Overview

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The New 401 Inn

2950 Boundary Rd, Burnaby, BC V5M 3Z9, Canada
+1 604 438 3451

£53+

Overall guest ratings

5.3/10 OK
Based on 399 reviews

Review highlights

  • 8.6
  • 3.6
  • 3.0
  • 3.0

Nearby

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    About

    With a stay at The New 401 Inn, you'll be centrally located in Burnaby, convenient to Burnaby Hospital and Pacific Coliseum. This hotel is within close proximity of British Columbia Institute of Technology and John Hendry Park.

    Rooms

    Make yourself at home in one of the 32 individually furnished guestrooms, featuring refrigerators and microwaves. Your room comes with a Select Comfort bed. Rooms have private balconies. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

    Amenities

    Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless Internet access, concierge services, and a picnic area.

    Business, Other Amenities

    Featured amenities include limo/town car service, complimentary newspapers in the lobby, and multilingual staff. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Air-conditioned
    • Free parking
    • Concierge service
    • Laundry facilities
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    5.3 OK
    Based on 399 reviews
    • 8.6 "Location is great."
      7.2 "Great parking, according to 72%."
      10.0 "Easily accessible by car, said 100%."
      9.2 "Near to public transport, according to 92%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
      8.3 "83% enjoyed the restaurants & bars nearby."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 3.6 "Not very clean."
      3.4 "66% said rooms were dirty."
      3.9 "61% said the bathroom was dirty."
      4.4 "56% thought it was rather dirty."
    • 3.0 "Quite uncomfortable."
      3.6 "64% didn't like the uncomfortable beds."
      1.4 "86% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
    • 3.0 "Awful rooms."
      3.4 "66% said rooms were dirty."
      3.2 "68% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      3.6 "64% didn't like the uncomfortable beds."
      2.8 "For 72%, the rooms looked old."
      3.2 "68% had problems with the shower."
      2.6 "74% found problems with the furniture."
      3.9 "61% said the bathroom was dirty."
      3.1 "69% didn't like the balcony."
      0.0 "Air conditioning was criticized by 100%."
      0.0 "100% thought the tv was sub-standard."
      1.3 "87% were disappointed with the minibar."
      0.0 "100% were unsatisfied with the kitchenette."
    • 2.8 "Awful breakfast."
    • 2.7 "Horrible vibe."
      2.2 "78% criticized the unstylish hotel."
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    Overall rating

    6.0 OK
    Based on 191 reviews
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.2 "Location is great."
    • 7.1 "High value."
    • 3.6 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 3.4 "Not very comfortable."
      3.3 "67% didn't like the uncomfortable beds."
    • 3.2 "Awful rooms."
      3.4 "66% said rooms were dirty."
      1.4 "86% thought they were poorly maintained."
      3.3 "67% didn't like the uncomfortable beds."
      3.3 "67% complained about the bathroom."
      2.4 "For 76%, the rooms looked old."
    • 2.6 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
    View all review categories

    Overall rating

    4.9 OK
    Based on 111 reviews
    • 8.8 "Location is great."
    • 7.7 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 3.8 "Not very clean."
      3.7 "63% said rooms were dirty."
    • 3.3 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      3.1 "69% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      3.8 "62% didn't like the uncomfortable beds."
    • 3.2 "Quite uncomfortable."
      3.8 "62% didn't like the uncomfortable beds."

    Overall rating

    5.1 OK
    Based on 31 reviews
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 2.7 "Awful rooms."

    Overall rating

    6.1 Good
    Based on 63 reviews
    • 8.7 "Location is great."
    • 8.1 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.3 "High value."
    • 3.3 "Not very clean."
      3.1 "69% said rooms were dirty."
    • 2.6 "Awful rooms."
      3.1 "69% said rooms were dirty."
      3.0 "70% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
    data provided by TrustYou

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