Search
Deals
Tips
FAQs
Agencies
Locations

Car hire at Los Angeles Airport

Driver's age: 26-65
Thu 25/7
Thu 1/8

Search hundreds of travel sites at once for car hire deals at Los Angeles Airport (LAX)

Here is why travellers choose KAYAK

Save up to 45%Compare multiple travel sites with one search.

Free to useThere are no hidden charges or fees.

Filter your dealsFilter by car type, free cancellation, brand and more. Instantly customise your results.

Choose your pick-upChoose from: In-terminal pick-ups, shuttle service, and more

Cheap car hire at Los Angeles Airport

Chevrolet Spark car
Chevrolet Spark
or similar SMALL
2
2
4-5
M
£21/day
Hyundai Accent car
Hyundai Accent
or similar SMALL
4
2
4-5
M
£20/day
Toyota Corolla car
Toyota Corolla
or similar MEDIUM
5
3
2/4
M
£20/day
Nissan Altima car
Nissan Altima
or similar LARGE
5
2
4-5
M
£23/day
Chrysler Pacifica car
Chrysler Pacifica
or similar VAN
5
5
4-5
M
£37/day
Nissan Pathfinder car
Nissan Pathfinder
or similar SUV
5
2
4-5
M
£34/day
Dodge Charger car
Dodge Charger
or similar LARGE
5
5
4-5
M
£27/day
Chrysler 300 car
Chrysler 300
or similar LUXURY
5
5
4-5
M
£29/day
Class Convertible car
Class Convertible
or similar CONVERTIBLE
5
3
2/4
M
£32/day
Nissan Kicks car
Nissan Kicks
or similar SUV
4
2
4-5
M
£20/day
Class Special Car car
Class Special Car
or similar Category
5
5
2/4
M
£23/day
Kia Sportage car
Kia Sportage
or similar SUV
5
3
4-5
M
£24/day
Hyundai Santa Fe car
Hyundai Santa Fe
or similar SUV
5
3
4-5
M
£24/day
Best prices found by KAYAK users in the past 48 hours.

Top tips for hiring a car at Los Angeles Airport

  • Los Angeles Airport car hire is a convenient option to consider due to the vast urban sprawl that surrounds the region, often best explored by car. This way, you can easily navigate your way around famous tourist sites such as Hollywood, the theme parks, and the Venice Beach Promenade and Santa Monica Boulevard. You can also cover more ground by car and venture further afield along the extensive coastline or travel inland to explore the hiking opportunities, the famous Death Valley National Park, or the orange groves of Orange County.
  • Hiring a car at Los Angeles Airport will connect you directly to the major interstates and freeways that surround the airport. Located around 16 miles from central Los Angeles in the south-western district of Westchester, you can access Interstate 405 as you exit the airport. Alternatively, you can use State Route 1 or the Interstate 105.
  • Most car hire companies at Los Angeles Airport are open 24h per day, enabling you easy access to their facilities, regardless of your arrival time. You can find an Interactive Visitor’s Information Centre in the lower level of the Arrivals Halls, near to the Baggage Reclaim islands, where you can access local information, navigation routes, and courtesy phones for your convenience. There is also a unique therapy dogs programme to help you de-stress and prepare for your onward journey.
  • On your return to Los Angeles Airport car hire parking lots, follow the signs for "Rental Car Returns". If you are travelling in via the 405 Interstate, take the Century Boulevard exit off the freeway. Remember to check with your rental company if there are any special requirements for dropping off your vehicle. Many companies offer an after-hours service, which will allow you to drop off completed contracts and car keys in designated drop-boxes, which are located in the Returns area. You can then proceed to your shuttle to your required terminal. Bear in mind, the busiest times at Los Angeles Airport are generally between 11:00-15:00 and 18:00-23:00, so make sure to give yourself ample time to arrange your return and if at all possible, try to take advantage of the mid-afternoon lull before the evening rush.
  • 25% of our users found a car hire at Los Angeles Airport for £35 or less
  • Book your car hire at Los Angeles Airport at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car at Los Angeles Airport

  • Where are the car hire companies located at Los Angeles Airport (LAX)?

    All the car hire offices at Los Angeles Airport are situated away from the airport grounds and terminals in parking lot C. The major car rental companies have authorisation to pick-up and drop-off their customers via courtesy shuttles to and from the airport terminals. There is a meeting point in the lower arrivals level near to the Baggage Claim area, which is well-signposted under a purple banner labelled "Rental Car Shuttles". Alternatively, customers should wait at the Pink Lax Shuttle sign in the same area.

  • What documentation is required for car hire at Los Angeles Airport?

    Car hire at Los Angeles Airport will require a major debit or credit card to complete your transaction. It is also a necessary requirement to be in possession of a valid driving license with photographic identity. It is advisable for foreign nationals travelling to the United States to check with their local licensing authority before departure to ensure compatibility with US driving law. It may be necessary to acquire an International Driving Permit if your license is in any language other than English for translation purposes and you may also need to provide your passport details as an extra form of identification.

  • What facilities are available for car hire at Los Angeles Airport?

    From Los Angeles Airport terminals, you can access the car hire desks initially to make your reservation if you have not already done so. They will then arrange your courtesy shuttle to the parking lots to pick up your vehicle. There are also free telephone lines throughout all nine terminal buildings, which will connect you directly to the car hire companies to make all your arrangements. Many companies also offer online check-in, which will speed up your journey and you may also have the option to upgrade or change your vehicle this way.

  • How much does it cost to hire a car at Los Angeles Airport?

    On average a car hire at Los Angeles Airport costs £41 per day.

  • What is the cheapest car hire company at Los Angeles Airport?

    In the past 72 hours, the cheapest car hires were found at NU Car (£21/day), Ace (£23/day) and Dollar (£23/day).

  • What is the best car hire company at Los Angeles Airport?

    Based on ratings and reviews from real users on KAYAK, the best car hire companies at Los Angeles Airport are Enterprise Rent-A-Car (8.9, 143 reviews), Alamo (8.7, 248 reviews), and Sixt (7.6, 225 reviews).

  • Which car hire companies will pick you up at Los Angeles Airport?

    Car hire companies that offer shuttle or pick-up services from Los Angeles Airport to off-airport locations include Dollar, Thrifty, Budget, Avis, Alamo, Hertz, Europcar, Sixt, Enterprise Rent-A-Car, and National.

Los Angeles Airport car hire reviews and directory

Enterprise Rent-A-Car

8.9

Very Good

139 reviews

Cleanliness

8.9

Comfort

9.0

Pick-up/Drop-off

8.8

Value for money

8.6

One location in Los Angeles Airport

Show locations
from£47/day

Locations in Los Angeles Airport

9020 Aviation Blvd

+1 310 649 5400

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Filters

Reviews

10.0 Wonderful

Mar 2024

KAYAK
Everything went well. My only complaint is the deposit amount that has to one credit card. They are always changing amount, it was 300$ now it's $400. It's difficult to budget since you're never the amount ahead of time. No where on website either. All in all good value. Our check out person(LAX) Hunter was very nice. And our Return person (SBP) was efficient and very nice. Didn't get name. thanks

10.0 Wonderful

Mar 2024

KAYAK
Excellent all around. Nothing to note for improvement. Staff was helpful, pleasant and accommodating. Devin at LAS, Chris and Matt at Pahrump, NV, and the crew at LAX made it easy an fluid.

10.0 Wonderful

Mar 2024

KAYAK
I appreciated the smooth and easy pick up and drop off and Jays help.

10.0 Wonderful

Feb 2024

KAYAK
Check - in experience was easy

10.0 Wonderful

Dec 2023

KAYAK
Everything was fine. Car was decent and a good rate too. Enterprise seems to be trying a little harder than they have in the past.

10.0 Wonderful

Oct 2023

KAYAK
Perfect!

1 out of 25

Alamo

8.7

Very Good

218 reviews
Best rated

Cleanliness

8.7

Comfort

8.9

Pick-up/Drop-off

8.8

Value for money

8.4

One location in Los Angeles Airport

Show locations
from£48/day

Locations in Los Angeles Airport

9020 Aviation Blvd

+1 888 826 6893

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Filters

Reviews

10.0 Wonderful

May 2024

KAYAK
Customer service was excellent. Pick-up was smooth and drop-off was super fast.

10.0 Wonderful

Mar 2024

KAYAK
Prompt, friendly, and helpful shuttle service. Friendly, knowledgeable, and helpful staff at lot for both pickup and drop off. Met us at the shuttle and showed us to our vehicle. Rental process to leave lot efficient and friendly. Highly efficient process at drop off. Staff were determined to provide great service in all aspects of our rental. This was an exceptional rental experience.

10.0 Wonderful

Mar 2024

KAYAK
Fast and easy

10.0 Wonderful

Mar 2024

KAYAK
The car was in great condition. The pick up was fast. The drop of was fast. The staff were really helpful. The price was a bargain

10.0 Wonderful

Feb 2024

KAYAK
Julia’s service at LAX was excellent. She was very professional and friendly!

10.0 Wonderful

Feb 2024

KAYAK
Wonderful. Picked up the car at the Los Angeles airport and then dropped it off at the Fresno airport. The service was tremendous.

1 out of 37

Sixt

Cleanliness

8.0

Comfort

8.0

Pick-up/Drop-off

7.5

Value for money

7.3

One location in Los Angeles Airport

Show locations
from£40/day

Locations in Los Angeles Airport

9000 Bellanca Ave

+1 888 749 8227

Monday06:00 - 23:5900:00 - 23:59
Tuesday00:00 - 23:5906:00 - 23:59
Wednesday06:00 - 23:5900:00 - 23:59
Thursday06:00 - 23:5900:00 - 23:59
Friday06:00 - 23:5900:00 - 23:59
Saturday06:00 - 23:5900:00 - 23:59
Sunday06:00 - 23:5900:00 - 23:59
View deals

Filters

Reviews

8.0 Very Good

Jun 2024

KAYAK
The customer service isn't exceptional, but it's adequate. This is a respectable car company, one of the few remaining in an industry often marked by dishonesty. The staff were nice and helpful. The car was nice and clean. But we did experience over 40mins of delay before the car became available.

10.0 Wonderful

May 2024

KAYAK
This was the most pleasant car rental experience from start to finish. Our check in agent was so friendly and accommodating, the car was clean and easy to check in and out, and when our flight was delayed 12 hours they were so kind in extending our rental. I will preferentially rent from Sixt in the future!

4.0 Mediocre

Jan 2024

KAYAK
Pick up took awhile.

10.0 Wonderful

Dec 2023

KAYAK
I personally liked how the rental collection and return process was so seamless. I knew the car would have been great but as a company SIXT exceed my expectations.

10.0 Wonderful

Sept 2023

KAYAK
Really great customer service!

10.0 Wonderful

Nov 2022

KAYAK
The entire experience - from pick-up to drop off was seamless. We were truly sad to leave the car, and feel like we’ve found a special secret with Sixt.

1 out of 43

Hertz

Cleanliness

7.7

Comfort

7.7

Pick-up/Drop-off

6.8

Value for money

6.8

One location in Los Angeles Airport

Show locations
from£40/day

Locations in Los Angeles Airport

9000 Airport Blvd

+1 310 568 5100

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Filters

Reviews

2.0 Poor

Jun 2024

KAYAK
They charged me for additional fuel at drop-off even though I refueled before dropping car off. So don’t leave without confirming with the agent the fuel level and to get a receipt. Additionally, customer service is awful; I could not even call in to complain and get assistance. They just said to fill out an online form and email my issue and they would reply in 3-5 business days. But then how can they investigate my issue? Horrible customer service when you cannot speak directly with anyone about your issue!

2.0 Poor

Nov 2023

KAYAK
They changed the price of the car and have double charged me.

4.0 Mediocre

Nov 2023

KAYAK
When I picked up the rental car (a Kia Niro EV), they asked me to return the car with 70-80% charge. That's exactly what I did (I returned it with ~190 miles of range, or 75% charge). Then they charged me $35 to charge the car up. I will be disputing the charge, but I should not have to waste my time doing this.

2.0 Poor

Oct 2023

KAYAK
Showed up to pick up the car with a 1 yr old at 2 am and was told they had no cars. They said we could wait 2-3 hours and see if any get returned but not guaranteed. Ridiculous!

8.0 Very Good

Nov 2022

KAYAK
Care for customers at the pick up desk

10.0 Wonderful

Nov 2022

KAYAK
Easy to pick up and drop off. Great car. Great staffing.

1 out of 44

Midway

Cleanliness

7.1

Comfort

6.8

Pick-up/Drop-off

5.7

Value for money

6.7

2 locations in Los Angeles Airport

Show locations
from£30/day

Locations in Los Angeles Airport

6151 W Century Blvd Suite 100

+1 310 649 5549

Opening times not available

View deals

9020 Aviation Blvd

+1 310 649 5549

Opening times not available

View deals

Filters

Reviews

10.0 Wonderful

Jul 2024

KAYAK
Everyone was very professional, friendly, and hard working. No high pressure sales or upgrade pitches. They got me in and out quickly during both the check in and check out processes. I very much appreciated their young, hard working crew. They seemed to enjoy doing their jobs, and had a great camaraderie that spilled over into their customer service. I'll definitely be using Midway again.

10.0 Wonderful

Jun 2024

KAYAK
I am really impressed with the service, their vehicles, and a really smooth process. They moved fast. The shuttle was ready and moved quickly to and from the airport terminal. I am close to being a road warrior and familiar with rental car companies. Most budget conscious car rental companies tend to be a mess and sneaky as hell. The person at the counter will naturally try to upsell you. That is their job because it creates profit for their business model. Don’t be upset about that. Learn the trade. Understand that if you have insurance coverage (legit and verifiable) you can decline their policies. If they offer an upgraded vehicle, decline it or be willing to pay for the nicer/bigger vehicle. I was treated with respect and transparency. I will return without hesitation. The only caveat is the location is off the airport campus and that requires transferring to a second shuttle. Not difficult, and not that much longer. Just call ahead for instructions and study them to avoid missteps. They will email you the day before you pickup and before returning your vehicle with clear instructions! I don’t see that much at all from other companies; much less from the large corporate franchises. Midway does a lot of things right. Give them a chance.

2.0 Poor

Jun 2024

KAYAK
I will never purchase a rental car through Kayak or with Midway again. Kayak offered a $50 rental (insurance included) through Midway for the day for a Nissan Versa. When I arrived at Midway I had to pay for additional insurance because the insurance purchased with Kayak for the rental didn’t cover Midway’s cars. Midway doesn’t charge for the first 150 miles but after that it’s $.50 per mile. I paid $200 for a one day rental. Nickel and dimed the entire process. I will never rent from either companies again. It was my worst car rental experience.

10.0 Wonderful

Jun 2024

KAYAK
Friendly service. They seem To be treating you more like a family then an atm maxhine. Good almost new car. Like it. Will book them again.

6.0 Okay

Apr 2024

KAYAK
I have never waited so long to pick up a car with a reservation already made. The location is either under staffed or they are just so slow. One customer representative specifically and aggressively trying to get costumers to pay more, to upgrade to expensive cars, pay for fast lane, add insurance. He is using fear tactics and it slows down the line highly.

2.0 Poor

Apr 2024

KAYAK
The pick up line was exceptionally long and people at the counter were very rude and condescending. Will never rent the car at this company ever no matter how great deal they may offer. Terrible!

1 out of 145

Fox

Cleanliness

6.3

Comfort

6.5

Pick-up/Drop-off

5.7

Value for money

6.0

One location in Los Angeles Airport

Show locations
from£28/day

Locations in Los Angeles Airport

5500 W Century Boulevard

+1 323 673 9084

Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59
View deals

Filters

Reviews

2.0 Poor

Jun 2024

KAYAK
Took hour and a half to get picked up. Everything else was great.

2.0 Poor

Apr 2024

KAYAK
Everything could have been better.

2.0 Poor

Mar 2024

KAYAK
This is stupid that you need a credit card to rent the car but they charged my debit card without a problem

2.0 Poor

Mar 2020

KAYAK

Pros:

Cancelled the trip, no opportunity for refund . . . zero, nada, zilch

Cons:

Any customer service

2.0 Poor

Feb 2020

KAYAK

Pros:

Nothing I like about FOX

Cons:

FOX caused me so many porblems of my driver license issue. It ended up they jacked up the price of 3 days rental to 600 USD and convint me to purchase the rental. Eventually I walked to the next door , THRIFTY, and Thrifty didn’t give me any problem. They also offer me a decent deal. I WILL NEVER DO BUSINESS WITH FOX AGAIN

5.6 Fair

Jan 2020

KAYAK

Pros:

San Diego dropoff was quick and convenient—the exact opposite of pick up at LAX which was horrible

Cons:

Desk agent and signing in on a tiny screen made for it to be easy to charge me for insurance I didn’t want or need. Car had only. been quick cleaned so windows needed help and there was stuff on the back seats

1 out of 30

Avis

Cleanliness

7.0

Comfort

7.1

Pick-up/Drop-off

6.1

Value for money

6.3

One location in Los Angeles Airport

Show locations
from£32/day

Locations in Los Angeles Airport

9217 Airport Boulevard

+1 310 342 9200

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Filters

Reviews

8.0 Very Good

Apr 2024

KAYAK
The car was dirty outside, had no washer fluid and the fuel tank was not completely full on pick up, however it was the vehicle ordered (whereas on 2 previous car rentals the chosen vehicle was not available - not through Avis).

8.0 Very Good

Mar 2024

KAYAK
I’m glad they were able to switch the driver name after we booked, I didn’t realize whoever makes the booking is automatically the driver but of course. The staff was patient and friendly. It would have been nice if they brought the car up from the parking spot. I am recovering from foot surgery and had specifically asked if they can bring up the car. No other “complaints” lol thanks team :)

8.0 Very Good

Mar 2024

KAYAK
I rented a car in the LA and and returned in Las Vegas. Everything went well. Only at LA airport it took a while for the shuttle appear to take us to the rental office, but the traffic was chaotic. Return the car to Las Vegas was very easy and quick.

2.0 Poor

Jan 2024

KAYAK
I was told when I arrived in LAX that they “lost my reservation” which made no sense because I was able to show them my confirmation email. They were not helpful with resolving the issue and had an attitude like it was my fault. I was given the tiniest car that barely fit my suitcases and halfway thru the trip the check engine light came on. Luckily the roadside agent was pleasant and helpful but we still had to make a detour to Oklahoma City airport to exchange cars, this customer service agent was more helpful but was unable to extend my rental due to the delay, he explained it was a computer issue that didn’t allow him to help, this needs to be resolved on a corporate level because I lost multiple hours detouring to get a new car and was still expected to return it on time. The drop off at South Bend airport is not explained in detail, I circled the lot looking for a drop box to return the key in 4 degree weather, had to exit my car and walk down a walkway with almost no signage until I found a sign that said the drop box was inside, you can’t see this sign from the lot and the Avis website does not describe where it is.

10.0 Wonderful

Jan 2024

KAYAK
Great

2.0 Poor

Dec 2023

KAYAK
All agents were assisting customers upon my arrival. I was first in waiting line. Wait time was still over 30 minutes for pick up. Staff did not seem competent or properly trained.

1 out of 29

Budget

Cleanliness

6.6

Comfort

6.7

Pick-up/Drop-off

5.6

Value for money

5.8

One location in Los Angeles Airport

Show locations
from£33/day

Locations in Los Angeles Airport

9775 Airport Boulevard

+1 310 642 4500

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Filters

Reviews

8.0 Very Good

Jul 2024

KAYAK
The budget staff, car, and service were all good. However, the long wait made it very difficult in the heat. It took one and a half hours to get the car. There were so many people waiting that I thought they would run out of cars.

6.0 Okay

Jul 2024

KAYAK
I waited nearly 1 hour to be picked up by the airport shuttle. Everything else went fine, but watching other rental company shuttles go by two or three times while I was waiting was disappointing. Particularly since my flight got in after midnight.

6.0 Okay

Jun 2024

KAYAK
My rating are low because the pick up process was really below par from a customer service perspective. I would anticipate knowing the bookings for the day that one know what staffing to have. Not only were they short of people, the employees took their breaks as the lines kept growing. The total time per customer was very long in some instances and folks just appeared frustrated. After an hour and a half of waiting when I picked my car it gave me an indication that the oil needed to be changed. Lack of attention to derails - either the car should have been serviced or the oil sensor should have been reset. Low viscosity oil can cause engines to overheat. Bot something you want as a customer.

2.0 Poor

Jun 2024

KAYAK
Pick up of my vehicle took 2 hours and 15 minutes!! Horrible experience with pick up!!! We waited 40 minutes alone at the airport for a shuttle as every other rental car company had shuttles there numerous times in that 40 minute wait. We would not recommend this Budget to anyone.

2.0 Poor

Jun 2024

KAYAK
They tried to increase the price with forced insurance. When I repeatedly said no they eventually just got mad at me and angrily gave me the quoted price. Then they gave me no help with the car.

10.0 Wonderful

Jun 2024

KAYAK
The van was not ready when I went to pick it up.

1 out of 87

Thrifty

Cleanliness

6.5

Comfort

6.3

Pick-up/Drop-off

5.2

Value for money

5.9

One location in Los Angeles Airport

Show locations
from£28/day

Locations in Los Angeles Airport

9000 Airport Boulevard

+1 310 258 3000

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Filters

Reviews

4.0 Mediocre

Jun 2024

KAYAK
Car was not ready, huge line (1hr wait) in a facility where they were the only company with any wait at all.

2.0 Poor

May 2024

KAYAK
The price was almost doubled at the car rental counter, no way speaking with kayak customer service

4.0 Mediocre

Apr 2024

KAYAK
The taxes and drop fee were a surprise when picking up the vehicle as I thought my prepaid fee was my total.

2.0 Poor

Apr 2024

KAYAK
I had a reservation with this bad reputation company, when I got to the counter the agent said he doesn’t have the car I requested, I should either pay extra money to get upgraded car or wait until they got a car, I asked how long I should wait he answered me “might takes hour” trying to enforce me pay them more.

10.0 Wonderful

Mar 2024

KAYAK
I love how fast the check-in was and check out was even faster. Park the car and leave it there as as that. The car given was great, came with all the current safety features and plug ins for charging electronics.

3.9 Poor

Jul 2021

KAYAK
3 1/2 hours in line to pick up car. Everything else was good. They are simply short staffed.

1 out of 66

Dollar

4.9

Mediocre

189 reviews
Most popular

Cleanliness

6.2

Comfort

5.9

Pick-up/Drop-off

4.7

Value for money

5.4

One location in Los Angeles Airport

Show locations
from£28/day

Locations in Los Angeles Airport

9000 Airport Boulevard

+1 310 258 3000

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Filters

Reviews

2.0 Poor

May 2024

KAYAK
Over 2 hour wait for the car. Walked to enterprise and no wait.

2.0 Poor

Mar 2024

KAYAK
Over charged for gas even though I filled it up full tank

4.0 Mediocre

Dec 2023

KAYAK
Long line and unfriendly customer service. When we finally got the vehicle it had a change oil soon warning. Vehicle also had over 50k miles on it. Nice Chevy traverse but terrible pick up experience

2.0 Poor

Nov 2023

KAYAK
Terrible fradulent

2.0 Poor

Oct 2023

KAYAK
Awful queues and nowhere did it explain what fuel to put in the vehicle and there was no number to ring so we were ripped off with high fuel charges. Will never use again

8.0 Very Good

Sept 2023

KAYAK
Car was new, I got upgraded. Very long queue at pickup, waited 1,5 hours.

1 out of 51

NU Car

4.6

Mediocre

144 reviews
Cheapest deal

Cleanliness

5.8

Comfort

5.8

Pick-up/Drop-off

4.7

Value for money

5.1

One location in Los Angeles Airport

Show locations
from£25/day

Locations in Los Angeles Airport

5400 West Century Boulevard

+1 310 665 9025

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
View deals

Filters

Reviews

2.0 Poor

Jun 2024

KAYAK
I was forced to pay excessive insurance cost not clearly explained.

2.0 Poor

Jun 2024

KAYAK
They denied the rental beacause I Live in California. This was not part of the Terms and Conditions. No restriction was given when making the reservation. I was left stranded without a car and I had to pay 6 times what I paid on this reservation to get a car.

6.0 Okay

Jun 2024

KAYAK
The wait to get our car was 2+ hours long. Car smelled like cigarettes. Paid $70 USD for a full tank of gas and only got it about 3/4 full (I have a picture). The insurance coverage part was confusing as there was not really any info re- coverage while I was booking the car online, so it was a bit of a shock to have to pay over $400 USD the day of just for car insurance. I would have looked at other car rentals if I had known. Would not recommend and will not be using NU Car Rentals for further trips.

2.0 Poor

Jun 2024

KAYAK
Never even got the car - no shuttle available. Said I had to take a shuttle to the shuttle. 0/5

10.0 Wonderful

Mar 2024

KAYAK
A Car is a car. It was clean and nice. Pricing was normal. It was your people. Kind. Friendly. Considerate.

2.0 Poor

Feb 2024

KAYAK
Process of getting shuttle etc is not clear. Also they ran out of cars for non prepaid reservations.

1 out of 38

Ace

4.4

Mediocre

495 reviews

Cleanliness

5.6

Comfort

5.3

Pick-up/Drop-off

4.3

Value for money

4.8

One location in Los Angeles Airport

Show locations
from£25/day

Locations in Los Angeles Airport

8820 Bellanca Ave

+1 424 293 1154

Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59
View deals

Filters

Reviews

10.0 Wonderful

Jul 2024

KAYAK
Due to Westjet airline strike I never actually got to use my rental. I was able to cancel my rental the morning off without penalty or cost and that was awesome since we already had the disappointment of missing out on our trip. I would definitely try to rent with Ace again though based on this customer service.

10.0 Wonderful

Jul 2024

KAYAK
All good. Bus to rental office could be better. I was required to take a second bus. Otherwise all good.

8.0 Very Good

Jul 2024

KAYAK
Everything was good

2.0 Poor

Jul 2024

KAYAK
The pick up from the airport is horrible. You need to take a bus to then take their van. And of course they don’t tell you that! You find that at the airport. Then the employees come out with such ridiculous questions. I had to email them my itinerary of my flight when I was departing. Why????! Was this really necessary???? And so many more things. First and last time I do business with this company!

2.0 Poor

Jul 2024

KAYAK
Online prices are NOT the same as when you pick up vehicle . Ace is very poor customer service!

4.0 Mediocre

Jul 2024

KAYAK
The pickup situation from LAX was unacceptable for families with young children as it was so inconvenient. There should be warnings for it. The staff were absolutely rude and unfriendly. Car was not what I thought and cars condition was poor. I will never again book Ace. I am also really disappointed that Kayak even offers this company for rentals

1 out of 131

GREEN MOTION

Cleanliness

5.5

Comfort

5.1

Pick-up/Drop-off

3.7

Value for money

4.2

One location in Los Angeles Airport

Locations in Los Angeles Airport

5301 W. 104th St

+1 866 597 4554

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00

Filters

Reviews

2.0 Poor

Jul 2024

KAYAK
Waited 40 minutes for a shuttle on arrival. Tried calling the office multiple times to let them know but no answer. When I returned the car, the shuttle drove straight out of the gate without stoop to pick me up to take me to the airport. Took 45 minutes to return and I almost missed my flight.

10.0 Wonderful

Jul 2024

KAYAK
Great price!

2.0 Poor

Jul 2024

KAYAK
Price was way higher than advertised Shuttle took forever and it was sloppy

4.0 Mediocre

Jun 2024

KAYAK
Bad experience, they asked $500 for deposit but never told you, they charge over $20 if you use Debit Card, they won’t honor insurance that i bought through Kayak so I have to pay extra for insurance again. I would not book car rental again from them. Be careful.

10.0 Wonderful

Jun 2024

KAYAK
It was good

6.0 Okay

May 2024

KAYAK
I like the rate. I did not like that my insurance card had to be presented because my insurance card lives in my personal vehicle. This was the first time renting a car that my I had to present the insurance card to rent the car. Also I was not happy that the car insurance i paid for on the web site was not accepted by Green Motion. i had to purchase additional insurance to rent your vehicle. I also did not like that once inside the rental facility the line stated "U-Save" and not Green Motion. Please clarify that it is the same agency in the future.

Economy Rent a Car

Cleanliness

4.0

Comfort

3.9

Pick-up/Drop-off

3.2

Value for money

3.6

One location in Los Angeles Airport

Locations in Los Angeles Airport

5280 W Century Blvd

+1 310 410 2313

Opening times not available

Filters

Reviews

2.0 Poor

Jul 2024

KAYAK
Horrible!!! I ended up playing 3 times more than i supposed to. Insurance paid thru Kayak was invalid, so instead of paying $296 + $80 CAD I ended up paying $596 US + $80 CAD. The car was the worst car I ever rented. 5 years old with almost 60k miles. With broken front bumper, missing dash went panels, broken front collision sensor, broken rear parking sensors, dings and scratches all over body. Gas tank supposed to be full, but it wasn’t. Pickup location requires two separate shuttles with 30 minutes wait time for each. Overall, I was scammed by Kayak, Economy car rental and Insurance provider.

2.0 Poor

Jul 2024

KAYAK
I had a reservation for 7pm but I arrived a few minutes late due to the flight and they were already closed. I had to rent somewhere else and I'm still waiting for a refund.

4.0 Mediocre

Jul 2024

KAYAK
A lot of hidden fees. I ended up paying an extra 118 dollars on top of the 80.

2.0 Poor

Jul 2024

KAYAK
It was disastrously terrible. All of it. The car includes

2.0 Poor

Jun 2024

KAYAK
They don’t accept Cc insurance so instead they eat you alive with fees. Also, they don’t have A shuttle back to the airport and they aren’t open 24 hours a day. Stay far away from then and use a normal company. These guys are shady.

2.0 Poor

Jun 2024

KAYAK
Customer service was very bad and the people behind the counter. They were extremely rude.

Europcar

6.1

Cleanliness

6.8

Comfort

6.8

Pick-up/Drop-off

6.0

Value for money

6.3

One location in Los Angeles Airport

from£37/day

Locations in Los Angeles Airport

Please Go To Fox Counter

+1 323 673 9084

Opening times not available

Filters

Reviews

8.0 Very Good

Nov 2023

KAYAK
I had called in a couple of times to clarify drop off and shuttle times and was told the location was closed until 5am. So I dropped my party off at the airport for 4:15am then went back to wait at the rental car location to return the vehicle. Because of timing I pre booked an Uber car to pick me up at 5:20 to hopefully get me back to the airport in time for my 7am flight. To my surprise the rental car location drop off was actually open despite what I was told on the phone. So I was able to return the car and get on a shuttle before 5am. So I ended up cancelling my Uber and paying a cancellation fee. The stress of trying to ensure vehicle return, getting to my flight and then wasting money to book an Uber because of bad information over the phone is annoying.

10.0 Wonderful

Nov 2023

KAYAK
Great experience , no hassle , friendly staff, great car, highly recommend.

2.0 Poor

Oct 2023

KAYAK
Had to wait over an hour for a car and could not get the category I paid for. Fox was awful.

2.0 Poor

Oct 2023

KAYAK
Booked with Europcar and it was very quickly cancelled by the supplier as they didn’t have any cars. Disappointing.

2.0 Poor

Oct 2023

KAYAK
They scammed me for insurance wich was already stated i have. Terrible

2.0 Poor

Oct 2023

KAYAK
Bad. Got cancelled right after I booked it.

Airport Van

5.0

Cleanliness

5.4

Comfort

5.4

Pick-up/Drop-off

4.4

Value for money

5.2

One location in Los Angeles Airport

Locations in Los Angeles Airport

9750 Airport Blvd

+1 213 784 8585

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00

Filters

Reviews

4.0 Mediocre

Jul 2024

KAYAK
Awful the lady at counter was so mad and didn’t support us as customer. Basically she just dropped the keys off to us. Also, she spoke too fast and told us that $200 were going to be refunded and I see they are still on my credit card.

2.0 Poor

Jun 2024

KAYAK
They did not honor my reservation.

2.0 Poor

Jun 2024

KAYAK
Was not able to resolve reservation issues. Had to go to another company.

2.0 Poor

Jun 2024

KAYAK
Worst experience I have ever had with a car rental. Got vehicle with half a tank, which should of been a sign, if they can’t fill it what else won’t they do. Drove it to hotel. Tire had a slow leak. Woke up to flat tire. Called AVR, no answer, so called road side assistance option, after beening on hold finally get someone, said they will come. No one came for four days i had the rental. No would answer phone, mailbox was full. Spent over a thousand in uber to get around, and paid 60 dollars a day in parking to have van sit there. Never experienced such terrible service in 25 years of being on the road. Can’t imagine if i was i on the freeway. Hopefully get reimbursed, still waiting.

2.0 Poor

Jun 2024

KAYAK
Very hard to find AVR. No shuttle to drive from and to airport. We have to use Uber instead. No customer service on phone.

10.0 Wonderful

Jun 2024

KAYAK
Very friendly Everything is just perfect

U-Save

4.3

Mediocre

44 reviews

Cleanliness

5.7

Comfort

5.2

Pick-up/Drop-off

4.3

Value for money

4.9

One location in Los Angeles Airport

Locations in Los Angeles Airport

Los Angeles Int’l Airport - Four Points Sheraton

+1 424 295 0587

Opening times not available

Filters

Reviews

2.0 Poor

Jun 2024

KAYAK
I wasn't able to rent there because of Local renter restrictions.

8.0 Very Good

Jun 2024

KAYAK
I took an Uber instead of the metro and then the shuttle. It was quicker and $18. The cost was affordable. When I got to the rental place, I had a pleasant experience until talk of insurance. She tried to sting arm me into getting their insurance. I held my ground and refused. My personal insurance covers a rental. My experience was no longer pleasant and her attitude changed. The car was small but fuel efficient and was a great value for the $. Drop off was quick, pleasant, and easy. A shuttle took us straight to our departure. It would be great if U-Save expanded to Hawaii.

10.0 Wonderful

Mar 2024

KAYAK
The staff was really nice. Barry was very informative and made sure all my questions were answered.

4.0 Mediocre

Jan 2024

KAYAK
The old saying you get what you pay for must be true after picking up the car we drove it 59 miles turn the car off went to make a purchase came back out. The car would not start. We were in Glendora California so we had to wait an hour For your LAX location to have another driver. Bring us another car. . Obviously we had a dead battery. Yes, the price was fantastic but I would’ve rather had a car that did not break down on us

2.0 Poor

Dec 2023

KAYAK
Horrible customer service when picking up

6.0 Okay

Nov 2023

KAYAK
It takes too long to get Service. The line was terrible to get to the counter.

Payless

10.0

Wonderful

1 review

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

10.0

One location in Los Angeles Airport

Locations in Los Angeles Airport

5500 W. Century Blvd

+1 310 645 2100

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

Reviews

10.0 Wonderful

Jun 2020

KAYAK

Pros:

Nice car rentals

3.6 Poor

Apr 2019

KAYAK

Cons:

We reserved a car, specifying no insurance. When we were told to sign, we were not asked or told that the sales person had us signed to have insurance, adding to the cost. We were in a hurry, through we had a membership, but there was no express checkout line. We were charged more, dishonest!

2.0 Poor

Apr 2019

KAYAK

Cons:

Cancelled reservation without telling me due to my delayed flight. Terrible customer service.

8.0 Very Good

Mar 2019

KAYAK

Pros:

friendly staff, very easy drop off, good selection of cars

Cons:

The Facility might be modernized some but it is an older building. It just looks a little run down. The cars have a lot of miles on them but are in good shape.

2.0 Poor

Feb 2019

KAYAK

Cons:

High late fees Very slow transportation shuttle

8.4 Very Good

Feb 2019

KAYAK

Pros:

Everything was pretty convenient. Great price for a good car. No one hassled me about add-ons, etc, airport shuttle was quick, pre-paid gas price was actually pretty good, fairly nice people.

Silvercar

8.8

Very Good

1 review

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

6.0

One location in Los Angeles Airport

Locations in Los Angeles Airport

9010 Bellanca Ave

+1 855 359 2227

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Filters

Reviews

8.8 Very Good

Dec 2019

KAYAK

Pros:

Te staff was great at all time

Cons:

The cost seems a little bit higher even understanding the Audi brand all fleet

2.0 Poor

Dec 2018

KAYAK

Pros:

The people at silver car were very friendly and nice and gave us a ride to another rental car service ( Hertz )

Cons:

I will never book with kayak again, there was no fine print stating that I had to be over the age of 22 so when we got to silver car with all of our luggge expecting to get a car we were turned down because of age requirements!!! There was also no way for me to get my 48$ back from what I put down on the rental because I booked through a 3rd party app. So yeah KAYAK y’all suck . Go to HERTZ

10.0 Wonderful

Jun 2018

KAYAK

Pros:

Great experience

2.0 Poor

Feb 2018

KAYAK

Cons:

They demanded I install an app or my reservation would be cancelled the day before I left. I cancelled.