Overview

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Hotel Chicamocha by Sercotel

Calle 34, 31-24, Bucaramanga, Colombia
+57 7634 3000

£61+

Overall guest ratings

8.7/10 Excellent
Based on 292 reviews

Review highlights

  • 10.0
  • 9.5
  • 7.6
  • 3.7

Good to know

  • Spacious rooms
  • Clean rooms
  • Friendly service

Nearby

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    About

    Hotel Chicamocha by Sercotel is a great choice for a stay in Bucaramanga. Guests can indulge in massages, and Piscina, one of 3 restaurants, serves international cuisine. There's an outdoor pool and a bar/lounge, and rooms at this upscale hotel get the details right with bathrobes and slippers.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Child pool
    • Indoor pool
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 280 reviews
    • 10.0 "Perfectly clean."
      10.0 "100% said rooms were clean."
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 6.7 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
    • 5.6 "Location is acceptable."
    • 3.7 "Value below average."
    • 2.3 "Horrible vibe."
    • 0.0 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 170 reviews
    • 9.5 "World class service."
    • 7.8 "Tasty food."
    • 7.4 "Good breakfast."
    • 6.8 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
    • 5.4 "Location is acceptable."
    • 4.2 "Not very comfortable."
      1.1 "89% thought it was too noisy."
    • 2.0 "Horrible vibe."
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    Overall rating

    9.0 Excellent
    Based on 70 reviews
    • 9.5 "World class service."
    • 8.3 "Food is delicious."
    • 6.8 "Rooms are ok."
    • 5.4 "Location is acceptable."
    • 4.4 "Not very comfortable."

    Overall rating

    8.6 Excellent
    Based on 39 reviews
    • 9.2 "World class service."
    • 7.1 "Good breakfast."
    • 6.5 "Rooms are ok."
    Good to know
    "Spacious rooms"
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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