Pick-up location

Bucharest

Car types

4x4, Box truck, Compact, Economy, Full-size, Intermediate, Luxury, Mini, People carrier, Premium, Standard, Van

Hire locations

Airport locations

Popular agencies

Premium Rent, Klass Wagen, NU Car, Direct Rent, Payless

Recent reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

customer service

pick up the car

car was clean

credit card

long wait

car available

car was great

car smelled

picked up the car

long line

great car

great price

great value

friendly staff

took about five minutes

2.8

A uniformly miserable experience.

Pros: There was nothing.

Cons: The staff were slow and unhelpful. We weren't given the correct type of car. The car was poorly maintained. We ended up paying more than our reservation booking had promised. The rental location was over half a mile from the airport. Hated the whole process.

Reviewed Dec 2018

review from
2.0

Cons: I will not try them again ....

Reviewed Dec 2018

review from
3.6

Avoid at all cost! You will pay 4 times the online quotes price

Pros: At least they were friendly

Cons: So many hidden costs I don’t know where to begin, TOTAL scam! Online rental was $10 for 1 day plus $20 insurance. At pick up i was told total was €21 plus €100 insurance...for one day only! Fee for this, fee for that, €1,500 block on my credit card if i did not pay for the high cost of €100 per day for insurance. Ridiculous!

Reviewed Nov 2018

review from
2.8

Payless car rental in Bucharest

Pros: The Payless employees we dealt with were apparently willing to help and were courteous, however this didn’t really resolve our problems.

Cons: Payless office did not have our reservation in their local system. Their office is not located in the airport terminal as advertised, and when we’ve called their number the gentleman on duty was not expecting us. They didn’t have a car as specified on our contract from Kayak and ultimately offered us a lower category replacement in poor condition, with no price adjustment. We’ve picked up the car shortly after midnight however we’ve been charged the previous day as well. We’ve dropped off the car a day early and again, there was no price adjustment whatsoever.

Reviewed Sep 2018

review from
2.0

Pros: NOTHING!

Cons: im usually a very positive person but i got to the rental and they did not have my reservation i called payless and they said the reservation was there and i said no cause the man at the counter said there is nothing... the man said then we do not know you need to figure it out.....SAY WHAT!!!! mind you i had been traveling all day and it was 2 am!

Reviewed Sep 2018

review from
2.0

Cons: They didn't have a car for me

Reviewed Aug 2018

review from
2.0

Bad service

Cons: Employees do not understand the nature of their business or their clients. They make no effort to satisfy customers. Some cars are in really bad shape. I had to wait one hour before I could get my car. They do not have an office at the airport.

Reviewed Jun 2018

review from
4.4

Hidden Fees

Pros: Nice staff at the Bucharest Payless

Cons: We were promised by Car rentals.com that all fees were included. when we got to Payless they made us pay another 80 Euros for a 1 way fee and 10 Euros for highway pass fees. I am working on getting refunded.

Reviewed May 2018

review from
2.0

Cons: they have hidden tax((I paid +50% more that we agree ,when I get the car. They charge me for winter tyres 50 euros. By law in Romania they were supposed to have them on the car in the winter I'm very, very unhappy with Payless.I will never use this rental company again.

Reviewed Jan 2018

review from
8.0

Please add a phone number for this rental location to the reservation!

Pros: Great price.

Cons: Unclear what number to call for shuttle to rental lot.

Reviewed Nov 2017

review from
2.8

Beware!

Cons: Rented a Toyota from the Bucharest airport . Claimed in the ad that it was located right in the airport...afternwalkig around for half an our looking for the place, I called the company. Someone eventually came and picked me up and took me to where they have the car parked. I finally got away and drove 150 km, got out of the car and realizes the seatbelt was not retracting. I called the company and I had to drive it back to Bucharest airport to get another car. They would not give me any reduction in time and insisted that I fill up the gas tank. Absolutely no compensation for the total inconvenience and the affect it had on my trip. They gave me another car which was a compact car....which costs less to rent as advertised on the the website...but they refused to change the amount that I had paid for the larger, standard car. Their location is situated where the gps does not recognize the address and I ended up driving in circles to find the place. Horrible customer service here. Will never rent from this company again.

Reviewed Sep 2017

review from
10.0

Great experience

Pros: The car was in excellent repair and worked well for us.

Reviewed Sep 2017

review from

10.0

Great experience

Pros: The car was in excellent repair and worked well for us.

Reviewed Sep 2017

review from

8.0

Please add a phone number for this rental location to the reservation!

Pros: Great price.

Cons: Unclear what number to call for shuttle to rental lot.

Reviewed Nov 2017

review from

2.8

A uniformly miserable experience.

Pros: There was nothing.

Cons: The staff were slow and unhelpful. We weren't given the correct type of car. The car was poorly maintained. We ended up paying more than our reservation booking had promised. The rental location was over half a mile from the airport. Hated the whole process.

Reviewed Dec 2018

review from
2.0

Cons: I will not try them again ....

Reviewed Dec 2018

review from
3.6

Avoid at all cost! You will pay 4 times the online quotes price

Pros: At least they were friendly

Cons: So many hidden costs I don’t know where to begin, TOTAL scam! Online rental was $10 for 1 day plus $20 insurance. At pick up i was told total was €21 plus €100 insurance...for one day only! Fee for this, fee for that, €1,500 block on my credit card if i did not pay for the high cost of €100 per day for insurance. Ridiculous!

Reviewed Nov 2018

review from
2.8

Payless car rental in Bucharest

Pros: The Payless employees we dealt with were apparently willing to help and were courteous, however this didn’t really resolve our problems.

Cons: Payless office did not have our reservation in their local system. Their office is not located in the airport terminal as advertised, and when we’ve called their number the gentleman on duty was not expecting us. They didn’t have a car as specified on our contract from Kayak and ultimately offered us a lower category replacement in poor condition, with no price adjustment. We’ve picked up the car shortly after midnight however we’ve been charged the previous day as well. We’ve dropped off the car a day early and again, there was no price adjustment whatsoever.

Reviewed Sep 2018

review from
2.0

Pros: NOTHING!

Cons: im usually a very positive person but i got to the rental and they did not have my reservation i called payless and they said the reservation was there and i said no cause the man at the counter said there is nothing... the man said then we do not know you need to figure it out.....SAY WHAT!!!! mind you i had been traveling all day and it was 2 am!

Reviewed Sep 2018

review from
2.0

Cons: They didn't have a car for me

Reviewed Aug 2018

review from
2.0

Bad service

Cons: Employees do not understand the nature of their business or their clients. They make no effort to satisfy customers. Some cars are in really bad shape. I had to wait one hour before I could get my car. They do not have an office at the airport.

Reviewed Jun 2018

review from
4.4

Hidden Fees

Pros: Nice staff at the Bucharest Payless

Cons: We were promised by Car rentals.com that all fees were included. when we got to Payless they made us pay another 80 Euros for a 1 way fee and 10 Euros for highway pass fees. I am working on getting refunded.

Reviewed May 2018

review from
2.0

Cons: they have hidden tax((I paid +50% more that we agree ,when I get the car. They charge me for winter tyres 50 euros. By law in Romania they were supposed to have them on the car in the winter I'm very, very unhappy with Payless.I will never use this rental company again.

Reviewed Jan 2018

review from
2.8

Beware!

Cons: Rented a Toyota from the Bucharest airport . Claimed in the ad that it was located right in the airport...afternwalkig around for half an our looking for the place, I called the company. Someone eventually came and picked me up and took me to where they have the car parked. I finally got away and drove 150 km, got out of the car and realizes the seatbelt was not retracting. I called the company and I had to drive it back to Bucharest airport to get another car. They would not give me any reduction in time and insisted that I fill up the gas tank. Absolutely no compensation for the total inconvenience and the affect it had on my trip. They gave me another car which was a compact car....which costs less to rent as advertised on the the website...but they refused to change the amount that I had paid for the larger, standard car. Their location is situated where the gps does not recognize the address and I ended up driving in circles to find the place. Horrible customer service here. Will never rent from this company again.

Reviewed Sep 2017

review from

How much does it cost to hire a car in Bucharest?

On average a hire car in Bucharest costs £14 per day.

What is the most popular hire car in Bucharest?

Compact (Ford Focus or similar) is the most frequently booked hire car type in Bucharest.

What is the cheapest hire car agency in Bucharest?

In the past 72 hours, the cheapest hire cars were found at Direct Rent (£4/day), MEXRENTACAR (£4/day) and Payless (£4/day).

What is the best hire car agency in Bucharest?

Based on ratings and reviews from real users on KAYAK, the best car hire companies in Bucharest are Avis (7.6, 2253 reviews), Sixt (7.5, 1067 reviews), and Budget (7.4, 4170 reviews).

Which car hire agencies are at the airport: Otopeni Intl Airport (OTP)?

Car hire companies onsite at Otopeni Intl Airport include Klass Wagen, Payless, GREEN MOTION, SURPRICE CAR RENTAL, Magrenta, Sixt, Hertz, Firefly, Flexicar and Avis.

Which car hire agencies are at the airport: Baneasa Airport (BBU)?

Car hire companies onsite at Baneasa Airport include Premium Rent, NU Car, SURPRICE CAR RENTAL, ADDCAR RENTAL and Magrenta.

Which car hire companies will pick you up at the airport: Otopeni Intl Airport (OTP)?

Car hire companies that offer shuttle or pick-up services from Otopeni Intl Airport to off-airport locations include MEXRENTACAR, Payless, Premium Rent, GREEN MOTION, NU Car, SURPRICE CAR RENTAL, ADDCAR RENTAL, Ace, Magrenta and Sixt.

Which car hire companies will pick you up at the airport: Baneasa Airport (BBU)?

Car hire companies that offer shuttle or pick-up services from Baneasa Airport to off-airport locations include Premium Rent, NU Car and ADDCAR RENTAL.

What is the cheapest car hire location in Bucharest?

In the last 72 hours the cheapest hire car price was found at Direct Rent Fermei E Street, Otopeni, Ilfov 075100 (10 miles from the city centre).

How can I find hire car agencies near me in Bucharest?

Take a look at our extensive car hire location map to find the best hire cars near you.

What type of car is recommended for driving in Bucharest?

By far the most common type of car in Bucharest is a compact hatchback or sedan, so if fitting in is the goal then those are the two best options. However, the streets of Bucharest are more than large enough to serve a wide range of vehicles sizes. So, even if neither of those two vehicle types suit you, there are still plenty of viable car types to choose from.

What's the speed limit in Bucharest?

Speed limits in Bucharest start off at around 50 km/h (31 mph) in urban and residential areas and move up to 90 to 100 km/h (56 to 62 mph) on expressways and rural roads. For the fastest of highways the speed limit bumps up again to 130 km/h (81 mph).

How are gas prices in Bucharest?

Petrol prices in Bucharest are on average 5.25 L ($1.28) per liter of gas. To put that in gallon terms, that is around 19.87 L ($4.85) per gallon. This is much cheaper than the average prices seen in much of Europe, particularly in comparison to Athens’ average price of $6.95 and Geneva’s average price of $6.25 per gallon.

Where are the best places to park in Bucharest?

Looking forward to checking out the historic areas of Bucharest? Well, if you plan on driving there, it may be best to park in a nearby garage and walk from there, as there is often limited parking in the historic areas of the city. There are streetside parking spaces available, but they often fill up fast.

Most popular agency	Klass Wagen
Most popular car type	Compact
Average price	£9/day
Good deal	£5/day

Bucharest Car Hire

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