Car smelled like cigarette smoke
Pros: Friendly rep, ease of paperwork
Cons: Car smelled gross & I was encouraged that I’d need the whole tank at $45 after telling him how long My drive was but really only needed 1/5 of the tank. When I called after recalculating my account was credited back, but I didn’t appreciate the “trick”. Refueling to full cost me $10.50!!
Pros: The Chrysler Pacifica I eventually ended up with was clean and in good condition
Cons: I made a reservation for a minivan, but was given a Ford Flex initially.
The Incompetent Employee that Hated Kayak
Pros: The AVIS supervisor on the phone finally resolving the issue 1.5 hours later.
Cons: I used kayak and got a confirmation number and when I arrive to the store he told me how third-party companies were tricky and they were going to charge me way more than that with mileage and that wasn't his rate and instead of 133 I was going to pay 256. I informed him that no sir that's not how it works and I'm not going to pay that new rate that I already have everything lined up with kayak. He told me I needed to call kayak and cancel my reservation so that he could run the rate on his computer. I had to call and Avis supervisor twice so that they could type it from their headquarters and he just had to print it. I had a 12 oclock reservation and I got out of there at 1:38. He said he would make it up to me and gave me a brand new Camaro, in which I had a lot of difficulty putting all of my gear in and my daughter in her car seat, and would have liked to just have the car that I originally had rented, but figured I would just get out of there and try the new Camaro. Once I arrived at Charlotte International Airport, they were professional and excellent on that end.
Pros: The staff was very friendly and had pulled the car up under the awning because it was snowing, and they had tried to clear off the snow.
HIDDEN FEES
Cons: Absolutely horrible service and an overwhelming amount of hidden fees. It was $272 for me to rent a car for 12 days then $220 to rent it for 5hours!!!!! I never even rented the car. Horrible experience.
Car smelled like cigarette smoke
Pros: Friendly rep, ease of paperwork
Cons: Car smelled gross & I was encouraged that I’d need the whole tank at $45 after telling him how long My drive was but really only needed 1/5 of the tank. When I called after recalculating my account was credited back, but I didn’t appreciate the “trick”. Refueling to full cost me $10.50!!
Pros: The Chrysler Pacifica I eventually ended up with was clean and in good condition
Cons: I made a reservation for a minivan, but was given a Ford Flex initially.
The Incompetent Employee that Hated Kayak
Pros: The AVIS supervisor on the phone finally resolving the issue 1.5 hours later.
Cons: I used kayak and got a confirmation number and when I arrive to the store he told me how third-party companies were tricky and they were going to charge me way more than that with mileage and that wasn't his rate and instead of 133 I was going to pay 256. I informed him that no sir that's not how it works and I'm not going to pay that new rate that I already have everything lined up with kayak. He told me I needed to call kayak and cancel my reservation so that he could run the rate on his computer. I had to call and Avis supervisor twice so that they could type it from their headquarters and he just had to print it. I had a 12 oclock reservation and I got out of there at 1:38. He said he would make it up to me and gave me a brand new Camaro, in which I had a lot of difficulty putting all of my gear in and my daughter in her car seat, and would have liked to just have the car that I originally had rented, but figured I would just get out of there and try the new Camaro. Once I arrived at Charlotte International Airport, they were professional and excellent on that end.
HIDDEN FEES
Cons: Absolutely horrible service and an overwhelming amount of hidden fees. It was $272 for me to rent a car for 12 days then $220 to rent it for 5hours!!!!! I never even rented the car. Horrible experience.
Based on ratings and reviews from real users on KAYAK, the best car hire companies in Lewisburg are Alamo (8.7, 38941 reviews), Enterprise (8.5, 12793 reviews), and National (10.0, 1 reviews).
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