Kayak allowed a reservation when there were no car
Cons: I went to pick up my car and there were no available cars.
3 May 2016
Exactly as advertised
Pros: Great service.
Friendly staff. Competent and quick.
Cons: I would have purchased the insurance but it seemed unreasonably expensive. It was twice what I was paying for the car rental.
6 Dec 2016
Pros: Easy pickup and ropoff
Cons: No surprises
19 Jan 2017
Pros: Without even having to mention it, somehow when my reservation was processed Hertz already included my AAA membership discount. They also upgraded us from a compact car to a nice pick up truck, but since a pick up wasn't what we had requested Hertz also waived our gas fees. Service was excellent from start to finish and probably the best car rental experience we have encountered.
Cons: I honestly can't think of any complaints from this experience!