Pros: It located in the airport. Thats the best thing i can honestly say about them.
Cons: They did not have the car type i expected and had to drive a lower car. The car was not washed, and had a bad sensor where it was beeping every 10 mins. The beeping came from the open door sensor. Yet all doors where closed. Also i got over charged. They toldme one price and at the end om my 3 night rental the game me a different price. Please be diligent and have everything in writing. They tell you one thing and do another thing. Rule of thumb, check your final price before taking the car.
28 Nov 2016
Bad transaction. Budget did not have the car that
Cons: When I went to the counter, they did not have the car that I reserved.
Cons: When we arrived late evening in Leon and went to the Europcar counter, our "reservation" didn't mean anything. The people in front of us were dealing with the same issue - there was one car, two of us with reservations, and both of us had a price quoted that was DOUBLE what our reservation said. (they added in insurance, a different location drop off fee and a commission, even though none of that was mentioned in our reservation). We ended up walking away and taking cabs for the week. DO NOT RENT FROM EUROPCAR and don't think your reservation means anything.
Too many hidden fees, and its Guanajuato not Nuevo Mexico
Pros: The staff at the car lot were helpful. Car was clean and great.
Cons: Too many hidden fees, it cost double the price once you got there, they make you get an insurance, they make leave a insane amount of deposit, like between 2000 US dollars to 10k US dollars. So if ur renting a car in Mexico, make sure you know u will have to buy a rental insurance, the price quoted is not the price you will pay, and be ready to leave a big deposit, make sure you have 10k cleared on your credit card.