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Pick-up truck |
9.4
Excellent
30 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
5.0
4 locations in Jackson
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10.0 Excellent
Jan 2021
Pros:
The staff was awesome. Raechel but I think she used Rae was outstanding. She provided outstanding customer service.Cons:
I was charged a lot of fees in the back end and the costs was over $100 more than quoted on Kayak8.8 Excellent
Jul 2020
Pros:
yes5.6 Okay
Jun 2020
Cons:
I think the rate was a bit off the limit9.2 Excellent
Dec 2019
Pros:
Staff was so politeCons:
Pricing5.6 Okay
Dec 2019
Pros:
Rude staff.Cons:
Brand new 2019 Nissan Altima, but $38/day in Jackson, MS, is absurdly overpriced.10.0 Excellent
Aug 2019
Pros:
The staff was friendly and eager to asist.5.3
Okay
40 reviewsCleanliness
6.6
Comfort
6.6
Pick-up/Drop-off
5.3
Value for money
5.6
3 locations in Jackson
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2.0 Mediocre
Apr 2021
Pros:
Never got a car, so nothing to like.Cons:
I was sent to a pick up location that had been closed for years. Had to travel 10 miles to another location, then told I wasn’t in their system so no car available. Thank goodness Budget was right next door.10.0 Excellent
Sep 2020
Pros:
First time customer. No wait and no long paper work to fill out.Cons:
More Variety to choose from.2.0 Mediocre
Dec 2019
Cons:
I had to cancel my trip because the rental location was didn’t exist and I had to spend more money on Uber back and forth to hotel and car rental places.5.2 Okay
Aug 2019
Cons:
The associate at the Jackson Hertz was very unhelpful and discourteous. I reserved a mid-size SUV and on the reservation it said, “Jeep Cherokee, Ford Escape, Toyota Rav-4, or similar model.” However, the associate would not let me rent a Jeep Cherokee without paying for an upgrade.8.0 Excellent
Aug 2019
Pros:
It was fine.Cons:
The car not smelling like cigarettes Would have been great. I think smokers can’t read signs on windshields.2.0 Mediocre
May 2019
Pros:
The car itself was nice and drove well.Cons:
I selected the Lakeland Dr office on the map and completed the reservation process. Unfortunately, I did not read the confirmation. Went to pick up the car at the Lakeland Dr and they did not have reserv. The reserv was at a site 20 min away, which was not on map when I selected!8.4
Excellent
24 reviewsCleanliness
8.4
Comfort
8.4
Pick-up/Drop-off
8.4
Value for money
7.9
3 locations in Jackson
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10.0 Excellent
Feb 2021
Cons:
No check-in outdoors. Would have made rental experience 5-star! Still overall, great experience.3.6 Mediocre
Dec 2019
Cons:
Staff in Jackson never answered the phone. We were getting in at 11:15PM and it said the booth closed at 11. Call all day to confirm and no one picked up. When we returned the car, we were charged double the price of what we rented it for. Horrible experience.6.8 Good
Jun 2018
Cons:
Smoking smell in the car. Pick up and drop off was easy.7.6 Good
Apr 2018
Pros:
Speedy drop offCons:
Auto glass needed better cleaning8.8 Excellent
May 2017
Pros:
I liked the efficiency of service, the car was ready. It was a great experience. The rental process was hindered by the overly flirty associate.Cons:
The associate was unprofessional. He asked me where I was going, where I worked, make comments about my appearance. When I asked him what was his purpose, he stated it was apart of his job. I came to get a car, not to be harassed at the counter by a hormonal college student. He thought my irritation was funny. He and the female associate next to him. It was not.2.0 Mediocre
Apr 2017
Pros:
The car was clean, good on gas, pick up and drop off was good.Cons:
The car was too small, the agents didn't explain the Insurance well. I paid for insurance and locked the key in the trunk and I had to pay another $60. That could have been avoided if that was explained when I picked the car up. Thanks. DEBORAH CHUKKA8.0
Excellent
16 reviewsCleanliness
8.0
Comfort
8.0
Pick-up/Drop-off
8.0
Value for money
8.0
One location in Jackson
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8.0 Excellent
Apr 2021
Pros:
Easy pickup / dropoffCons:
Rental car companies need to get more cars!9.2 Excellent
Dec 2019
Cons:
I had to go inside for the drop off return. I would have preferred curbside service.10.0 Excellent
Jan 2019
Pros:
Staff was very informational and helpful.Cons:
Nothing.10.0 Excellent
Jul 2018
Pros:
I liked the fact that the car rental was easy and affordable.Cons:
I would simply recommend to make all vehicles affordable because some family are naturally big people.2.0 Mediocre
Feb 2018
Cons:
Had reservation for pickup at 8pm. Got there 10 minutes after 8pm to find out they closed at 8pm. Poor communication and should not allow for reservation to be scheduled at closing time.3.2 Mediocre
Aug 2017
Cons:
Scheduled pick up for 8pm. They closed at 8pm and no one was able to assist me with rental. I had to cancel and order another car last minute through a different company. I had to pay more and lost 2 hours of time. Called Bridget Whiteman, the supervisor, and she recommended I wait until the next morning to pick up the car. Very poor service and would not recommend.Avis
6.0
Good
6 reviewsCleanliness
6.0
Comfort
6.0
Pick-up/Drop-off
6.0
Value for money
6.0
2 locations in Jackson
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2.0 Mediocre
Feb 2021
Pros:
They no showed. So nothingCons:
Anything. They not only no showed they charged my credit card $50. Which doesn’t even make sense since the rental total was $110 for a single day10.0 Excellent
Mar 2020
Cons:
There always seems to be some confusion between Kayak and the actual rental company. Better communication would rock!10.0 Excellent
Jul 2021
2.0 Mediocre
Feb 2021
Pros:
They no showed. So nothingCons:
Anything. They not only no showed they charged my credit card $50. Which doesn’t even make sense since the rental total was $110 for a single day10.0 Excellent
Mar 2020
Cons:
There always seems to be some confusion between Kayak and the actual rental company. Better communication would rock!One location in Jackson
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10.0 Excellent
May 2017
Pros:
car was ready when we were ready10.0 Excellent
Apr 2017
Pros:
Fast and efficient10.0 Excellent
Apr 2017
Pros:
Pleasant peopleCons:
Time change was not clarified on paperwork from Central to Eastern zones.2.0 Mediocre
Mar 2017
Pros:
PriceCons:
Zero customer service at time of pick up2.8 Mediocre
Mar 2017
Cons:
The description was very misleading of the type of vehicle I would be getting, and when I got there, it was the only car left.8.0 Excellent
Mar 2017
Pros:
All was great for the rentalEasirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Jackson
National
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Jackson
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Jackson
U-Save
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Jackson
Most popular car type | Mini |
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Some Jackson car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the hire price but not all of them. We recommend always be aware of your coverage when hiring a car in Jackson.
Keep in mind that car rental insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Jackson car rental.