Overview

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The New 401 Inn

2950 Boundary Rd, Burnaby, BC V5M 3Z9, Canada
+1 604 438 3451

£57+

Overall guest ratings

5.5/10 OK
Based on 338 reviews

Review highlights

  • 8.6
  • 8.3
  • 3.2
  • 3.0

Nearby

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    About

    When you stay at The New 401 Inn, you'll be within a 15-minute drive of Pacific Coliseum and Metropolis at Metrotown. Guests can enjoy the fitness center, and hiking/biking trails, kayaking, and mountain biking are nearby. Nice touches like Select Comfort beds with premium linens are offered up in all rooms, along with balconies and DVD players.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Air-conditioned
    • Free parking
    • Concierge service
    • Laundry facilities
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    5.5 OK
    Based on 338 reviews
    • 8.6 "Location is great."
      10.0 "Easily accessible by car, said 100%."
      9.3 "Near to public transport, according to 93%."
      10.0 "100% liked the proximity to shopping."
      8.0 "80% enjoyed the restaurants & bars nearby."
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 6.9 "Average value."
    • 5.3 "Internet is average."
    • 5.0 "Breakfast is mediocre."
    • 3.2 "Awful rooms."
      2.7 "73% said rooms were dirty."
      1.2 "88% thought they were poorly maintained."
      2.7 "73% didn't like the uncomfortable beds."
      2.5 "75% complained about the bathroom."
      1.4 "For 86%, the rooms looked old."
      1.7 "83% found problems with the furniture."
      3.0 "70% thought the tv was sub-standard."
      2.7 "73% said the bathroom was dirty."
      2.5 "75% had problems with the shower."
      3.2 "68% didn't like the balcony."
      0.0 "Air conditioning was criticized by 100%."
    • 3.0 "Quite uncomfortable."
      2.7 "73% didn't like the uncomfortable beds."
      2.8 "72% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
    • 2.8 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      3.3 "67% thought it was rather dirty."
      2.7 "73% said the bathroom was dirty."
    • 1.9 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
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    Overall rating

    5.8 OK
    Based on 152 reviews
    • 8.7 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 8.3 "Location is great."
    • 6.7 "Average value."
    • 3.2 "Awful rooms."
      2.8 "72% said rooms were dirty."
      2.6 "74% didn't like the uncomfortable beds."
      1.3 "87% thought they were poorly maintained."
      2.8 "72% complained about the bathroom."
      1.2 "For 88%, the rooms looked old."
    • 3.0 "Quite uncomfortable."
      2.6 "74% didn't like the uncomfortable beds."
    • 2.9 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
    • 1.9 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Overall rating

    4.9 OK
    Based on 91 reviews
    • 8.8 "Location is great."
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 4.4 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.5 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      3.0 "70% said rooms were dirty."
      1.4 "86% thought they were poorly maintained."
      3.1 "69% didn't like the uncomfortable beds."
    • 3.2 "Quite uncomfortable."
      3.1 "69% didn't like the uncomfortable beds."
    • 3.0 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
    • 2.2 "Horrible vibe."
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    Overall rating

    5.6 OK
    Based on 40 reviews
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 3.3 "Rooms are not good."
    • 2.9 "Generally quite dirty."
      3.4 "66% thought it was rather dirty."

    Overall rating

    6.2 Good
    Based on 54 reviews
    • 8.5 "Location is great."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 6.9 "Average value."
    • 3.0 "Quite uncomfortable."
    • 2.8 "Awful rooms."
      2.5 "75% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
    • 2.7 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
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