Car Hire in Playa del Carmen from £6/day - Search for car rentals on KAYAK

MG 5

or similar Small

£6/day

Nissan Versa

or similar Medium

£8/day

Hyundai Accent

or similar Medium

£9/day

Nissan Altima

or similar Large

£10/day

Class Special Car

or similar Category

£6/day

Nissan Kicks

or similar SUV

£7/day

Class Intermediate SUV

or similar SUV

£7/day

Nissan Kicks

or similar SUV

£27/day

Best prices found by KAYAK users in the past 48 hours.

Useful Info

Most popular agency	Most popular car type	Average price	Good deal
MAS	Standard	£11/day	£9/day

KAYAK’s insights & trends for Playa del Carmen car hire

Check out the latest trends and booking tips to hire a car in Playa del Carmen with confidence.

How far in advance should you book car hire in Playa del Carmen?

You should book your car hire in Playa del Carmen around 86 days before your trip in order to get a below-average price.

What is the cheapest car hire company in Playa del Carmen?

In the past 72 hours, the cheapest hire cars were found at MAS (£3.08/day), Enterprise Rent-A-Car (£6.01/day), and MEXRENTACAR (£6.64/day). The cheapest car hire price was found at MAS Quinta Avenida Norte Manzana 39 Lote 3, Entre 14 N Y 16 N (0.5 mi from city centre).

What is the best car hire company in Playa del Carmen?

Based on ratings and reviews from real users on KAYAK, the best car hire companies in Playa del Carmen are Enterprise Rent-A-Car (8.4), Avis (6.2, 4 reviews), and keddy by Europcar (5.0, 1 review).

Enterprise Rent-A-Car

Rated 8.4/10

Avis

Rated 6.2/10

keddy by Europcar

Rated 5.0/10

NU Car

Rated 4.8/10

What is the most popular car to hire in Playa del Carmen?

SUV cars (Nissan X-Trail or similar) are the most popular type of vehicle to hire in Playa del Carmen. SUV cars in Playa del Carmen cost £19/day on average, though some users have found deals as low as £6/day.

What is the cheapest month to hire a car in Playa del Carmen?

The cheapest month to hire a car in Playa del Carmen is September at an average cost of £7/day. December is the most expensive month to hire a car in Playa del Carmen when prices are £26/day on average, which tends to be 66% above the yearly average hire price for Playa del Carmen.

What car hire company in Playa del Carmen has the most locations?

Avis operates 11 locations in Playa del Carmen, more than any other car hire company.

Find deals

Verified travelerJan 2024

Don't book with Alamo. We changed to Easyway , they were very friendly and helpfull

Verified travelerFeb 2024

Don’t book through booking services, you need to book direct, best to speak to the specific office directly. This is pretty much true of all the car rental places.

Verified travelerJan 2024

Book ahead of time. Call to confirm with office, despite email confirmation that this is not necessary.

Playa del Carmen, Mexico is a beautiful vacation destination for many people, but it is also a remote place which is easiest explored and discovered on your own four wheels. Rent a car for your time in Playa del Carmen to benefit from the flexibility and freedom it can give you. Also bear in mind that the nearby Theme Park and Amusement Park are best reached by car in less than a quarter of an hour and cannot be reached by public transport easily.
Even though International Airport Cozumel is closer to Playa del Carmen in miles, the best choice is to fly into Cancun International Airport and rent a car from their on-site car hire center, which features the most car agencies in the vicinity including Alamo, Thrifty, and Avis. The drive to Playa del Carmen will take about 45 minutes and goes along the coastal 307 road.
Driving in Mexico can be daunting for some travelers at first, with safety concerns and the Mexican police who are known to be especially strict with tourists from abroad. However, as long as you adhere to the speed limits, check the car is properly insured, and have all the right documents in place, driving in Playa del Carmen should be no problem; travelers will get to explore the beautiful Tulum Ruins and more within their own time frame and with peace of mind.
During the morning hours, traffic mostly keeps flowing in Playa del Carmen, but there is some increased traffic during lunch time, around 11am-1pm, when the Cancún/Mexico 307 can get especially clogged up. In the afternoon between 3 to 6pm, traffic also increases regularly during the weekdays so, if possible, try to avoid going out during these times, or circumvent the traffic via the many little side alleys.
25% of our users found a car hire in Playa del Carmen for £9 or less
Standard hire cars in Playa del Carmen are around 78% cheaper than other car types, on average

What type of car is recommended for driving in Playa del Carmen?
Playa del Carmen is one of the most beloved tourist destinations in Mexico for one main reason: the wonderful sunshine and scenic beaches. Make the most out of your stay there and rent a convertible to get the most out of the summer feeling. It may be advisable to not opt for the most expensive car to decrease the risk of being targeted by thieves.
What’s the speed limit in Playa del Carmen?
Speed limits are given in km/h in Mexico and are clearly marked throughout. They must be adhered to at all times. Unless otherwise indicated, speed limits dictate 60 km/h (37 mph) on streets which do not indicate a clear limit, up to 90 km/h (56 mph) on rural roads with two lanes, and up to 110 km/h (68 mph) on highways.
Where are the best places to park in Playa del Carmen?
Finding a parking spot in central Playa del Carmen can be tricky, but street parking is possible, especially on the northern side of the city. Remember to never park on the street where there is yellow curb, as the car would most likely be towed! There are also public parking lots, such as the Parking Lot in Calle 8 Nte 2 or in 15 Avenida Nte LB, which are always a good choice.
How much does it cost to hire a car in Playa del Carmen?
On average a car hire in Playa del Carmen costs £11 per day.
Which car hire agencies are at Cancun airport (CUN)?
Car hire companies onsite at Cancun airport include ACO Rent A Car, Europcar, MEXRENTACAR, Enterprise Rent-A-Car, Mas By Mex, Firefly, FlexWays, America Car Rental, Final Rentals and Dollar.
Which car hire companies will pick you up at Cancun airport (CUN)?
Car hire companies that offer shuttle or pick-up services from Cancun airport to off-airport locations include Europcar, MEXRENTACAR, Enterprise Rent-A-Car, Firefly, America Car Rental, Dollar, Payless, Alamo and Thrifty.
How can I find car hires near me in Playa del Carmen?
Take a look at our extensive car hire location map to find the best car hire deals near you.
How much does a Standard car hire cost in Playa del Carmen?
A Standard car hire in Playa del Carmen costs £7 per day, on average.
How much does a Compact car hire cost in Playa del Carmen?
A Compact car hire in Playa del Carmen costs £35 per day, on average.
How much does an Intermediate car hire cost in Playa del Carmen?
An Intermediate car hire in Playa del Carmen costs £31 per day, on average.
Should I get insurance when hiring a car in Playa del Carmen?
Most car hire providers in Playa del Carmen offer insurance but the level of protection can differ substantially. If you're unsure whether to get extra protection for your car hire in Playa del Carmen, check out KAYAK's car hire insurance guide.

Enterprise Rent-A-Car

8.4

Very Good

Cleanliness

8.0

Comfort

8.0

Pick-up/Drop-off

8.0

Value for money

7.6

4 locations in Playa del Carmen

Locations in Playa del Carmen

Av Constituyentes 2

+52 984 877 2900 ext. 244055

Monday	00:00 - 00:00
Tuesday	00:00 - 00:00
Wednesday	00:00 - 00:00
Thursday	00:00 - 00:00
Friday	00:00 - 00:00
Saturday	00:00 - 00:00
Sunday	00:00 - 00:00

Av. Constintuyente #1

+52 984 873 4000 ext. 3055

Monday	00:00 - 00:00
Tuesday	00:00 - 00:00
Wednesday	00:00 - 00:00
Thursday	00:00 - 00:00
Friday	00:00 - 00:00
Saturday	00:00 - 00:00
Sunday	00:00 - 00:00

C. 3 Sur #229 Mza 16 Lt 2

+52 984 873 0883

Monday	09:00 - 18:00
Tuesday	09:00 - 18:00
Wednesday	09:00 - 18:00
Thursday	09:00 - 18:00
Friday	09:00 - 18:00
Saturday	09:00 - 18:00
Sunday	09:00 - 18:00

Calle Quinta Avenida, Luis

+52 984 873 4000

Monday	00:00 - 00:00
Tuesday	00:00 - 00:00
Wednesday	00:00 - 00:00
Thursday	00:00 - 00:00
Friday	00:00 - 00:00
Saturday	00:00 - 00:00
Sunday	00:00 - 00:00

Avis

6.2

Okay

Read 4 reviews

Cleanliness

8.7

Comfort

7.5

Pick-up/Drop-off

6.0

Value for money

7.0

11 locations in Playa del Carmen

Locations in Playa del Carmen

1ra Sur Por 5ta Av Zona

+52 984 168 2734

Monday	15:00 - 18:0008:00 - 13:00
Tuesday	15:00 - 18:0008:00 - 13:00
Wednesday	15:00 - 18:0008:00 - 13:00
Thursday	15:00 - 18:0008:00 - 13:00
Friday	08:00 - 13:0015:00 - 18:00
Saturday	15:00 - 18:0008:00 - 13:00
Sunday	08:00 - 13:0015:00 - 18:00

Av 10 Mza 26 Lote 2 Col Gonzalo Guerrero

Opening times not available

Avenida 10 Calle 2 Y Calle 4

+52 984 876 2612

Monday	08:00 - 13:00
Tuesday	08:00 - 13:00
Wednesday	08:00 - 13:00
Thursday	08:00 - 13:00
Friday	08:00 - 13:00
Saturday	08:00 - 13:00
Sunday	08:00 - 13:00

Avenida 10 Manzana 26

+52 984 688 8154

Monday	08:00 - 13:00
Tuesday	08:00 - 13:00
Wednesday	08:00 - 13:00
Thursday	08:00 - 13:00
Friday	08:00 - 13:00
Saturday	08:00 - 13:00
Sunday	08:00 - 13:00

Carr Cancun Tulum Km 299

+52 984 803 8081

Monday	08:00 - 13:00
Tuesday	08:00 - 13:00
Wednesday	08:00 - 13:00
Thursday	08:00 - 13:00
Friday	08:00 - 13:00
Saturday	08:00 - 13:00
Sunday	08:00 - 13:00

Carretera Fed 307 Km 306 Punta

+52 984 803 8081

Monday	08:00 - 13:00
Tuesday	08:00 - 13:00
Wednesday	08:00 - 13:00
Thursday	08:00 - 13:00
Friday	08:00 - 13:00
Saturday	08:00 - 13:00
Sunday	08:00 - 13:00

Km 282 Puerto Juarez-L21-3

+52 984 188 0008

Monday	15:00 - 18:0008:00 - 13:00
Tuesday	15:00 - 18:0008:00 - 13:00
Wednesday	08:00 - 13:0015:00 - 18:00
Thursday	08:00 - 13:0015:00 - 18:00
Friday	15:00 - 18:0008:00 - 13:00
Saturday	15:00 - 18:0008:00 - 13:00
Sunday	08:00 - 13:0015:00 - 18:00

Km 282 Puerto Juarez

+52 984 159 1600

Monday	15:00 - 18:0008:00 - 13:00
Tuesday	08:00 - 13:0015:00 - 18:00
Wednesday	15:00 - 18:0008:00 - 13:00
Thursday	08:00 - 13:0015:00 - 18:00
Friday	08:00 - 13:0015:00 - 18:00
Saturday	08:00 - 13:0015:00 - 18:00
Sunday	08:00 - 13:0015:00 - 18:00

Lote 4 Manzana 73

+52 984 803 8081

Monday	07:00 - 21:00
Tuesday	07:00 - 21:00
Wednesday	07:00 - 21:00
Thursday	07:00 - 21:00
Friday	07:00 - 21:00
Saturday	07:00 - 21:00
Sunday	07:00 - 21:00

Paseo Xaman-Ha Mzn.25 L-207

+52 984 873 3843

Monday	08:00 - 13:0015:00 - 18:00
Tuesday	08:00 - 13:0015:00 - 18:00
Wednesday	15:00 - 18:0008:00 - 13:00
Thursday	15:00 - 18:0008:00 - 13:00
Friday	15:00 - 18:0008:00 - 13:00
Saturday	15:00 - 18:0008:00 - 13:00
Sunday	08:00 - 13:0015:00 - 18:00

Tulum Playa D Carmen Km 294

+52 984 803 8081

Monday	08:00 - 13:00
Tuesday	08:00 - 13:00
Wednesday	08:00 - 13:00
Thursday	08:00 - 13:00
Friday	08:00 - 13:00
Saturday	08:00 - 13:00
Sunday	08:00 - 13:00

Filters

Reviews

4.0 Mediocre

Anonymous, Mar 2024

Passenger van

Hours of operation at my Avis location did not reflect the time advertised online. Had to return back the following day to drop off the vehicle.

keddy by Europcar

5.0

Fair

Cleanliness

5.0

Comfort

5.0

Pick-up/Drop-off

5.0

Value for money

5.0

2 locations in Playa del Carmen

Locations in Playa del Carmen

Carr Federal Chetumal

+52 998 877 2100

Opening times not available

Playa Del Carmen, Quintana Roo- Calle 8, Lote 10, Entre Av.15-Av.10

+52 984 873 2820

Monday	07:00 - 21:00
Tuesday	07:00 - 21:00
Wednesday	07:00 - 21:00
Thursday	07:00 - 21:00
Friday	07:00 - 21:00
Saturday	07:00 - 21:00
Sunday	07:00 - 21:00

NU Car

4.8

Mediocre

Read 5 reviews

Cleanliness

7.6

Comfort

7.6

Pick-up/Drop-off

5.2

Value for money

8.4

2 locations in Playa del Carmen

Locations in Playa del Carmen

Avenida Primera Norte Local 3

Monday	08:00 - 13:00
Tuesday	08:00 - 13:00
Wednesday	08:00 - 13:00
Thursday	08:00 - 13:00
Friday	08:00 - 13:00
Saturday	08:00 - 13:00
Sunday	08:00 - 13:00

Local 24 Manzana 81 Lt1 Condo Aldea Thai

Monday	07:30 - 19:30
Tuesday	07:30 - 19:30
Wednesday	07:30 - 19:30
Thursday	07:30 - 19:30
Friday	07:30 - 19:30
Saturday	07:30 - 19:30
Sunday	07:30 - 19:30

America Car Rental

4.6

Mediocre

Cleanliness

8.6

Comfort

8.6

Pick-up/Drop-off

4.6

Value for money

6.0

3 locations in Playa del Carmen

Locations in Playa del Carmen

Avenida Luis Donaldo Colosio Murrieta, Residencial Villas del Carmen

Opening times not available

Calle 4 Norte entre Av. 5 y Av. 10 Manzana 4

+52 984 803 3748

Opening times not available

Condominio Aldea Thai Local 24, Manzana 81 Lote 1 entre calle 26 y calle Cozumel

+52 984 803 3748

Opening times not available

Filters

Reviews

2.0 Poor

Anonymous, May 2024

Passenger van

Pick up took almost an hour. They didn't have the van we reserved. Then they held part of our deposit because the drivers seat was barely damp when we returned and claimed they could not rent it out even though it was 5pm and no one was picking up since they closed at 6. Never renting from this company again!

MEXRENTACAR

4.0

Mediocre

Read 2 reviews

Cleanliness

4.3

Comfort

4.3

Pick-up/Drop-off

3.6

Value for money

4.3

3 locations in Playa del Carmen

Locations in Playa del Carmen

5ta Avenida, Entre 14 N y 16 N

+52 334 170 8243

Opening times not available

Carretera Federal Cancún-Playa del Carmen Km 48

+52 334 170 8243

Opening times not available

Playa Del Carmen Airport

+52 33 4624 2114

Opening times not available

Filters

Reviews

2.0 Poor

Anonymous, Mar 2021

Pros:

Nothing to like. The office wasn't at the address listed. I asked for help finding it and was told by a local man that they moved to a different location about a block away. He led me there and the office was closed even though I was scheduled to pick up my car. I called the number, left a message, and no one ever called me back, ever. After two hours of waiting I went to the next closest car rental place. The man at the counter said MexRentaCar is notorious for taking more reservations than they have cars, closing the office when they run out, and not notifying people they're out of cars.

Cons:

Have a car for me since I had a confirmed reservation, answer your office phone, stay open during your posted hours, notify me of any issues, work your tail off to ensure you have cars for every reservation.

Payless

3.6

Poor

Cleanliness

3.2

Comfort

4.4

Pick-up/Drop-off

3.6

Value for money

3.6

7 locations in Playa del Carmen

Locations in Playa del Carmen

Av 10 Sur Plaza Paraiso

+52 998 803 1901

Monday	07:00 - 21:00
Tuesday	07:00 - 21:00
Wednesday	07:00 - 21:00
Thursday	07:00 - 21:00
Friday	07:00 - 21:00
Saturday	07:00 - 21:00
Sunday	07:00 - 21:00

Av Norte Mza .62 Reg33 #15

+52 998 886 2812

Monday	08:00 - 13:00
Tuesday	08:00 - 13:00
Wednesday	08:00 - 13:00
Thursday	08:00 - 13:00
Friday	08:00 - 13:00
Saturday	08:00 - 13:00
Sunday	08:00 - 13:00

Calle 1 Entre 15 Y 20

+52 984 803 1901

Monday	08:00 - 13:00
Tuesday	08:00 - 13:00
Wednesday	08:00 - 13:00
Thursday	08:00 - 13:00
Friday	08:00 - 13:00
Saturday	08:00 - 13:00
Sunday	08:00 - 13:00

Calle 4 Notre

+52 984 879 4137

Monday	08:00 - 13:00
Tuesday	08:00 - 13:00
Wednesday	08:00 - 13:00
Thursday	08:00 - 13:00
Friday	08:00 - 13:00
Saturday	08:00 - 13:00
Sunday	08:00 - 13:00

Calle Plaza Marina Local 40

+52 984 873 1395

Monday	08:00 - 13:00
Tuesday	08:00 - 13:00
Wednesday	08:00 - 13:00
Thursday	08:00 - 13:00
Friday	08:00 - 13:00
Saturday	08:00 - 13:00
Sunday	08:00 - 13:00

Carr. Cacun Chetumal Km 309

+52 998 246 2014

Monday	08:00 - 13:00
Tuesday	08:00 - 13:00
Wednesday	08:00 - 13:00
Thursday	08:00 - 13:00
Friday	08:00 - 13:00
Saturday	08:00 - 13:00
Sunday	08:00 - 13:00

Paseo Xaman Ha, Lt. #2

+52 998 246 2014

Monday	08:00 - 13:00
Tuesday	08:00 - 13:00
Wednesday	08:00 - 13:00
Thursday	08:00 - 13:00
Friday	08:00 - 13:00
Saturday	08:00 - 13:00
Sunday	08:00 - 13:00

Filters

Reviews

4.0 Mediocre

Joseph, Apr 2024

Standard SUV

Car was dirty, lots of body damage, but staff friendly.

Budget

3.6

Poor

Read 7 reviews

Cleanliness

4.5

Comfort

4.4

Pick-up/Drop-off

3.6

Value for money

3.8

5 locations in Playa del Carmen

Locations in Playa del Carmen

Av 10 Sur Plaza Paraiso

+52 998 803 1901

Monday	07:00 - 21:00
Tuesday	07:00 - 21:00
Wednesday	07:00 - 21:00
Thursday	07:00 - 21:00
Friday	07:00 - 21:00
Saturday	07:00 - 21:00
Sunday	07:00 - 21:00

Calle 1 Entre 15 Y 20

+52 984 803 1901

Monday	08:00 - 13:00
Tuesday	08:00 - 13:00
Wednesday	08:00 - 13:00
Thursday	08:00 - 13:00
Friday	08:00 - 13:00
Saturday	08:00 - 13:00
Sunday	08:00 - 13:00

Calle 4 Notre

+52 984 879 4137

Monday	08:00 - 13:00
Tuesday	08:00 - 13:00
Wednesday	08:00 - 13:00
Thursday	08:00 - 13:00
Friday	08:00 - 13:00
Saturday	08:00 - 13:00
Sunday	08:00 - 13:00

Fed Cancun Chetumal Km 296

+52 988 246 2014

Monday	08:00 - 13:00
Tuesday	08:00 - 13:00
Wednesday	08:00 - 13:00
Thursday	08:00 - 13:00
Friday	08:00 - 13:00
Saturday	08:00 - 13:00
Sunday	08:00 - 13:00

Paseo Xaman Ha, Lt. #2

+52 998 246 2014

Monday	08:00 - 13:00
Tuesday	08:00 - 13:00
Wednesday	08:00 - 13:00
Thursday	08:00 - 13:00
Friday	08:00 - 13:00
Saturday	08:00 - 13:00
Sunday	08:00 - 13:00

Filters

Reviews

2.0 Poor

Anonymous, Jan 2024

People carrier

When I arrived, they told me that they did not have the car. i then went to the rental agency next door and they coincidentally has the same car at but at double the price. The cars all came from the same lot and had no Budget or other agency stickers to distinguish one from another. When I returned the car, there was a person waiting for the car who has just experienced the same scam.: rented online from Budget at one price, was told there was no such car on arrival, went next door and paid double for fhe same car. Total scam.

2.0 Poor

Alisa, Apr 2021

Pros:

The staff were friendly.

Cons:

The car wasn't there. There was no rental, the reservation wasn't honored. And even if they had had a car they would have demanded an extra $22/day in mandatory insurance that was never indicated in the rental agreement and would have priced them out no matter what.

Infinity Car Rental

3.6

Poor

Read 4 reviews

Cleanliness

3.6

Comfort

3.6

Pick-up/Drop-off

3.6

Value for money

3.6

2 locations in Playa del Carmen

Locations in Playa del Carmen

10 Avenida Nte. 128 A entre calles 2 y 4, Col Centro.

+52 998 689 1918

Opening times not available

3 10th St, Mz 27 Between 2nd And 4th St.

Opening times not available

Filters

Reviews

2.0 Poor

Mike, Mar 2024

Economy

Two hour wait with one customer in front Car delivered dirty Car did not run properly. Had engine issues immediately.

2.0 Poor

Anonymous, Dec 2023

Economy

I liked nothing. The car was not available when I arrived in the office.

10.0 Wonderful

Anonymous, Nov 2023

Economy

Simplicity and price

National

3.4

Poor

Read 7 reviews

Cleanliness

5.2

Comfort

4.4

Pick-up/Drop-off

4.2

Value for money

4.2

3 locations in Playa del Carmen

Locations in Playa del Carmen

Av Constituyentes 2

+52 984 877 2900 ext. 244055

Monday	00:00 - 00:00
Tuesday	00:00 - 00:00
Wednesday	00:00 - 00:00
Thursday	00:00 - 00:00
Friday	00:00 - 00:00
Saturday	00:00 - 00:00
Sunday	00:00 - 00:00

Av. Constituyentes #1

+52 984 873 4000 ext. 3055

Monday	00:00 - 00:00
Tuesday	00:00 - 00:00
Wednesday	00:00 - 00:00
Thursday	00:00 - 00:00
Friday	00:00 - 00:00
Saturday	00:00 - 00:00
Sunday	00:00 - 00:00

C 3 Sur 229 Mza 16 Lt 2

+52 984 873 0883

Monday	09:00 - 18:00
Tuesday	09:00 - 18:00
Wednesday	09:00 - 18:00
Thursday	09:00 - 18:00
Friday	09:00 - 18:00
Saturday	09:00 - 18:00
Sunday	09:00 - 18:00

Filters

Reviews

2.0 Poor

Natacha, May 2021

Pros:

Nothing

Cons:

I saw a price online and when I went to the shop they asked me for an insurance and I had to pay double the price of the car. I’ve never had this situation in over countries

2.0 Poor

Hilary, Mar 2021

Pros:

They didn’t actually have any cars to rent out even though they had multiple listings online.

2.0 Poor

Anonymous, Jan 2021

Cons:

The office is hard to find and upon return they made my wife wait outside due to Covid ( even though when we came to pick up the car we were both allowed in the office). Furthermore I waited in the office for half an hour for them to give me my paperwork after asking twice for it they kicked me out. I now have the entire $2500 deposit pending on my credit card. Meanwhile we barely caught our flight back to the states thanks to this terrible experience.

Europcar

3.3

Poor

Read 19 reviews

Cleanliness

4.2

Comfort

4.6

Pick-up/Drop-off

3.6

Value for money

3.5

6 locations in Playa del Carmen

Locations in Playa del Carmen

Calle 10 Manzana 35, Lote 2-05, Local 6 Col. Centro Playa del Carmen Solidaridad Centro Comercial Plaza Paraiso

+52 984 157 9197

Opening times not available

Carr Federal Chetumal

+52 998 877 2100

Opening times not available

Carretera federal Chetumal Perto Juarez Km 300, Playa del Carmen / Solidaridad, Quintana Roo CP Dentro del Hotel Bluebay

+52 984 179 9252

Opening times not available

Oficina virtual, comunicarse al: +52 (984) 873 2820

+52 984 873 2820

Opening times not available

Playa Del Carmen, Quintana Roo

+52 984 873 2820

Opening times not available

Predio Limonar, Fraccion 2, Acceso Xcalacoco Playa del Carmen, QROO

Opening times not available

Filters

Show reviews that mention

Reviews

2.0 Poor

Anonymous, Nov 2024

Economy

Unexpected and outrageous fees for car insurance

2.0 Poor

Anonymous, Sept 2024

Full-size

You charged me although I had cancelled the reservation two minutes after booking it. This is a scam. You advertise really low prices, then I want to take the insurance, then you refuse to sell it to me. Then I cancel. Then I receive a charge on my credit card. This is a pure scam.

2.0 Poor

Anonymous, Feb 2024

Compact

Do NOT book with them! They will steal your money. Horrible service

3.9 Poor

Anonymous, Jul 2021

They will find a way to make you take their insurance! You'll need a letter from your insurer describing in detail what they are covering.

2.0 Poor

Anonymous, May 2021

Cons:

The address is not correct, the car does not exist and the price is 60 usd (instead of 41 usd) for a cheaper category of car, plus i have to pay the insurance cause they don’t accept the insurance of the credit card. It’s a fraud.

2.0 Poor

Anonymous, May 2021

Pros:

Super rude staff (young guy)

Cons:

Staff was so rude that we decided not to rent there and go somewhere else.

Hertz

3.2

Poor

Read 6 reviews

Cleanliness

4.5

Comfort

4.2

Pick-up/Drop-off

3.3

Value for money

3.1

8 locations in Playa del Carmen

from£14/day

Locations in Playa del Carmen

5 Avenida X Calle 28 Nte

+52 800 709 5000

Monday	07:00 - 21:00
Tuesday	07:00 - 21:00
Wednesday	07:00 - 21:00
Thursday	07:00 - 21:00
Friday	07:00 - 21:00
Saturday	07:00 - 21:00
Sunday	07:00 - 21:00

Area Comercial Hotel Xcaret

0180 0709 5000

Monday	07:30 - 19:30
Tuesday	07:30 - 19:30
Wednesday	07:30 - 19:30
Thursday	07:30 - 19:30
Friday	07:30 - 19:30
Saturday	07:30 - 19:30
Sunday	07:30 - 19:30

Av 10 Norte Esq 14 Nte Bis

+52 800 709 5000

Monday	07:00 - 21:00
Tuesday	07:00 - 21:00
Wednesday	07:00 - 21:00
Thursday	07:00 - 21:00
Friday	07:00 - 21:00
Saturday	07:00 - 21:00
Sunday	07:00 - 21:00

Av. 15 Local 41pb

+52 999 911 8040

Monday	07:00 - 21:00
Tuesday	07:00 - 21:00
Wednesday	07:00 - 21:00
Thursday	07:00 - 21:00
Friday	07:00 - 21:00
Saturday	07:00 - 21:00
Sunday	07:00 - 21:00

Playa Del Carmen

+52 800 709 5000

Monday	07:00 - 21:00
Tuesday	07:00 - 21:00
Wednesday	07:00 - 21:00
Thursday	07:00 - 21:00
Friday	07:00 - 21:00
Saturday	07:00 - 21:00
Sunday	07:00 - 21:00

Plaza Paraiso

Opening times not available

Quinta Ave. & Calle 10

+52 999 911 8040

Monday	07:00 - 21:00
Tuesday	07:00 - 21:00
Wednesday	07:00 - 21:00
Thursday	07:00 - 21:00
Friday	07:00 - 21:00
Saturday	07:00 - 21:00
Sunday	07:00 - 21:00

Quinta Avenida Colcentro

+52 800 709 5000

Monday	07:00 - 21:00
Tuesday	07:00 - 21:00
Wednesday	07:00 - 21:00
Thursday	07:00 - 21:00
Friday	07:00 - 21:00
Saturday	07:00 - 21:00

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Reviews

2.0 Poor

Anonymous, Jan 2025

Passenger van

No good

2.0 Poor

Mohammed, Jan 2025

Premium

Renting with Hertz, Dollar, Firefly & Thrifty in Playa Del Carmen , is a huge scam and waist of time . The people in front of me, he tried to force them to pay 500$US extra for 4 days rental ! When it came to my turn, he said my premium car wasn’t available, there were economy cars available, but he wouldn’t give me that, because it was already reserved ! Basically if you pay a promo price online, they will no honor it, even if it’s on the Hertz website . Just a bunch of crooked people .

2.0 Poor

Alan, Aug 2020

Pros:

They NEVER HAVE THE CAR you order AND they try to upsell you $1000 pesos per day... THEY SUCK, NEVER RENT THERE... NEVER... You show up there and you're in a JAM if you're tight with time... They GOT YOU BY THE BALLS and upcharge...

Alamo

3.0

Poor

Read 11 reviews

Cleanliness

3.8

Comfort

3.8

Pick-up/Drop-off

2.6

Value for money

3.2

One location in Playa del Carmen

Locations in Playa del Carmen

5a Ave Norte Esq Calle 6 Norte

+52 984 803 1239

Monday	08:00 - 13:00
Tuesday	08:00 - 13:00
Wednesday	08:00 - 13:00
Thursday	08:00 - 13:00
Friday	08:00 - 13:00
Saturday	08:00 - 13:00
Sunday	08:00 - 13:00

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Reviews

2.0 Poor

Anonymous, Feb 2024

Economy

They didn’t have a car

2.0 Poor

Anonymous, Jan 2024

Intermediate SUV

We reserved a car and there was no car available.

2.0 Poor

thecampdude, May 2021

Cons:

They did not have a car for me

2.0 Poor

Anonymous, May 2021

Cons:

You should communicate more with each other. In the rental: 1) they didn't have the car at all 2) the price was much higher (from 75 to 185 dollars) I was told that you know it but do not regard it. Make it better please. We solved it directly with Hertz in the end. Have a nice day! Petr

4.0 Mediocre

Tatianna, May 2021

Cons:

When I arrived to pick up my car rental reservation they did not have a car available and had me wait over 20mins to even get that information when they knew the entire time.

2.0 Poor

Gertrude, Mar 2021

Pros:

Nothing

Cons:

they didn’t have the car ,that we rented at least a month ago. And they couldn’t have cared less. We had to take a bus to get to our destination

Firefly

2.8

Poor

Read 14 reviews

Cleanliness

4.4

Comfort

4.2

Pick-up/Drop-off

3.0

Value for money

2.9

2 locations in Playa del Carmen

Locations in Playa del Carmen

Playa del Carmen Airport

Opening times not available

Plaza Tukan Local 4 10a Avenid

0180 0709 5010

Monday	07:00 - 21:00
Tuesday	07:00 - 21:00
Wednesday	07:00 - 21:00
Thursday	07:00 - 21:00
Friday	07:00 - 21:00
Saturday	07:00 - 21:00
Sunday	07:00 - 21:00

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Reviews

2.0 Poor

Anonymous, Jan 2024

Standard

Scam, avoid They said they don’t have a car, and offered another 2000 USD more!

2.0 Poor

Anonymous, Jan 2024

Economy

They didn’t have the car we reserved available and said it could take a few days before they did . The only car they had was 5x the price. We ended up with no car.

2.0 Poor

Anonymous, Dec 2023

Standard

Very expensive extra charges that you cannot get rid of

2.0 Poor

Alberto, Dec 2021

They don’t have my car

2.0 Poor

David, Apr 2021

Pros:

They charge mandatory insurance which is 3 times more than the car rental.

2.0 Poor

Anonymous, Feb 2021

Pros:

The drop off was super quick and efficient.

Cons:

We were quoted $350 we knew the y were going to try to sell us insurance so we got insurance trough our credit card, even with our credit card insurance they wanted to charge us the $350 plus another $850 for insurance for $1200 total!!! When we told them that was ridiculous and started to leave the price suddenly dropped to $750 total which was still twice what we were quoted but we accepted it. Its really sad that they try to take advantage of people on vacation!!

Economy Rent a Car

2.6

Poor

Read 6 reviews

Cleanliness

3.8

Comfort

3.6

Pick-up/Drop-off

2.6

Value for money

3.2

One location in Playa del Carmen

Locations in Playa del Carmen

Local 24, Manzana 81 Lote 1, Condominio Aldea Thai

Opening times not available

Filters

Reviews

2.0 Poor

Anonymous, Apr 2021

Pros:

I paid really more without explication!

2.0 Poor

David, Apr 2021

Pros:

Economy is an intermediary for other companies in Playa del Carmen, they took the reservation knowing they didn't have cars. I got a mysterious message through whatsapp saying that there were no more cars. When I went to another location for the agency who messaged me, America auto rentals, they did in fact have cars but didn't want to give it at the rate I reserved for, because there were clients willing to pay more.

Dollar

2.0

Poor