Pros: Staff was clear with details and extremely helpful.
15 Jan 2017
Reasonable price but cleaning and inspection needs
Pros: I liked the price and ease of booking with Kayak. That meant no long international calls needed. Almost always I met very nice, polite, helpful staff.
Cons: I did not like the nighttime inspection in a dark parking lot with water sprinkled over some parts of the car to appear it was washed. Yet in daylight I noticed it was dirty and had damage below where I could not see in the dark. The staff is nice, but their cleaning and inspection process is lacking.
12 Mar 2017
Pros: I liked everything. The car was clean, comfortable and smooth. It suited me amicably.
When i returned it 3days later than expected, the charge was only $50 and there was no fuss.
Would definitely use them again.
Cons: It took us about an hour to find the person who was suppose to get us the car becuase there is no proper booth/office for Europcar in port of spain airport. And even at the Drop off we couldnt find anybody I gave the keys to an off duty worker of Europcar