Cons: I thought I rented the car at SJD, but the office turned out to be 25 miles away in Cabo San Lucas. There were no cars available at SJD and when I called the Cabo office, he said he had no car for me. It ended up taking me over six hours to get to La Paz via cab and bus. I would never rent from Budget again.
18 Nov 2016
This should not be a rental spot
Pros: pick up location was closer than driving all the way to the airport.
Cons: There was only one budget rep and no one could find him when we arrived at our reservation time. Apparently he was at lunch and we had to wait 30 mins for him to help us. He then couldn't figure out our rental information and proceeded to tell us that we needed to pay $200 extra for insurance - this info was not included on the original rental info through Kayak but apparently mandatory in Mexico.
11 Jan 2017
I hate bait and switch car rental places
Cons: If you tell me a quote, I call specifically to confirm that quote, offer to pay over the phone saying I don't want to pay anything more than this quote when I get to the office, they refuse but reassure me that the price won't change when I get there and then when I get to the office they tell me no way they can accommodate the price quoted and I need to pay mandatory insurance which will cost me $400 more than my original quote, and of course I don't have phone service to find competitors and end up just eating the cost.
Cons: Despite reservation and calling Hertz to confirm availability the night before, she we arrived we were told no cats were available and never actually were in the first place. Wasted a day of our vacation.