Overview

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Russ Hill Hotel

Charlwood, Horley, RH6 0EL, United Kingdom
+44 129 386 2171

£36+

Overall guest ratings

5.8/10 OK
Based on 1,984 reviews

Review highlights

  • 7.9
  • 7.8
  • 4.2
  • 3.1

Nearby

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    About

    Situated near the airport, this hotel is 1.7 mi (2.8 km) from Gatwick Aviation Museum and within 6 mi (10 km) of Archway Theatre and Ifield Golf Club. Crawley Town Hall and St. John the Baptist Church are also within 6 mi (10 km).

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    Expedia

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Non-smoking rooms available
    • Laundry service
    • Room service
    • Coffee shop
    • Pets not allowed
    • Free parking
    • Long-term parking (surcharge)
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    5.8 OK
    Based on 1,984 reviews
    • 7.9 "Good location."
      7.9 "Great parking, according to 79%."
      9.1 "Good access to the airport, said 91%."
      8.6 "86% thought parking was inexpensive."
    • 7.8 "High value."
      8.5 "85% thought it was a great value."
      8.8 "88% thought beverage prices were a great value."
    • 5.7 "Breakfast is mediocre."
    • 5.6 "Food is average."
    • 5.5 "Service is ok."
      6.1 "Only 61% found the staff to be friendly enough."
      5.1 "51% said the reception staff was ok."
      6.3 "Bar service was average, according to 63%."
    • 4.2 "Not very clean."
      4.3 "57% said rooms were dirty."
      2.3 "77% thought it was rather dirty."
      4.0 "60% said the bathroom was dirty."
    • 3.1 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      1.3 "87% thought the facilities needed updating."
      1.8 "82% didn't like the architecture."
      0.0 "100% complained about the elevator."
    • 3.1 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
      3.9 "61% didn't like the unstylish hotel."
    • 2.9 "Quite uncomfortable."
      3.5 "65% didn't like the uncomfortable beds."
      2.4 "76% said rooms were small."
      3.3 "67% thought it was too noisy."
      0.8 "Air conditioning was criticized by 92%."
      0.0 "100% criticized the small bathroom."
    • 2.7 "Awful rooms."
      4.3 "57% said rooms were dirty."
      3.5 "65% didn't like the uncomfortable beds."
      0.6 "94% thought they were poorly maintained."
      2.9 "71% complained about the bathroom."
      2.4 "76% said rooms were small."
      1.6 "For 84%, the rooms looked old."
      3.2 "68% had problems with the shower."
      0.8 "92% thought the tv was sub-standard."
      0.8 "Air conditioning was criticized by 92%."
      1.2 "88% found problems with the furniture."
      4.0 "60% said the bathroom was dirty."
      0.0 "100% criticized the small bathroom."
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    Overall rating

    6.0 OK
    Based on 1,130 reviews
    • 8.2 "Location is great."
      8.0 "Great parking, according to 80%."
      8.9 "Good access to the airport, said 89%."
      8.6 "86% thought parking was inexpensive."
    • 5.8 "Breakfast is mediocre."
    • 5.4 "Service is ok."
      5.8 "Only 58% found the staff to be friendly enough."
      5.5 "55% said the reception staff was ok."
    • 5.2 "Food is average."
    • 4.1 "Not very clean."
      4.3 "57% said rooms were dirty."
      2.3 "77% thought it was rather dirty."
      4.0 "60% said the bathroom was dirty."
    • 3.2 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      1.7 "83% didn't like the architecture."
      3.8 "62% were unhappy with the handicap accessible facilities."
      1.1 "89% thought the facilities needed updating."
      0.0 "100% complained about the elevator."
    • 2.8 "Quite uncomfortable."
      3.5 "65% didn't like the uncomfortable beds."
      2.2 "78% said rooms were small."
      0.5 "Air conditioning was criticized by 95%."
      3.5 "65% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
    • 2.8 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      3.8 "62% didn't like the unstylish hotel."
    • 2.4 "Awful rooms."
      3.5 "65% didn't like the uncomfortable beds."
      4.3 "57% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      2.5 "75% complained about the bathroom."
      2.2 "78% said rooms were small."
      1.6 "For 84%, the rooms looked old."
      0.5 "Air conditioning was criticized by 95%."
      1.4 "86% found problems with the furniture."
      4.0 "60% said the bathroom was dirty."
      0.9 "91% thought the tv was sub-standard."
      2.7 "73% had problems with the shower."
      0.0 "100% criticized the small bathroom."
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    Overall rating

    5.7 OK
    Based on 357 reviews
    • 8.0 "Location is great."
      7.7 "Great parking, according to 77%."
      9.3 "Good access to the airport, said 93%."
      8.5 "85% thought parking was inexpensive."
    • 7.9 "High value."
    • 5.9 "Breakfast is mediocre."
    • 5.3 "Food is average."
    • 5.1 "Service is ok."
      5.9 "Only 59% found the staff to be friendly enough."
    • 4.2 "Not very clean."
      4.2 "58% said rooms were dirty."
      2.5 "75% thought it was rather dirty."
      4.2 "58% said the bathroom was dirty."
    • 3.1 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
    • 3.0 "Awful rooms."
      3.4 "66% didn't like the uncomfortable beds."
      4.2 "58% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      3.3 "67% complained about the bathroom."
      2.9 "71% said rooms were small."
      1.5 "For 85%, the rooms looked old."
      1.2 "88% found problems with the furniture."
      3.5 "65% had problems with the shower."
      0.7 "Air conditioning was criticized by 93%."
      4.2 "58% said the bathroom was dirty."
    • 2.9 "Quite uncomfortable."
      3.4 "66% didn't like the uncomfortable beds."
      2.9 "71% said rooms were small."
      3.2 "68% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
    • 2.8 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
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    Overall rating

    4.6 OK
    Based on 79 reviews
    • 8.2 "Location is great."
    • 7.5 "High value."
    • 5.8 "Bar is ok."
    • 5.7 "Food is average."
    • 5.2 "Service is ok."
      6.2 "Only 62% found the staff to be friendly enough."
    • 4.6 "Not very clean."
      4.7 "53% said rooms were dirty."
    • 3.2 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
    • 3.1 "Horrible vibe."
    • 2.5 "Awful rooms."
      0.6 "94% thought they were poorly maintained."
      4.7 "53% said rooms were dirty."
      2.1 "79% said rooms were small."
      2.8 "72% complained about the bathroom."
      1.0 "90% thought the tv was sub-standard."
    • 2.5 "Quite uncomfortable."
      2.1 "79% said rooms were small."
    View all review categories

    Overall rating

    6.2 Good
    Based on 416 reviews
    • 7.9 "High value."
      8.1 "81% thought it was a great value."
    • 7.5 "Good location."
      7.8 "Great parking, according to 78%."
      9.2 "Good access to the airport, said 92%."
    • 5.8 "Food is average."
      6.3 "Only 63% were satisfied with the menu."
      5.2 "The price was ok for 52%."
    • 5.6 "Service is ok."
      6.0 "Only 60% found the staff to be friendly enough."
      5.1 "51% said the reception staff was ok."
    • 5.2 "Breakfast is mediocre."
    • 4.3 "Not very clean."
      4.4 "56% said rooms were dirty."
      4.0 "60% said the bathroom was dirty."
      2.0 "80% thought it was rather dirty."
    • 3.0 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
    • 3.0 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      1.1 "89% thought the facilities needed updating."
    • 2.7 "Quite uncomfortable."
      3.6 "64% didn't like the uncomfortable beds."
      2.3 "77% said rooms were small."
      2.9 "71% thought it was too noisy."
    • 2.7 "Awful rooms."
      2.8 "72% complained about the bathroom."
      4.4 "56% said rooms were dirty."
      3.6 "64% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
      2.3 "77% said rooms were small."
      1.6 "For 84%, the rooms looked old."
      2.9 "71% had problems with the shower."
      0.7 "93% thought the tv was sub-standard."
      4.0 "60% said the bathroom was dirty."
      1.0 "90% found problems with the furniture."
    View all review categories
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