Recent reviews
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9.2
Pros: yes, staff was very, very friendly, and drop-off was very simple.
Cons: A roof over the cars during freezing rain would have been lovely. I did love to have found an ice scraper in the back seat.
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10.0
Pros: EASY
Cons: ALL WAS PERFECT
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10.0
Great vehicle for what we needed
Pros: Size, gas mileage, smooth ride, back up camera, automatic door opening
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10.0
Cons: I had to go online to get a rate of $275 vs the walk up rate of $450 for 9 days.....why can't you just offer the same rate. It was semi stressful
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6.8
art
Pros: Value for money was great. Cheapest rates. Vehicle was clean
Cons: 1. I was given a lower class vehicle originally. 2.
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10.0
Excellent vehicle
Pros: It was clean and ready to go when we arrived.
Cons: Very happy, no complaint
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2.0
Never again
Pros: Arrived in Denver on way to Sioux Falls, united cancelled the flight and could rebook for 8:35 the next evening. That would have been 24 hours in Denver airport (after waiting in lines with hundreds of other people). Decided to drive there and complete the leg of trip must faster, I thought. Got to Denver Avis rental office, about 35 or so people were there, two to three rental agents were assisting other stranded people and a few reservations. Stood in line for over 2.5 hours while the agents processed in an epic glacial speed. When I finally get up to the counter, the manager (I assumed) appeared and was full of apologies. He did not know of the horrendous amount of wait time. Lobby was filthy. Car was filthy. A running light and a headlight were out on the car (less than 6000 miles). Never again. Denver airport's and its United hub need to get their sh!t together. No wonder my corporation offers trips that don't involve Denver in hire plans.
Cons: Didn't make it to Sioux Falls, United cancelled my flight. Rented from Denver. Never again.
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8.0
Good experience overall
Pros: The drop off was quick and easy. The desk staff was very friendly and helpful. The car was in good condition and very clean.
Cons: Pickup took over an hour for a line of only 5 people. The first car had a faint smell of smoke. The first car developed a flat tire the first day I had it but they allowed me to quickly trade it in for a different car.
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6.0
Need better directions
Pros: Friendly staff. Nice to have an upgrade.
Cons: Upgrade was for a car without new technology.
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5.2
Cons: The woman at the counter at pickup was extremely rude to each person in line.
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10.0
always alamo
Pros: The car was wonderful to drive. I have rented from Alamo since the 1980's. Wish I had been smart enough to buy stock then. The only area that was a little different was a keyless ignition. New for me didn't take long to adjust. You have wonderful employees.
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9.6
Sam the agent gave best service ever
Pros: Attentive to our needs
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9.2
Pros: yes, staff was very, very friendly, and drop-off was very simple.
Cons: A roof over the cars during freezing rain would have been lovely. I did love to have found an ice scraper in the back seat.
review from
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10.0
Pros: EASY
Cons: ALL WAS PERFECT
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10.0
Great vehicle for what we needed
Pros: Size, gas mileage, smooth ride, back up camera, automatic door opening
review from
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10.0
Cons: I had to go online to get a rate of $275 vs the walk up rate of $450 for 9 days.....why can't you just offer the same rate. It was semi stressful
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10.0
Excellent vehicle
Pros: It was clean and ready to go when we arrived.
Cons: Very happy, no complaint
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10.0
always alamo
Pros: The car was wonderful to drive. I have rented from Alamo since the 1980's. Wish I had been smart enough to buy stock then. The only area that was a little different was a keyless ignition. New for me didn't take long to adjust. You have wonderful employees.
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9.6
Sam the agent gave best service ever
Pros: Attentive to our needs
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6.8
art
Pros: Value for money was great. Cheapest rates. Vehicle was clean
Cons: 1. I was given a lower class vehicle originally. 2.
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8.0
Good experience overall
Pros: The drop off was quick and easy. The desk staff was very friendly and helpful. The car was in good condition and very clean.
Cons: Pickup took over an hour for a line of only 5 people. The first car had a faint smell of smoke. The first car developed a flat tire the first day I had it but they allowed me to quickly trade it in for a different car.
review from
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2.0
Never again
Pros: Arrived in Denver on way to Sioux Falls, united cancelled the flight and could rebook for 8:35 the next evening. That would have been 24 hours in Denver airport (after waiting in lines with hundreds of other people). Decided to drive there and complete the leg of trip must faster, I thought. Got to Denver Avis rental office, about 35 or so people were there, two to three rental agents were assisting other stranded people and a few reservations. Stood in line for over 2.5 hours while the agents processed in an epic glacial speed. When I finally get up to the counter, the manager (I assumed) appeared and was full of apologies. He did not know of the horrendous amount of wait time. Lobby was filthy. Car was filthy. A running light and a headlight were out on the car (less than 6000 miles). Never again. Denver airport's and its United hub need to get their sh!t together. No wonder my corporation offers trips that don't involve Denver in hire plans.
Cons: Didn't make it to Sioux Falls, United cancelled my flight. Rented from Denver. Never again.
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6.0
Need better directions
Pros: Friendly staff. Nice to have an upgrade.
Cons: Upgrade was for a car without new technology.
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5.2
Cons: The woman at the counter at pickup was extremely rude to each person in line.
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