Overview

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Hotel Universal

Lungomare Deledda, 118, 48015 Cervia, Emilia-Romagna, Italy
+39 054 471 418

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+39 054 471 418

Overall guest ratings

8.4/10 Excellent
Based on 292 reviews

Review highlights

  • 10.0
  • 9.3
  • 5.2
  • 3.8

Good to know

  • Friendly service
  • Beach nearby

Nearby

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    About

    Hotel Universal is a great choice for your beach stay in Cervia, putting you near activities like windsurfing, water skiing, and kayaking. The outdoor pool and indoor pool provide fun for everyone, and guests can also take advantage of a fitness center and a spa tub. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A marina and a kid's club are other highlights, and rooms at this upscale hotel offer furnished balconies and minibars.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Playground
    • Storage available
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • Childrens programmes
    • Cribs available
    • Laundry facilities
    • Cable or satellite TV
    • Safe
    • Babysitting/child care services (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 292 reviews
    • 10.0 "Wonderful beach."
    • 9.3 "Excellent pool."
    • 9.3 "Excellent breakfast."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      9.3 "93% said the reception staff was great."
      8.3 "Housekeeping was great, according to 83%."
    • 8.4 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
    • 5.2 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 3.8 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
    • 3.8 "Rooms are not good."
      1.5 "85% said rooms were small."
      1.4 "86% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      1.1 "89% criticized the small bathroom."
      0.0 "100% had problems with the shower."
      0.0 "For 100%, the rooms looked old."
      0.0 "100% thought they were poorly maintained."
    • 2.4 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      3.9 "61% didn't like the uncomfortable beds."
      1.1 "89% criticized the small bathroom."
      2.5 "75% thought it was too noisy."
    • 1.7 "Disappointing internet connection."
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    Overall rating

    8.3 Excellent
    Based on 137 reviews
    • 9.5 "Excellent pool."
    • 9.4 "Excellent breakfast."
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
    • 8.2 "Location is great."
    • 5.0 "Average amenities."
    • 3.8 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 3.6 "Rooms are not good."
      1.1 "89% complained about the bathroom."
      1.2 "88% said rooms were small."
      0.8 "92% criticized the small bathroom."
    • 2.2 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      0.8 "92% criticized the small bathroom."
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    Overall rating

    8.8 Excellent
    Based on 134 reviews
    • 10.0 "Wonderful beach."
    • 9.5 "Excellent pool."
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
    • 9.2 "Excellent breakfast."
    • 8.5 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
    • 5.2 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 4.1 "Rooms are not good."
      2.0 "80% said rooms were small."
    • 3.9 "Vibe wasn't good."
    • 2.6 "Quite uncomfortable."
      2.0 "80% said rooms were small."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 20 reviews
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 3.8 "Rooms are not good."
    Good to know
    "Friendly service"
    "Beach nearby"
    data provided by TrustYou

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