Pros: I was dropped off at my final destination after returning my rental.
4 Jan 2016
Delay and misinformation
Cons: They ran out of cars on the day I was scheduled to pick it up. So I had to wait for hours at home for them to call and let me know that they had received new cars.
Since I picked it up late, I was told I could return it anytime before 5 pm, but they closed at 4pm on the day I planned to return it. Fortunately, the manager stopped by to do some work so I was able to return it and not get charged an extra day.
15 Aug 2016
Pros: The car the value for my money the drop off
Cons: The place was supposed to open at 8 am and the manager showed up at 8:05
When he finally arrived he was rude, he gave me a dirty car that had just been returned because he didn't have anybody to clean it
I recommend you find someone else to manage that franchise
Hard to stay with Enterprise as rates change daily
Cons: I utilize a rental car for short ,one-way trips. I understand I'm not your target customer, but consistent,reasonable rates are very hard to find at Enterprise and I need to look elsewhere for pricing-every time!
Cons: When asked why my car was dirty, they responded with "would you like us to run it through the wash". I didn't have the time to wait for them to clean a car that was supposed to be cleaned from the get go.