampoo but no conditioner or lotion. Would definitely stay here again. These are minor things though. Staff very friendly. This is my new "go to" in B-N.
Cons: a little hard to get too. Google Maps directions were horrible trying to find it starting in downtown Bloomington.
Excellent 8.0
Pros: quiet
Cons: Heater/AC no way to turn fan off
Mediocre 3.0
Pros: Clean
Cons: Ild
Excellent 8.0
Pros: The room was nice and clean.
Cons: Bulky furniture took up a lot of space.
Excellent 8.0
Pros: It was a nice hotel especially for the amount of time and price. I was there less than 24 hours and got a good price for the king room.
Cons: Only one elevator was working. Inside the elevator the 2nd & 3rd floor button lights were not working. Also the display for the floors was not working inside the elevator.
Excellent 10.0
Pros: Nice and clean very polite people
Cons: All good
Excellent 8.0
Pros: The room was clean, the air worked well, plenty of lighting, and a friendly staff.
Cons: No microwave in the room, but there were two in the lobby, and the breakfast choices were minimal, maybe because of covid.
Excellent 10.0
Cons: Non-smoking room smelled like cigarettes smoke when we first got there, but other then that is was great
Excellent 10.0
Pros: Visiting our son in the Bloomington area & hotel was 3 min away. Close to stores, highway & restaurants. Stores near-by for snacks & Mc Donalds down the Road. Considering COVA still good breakfast choices to pick from to take to rooms or sit at a ta
Cons: No in-door pool. Pool was still closed outside, may not have been heated to accomodate begin of 70 degree weather.
Excellent 10.0
Pros: Very clean: rooms were well taken care of, staff was very friendly.
Excellent 10.0
Pros: All good
Cons: Nothing
Excellent 10.0
Pros: The room was very comfortable and had everything I needed.
Cons: When you don't get breakfast because of covid, you should still get us coffee every morning. I would have loved more than just 2 cups of coffee for my 4 day stay.
Good 7.0
Pros: it was a blizzard when we arrived. The desk attendant was kind and welcoming. advising us the best place to park. Clean comfortable room. Safe location. Breakfast was simple, yogurt and pastries, fruit, heat up biscuits with sausage juices and coffee!
Cons: no
Good 7.0
Pros: EV charging, remodeled room.
Cons: Front desk staff in early morning wasn't wearing her mask. Breakfast didn't include any sandwich or protein, but rather just poor quality pastries. By far the worst breakfast at a hotel we've stayed at during pandemic.
Mediocre 2.0
Pros: Location
Cons: Staff members not taking COVID19 precautions
Mediocre 3.0
Pros: The location was great.
Cons: The bathroom door didn't close. The hot water didn't really get hot. About 4 am a phone in the next room started ringing for about 10 minutes.
Okay 5.0
Pros: There computer in the business center worked
Cons: There are no microwaves in any of the rooms They advertise microwave and refrigerator But no microwave During this epidemic that is a big problem you have to microwave your food to kill any virus that may be in it
Okay 5.0
Pros: Great staff and breakfast.
Cons: The room smelled bad, several amenities did not work.
Best Western Plus Bloomington East Hotel - Bloomington
Rated no. 5
8.5
Excellent 8.5
Based on 483 reviews
Details
Reviews

Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
8.0
Staff
8.0
Overall 9.0 Excellent
Based on 21 reviews
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
8.0
Staff
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
8.0
Staff
8.0

Excellent 8.0
Pros: The hotel was conveniently located to restaurants and stores. The room had a recliner which was very comfortable to sit in and relax. The room was very spacious and had a large kitchen. The front desk staff was friendly and helpful.
Cons: No breakfast due to COVID-19 restrictions. Just apples and coffee.
Okay 4.0
Pros: Self service pantry good with great coffee.
Cons: Noisy A/C and refrigerator.
Excellent 10.0
Pros: It was clean, roomy. It was close to ISU to visit our son. The laundry room was awesome, since I had to do my son's laundry on our visit.
Cons: No.
Excellent 10.0
Pros: Everything was great!
Cons: No hot breakfast.
Excellent 9.0
Pros: The hotel was clean and new. Great location.
Excellent 10.0
Pros: Clean, quiet studio suite with a nice floor that included a kitchenette.
Cons: No free breakfast
Excellent 10.0
Pros: It was a great place to stay we will definitely stay there again, on or next travels to Wisconsin.
Cons: Not one thing.
Excellent 8.0
Pros: Location and convenience
Cons: No
Excellent 9.0
Pros: Relatively new. Very good for an extended stay property. Shower was roomy and water pressure was good. Wireless was fast enough.
Cons: Theice maker did not work and there were no ice cube trays.
Excellent 10.0
Pros: Super clean
Excellent 10.0
Pros: Meticulously clean. Would definitely stay here again!
Cons: Nope!
Good 7.0
Pros: Location
Candlewood Suites Bloomington-Normal - Normal
Rated no. 6
9.0
Excellent 9.0
Based on 21 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
10.0
Location
9.3
Overall
10.0
Overall 8.3 Excellent
Based on 123 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.1
Comfort
8.3
Location
8.6
Services
8.1
Staff
8.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
9.1
Location
9.6
Services
9.0
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
9.8
Comfort
9.0
Location
10.0
Services
9.5
Staff
9.8
Cleanliness
10.0
Comfort
9.2
Location
9.7
Services
9.7
Staff
10.0

Good 6.0
Pros: Clean and modern facility.
Cons: None of the attached restaurants were operating for breakfast for a peak weekend. Very strange. Hotel needs to udpate website about their food options. Hotel is offering "bag" breakfast consisting of (1) juice, (1) trail mix and (1) apple.
Excellent 10.0
Pros: Everything was great! Super nice staff....Super clean rooms and facilities.
Good 6.0
Pros: We booked here bc they had pool and hot tub. A lot of other options we had didn’t have pool for cheaper cost. So we decided to pay more yet we get here and hot tub closed and pool ice cold. I would have gone elsewhere for cheaper if i would have known this beforehand. This was way up charged for parent weekend at isu.
Good 7.0
Pros: Would have preferred a discount instead of the bag breakfast or a gift card to McDonald’s.
Excellent 8.0
Pros: Stayed here multiple times and is consistently clean comfortable and staffed with wonderful workers!
Excellent 9.0
Pros: Staff friendly. Room clean other than a hair that was not mine was on the commode in the bathroom on our arrival. Appreciated the bag breakfast provided on our early morning departure.
Cons: Stated above.
Okay 5.0
Pros: Convenience for occasion.
Cons: The room was dated. Stain on carpet. Head board worn
Excellent 8.0
Pros: Disappointed that I paid for breakfast vouchers and was given the wrong time information. So the first day I was unable to use them and we didn't get a refund.
Cons: Better communication
Excellent 9.0
Pros: I loved the friendliness of the staff, pool area was clean, room was very clean
Cons: Didn’t like that the leather on the headboard had been significantly picked at it looked unpleasant. And the hot tub by the pool being unfilled with just a cation sign at the bottom made me concerned for my kids playing in the pool
Mediocre 3.0
Pros: Staff is friendly. Air conditioning stays nice and cool.
Cons: You cannot connect a game system to the WiFi. We stayed in a family room. Which says it includes a PlayStation.. there isn’t one in the room. There is a huge red stain on the floor in the kids room. The bathroom smelled like poop because of the toilet seat. There is no extra blankets. The hot tub in the pool area isn’t working. For the price there isn’t even complimentary breakfast.
Excellent 10.0
Pros: The staff was wonderful. Our room and All pitlublic areas were modern and spotless.
Good 7.0
Pros: The hotel was near where I needed to be. I was also traveling with my small dog and they allowed pets.
Cons: The property was not run to the best of its ability. There were bugs all over the floor and we had to change rooms. Both rooms I was in smelled musty. The staff did not seem to be trained properly.
Excellent 10.0
Pros: Very clean and friendly staff
Okay 5.0
Pros: Comfortable Bed! Nice Shower!
Cons: Got a 610 am Wake Up call I DIDNT ask for! No Place to Hang My Clothes! No Luggage Rack to put my bag on! Only 1 Working Ice Machine! No Free Breakfast! Parking Lot was not well lit! I DO NOT Recommend this Hotel!
Excellent 10.0
Pros: Excellent suite
Cons: Not at all.
Good 7.0
Pros: Location to the airport was great. Room was clean.
Cons: The pool area wasn¿t very clean. It looked like the hot tub was broke and the water in it was gross.
Good 6.0
Cons: When I checked in one of the comforters and the shower curtain had a sizable amount of blood on them. It took two calls to the front desk to get these replaced. In the five nights I stayed my room was never cleaned. I asked each day for a cleaning.
Excellent 10.0
Pros: Easy check in and out, shuttle to the airport was waiting on me when I got downstairs, room was perfect and quiet. The restaurant on site was also amazing.
Excellent 8.0
Pros: Cleaniness
Cons: Broken Glass outside my door from a hallway light when we first arrived
Okay 5.0
Pros: Excellent staff!!! Staff was super friendly and very accommodating with all of our requests and needs.
Cons: The cleanliness of the hotel wasn¿t up to the standards at most other hotels especially during a pandemic. The grab and go breakfast was the same every single day and wasn¿t generic enough for the general population.
Mediocre 2.0
Pros: Location
Excellent 9.0
Pros: The room was clean, airy and the beds were comfortable. The lobby was clean and welcoming with ample parking available.
Cons: There was a small leak under the AC. It wasn't a bother but needs to be fixed to prevent mold and damage to the floor in the future.
Good 6.0
Pros: Room very clean.
Cons: Pool was closed but was still listed at an amenity online.
Excellent 8.0
Pros: The staff was very nice. And the room was very clean.
Cons: The shower made a very loud squeaking noise when your in it. And we didn¿t receive new towels our second day.
Excellent 9.0
Pros: Location, bathroom, restaurant and entertainment
Cons: Hallways are a little dated but not vad
Excellent 10.0
Pros: Pet friendly (and staff interacted very nicely with our dog). Cleanliness and attention to COVID protocol. Very nice room. No bad odors. Good temperature control. Friendly and efficient staff. Convenient to our destination.
Cons: Our room telephone didn't work right. Had to ask for toilet paper.
Poor 1.0
Cons: The room was dirty- the staff wouldn’t do anything about it except move us rooms. They didn’t seem to care.
Good 6.0
Cons: No whirlpool tub as advertised!
Good 6.0
Pros: Cleanliness and location
Cons: The employee at the front desk was completely rude and unfriendly both times I needed assistance from her, while checking and and then when I went to pay for snacks. Terrible
Okay 4.0
Pros: No breakfast included Very dissappointing
Cons: Location not near a highway
Poor 1.0
Pros: Nothing.
Cons: Hotel room cleanliness was very disappointing. Mouse poop on the floor of the room and bathroom. Dried poop on the toilet seat as well. Marker all over one of the bed sheets. Looked like they forgot how to vacuum and did the bare min on room cleaning.
Okay 4.0
Pros: Very clean, uncarpeted floors
Cons: Only 1 bath towel in room Only one keurig coffee filter , although two of us registered. The room was bery cold, heater/AC was hanging loose. The towel holder on barh door fell on floor when I opened door.
Holiday Inn Bloomington-Airport, An IHG Hotel - Bloomington
Rated no. 7
8.3
Excellent 8.3
Based on 123 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.6
Location
9.0
Services
8.5
Staff
9.1
Overall 8.3 Excellent
Based on 107 reviews
Cleanliness
8.5
Comfort
8.6
Location
9.0
Services
8.5
Staff
9.1
Cleanliness
8.4
Comfort
8.3
Location
8.8
Services
8.2
Staff
8.9
Cleanliness
8.6
Comfort
8.9
Location
9.2
Services
8.6
Staff
9.2
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
8.8
Staff
8.8
Cleanliness
8.5
Comfort
8.8
Location
9.5
Services
9.2
Staff
9.5
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
8.3
Staff
9.2

Excellent 8.0
Pros: Great room size. Good location. Front desk lady very friendly,
Cons: Breakfast danish was not good. No sugar for coffee. Really small shampoo bottle.
Excellent 9.0
Pros: Staff helpful. Nice area to walk. Nearby restaurants
Cons: Grounds were littered and ungroomed
Good 7.0
Pros: Staff was kind and helpful
Cons: Pool dirty Had to jump out fast due to floating items be it vomit or stool in the pool. Reported to staff to have it taken care of but opt not to use the pool remaining of the stay. Had to clean the room as well, dusty and bed board had grease marks on it. Was concern of possible bed bugs due to finding a few bugs in the sheets.
Excellent 10.0
Pros: I really liked the location of the Comfort Suites because it is on the same side road that a Walmart is on, making it very convenient to grab some quick snacks or drinks. It is also very close to when getting off the interstate, making it easy to get to.
Cons: None.
Good 7.0
Pros: Front desk was friendly and helpful. Room was clean, if not showing its age. Location was good.
Cons: The mattresses were terrible and the pillows were flat. I got no sleep both nights I was there, and I tried the bed and the pull out couch. The both sunk into the center, providing no support.
Good 7.0
Cons: No hot breakfast as advertised
Excellent 10.0
Pros: Cleanliness and despite COVID, the pool was open for the kids to use.
Excellent 8.0
Pros: Great location.
Cons: Room obviously wasn’t cleaned well. We found used chew in the nightstand drawers!! Disgusting!! And no staff at the front desk to even tell them about it!
Excellent 10.0
Cons: Noisy could hear everything going on above us
Excellent 9.0
Pros: Clean,location, good service
Cons: 1) Brekfast well packed in bags,very sugary, muffins sugary, more balance needed. 2) we left by mistake 5 water bottles in the room fridge; after 5 minutes checking out we came back to retrieve them,,, they disappeared..
Good 7.0
Pros: Location and price to wear my meeting
Cons: It was fine for my needs for that night
Okay 4.0
Pros: The desk clerk was very kind.
Cons: We were depending on the use of the microwave they said was there, and there wasn't one. The TV kept losing connection and the worse think was there were bed bugs.
Okay 5.0
Pros: Quiet. Good location.
Cons: We found used syringe under bed. By 9 am there was no more coffee left in breakfest area. There wasn't hot water available in shower consistently. I understand pool would be closed due to Covid but fitness room should be available or price reduced.
Excellent 10.0
Pros: The front desk staff was very friendly and helpful. The room was large and very clean and comfortable. Great location near stores and restaurants. There is even a Portillos right down the street and a walmart next door. It was a very pleasant stay.
Cons: No. Everything was excellent.
Excellent 9.0
Pros: Large, Clean, Comfortable Room. Fast Wireless Internet. Nice hot breakfast.
Excellent 8.0
Pros: Cleanliness, locatio
Cons: Check out time on door said 12:00. At 10:45, cleaning staff pounded on the door and I replied, "Busy!" Indeed, I had the do not disturb sign on my door. At 11:00, they pounded again and asked if I was leaving. But sign in room said 12:00 check out.
Excellent 10.0
Pros: Clean room; nice staff.
Excellent 10.0
Pros: Just a very nice comfortable room
Cons: Nope
Excellent 10.0
Pros: The room was very large and roomy.
Cons: No
Comfort Suites Normal University area - Normal
Rated no. 8
8.3
Excellent 8.3
Based on 107 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.5
Facilities
7.7
Location
8.7
Overall
7.0
Overall 8.2 Excellent
Based on 875 reviews
Cleanliness
8.4
Comfort
8.5
Facilities
7.7
Location
8.7
Overall
7.0
Cleanliness
4.6
Comfort
8.0
Facilities
6.0
Location
5.3
Overall
5.3
Cleanliness
6.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
6.0
Cleanliness
8.3
Comfort
8.4
Location
8.7
Services
8.1
Staff
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
7.3
Comfort
8.6
Facilities
6.6
Location
7.3
Overall
7.3
Cleanliness
8.5
Comfort
8.5
Location
8.7
Services
8.2
Staff
8.9
Cleanliness
8.5
Comfort
8.5
Location
8.7
Services
8.5
Staff
8.6
Cleanliness
8.4
Comfort
8.6
Location
8.8
Services
8.4
Staff
8.9
Cleanliness
8.4
Comfort
8.6
Location
8.6
Services
8.2
Staff
9.0

Okay 5.0
Cons: TV didnt work. Had upgraded to a suite, then living area TV was out. Clerk was indifferent. Other TV had poor picture. Pubic hairs on the toilet seat is a bit of a turnoff....
Excellent 8.0
Pros: Room was nice. Breakfast was good.
Cons: We were given a room directly across from the only elevator. Heard lots of noise with people coming and going late into the night and then early morning.
Poor 1.0
Pros: Good location. Room was pretty clean.
Cons: The front desk staff ( I dealt with two of them) were rude, to the point that I didn¿t want to stay. When I came to check in there wasn¿t even a hello, she barely looked up from her computer to bark ¿name?¿ Same next morning!!
Poor 1.0
Pros: I didn't like anything.
Cons: They were very unorganized when we got there. One of the rooms wasn't ready and there were a bunch of people waiting to get their rooms. There was a lot of noise from another group staying there. so when I went back up to the desk to get our room, they didn't have two rooms adjoining anymore. The clerk said a coach of a sports team demanded to get rooms for his whole team and so thats what caused the whole unorganized mess. Don't know if I'll stay there again.
Poor 1.0
Pros: Breakfast was good.
Cons: no hot tub and pool not in use first night. rude attendant yelled at children that were in pool. phone in room did not or hair dryer was replaced next day.
Mediocre 2.0
Daughter and family had reservations and confirmation. Were told when they arrived at 7:00 pm there was no room for them. Were told people didn’t leave , maintenance problems Bloomington was booked. They drove 3 hours home.
Excellent 10.0
Pros: pleasant staff and good value
Cons: small pillows
Excellent 10.0
Pros: I stay at this motel quite often. It's probably my favorite place to stay in Bloomington. Nice room, great staff, best motel coffee in the lobby all dsy.
Cons: No
Good 7.0
Pros: The room was clean and quiet
Cons: Staff not wearing masks. The hallway felt dark and dirty. Breakfast was ok
Excellent 8.0
Cons: It was supposed to have a hot tub. It did was filled with concrete. That was part of the reason for the booking.
Excellent 10.0
Pros: The staff personnel were great. Hotel was clean and very quiet. Would stay there again.
Excellent 9.0
Pros: Location was good. Room was clean and quite.
Cons: Nothing
Good 7.0
Pros: Very clean....nice manager's reception and breakfast
Cons: No hot tub.....pool was being serviced.
Good 7.0
Pros: The hotel worker tried to help me
Cons: This hotel advertised it had an airport shuttle but when I got up to go they did not. They had a sign up that said the shuttle only ran from 8 to 8 and I needed to be at the airport at 4:30 for a 6 am flight. This is deceptive advertising-
Excellent 9.0
Pros: Convenient to airport with shuttle service (thank you for the flexible pickup); Clean & Comfortable Rooms; Good breakfast selection and plenty of breakfast seating.
Poor 1.0
Pros: Nothing
Cons: Rooms dirty, over charged my card 230$
Excellent 10.0
Pros: Cleanliness, friendly staff, comfortable bed, good breakfast, quiet
Good 6.0
Pros: The staff were really nice, and the breakfast was good. The bed was comfortable, and the sheets appeared clean. The free cookies and coffee were a nice touch.
Cons: The room was clearly dated. There were many scuffs on the furniture, and the room was in need of new carpeting. Really, the whole room needed a "face lift."
Okay 4.0
Pros: Parking
Cons: Our room was next to maid quarters and across from maid supply. Was very noisy and room smelled musty
Poor 1.0
Pros: Nothing there was no pool and we brought our kids just for the pool
Cons: Yea no pool
Excellent 8.0
Pros: It was quiet.
Cons: The bed was really uncomfortable. We both had a hard time sleeping.
Good 7.0
Pros: Nice enough hotel and nice enough room. They switched my room for me because I fell and broke my knee to a handicapped room, which was so very helpful.
Cons: There was a big yucky piece of grass/weed in my bed - bedding was clearly not washed well. Anyone would have seen that when putting sheets on. Breakfast eggs left a lot to be desired.
Excellent 8.0
Pros: Breakfast is surprisingly great! Love their eggs. The bed was comfortable and the fitness center was good! Perfect for a quick stay if you¿re passing through.
Cons: Definitely needs to be updated. The tile was broken in the bathroom, everything¿s outdated.
Good 6.0
This hotel was ok. Carpet looked very dirty and hotel not really updated.
Poor 1.0
Pros: The location was great for us.
Cons: The hotel had an odor, beds were hard as rocks, pool was not very clean and breakfast was not very good.
Excellent 9.0
Pros: Well maintained and staffed.
Excellent 9.0
Pros: Very clean. Decent breakfast.
Cons: Beds in our room were squeaky. Otherwise, no complaints.
Mediocre 3.0
Cons: It was not very clean.
Okay 5.6
The shower curtain was bent and wouldn’t shut and the hair dryer was broken and when we asked for a replacement they said they didn’t have anymore. These things are not major in and of themselves but it makes you wonder if this is the attention they are giving to these things, what kind attention are they giving to other things (ie. How clean are the sheets and beds we are sleeping in)?
Good 6.0
Pros: Location - convenience to airport
Cons: No coffee early in the morning before check-out
Good 7.0
Cons: Tv and remote sucked
Okay 4.0
Pros: The breakfast in the morning was really good. It was located in a separate areas so it did not feel congested. The front desk staff was also very nice.
Cons: Our room was old and outdated and did not seem to be very clean. Also the pool was under renovation and was not listed on the website there for my children were unable to go swimming and I probably would¿ve selected another hotel.
Poor 1.0
Pros: The location of the hotel was horrible---several miles away from the highway we were traveling on. The room wasn't ready, and my understanding was that there was a 36 hour no vacancy policy due to covid. that is the only reason I chose this hotel. I cance
Good 6.0
Pros: The bed was comfortable
Cons: No Pepsi vending machine, only Coke
Mediocre 3.0
Cons: Problem with toilet and leaking faucet
Okay 5.0
Cons: There was 100 dollar hold on credit card that I wasn't told about until I checked in to prevent room damage
Mediocre 3.0
Pros: Location
Cons: Didnt like that hottub was broke but wasn't listed online when booking hotel. 2 days is a row the breakfast was out of cereal but like 2 choices. Both days we stayed the milk was spoiled and we let the staff know and they ignored it as otherslet them know
Mediocre 3.0
Pros: The breakfast was INCREDIBLE. I was really impressed about the variety and quality of offerings.
Cons: Check in process took too long; a room was not already assigned & the staff had several unprofessional conversations in front of us. The bathroom in the room was dirty, and the hot tub out of order but we were not notified of that in advance. Don't bother
Mediocre 3.0
Pros: front staff was friendly. Location was good. Just need to clean the place up and maybe remodel the room I stayed in room 326.
Cons: Not very clean. Toilet had poop and pee stains all over it. Hairs in the bathtub; bed had a yellow tint to the sheets in the area where someone may have had an accident; carpet is very outdated; treadmill was dangerous with belt slipping; overall dirty.
Good 6.0
Pros: The location and the front desk staff were great. I did not have a lot of interaction with the cleaning staff. They came and brought me more towels and did not see them again. I was close to all the things that I wanted to do.
Cons: My room was dusty, the bathtub was not clean, it had hair in it. The carpet was dirty and had spots in it. There were ants in my room. The pool had hair in it and the hot tub had a grease film on the top of the water.
Okay 4.0
Pros: Parking was easy, and the elevator was in a central location, and was fast.
Cons: The beds and sheets and pillows in my room were horribly uncomfortable- scratchy, itchy, and co,mpletely see-through. I could see the mattress right through the sheet, and there was no mattress cover whatsoever.
Okay 5.0
Cons: Hotel staff waking us up in the morning with how loud they were being.
Poor 1.0
Cons: Room was very unclean. It was stinking badly that we could not sleep. Carpet was wet and dirty. There was lots of dust in AC. I was so worried about my baby's health
Mediocre 3.0
Pros: Price only
Cons: Hotel over rated as advertised! Hotel needs some improvements, could be cleaner. Breakfast only fair. Maid never made up beds, just delivered towels. For the price I didn't complain. Just chalked it up for the experience but will not stay here again.
Okay 4.0
Cons: Hot tub and pool was filthy! Room was clean except bed was not clean had used sheets!
Good 6.0
Pros: There is a running fireplace in the lobby.
Cons: Staff was not pleasant.
Okay 5.0
Pros: The location was good and staff was helpful.
Cons: The room smelled. It was very musty. I was given a handicap room and there was not a lip on the edge of the shower. Water got on the floor. The water pressure on the shower was also SOOOOOO bad.
Poor 1.0
Pros: Location
Cons: Staff Very bad response on the phone
Okay 4.0
Pros: The front desk staff was very nice.
Cons: We have stayed at this hotel a few times now, but this time our rooms was pretty dirty. 9 hairs in the bathroom that did not belong to us, and a used dental floss stick on the carpet that did not belong to us. Pretty gross.
Mediocre 3.0
Pros: The breakfast buffet was wonderful.
Cons: Where do I start...there were 2 bugs in the pool. The hot tub was out of order. The bathroom door did not shut. The doors in the hallway squeaked SOOOOO loud my husband would jump thinking someone was coming in our room.
Good 6.5
Pros: The room was clean, morning breakfast was okay, easy drive to anywhere in town.
Cons: The room was over 85 degrees when we first arrived, bathroom vent fan didn't work, Pool wasn't heated very well and their hot tub was roped off and closed because 'they have been waiting for a part for over 2 months'.
Good 7.7
Pros: Restaurant type breakfast quiet, spacious rooms. Well worth money. Pool was very nice...warm. Overall would definitely recommend it esp. for price.
Cons: Tub didn't drain. some dirt in corner behind bathroom door that had been there awhile. Hot tub at pool didnt work.
Poor 1.0
Pros: The room was spacious and comfortable.
Cons: The hot tub was broken. The pool was filthy, you could only see 18 inches below the surface. The front desk staff denied knowing that the pool was in poor condition and insisted that it was the responsibility of the guests to let them know that.
Okay 4.0
Pros: location. cleanliness My husband and I were there for Family weekend at ISU
Cons: We were given a key to our room, walked in to find another family in there. This happened to another guest as well. Very unsafe to be giving out keys and have people able walk in your room. I am expecting a refund.
Excellent 8.8
Pros: Pretty clean, big rooms too. Good value.
Cons: Nothing.
Excellent 9.4
Pros: Staff were all friendly and helpful.
Okay 5.0
Cons: WiFi was not very reliable, and very, very slow.
Excellent 10.0
Pros: Good breakfast
Good 7.7
Cons: Couldn't get sign onto free wifi to do some business before I left.was pretty disappointed but room was clean and comfortable.
Country Inn & Suites Bloomington-Normal Airport - Bloomington
Rated no. 9
8.2
Excellent 8.2
Based on 875 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.9
Facilities
7.6
Location
9.1
Overall
8.0
Overall 8.3 Excellent
Based on 97 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
7.6
Location
9.1
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
8.8
Location
9.1
Services
8.8
Staff
9.1
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
8.8
Comfort
8.8
Location
8.9
Services
8.3
Staff
8.7
Cleanliness
9.7
Comfort
9.5
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
8.5
Comfort
8.9
Facilities
6.0
Location
9.5
Overall
6.0
Cleanliness
9.2
Comfort
9.4
Location
8.9
Services
8.9
Staff
9.4

Good 7.0
Pros: Once the room was changed the beds were comfortable, clean. The staff were accommodating and as always breakfast was GREAT.
Cons: I booked king suite with a pull out doue bed. The bed was not made and if you lay down on the mattress once made with the mattress pad you could feel every spring in the mattress. No way was anyone going to sleep on the bed. The phone didn't work so I had Togo back to the desk and ask for another room. I was gi enough a room with two queens that were comfortable however not king that we are used to. The clerk was kind and switched the room for us
Excellent 10.0
Pros: Comfortable, good breakfast, clean.
Okay 4.0
Pros: The location
Cons: The door was broken the refrigerator leg was broken. Breakfast nah
Excellent 10.0
Pros: Checking was easy & room nice. Disappointed hot tub was not available due to COVID restrictions so I was restricted to heated pool only but I really enjoy usinig both after a day is driving.
Cons: Hot tub was un available.
Excellent 10.0
Pros: Its proximity to my ultimate destination. The atmosphere was amazing as we came into the door. There was a winding staircase very near the front entrance. Though, I did not have to use it, it was attractive to view.
Cons: Everything was great. Particularly, the host who checked my party in made us feel comfortable from the very beginning.
Good 6.0
Pros: The stay went well as we were in town for my daughters wedding. When booking we asked for a pet friendly room. The request was accepted and we were sent a confirmation email stating there was no charge for this request. At checkout our bill stated there was a $50 charge for a pet fee. I went to the desk to get this credited and showed the email showing no cost. The attendant said she couldn’t give us a credit and took my phone# to have the manager call me that afternoon. After no follow-up and several calls myself to the hotel I have not received a call back or my money. Poor customer service!
Cons: Sucky follow thru
Poor 1.0
Pros: Location
Cons: The hotel is very outdated for the price
Excellent 10.0
Pros: Excellent
Excellent 8.0
Pros: Everything was as expected. When we checked in the evening desk attendant was very helpful and very personable. It was in a good location as we were visiting a relative in a local nursing home. Having breakfast on sites as also helpful.
Cons: I also booked a second room for my brother and his wife. The first morning they woke up to an infestation of ants.
Excellent 8.0
Pros: Location
Cons: The mattress had seen better days. It felt like I was sleeping in a hole.
Mediocre 3.0
Pros: clenliness
Cons: thy did not serve brakfast,there was no pool.
Good 7.0
Pros: Location was perfect - near ISU baseball diamond and all shorts of shopping
Cons: Ants on the bathroom floor, very noisy mechanical room located just outside the window
Excellent 10.0
Pros: Clean and comfortable.
Cons: No
Excellent 10.0
Pros: Very clean inside and out.
Cons: No
Mediocre 2.0
Pros: Leaky shower all night! Peeling paint and dirty bathroom. Bed was so so. Front desk person was a little rude.
Cons: Fix the faucet and clean the bathroom. Repaint the shower walls
Excellent 10.0
Pros: The staff was awesome and friendly.The beds and pillows are absolutely amazing.I haven¿t slept that good in forever.
Cons: You can¿t not like anything about your hotel.it is awesome.
Mediocre 3.0
Pros: Location
Cons: We had no heat in our room and we had to sleep in our winter coats. We told the front desk twice, but they did not seem too concerned. It was freezing!! Also hairdryer did not work and there was hair on the bathroom floor. Cleanliness had me worried
Excellent 8.0
Pros: Hotel employee were accommodating and friendly. Good workers!
Cons: I don't like that we were charged for another day when we checked out a day earlier than we'd expected.
Excellent 10.0
Cons: Breakfast selection
Excellent 10.0
Pros: Great location! Very friendly staff!
Cons: No.
Excellent 9.0
Pros: Nice clean room and good free breakfast.
Cons: Lights in the bathroom had to warm up before emitting decent lighting.
Excellent 10.0
Pros: Clean and reasonable
Good 6.0
Pros: Plenty of food at breakfast, delicious cinnamon rolls, and close to many restaurants and to shopping.
Cons: Multiple front desk staff were not willing to help assign rooms so that our families with different last names would all have rooms together, even though I and other family members called at the time they were making assignments. Hot tub was closed.
Excellent 9.7
Pros: If you need a quick stay I'd suggest staying here. Facilities were nice (you can tell it was an older hotel that was remodled) though rooms were slightly small but not bad. Staff was helpful and friendly. Probably the best part was the breakfast. It's fairly standard as breakfasts go at hotels bow and days, but everything was hot and fresh at 8:00, which surprised me since it opened at 6:30 and there was hardly anyone in there (me thinking the food would have set for an hour and a half). Overall great place to stay if you're passing through the area!
Cons: Maybe just the size of the room though it wasn't that bad.
Okay 4.0
Pros: One of the most central locations to all activities in Bloomington/Normal. Easy in/out from highways and can walk to shopping and restaurants.
Cons: The room we stayed in 104. It was outside a neighboring hotels gazebo where smokers congregate and next to the mechanics room. So it smelled like smoke because the fan was in taking the smoke from outside.
Excellent 9.7
Pros: There were no problems of any kind. The service was friendly and efficient, the room was completely clean, and the bed was very comfortable. Everything in the hotel appeared to be new and up-to-date and well maintained. The breakfast was nicely laid out in a very pleasant room with all of the normal selections you might expect.
Holiday Inn Express & Suites Bloomington - Normal, An Ihg Hotel - Normal
Rated no. 10
8.3
Excellent 8.3
Based on 97 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.4
Facilities
9.0
Location
8.4
Overall
9.0
Overall 7.9 Good
Based on 76 reviews
Cleanliness
8.4
Comfort
8.4
Facilities
9.0
Location
8.4
Overall
9.0
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
7.5
Comfort
8.0
Location
7.8
Services
7.2
Staff
7.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.6
Location
8.4
Services
8.3
Staff
8.9
Cleanliness
7.5
Comfort
7.5
Location
8.3
Services
6.7
Staff
7.5
Cleanliness
9.4
Comfort
8.8
Facilities
8.0
Location
9.4
Overall
8.0
Cleanliness
8.9
Comfort
8.6
Location
9.2
Services
8.3
Staff
8.3

Good 7.0
Pros: Very comfortable
Cons: No charging ports, and a little mold in the shower
Good 6.0
Pros: The price.
Cons: The only thing I was unable to enjoy was the Bistro due to COVID.
Excellent 9.0
Pros: Clean, quiet, conveniently located and reasonably priced.
Cons: No. All was well.
Excellent 10.0
Pros: Very nice hotel good price good location
Excellent 9.0
Pros: The room was large, and very clean and well appointed. I liked the sliding door to outside, it made packing up to leave a breeze. The beds and pillows were very nice, and the comfort of the beds is the primary reason I am a loyal to the Marriott brand.
Cons: The breakfast needed more low-sugar high protein options. It was was all high sugar items. The hot tub was out of order and the pool would be nicer to have stairs instead of ladders. there were broken tiles by one of the ladders.
Mediocre 2.0
Pros: The beds were super comfy and the linens
Cons: The cleanilness was poor. Patio door did not lock. Bugs n the bathroom. Little water pressure. Tub drain was very slow. Carpet was not vacuum by the patio door. The patio door track was filthy as well as the screen. I was terribly disappointed in the cleanliness!!!! I’m not a critic, however I do expect cleanliness.
Mediocre 2.0
Pros: It was only 6 mins from campus
Cons: I found a bug, most of the staff was rude.. the baged breakfast was an old muffin (it was stamped best if used by 8/1 I was there 8/17)and an 🍎. They are saving a lot of money on not having a breakfast why not have cereal bars or yogurt or
Okay 5.0
Pros: The staff was nice
Cons: First I was put in a handicap room. Then the garbage cans did not have bags. The shower was dirty. And the water was cold...
Excellent 10.0
Pros: everything
Cons: no
Excellent 10.0
Pros: It was very clean.
Cons: Staff could’ve been a little more attentive.
Excellent 10.0
Pros: Large, comfortable rooms, beautiful shower and bathroom, balcony, great location. Breakfast was a little pricey but otherwise great overall.
Good 6.0
Pros: Room was clean and pretty nice. Staff was very nice
Cons: It did not seem like a 3 star hotel. OUtside needed some work. Said there would be a breakfast available at restaurant but saw nothing.
Excellent 9.0
Pros: The entire staff was amazing
Cons: My husband was very disappointed the hot tub didn't work.
Okay 4.0
Pros: The location and the desk clerk was very friendly.
Cons: The carpet was very old and dark. The decor was old and the wallpaper was peeling off the walls. Beds were old and made a sound like metal popping when I sat. I'm not sure why they called it a suite.
Excellent 8.0
Pros: Location
Cons: Hard Bed
Excellent 10.0
Pros: Modern Clean Accessible
Cons: No
Good 6.0
Pros: Rooms were clean. Staff were accommodating.
Cons: There was no continental breakfast.
Excellent 10.0
Pros: The lobby area was beautifully decorated for Christmas! They had taken great care to put out some really pretty decor which was such a nice touch! The hotel staff were awesome too - very friendly and helpful!
Cons: No.
Excellent 10.0
Cons: People on 3rd floor extremely loud, running and jumping on floors.
Mediocre 3.0
Cons: The room had not been properly cleaned/prepared. The sink stopper was stuck in the closed position, making the sink unusable.
Good 6.0
Pros: The staff was great and the room was very clean. Comfy beds also!
Cons: The wifi access was TERRIBLE! I tried the free wifi, then I paid for the upgraded wifi. I kept getting kicked off of every wifi network. Extremely frustrating for a business trip.
Mediocre 3.0
Pros: The staff were extremely polite and apologetic about the hotel room conditions. All the staff encountered were very pleasant and eager to assist in any way possible.
Cons: The room layout is atrocious. One must turn sideways to get into the room past the bed and side table. The televisions are next to the head of the bed and in order to watch TV from the bed you must turn your head to the side.
Excellent 10.0
Pros: klye at the front desk really helped make our stay better. hes a thoughtful and attentative young man!!t Ladies at breakfast station were great! could not have been better
Courtyard Bloomington Normal - Normal
Rated no. 11
7.9
Good 7.9
Based on 76 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.0
Facilities
8.3
Location
8.4
Overall
8.3
Overall 7.8 Good
Based on 175 reviews
Cleanliness
8.2
Comfort
8.0
Facilities
8.3
Location
8.4
Overall
8.3
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
8.0
Comfort
9.0
Facilities
8.0
Location
8.0
Overall
6.0
Cleanliness
8.0
Comfort
7.7
Location
8.4
Services
7.6
Staff
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
9.3
Location
9.3
Overall
10.0
Cleanliness
9.0
Comfort
9.0
Facilities
8.5
Location
8.5
Overall
9.0
Cleanliness
8.1
Comfort
8.3
Location
8.6
Services
8.3
Staff
8.6
Cleanliness
8.0
Comfort
7.3
Facilities
10.0
Location
8.8
Overall
9.0
Cleanliness
8.2
Comfort
7.7
Facilities
7.5
Location
7.9
Overall
7.0
Cleanliness
8.3
Comfort
7.9
Location
7.8
Services
7.9
Staff
8.4

Excellent 10.0
Pros: Very nice place to stay.
Okay 4.0
Pros: Breakfast was okay. The front desk lady at check in was outstanding. (I don't remember her name) She found a roll out bed for us to use. The maids did the best they could considering the overall condition of the rooms and hotel.
Cons: The shower was horrible. No pressure. The matresses were from the 1970's. The tv was a 32 inch screen, but only about 18 inches had a picture., had to stand in front of the tv to see the picture. Fuzzy reception on most channels. This tv was from the early 1990's. The toilet took forever to flush and fill. Old fashioned plumbing facilites. Cracked dry wall around the only elevator in the hotel. Someone tried to paint over the cracks to hide them. Some concern over the reliabilty & safety. This place needs to spend some money to modernize and improve. Go somewhere else that is cheaper and more modern. You can't make a silk purse out of a sows ear! Way overpriced for what you get.
Good 7.0
Pros: location was great, staff was responsive and helpful
Cons: the property was not clean. the bathroom looked like it hadn’t been cleaned in months. no amenities in the bathroom
Okay 5.0
Pros: Free breakfast, shower
Cons: Not worth $130/night. Was expecting a much nicer hotel. Not much looked like it had been updated, Bed was broken as well as the door. Worth $75/night at most.
Poor 1.0
Pros: Spoke with the manager about the obnoxious and rude male front desk clerk,and he vowed to resolve the situation and refund our money.
Cons: Didn't stay at this hotel as the male front desk clerk yelled at us for checking in late and admitted our room was taken. We had called the hotel, earlier, to tell them we'd be checking in late, as we were traveling a long distance.
Excellent 9.0
Pros: Nice location - helpful staff
Cons: Internet was inconsistent
Excellent 8.0
Pros: Easy, efficient check in with no issues throughout my overnight stay.
Cons: Not a thing amiss.
Mediocre 3.0
Cons: Our room was dirty (long hair on the pillow, long hair on the services menu, dust/grime on every surface, bugs flying around the lamp), the mattresses were lumpy and uncomfortable, the TV was tiny, the wifi didn't work.
Excellent 8.0
Pros: It was clean and comfortable and was available very last minute.
Cons: Toilet needs a small bit of repair; needs stabilizing
Mediocre 2.0
Pros: This hotel was rated as 3.5 which is the high end of what is available in Bloomington and the same rating given to Courtyard and Residence Inn by Marriott. The hotel itself should have been listed as a 2. Definitely not 3.5. Extremely disappointing.
Cons: No bar, no restaurant, friendly but under trained staff. Took several minutes to check in and add incidental charge to my company credit card. The rooms were dated and dingy. Horrible bed and pillows and AC unit was very noisy.
Good 6.0
Pros: i love the king suite hot tub its great
Cons: they don't clean the rooms every day and they aren't keen on giving extra pillows/blankets when asked
Good 7.0
Pros: the shuttle service to and from the airport
Cons: The evening staff was great. The overnight staff was asleep. Did not get the 4:00 AM wake up call. When I went to reception, no one was there. I had to dial the hotel number to get a staff person to shuttle me to the airport so I could make my flight.
Excellent 10.0
Pros: Bed, spacious, clean room, location
Cons: Breakfast was ok
Excellent 8.0
Cons: Only 2 pillows
Good 6.0
Pros: Staff was friendly And helpful
Cons: We did not have new soap, shampoo...etc. no hands towels
Excellent 9.0
Pros: Great people. Very helpful. Worked with me re: unusual need and then even set up a 1-off shuttle run to the airport for me at 4:30am on a Saturday morning. Very impressed. And room was great. Will certainly stay again.
Good 6.0
Pros: Good location and staff was pleasant
Cons: Stayed for 5 days and room only cleaned once. Electrical issues with bathroom lights. Very limited breakfast options ( no coffee available with breakfast one morning ), overall just disappointing and not what we expected. Would not stay here again
Excellent 10.0
Pros: Close to where I needed to be!
Excellent 8.0
Pros: Bed too springy. I don’t like grab and go breakfast
Excellent 9.0
Pros: I really needed taken to the airport, so this was great!!! Too Was very nice.
Cons: Wasn¿t a negative but was looking forward to a relaxing bath and instead there was a very nice shower!!! Instead!!!
Good 6.0
Pros: The bar in the hotel was great
Cons: Old bed, hot breakfast was actually cold.
Okay 4.0
Pros: room was fine, nothing special but ok
Cons: terrible location
Excellent 9.0
Pros: The front desk staff was very friendly and professional. The bar staff was also fun and accommodating.
Excellent 10.0
Pros: The hotel is convenient, clean, comfortable and the staff are very helpful. This is my second time here and the hotel has become our go to place in Bloomington- Normal, Illinois.
Cons: Breakfast could include more fruit options.
Poor 1.0
Pros: Staff was friendly
Cons: Beds were hard and not supportive. terrible! Room was spacious but dirty and not well maintained. I think they tried to make improvements to a older hotel but they failed. Bathroom smelled of urin and had visible wall splatters of filth. Just nasty!
Mediocre 3.0
Cons: Motel should be rated 2 1/2 stars
Good 7.1
Pros: Staff was awesome.
Cons: Elevator and prep sink in eating area were in serious need of cleaning, which makes one wonder about everything else.
Good 7.4
Pros: The staff was very nice, and the room appeared very clean. The breakfast buffet is better than most at mid level hotels, and the bar is very nice.
Cons: That being said there were many small details that just seemed to not be as well maintained as in previous visits i.e. elevator kind of dirty, suggestion box falling off wall,etc. Small I know, but they add up. Was really annoyed I couldn't watch the Cubs game in my room, and we had an infestation of gnats. Refrigerator rattled, and even with the air set at 60 we were hot. I have always enjoyed staying here, but last time we stayed at the Hyatt, and pretty sure that is where we will return to next visit.
Excellent 9.7
Pros: We stayed for 2 nights during Special Olympics state competition, and were impressed with lots of delicious options at breakfast. Our room was clean and comfortable. There were no issues with noise during our stay in late August.
Cons: It would be nice if the breakfast opened earlier than 7 am on the weekend.
Excellent 9.4
Pros: The beds were super comfortable, my business partner was impressed with the complementary starbucks coffee.
Cons: Unfortunately the furnace was out.
Mediocre 3.7
Cons: The room was dirty, with dirty wash clothes laying on the floor when I arrived. There was patch work done to the walls with no paint. The walls had many stains, scuffs, and mystery substances. The ice bucket had some sort of syrup all over it and in it. The bathroom had toothpaste all over the walls, the counter had not been wiped and there was someone else's facial hair trimmings all over. The wash cloths had holes in them as well. Can't say I would stay here again.
Excellent 9.7
Pros: The room was clean. Everyone at the Front Desk was kind & helpful. The Breakfast Bar attendant was great... nice smile. Location was great right across from "Constitution Trail" for biking.
Cons: Not having digital cable in room so we could watch the Cards/Giants Post Season game Sun. night. Also, the word "Tavern" has an older meaning to it. I would suggest it be changed to "Bar & Grill" or something more modern.
Excellent 9.6
Pros: It was a great stay as always. The breakfast is always amazing. Good restaurant and friendly staff.
Excellent 10.0
Pros: very friendly staff
Cons: nothing I can think of
Parke Regency Hotel & Conf Ctr., BW Signature Collection - Bloomington
Rated no. 12
7.8
Good 7.8
Based on 175 reviews
Details
Reviews

Cleanliness
8.0
Comfort
7.8
Facilities
7.1
Location
8.9
Overall
8.0
Overall 7.6 Good
Based on 538 reviews
Cleanliness
8.0
Comfort
7.8
Facilities
7.1
Location
8.9
Overall
8.0
Cleanliness
8.4
Location
8.8
Overall
8.4
Staff
9.6
Value for money
8.0
Cleanliness
6.4
Comfort
6.6
Facilities
5.3
Location
6.8
Overall
5.6
Cleanliness
7.6
Comfort
7.5
Location
8.8
Services
6.9
Staff
8.6
Cleanliness
8.6
Comfort
6.8
Facilities
6.8
Location
8.6
Overall
7.2
Cleanliness
5.3
Comfort
6.0
Facilities
7.3
Location
6.6
Overall
5.0
Cleanliness
8.3
Comfort
8.0
Location
9.0
Overall
8.3
Services
7.6
Cleanliness
8.3
Comfort
8.0
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
8.3
Comfort
8.0
Facilities
7.7
Location
9.1
Overall
8.8
Cleanliness
7.8
Comfort
7.5
Location
8.6
Services
7.0
Staff
8.5

Excellent 8.8
Not sure why we got a handicap accessible room. It had an annoying convience light switch that turn on the ceiling controlled by a motion sensor. No breakfast available.
Excellent 9.6
Room was clean and facility nice and quiet. Made for a great night's sleep
Good 7.0
Pros: The beautiful building and display of Art.
Cons: The automatic motion light in the room. It could not be stopped and when you rolled in your sleep it kept turning on. It was very disturbing and kept waking me
Okay 5.0
Pros: elegant
Cons: could use some renovations
Excellent 10.0
This place was wonderful, we mentioned we were celebrating or wedding anniversary and they up graded us to a 2 room suite . It was extraordinary. They recommended a steak house and it was very nice , just what we wanted.. Please stay here if you can it was a lovely place.
Excellent 9.0
Cons: VERY CHARMING PLACE. FULL OF EYE CATCHING DECOR. MINUTES AWAY FROM ALL KINDS OF CUISINES WHATEVER YOU DESIRE.
Excellent 9.0
Pros: The hotel was located in the right part of Bloomington for my work - and was close to the airport. It was nice to stay at a hotel that was not a cookie-cutter of all other hotels.
Cons: I would have appreciated more than just coffee and a packaged pastry on the mornings I was there. Coffee all morning long would have been appreciated as well. The staff was quite friendly, though... :)
Excellent 8.4
Designed to look /feel like an old European castle. Years ago this place was likely a shining highlight of the city but the city has since grown up all around it. Although things were a little worn, it was super clean and a bargain. Lots of restaurants and stores all around it.
Excellent 8.8
The hotel was clean and friendly staff. As a Bloomington native just passing through I am so glad we chose the chateau! Will stay again when traveling!
Excellent 8.0
Pros: Very unique hotel and very friendly staff
Cons: Outside is pretty in need of repair or freshing up
Excellent 10.0
Hotel was very clean and staff was friendly the minute we walked in. They made sure all our questions was answered. I will be coming back again.
Mediocre 3.0
Cons: Bathroom stained and dated
Good 6.0
Pros: Friendly Staff, ease of check in.
Cons: Only pre-packaged pastries for breakfast.
Okay 5.0
Pros: It was clean
Cons: My room was clean, updated bath..dowfall was the sheets were thin, dingy, pillows hard. They need new linens. Not much to choose from in this entire area so this was as good as others I have stayed in at higher prices. Town seems to be dying out.
Mediocre 3.2
The room was not clean at all, we had no blankets, the bathroom was subpar, the whole place had a very pungent smell, just overall not a good experience.
Good 6.0
Pros: Clean. Convenient. Affordable. Rooms partially updated. Yes it has old world charm. Nice size rooms.
Cons: One out of three elevators were working. Parking lot in bad shape. Bathrooms partially updated. need new floor tiles, Mauve tile from 80s. Breakfast not good. There are better choices for covid style breakfast without the world's cheapest pre packaged foods. Many doors faded and chipped. Fountain out front that looks so grand in photos is falling apart. The hotel is tired and needs some love.
Okay 5.0
Pros: it had all the facilities except no bar or restaurant
Cons: old and the parking was not the best. security lax as the side door was open to anyone all night.
Excellent 9.6
I enjoyed my recent stay. I was able to use the hotel WIFI for work video meetings. The staff were friendly and helpful. I'd stay here again when in the area. The location is great for shopping, near the airport, and not far from downtown.
Okay 5.0
Cons: Noisy refrigerator and heater in the room. Everything is old and outdated.
Good 7.2
I got a great deal for one night with Agoda. If you want a no frills hotel that is economical, then I would recommend The Chateau.
Poor 1.0
Cons: The advertised internet was, in fact, not available, and so I was not able to work during my stay.
Excellent 8.0
Pros: Location, comfort, cleanlines
Excellent 9.0
Pros: Very interesting property; old style but clean and ¿very¿ affordable!
Cons: There was nothing about the property that we did not like.
Excellent 9.0
Pros: The best thing I liked about it was the uniqueness of looking like an old castle when it was actually built in 1988.
Cons: It had a very minimal breakfast which consisted of mostly pastry and I did not see a coffee pot.
Excellent 10.0
I was pleasantly impressed for $60 a night
Excellent 10.0
Staff is very friendly. Checking I went smoothly as usual. I stay here every time.I come to see my daughter and it's always wonderful.
Okay 5.6
We were married here 30 years ago and with the years and several changes of ownership we expected wear and tear. However the facility is in desperate need of repair and updating. Low price is nice but AC and room fridge continually woke us up due to noise. Motion switch for main room light would not turn off causing the light to turn on with any movement in the middle of the night. We had to put something over the sensor to prevent it from turning on the light (and no there is no physical switch to cut power to the light and the sensor switch did not work) Bathroom was just ok, very dated and worn. The canopy over the entrance is now gone and the fountain was not operational. Bed was firm and sheets were clean. Plenty of pillows and the TV worked. We are aware that the hotel is under new ownership as of Labor Day weekend and we did notice a few rooms being renovated. Fingers crossed that they can bring this property closer to its beautiful past condition and appeal.
Excellent 8.0
The room was basic and the shower was outdated
Mediocre 3.0
Pros: Parking, location
Cons: First time in over 60 years I stayed in a place with NO PHONE!! Pool? Yes Working? No. Hate it when they say they have a pool and they don't if it's not working you don't have one. Manager could have reached out and apologized never did get the phone
Good 6.0
Pros: The location
Cons: WIFI was poor in our room and only one elevator was working.
Excellent 10.0
Pros: this hotel is older, very nicely maintained, the hotel has beautiful artifacts inside that captured my attention
Cons: no breakfast,
Mediocre 3.0
Pros: Its history for me( I was part of an organization that met there for 15 years).
Cons: It saddened me to see how down hill it went.
Okay 5.0
Pros: Great employees..friendly..helpful
Cons: No fire alarm, it had evidently been removed and wires were sticking out of brackets in ceiling. Plumbing fixture in tub pulled out of wall, light out in bathroom. Musty scent when we came in front lobby door.
Excellent 9.0
Pros: General location was convenient. Nicely done establishment. Great staff.
Excellent 10.0
Pros: The staff were all wonderful! The room was clean and nice for the money we spent.
Cons: There was a spider in my bed... time of year, but ewww! The lobby is musty smelling as is the hallway. The staff are not trained to tell about the hotel, history or areas of the hotel
Excellent 10.0
Pros: The Castle vibe
Okay 4.0
Pros: The staff The place was probably A+ when it was built. But now needs a LOT of updating.
Cons: Tried to get the staff to fix the TV and the phone fell apart so I had to walk all the way around the outside of the big building to get a staff member. Found a dirty sock on the floor. Some exterior doors wouldn't accept my key card.
Okay 4.0
Pros: Location
Cons: This was 2.5 not 3 stars
Mediocre 3.0
Pros: The guy who checked us in was friendly.
Cons: This was labeled a 3 star hotel and an extraordinary price deal however it is very run down and nothing like it must have been in it's former glory. They are not what they say they are. I doubt a conference has been held there in many years.
Okay 5.6
We had to only stay one night and the price was very reasonable. But it was dirty and very strong smells of carpet cleaner like chemicals in the air. Staff was nice. It was probably once a very nice hotel but it’s been let go. Weeds in the parking lot and some very random people were in their cars and out around the building.
Okay 4.8
Needs remodeling very bad
Excellent 10.0
Pros: Everything went just fine.
Good 6.0
Pros: We¿ve stayed here several times. Staff are always friendly and helpful. The rooms are clean and comfy.
Cons: They did not have breakfast as advertised nor was the pool available. The restaurant had closed down probably due to covid pandemic. They need to update their website.
Good 6.0
Pros: Price and location
Cons: Still very restricted from COVID. In need of updating.
Good 6.4
seems to have become a party hotel. Smells like a college party.
Good 6.0
Needs updated, pool was empty and so was the hot tub and no mention of either on the website, breakfast was prepackaged hostess donuts, strange smell in lobby and vending machines were empty. The room was nice and comfortable but without the amenities that are listed on their website it’s not worth it. I had 3 very disappointed kids because of the empty pool and other options need to be offered for vending.
Okay 4.0
Cons: Being put in the basement in a room with bugs.
Good 6.0
Pros: Had a lot of elegance at one time.
Cons: Very musty smell, very old hotel in need of updates. Breakfast was grab and go packaged donuts.
Okay 5.0
Pros: I did not end up staying. Due to the cheap price,the hotel seems to have attracted a bad crowd. There were nasty looking people around watching as I walked in.
Cons: The hotels doors are old and heavy. Pretty inconvenient when you are carrying multiple bags, and have to open them yourself instead of automatic ones. I got very bad vibes after a druggie came into the lobby after another customer had a panic attack.
Okay 4.0
Pros: The location & the soap.
Cons: - WiFi spotty & too slow for Netflix - Silverfish bug joined me in bed - A/C wasn’t able to cool the room and was incredibly noisy about it - I was unable to sleep the entire night.
Good 6.0
Pros: Archetechually charming
Cons: Motion detection lighting kept turning lights on in the middle of the night
Okay 5.0
Pros: Location, clean room, friendly staff.
Cons: I was looking forward to a soak in the hot tub and it was under maintenance as well as an elevator.
Okay 5.0
Pros: convenient location off HWY.
Cons: old and shabby. chair in room had wobbly arms. curtains, bedspread and carpet all worn.
Okay 4.0
Pros: Location
Cons: Beds were terrible. Bad smell throughout the hotel.
Good 7.2
I feel badly for this hotel as it was likely so amazing in its day. The value for the money is good - friendly staff and I have no real complaints. However, the toilet was rusty and we spent time at the pool which is extremely run down. It was decorated nicely for the holiday but there are definitely upgrades that are likely very expensive that need to be taken care of. There were simply some details that have been left aside for another day.
Okay 4.0
Pros: The lady behind the desk was amazing. She was inviting and very kind. Made us feel like we belonged there. Told us all of the things we needed to know
Cons: The elevators smelled not one but both. Other elevators was out of order. Hallways were not well kept. I had to call front desk on the 2nd night because of all the noise above or around me.they didn't call back to check if things were ok.more but no space
Poor 1.0
Pros: The bed was comfortable.
Cons: It was old, the elevator near our room didn't work, we were given a room key and then when we opened the door to our room it was already occupied. Went to the front desk and was given a different room and again found it already occupied. Third time was
Good 7.0
Pros: Good location, easy to get to. Plenty of parking
Cons: Elevators stank. Ice machine on my floor out of order. Vending machines did not take credit cards.
Good 6.0
Pros: The outside of the hotel is gorgeous, and the lobby matched the feel. Staff was pleasant.
Cons: Room furniture & bedding are outdated & make the hotel feel run down-doesn't match the feel of common areas. Pool area needs updates to make feel more welcoming & less like part of the Titanic. No towels in pool areas. 3 pillows/bed, 3 towels in room for4
Good 7.0
Pros: Tony Romas restaurant is excellent. Rooms are good size. Liked having two sinks in the room. Microwave and refrigerator nice. Building has nice curb appeal. Pet friendly, small fee. Kids used pool. Breakfast was included Mon thru fri..basic waffles,juic
Cons: Air condition worked great, however the room seemed to have humidity issues. Carpet felt slightly damp, like it had just been steam cleaned? Almost asked for a dehumidifier but didn't. pool area needs updating. Hair dryer in rooms 133/135 need replaced.
Mediocre 3.0
Pros: Location was great. Restaurant was nice but food was terrible
Cons: Dirty smelly rooms. Really needs updating! Bathroom smelled like a wet dog.
Mediocre 3.0
Pros: It had character, a pool the kids could swim in and it was close to a lot of restaurants.
Cons: As soon as you walked in it had a very strong musty smell. Could use some updating without omitting character.
Poor 1.0
Pros: Location l
Cons: The rooms are not as clean as they state in recent reviews. There was also a old/mildew smell. Everything is ancient. The smell is what ruined my stay the most. I will never stay here again.
Mediocre 2.0
Pros: I am sure this used to be a grand hotel, the bones are there, but there is no way this hotel should be 3 stars.
Cons: Poor quality linens in rooms,(one ply toilet paper?). Housekeeping isn't staffed all hours of the day. Decor is beyond dated from the 1970's. Lights in room are dim, and on a timer? No electrical outlets for devices in the rooms, except behind bed.
Excellent 8.0
Pros: room
Cons: all was good
Good 6.0
Cons: Walls are thin. I could hear the entire phone conversation the woman next door was having at 11pm. I could here loud kids across the hall as well. Additionally, they have sensor lights in the room that cause the entire room to light up in the middle of the night, even when everyone is asleep.
Okay 5.4
Pros: The hotel was nearly empty on 12-25-15 Christmas. But they still choose to put us next to an employees families young children who where yelling and banging into our wall where our bed was. Asked for ear plugs, they had none. It really set us back being overly tired for our road trip to Florida. I will never stay here again.
Okay 4.0
Pros: We chose to stay here due to the price compared to other hotels in the area. That was a big mistake. The employee who checked us in was sick and coughing. We had to ask for a couple extra pillows as there was only two in the room. Then we found the bugs in the bed! We ended up leaving the light on all night hoping that would keep the bugs at bay. Obviously we were not comfortable we hardly slept. Upon checkout the employee was rude and wasn't worried about helping those checking out.
Excellent 10.0
Pros: Staff was excellent, facility was well maintained, indoor pool, very interesting decor throughout hotel. Nice restaurant and bar at hotel. I would highly recommend this hotel to family and friends.
Okay 4.2
Pros: Rate
Cons: After the great difficulty at check in, my expectations were not very high. Because we could not get in until midnight we experienced nothing besides the room which was pleasant but a little dated Bed was comfortable. Kids found a cheeto in their bed. Again it was a bargain with non professional staff so I wasn't all that surprised. For another $10 you can find better.
Good 7.7
Pros: Friendly staff. Conveniently located to downtown, airport, and restaurants. Great value for the price. Located next to Tony Roma's.
Cons: The bed mattress was not very comfortable, it seemed very lumpy. Otherwise, it was a rather nice place to stay.
Good 6.2
Cons: Pillows were awful. AC was loud. Wallpaper was peeling. No source of hot water for tea. Used to be a really nice hotel, when it was Jumers. Going downhill fast. I see why it's so cheap. Won't be going back.
Excellent 8.5
Pros: Room was clean and convenient. This hotel was great when it was new, but now has aged past it's prime. But for the price it's a bargain. Good location, plenty of parking, and close to many shopping and dining options. No wow factor, big frugal factor.
Cons: AC units starting to show age and can be a little noisy.
Excellent 10.0
Pros: Clean, quiet,well maintained property located near dining and shopping.
Excellent 8.5
Pros: We enjoyed our stay. Hotel was clean,staff very nice. We LOVED the Tomy Roma Restaurant; food was delicious great value and the staff was extremely efficient and nice. We ate there for our dinner and breakfast meals. WONDERFUL!!
Cons: Noisy and Noisy!! We could hear the person in the next room clearing their throat as if they were standing right next to us. Also heard every footfall from the floor above us, even ones in the hallway. That really should be fixed as it is not desirable to clients for revisiting. We ran a fan all night and was so glad we did!
Mediocre 3.7
Pros: One of the most uncomfortable bed I've ever slept on. The heater in the room was extremely noisy but it was too cold to turn it off. Woke me up evey half-hour or so. The smallest noise in the hall travelled gage length of the hotel and into the room. Would not stay here again.
Excellent 9.7
Pros: We loved the unique decor. Some people would not appreciate the antiques and crystal lighting that are scattered around the hotel. We really liked the local feel and service that was provided for us in the hotel and talking to the staff in the restaurant next door. Very friendly.
Excellent 9.0
Pros: Nice clean and friendly hotel, would definitely stay again.
Excellent 9.6
Pros: The room was very clean and comfortable. It was quiet and we had a great nights sleep.
The Chateau Hotel And Conference Center - Bloomington
Rated no. 13
7.6
Good 7.6
Based on 538 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.2
Facilities
4.0
Location
8.2
Services
7.7
Overall 7.6 Good
Based on 229 reviews
Cleanliness
8.2
Comfort
8.2
Facilities
4.0
Location
8.2
Services
7.7
Cleanliness
8.0
Comfort
8.3
Location
8.1
Services
7.4
Staff
8.6
Cleanliness
8.2
Comfort
8.1
Location
8.2
Services
8.1
Staff
9.3
Cleanliness
9.1
Comfort
9.1
Location
9.2
Services
8.1
Staff
8.9
Cleanliness
7.9
Comfort
7.9
Facilities
4.0
Location
7.9
Services
7.6
Cleanliness
7.5
Comfort
7.7
Location
7.3
Services
7.3
Staff
8.3

Good 6.0
Pros: This comment is not about the hotel but about the booking process. I will never use it again!
Excellent 8.0
Pros: Very convenient for our purposes. Staff very friendly and helpful. Appreciated being able to bring our pet.
Poor 1.0
Cons: When I booked the room, there were 3 rooms available with a king bed. When I got to the Hotel 15 minutes later, they said the Hotel was overbooked and that I would need to pay an upcharge to get a different room with 2 double beds. Bait and Switch. The floor of the room was so dirty, that when I walked from the bed to the bathroom, my feet were black. I will never stay here again.
Excellent 10.0
Pros: The staff was extremely helpful and pleasant. Great location and value. Highly recommend.
Cons: Hotel room carpets could be cleaned, but overall pretty great.
Mediocre 3.0
Pros: Location.
Cons: Trash piled up in the stairwell. The rude lady that was suppose to be at the front desk on 3rd shift that wasn’t there
Mediocre 2.0
Pros: Nothing
Cons: Everything
Excellent 10.0
Pros: The value that I received for my money exceeded expectations. Every staff member I encountered was so much nice and professional.
Cons: No
Excellent 8.0
Pros: For the price it was a decent room.
Cons: A bit older in decor
Excellent 10.0
Pros: Location, kitchenette
Cons: Front desk staff person , I guess was having a bad day.
Excellent 9.0
Pros: The staff. They are excellent and keep me coming back!
Cons: The appliances could be updated.
Excellent 9.0
Pros: The STAFF! They are the best. They are professional, courteous, polite and helpful. This staff is one of my main reasons for continuously selecting this hotel.
Cons: The rooms could use some updating
Okay 5.0
Pros: Roomy
Cons: Breakfast
Mediocre 2.0
Pros: None smoking
Cons: 28 dollars a night additional for each dog, your site should let us know, yes they take pets but they also charge an additional fee
Excellent 10.0
Pros: LOCATION, LOCATION, LOCATION!
Cons: Not that was of any consequence.
Excellent 9.0
Pros: The staff, there great!
Excellent 10.0
Pros: Staff are the best. My cousin & I have been coming to this hotel for years and they've always accommodated us beyond imagination.. Ever since hotel employee has became general manager the place has went up hill.. This place is always clean g
Excellent 10.0
Pros: The desk clerk on the evening we arrived was fantastic, friendly and helpful. I'm sorry I forgot his name, but he was young and blond.
Cons: Nope, everything was great.
Good 7.0
Pros: The staff was very kind and helpful.
Cons: The rooms have no soundproofing. You can hear footsteps, water running, almost every sound imaginable!!
Okay 5.0
Pros: The price by the unknown location was in line with what the actual price should have been
Cons: Not really a 2.5 star hotel
Okay 5.0
Pros: Good location
Cons: I really wish Extended Stay America would stop advertising that they have free breakfast. Because they don't granola bars and some weird packaged Danish is not breakfast. A lot of times within an hour all of the granola bars and coffee are already gone.
Good 6.0
Pros: Quiet and roomy
Cons: Staff attitude
Okay 5.0
Pros: the price
Cons: The grab and go breakfast.
Poor 1.0
Pros: Location, price.
Cons: The staff was shockingly rude, failed to greet guests, spoke with sarcasm and disdain. The room had a certain odor, as if it had been steamed, not quite moldy, but damp. The walls are thin and the hall is long, and it is LOUD.
Okay 5.0
Pros: The price.
Cons: The room smelled like a smoker had occupied the room.
Good 7.0
Pros: Good location and plenty of parking.
Cons: Sketchy characters hanging by the back door. Appliances need an update.
Good 7.0
Pros: Price (best) Dated room (worst)
Okay 5.0
Pros: Hotel employee at the front desk.
Cons: Not a great location-safe but kind of weird.
Good 6.0
Pros: Price
Cons: Rooms were pretty stark with no coffee maker, cups, etc. and absolutely nothing in the cabinets.
Good 6.0
Pros: Staff and price good for Emergency stay due to weather.
Cons: The bed was horrible and very hard.... pillows horrible. People in the Room next to me were fighting all night. I got zero sleep!
Good 7.0
Pros: It was clean and the kitchen was a huge plus.
Cons: It's becoming a little dated.
Mediocre 3.0
Pros: Cost
Cons: Room cleanliness Breakfast No pool Not a 2.5 Star hotel
Good 7.0
Pros: Clean. Friendly staff
Cons: THEY DO NOT SERVE BREAKFAST. IT IS VERY MISLEADING AND WRONG TO SAY MUFFINS AND GRANOLA BARS AND COFFEE IS BREAKFAST. I HAVE TOLD YOU THIS BEFORE. YOU CANT SAY THIS HOTEL IS SIMILAR TO COMFORT INN...THEY HAVE A HOT BREAKFAST. VERY DISAPPOINTING. IM CLOSE
Good 6.0
Pros: Seemed like a good location plenty of good food near by I was overall satisfied with my stay and would recommend
Okay 5.0
Pros: Clean and comfortable
Cons: You can't call it a breakfast when there's only granola bars and coffee. We don't drink coffee. There is no blow drier. I'm not sure why extended stay fits three categories at different price levels. Also hard to find without GPS.
Mediocre 2.0
Pros: price
Cons: First room had hairs on sheets and on towels in bathroom. Second room just felt unclean.
Okay 4.0
Pros: Proximity to starbucks
Cons: Lack of actual breakfast and helpfulness of the staff.
Okay 5.0
Cons: bed was extremely uncomfortable. did not sleep well at all. the heater did not work properly. It got so hot in there we had to unplug it several times during our stay and through the night.
Mediocre 2.0
Pros: There wasn't much positive about this hotel. It took three different keys in order to finally get in my room, after opening up one room that wasn't clean and might have had someone sleeping in it.
Cons: The rooms were kinda dirty. The halls were filthy, all it would have taken is someone to vacuum the hall. The "breakfast" was old Nature Valley Granola Bars. Why even bother having breakfast if it's going to be that.
Okay 4.0
Pros: Location
Cons: Room was dirty, listed breakfast as amenity. Just coffee and packaged granola bars. Thin walls, heard snoring all night from next door.
Mediocre 3.0
Pros: How did this hotel rate 2 1/2 stars? It is a cut rate 1 star hotel.
Cons: Room was minimal, breakfast was bad.
Poor 1.0
Pros: This was terrible. The only thing nice was the outside looks. Staff was never at the front desk. We found them out front smoking. The rooms were stained on the walls and refrigerator. Bfast was granola bars that were old and hard. It was a 1 star
Cons: This was a one star hotel. It was dirty. Smelly and staff were Rude. I could not wait to leave!
Poor 1.0
Cons: Seedy location and guests. Did not feel safe.
Poor 1.0
Cons: They put me in a handicap room.
Mediocre 2.0
Pros: Nothing
Cons: The first room I got,after waiting 10 minutes for her to return to the front desk, smelled like old smoke, Bo and dirty dog! I refused that room and got a different one that didn't smell. Felt dirty and no blow dryer.
Mediocre 2.0
Pros: The price
Cons: We had a major issue with the room. Pulled down the sheets she found a bug in the bed. No doubt it was a bed bug. Move us to a different room but had trouble sleeping knowing the first room had bed bugs. Was told I would get resolution never did.
Mediocre 2.0
Pros: Rooms were clean and good price
Cons: The check-in staff were not responsive. It was late night I checked-in and at check-in I asked if there is any restaurant that delivers late night pizza. Two people at checkin heard me but did not even responded. They looked very serious. Not so friendly.
Okay 4.0
Pros: Great staff
Cons: The first two nights were so loud I missed meetings. It was horrible, the cops showed up doors slamming headboards slamming awful
Extended Stay America Suites - Bloomington - Normal - Bloomington
Rated no. 14
7.6
Good 7.6
Based on 229 reviews
Details
Reviews

Cleanliness
7.7
Comfort
7.8
Facilities
2.0
Location
8.3
Overall
7.0
Overall 7.2 Good
Based on 201 reviews
Cleanliness
7.7
Comfort
7.8
Facilities
2.0
Location
8.3
Overall
7.0
Cleanliness
7.6
Comfort
7.9
Location
8.4
Services
7.4
Staff
8.5
Cleanliness
4.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
4.0
Cleanliness
8.1
Comfort
8.1
Location
8.5
Overall
10.0
Services
7.8
Cleanliness
7.3
Comfort
8.1
Location
7.9
Services
7.1
Staff
7.5
Cleanliness
7.3
Comfort
7.4
Location
8.2
Services
6.8
Staff
8.1
Cleanliness
7.0
Comfort
6.9
Location
8.0
Services
6.4
Staff
7.6

Excellent 8.0
Pros: Location was great for the places I was visiting. The staff was excellent, they were very friendly and helpful with our requests. The bed was very comfortable, much better than other hotel beds I've used in the last several years. A good value for the price paid.
Cons: The bathroom fan was quite loud and the lighting a little dim. The bathroom floor could have been cleaner.
Poor 1.0
Pros: Room was was spacious. But the rooms smelled like smoke.
Cons: We were given a room. When the staff gave us our keys, we walked to our room. When we opened the door there was already another tenant showering and using the existing room. We had to wait another 30 minutes before getting a new room. The staff was very rude afterwards, stating that it was “weird” that someone was there. They were reluctant to double check if anyone was there. Checking out, the staff didn’t say a word after all that either. Very unprofessional.
Mediocre 3.0
Pros: The actual room we had was comfortable bed and pillows
Cons: The hallways were filthy and smelled. Our room was not made up. We thought there was a dead body in there at first. We got a better room right away but the experience was not good. We had stayed at a Quality Inn in Grand Blanc, MI and were very pleased.
Okay 5.0
Pros: Location to our plans in town
Cons: Rooms smelled moldy My husband and daughter have allergies and this made it very difficult for them to sleep comfortably.
Good 6.0
Pros: Good location
Cons: Bathroom had very little light. The one light that was there was part of the very loud exhaust fan. No way to call the front desk. The phone in the room did not have that feature.
Poor 1.0
Pros: Close to where we needed to be.
Cons: Booked a king bedroom. When I checked in they didn¿t have any king bedrooms so we had to stay in a queen room. When I asked staff why they had no answers for me.
Good 6.0
Pros: Staff was helpful.
Cons: The room smelled badly.
Excellent 10.0
Pros: The breakfast and staff was extremely understanding. I made a mistake on my end with an extra night but booked another hotel. Owner was extremely kind in helping me figure things out! Thank you!
Cons: N/a
Mediocre 3.0
Cons: The stains
Poor 1.0
Pros: Checking out
Cons: Disgusting smell as soon as you walk in the doors, dirty bathrooms, disgusting carpets - this place is a nightmare.
Mediocre 3.0
Pros: The location was great, and the staff was wonderful.
Cons: Clean for the most part. Key card to my room, I had to attempt several times before it would unlock. I had to wiggle the door to get the deadbolt to latch. Using the hairdryer, it shut off immediately and something smelled as if it was burning.
Good 6.0
Pros: Comfortable beds and pillows..good air conditioning. Room was quiet. Pet friendly. Nice staff.
Cons: Outside of hotel needs updating. Doors propped open.
Excellent 10.0
Pros: Great customer service: fast and efficient
Cons: parking is a bit tight if hotel is at capacity
Excellent 10.0
Pros: Love the Pool! Hotel is Quiet! The Staff is Excellent!
Cons: Nothing
Excellent 10.0
Pros: Comfortable Beds..Very Quiet and a Nice Pool!
Cons: Nothing!
Excellent 10.0
Pros: Central location, and priced right for my needs.
Cons: Small screen television.
Excellent 10.0
Love the price! The location is great too...across the street is a grocery store, and restaurants. It's located near just about everything, and easy access to interstate. We plan on staying here all the time when we cone to town to visit family! Staff was friendly and accommodating. We liked the hot breakfast--biscuits and gravy!
Mediocre 3.0
Pros: I should have known something was up with this hotel. The parking lot was empty. The clerk could not find my rooms. The hallway smelled of cigarette and marijuana. The rooms were dirty. My cat found a toy that I DID not take. Terrible
Cons: It was dirty. the hallways smelled of smoke and marijuana. It is not a HOTEL its a motel.
Mediocre 3.0
Pros: The night staff was pleasant and friendly. The apparent manager who was in there in the morning was NOT.
Cons: The mechanical condition of the room was poor. Broken fitting in tub and sink. Just things that maintenance just did very poorly or not at all.
Mediocre 3.0
Pros: Leaving their doors.
Cons: Buffet breakfast offered was a joke. Stayed an additional night and when departing paid for additional charge. Found when gone home the bill had been charged to another customer and incorrectly. Still waiting for credit card billing for final end.
Poor 1.0
Pros: Not a thing
Cons: As soon as we walked into the second floor, it was blazing hot. We walked into our room and the musty, dirty smell hit me first. Then it was probably 80° in there. The air wasn’t on. The room was dingy. We left immediately and went somewhe
Excellent 9.0
Pros: good location, good staff
Cons: Wish they had taller toilets
Okay 4.0
Pros: Even listed as not smoking section, the smell of cigarette was overwhelming.
Cons: The smell of cigarette all over was not pleasant.
Good 7.0
Pros: Location and cost.
Cons: The bathroom did not look clean. The toilets were extremely small. There was a spider in the bed.
Excellent 9.0
Pros: The staff was great. I asked for a roll away bed and she brought one right down!
Cons: The pool and pool area was very small :(
Poor 1.0
Pros: Nothing. Very unclean environment.
Cons: Not clean.
Excellent 8.0
Cons: No water pressure in sink
Quality Inn & Suites Bloomington - Bloomington
Rated no. 15
7.2
Good 7.2
Based on 201 reviews
Details
Reviews

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