Cons: The rental did not say what rental car company. I assumed Ace was the company - but it was Goldcar. Not shown anywhere on the reservation.
9 Oct 2016
Mostly good/ 2 issues not good
Pros: The car was nice and a good price.
The staff at "Goldcar" were professional.
Cons: I wasn't told that I needed to pick up my Ace car at Goldcar. Had to make an international call in Mallorca airport to help line to find out. Bought Allianz ins. on kayak and it wasn't recognized at Goldcar. Had to buy another much higher priced insurance at the counter. Then had to make 2 more international calls to find out what insurance I did purchase so I could cancel it. Not what you want to do when you are overseas.
Cons: I made a reservation for $100. At the counter I was informed of additional hidden costs that brought it up to more than $300. The rental company was about 5km from the airport making it very difficult to escape this trap. A REAL SCAM
Cons: Sept 8, 2016 - reserved car at €30.83 eur ($34.71us) per day for a 6 day rental which should have totaled €215.76 eur ($242.95us)
Sept 10, 2016 - picked up car and photographed existing scratches and other marks
Sept 17, 2016 - returned car at 10:52am and confirmed the same condition as picked up with a full tank of gas
Sept 26, 2016 - reviewed credit card charges to find I was charged €292.19 eur ($328.96us) instead of €215.76 eur ($242.95us)