7.9 Good24 Aug 2021
Very nice car, clean, comfortable and ran well.
2.0 Mediocre26 Apr 2021
Did not have a good experience overall.Better customer service and willingness to resolve issues.
10.0 Excellent14 Feb 2021
It was great all...nice car, nice people, great price, all great
10.0 Excellent16 Nov 2020
all of the aboveInfinity G50 is a cheap car. I would have preferred a Jetta. But was in good working condition
8.0 Excellent10 Oct 2020
The pickup was extremely easy once it was my turn, did a quick walk around swiped my card and I was off. The young guy that got me going was very quick and polite.When the TV commercials say we'll pick you up that's true if you are already within walking distance anyway!!! The office is located on the edge of town, I live 13 miles away down a 55 mph state hwy, they wouldn't come pick me up because I was outside the 10 mile radius. The thing that really upset me is any place say 5-7 miles away in town would have taken as long or longer with lights and traffic!!!
10.0 Excellent23 Jul 2020
The young Lady that helped us was very friendly, A customer Service all star!Everything went very well from pickup to drop off.
7.2 Good16 Jun 2020
The process of reserving the car and the car itself was easy.There was an issue when I dropped off the car in Helena. I will say that the empolyee, Gwen, who helped me from Albany was VERY helpful. She resolved the issue. I feel that the employee in Helena was also very kind and was just trying to do his job. The situation did cause me some stress, though.
10.0 Excellent21 Oct 2019
Emily was outstanding... She was kind and professional. She listened to my situation and offered me a solution that would work. I was very pleased with my rental.
5.2 Okay7 Oct 2019
The rental company was closed when we dropped the car off and noticed that there was a sign posted that said we are liable for the car until the employees process the car back in. I’m not sure I agree with that statement. If I return the car to your lot I damaged and then someone else hits it returning another vehicle or it gets broken into, I should not be liable for those damages. Also, who’s to say that I’m not going to be charged for an additional day or hours because nobody is there to accept the keys?
10.0 Excellent17 Aug 2019
Courteous staff, quick car pick-up and very quick drop off procedures at PDXNothing, really. Very good experience