Pros: nothing. I will never do business with Budget/Avis again
Cons: be sure to check weekly rates. It would have been $100 cheaper to rent for the week instead of for 5 days like we did. That's madness, by the way.
They didnt have the minivan we booked. The hotline suggested we drive to another location to get one and we did. They didnt have one either and then we were 4 hours behind schedule at the end of all of it.
After our trip, the car was dusty from camping inside (no sand or mud, just dust and maybe some grass) and they wanted to charge us $25.
I highly recommend renting for one day less than you need and simply dropping it off the next day for a $10 late fee. TEN DOLLARS!! Why does it cost $150/d to rent but only $10 a day if you are "late"???