Recent reviews
- All reviews
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- Neutral
- Negative
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8.0
Pros: Staff friendly and helpful
Cons: Had to wait for 40 mins when picking car up at airport, only one man on the rental desk
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8.8
Pros: Helpful and friendly staff!
Cons: Not enough snow chains and we had to buy our own in the mountains.
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9.6
Pros: Very friendly and helpful staff in a period of high stress and high demand (French strikes)!
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2.0
Cons: Deceptive, the final price is double the online reservation. Cancelled the reservation
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3.6
Pros: very unhelpful, not friendly, not the car that was reserved and extra charges $$$$ Will NEVER rent with ENTERPRISE at this location : GENEVA airport
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10.0
Pros: I like the staff definitely
Cons: More info about the car if we pre paid all amount and what is included , not included.
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2.0
Reservation non existent
Pros: Nothing
Cons: Rented through kayak for enterprise- showed up and said there was no reservation and that they had no cars. Will never go through a third party booking again, or with enterprise. They were worthless.
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8.8
Pros: Good service at the airport nice car no problems
Cons: Insurance cover, they told me there was no cover and I would need to leave a deposit of 5000 Swiss francs unless I paid an extra 35/day not impressed
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10.0
Pros: the prompt service and helpfulness was amazing! Will recommend to all my friends.
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2.0
I cancelled the reservation with enterprise.
Pros: Nothing, I'm not using kayak or enterprise ever again.
Cons: Enterprise wanted to put a 5000 dollar hold on my credit card because I didn't get insurance through them. I purchased the insurance offered when I booked the reservation with kayak but apparently that wasn't good enough and kayak never told me anything. At least Avis helped me rent a vehicle for my trip. I will never use kayak or enterprise they are misleading and not worth the trouble of dealing with them. I will also be warning all my friends to avoid these two terrible companies.
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8.8
Pros: Helpful and friendly staff!
Cons: Not enough snow chains and we had to buy our own in the mountains.
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9.6
Pros: Very friendly and helpful staff in a period of high stress and high demand (French strikes)!
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10.0
Pros: I like the staff definitely
Cons: More info about the car if we pre paid all amount and what is included , not included.
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8.8
Pros: Good service at the airport nice car no problems
Cons: Insurance cover, they told me there was no cover and I would need to leave a deposit of 5000 Swiss francs unless I paid an extra 35/day not impressed
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10.0
Pros: the prompt service and helpfulness was amazing! Will recommend to all my friends.
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2.0
Cons: Deceptive, the final price is double the online reservation. Cancelled the reservation
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3.6
Pros: very unhelpful, not friendly, not the car that was reserved and extra charges $$$$ Will NEVER rent with ENTERPRISE at this location : GENEVA airport
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2.0
Reservation non existent
Pros: Nothing
Cons: Rented through kayak for enterprise- showed up and said there was no reservation and that they had no cars. Will never go through a third party booking again, or with enterprise. They were worthless.
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2.0
I cancelled the reservation with enterprise.
Pros: Nothing, I'm not using kayak or enterprise ever again.
Cons: Enterprise wanted to put a 5000 dollar hold on my credit card because I didn't get insurance through them. I purchased the insurance offered when I booked the reservation with kayak but apparently that wasn't good enough and kayak never told me anything. At least Avis helped me rent a vehicle for my trip. I will never use kayak or enterprise they are misleading and not worth the trouble of dealing with them. I will also be warning all my friends to avoid these two terrible companies.
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