Windsor Locks car hire

Windsor Locks car hire

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Windsor Locks, CT, United States
28 Sep — 5 Oct
Same drop-off
Windsor Locks, CT, United States
Tue 28/9
Noon
Tue 5/10
Noon
Driver's age:

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Windsor Locks car hire information

Pick-up locationWindsor Locks
Hire locations10
Airport locations10

Windsor Locks car hire reviews and directory

Rated no. 1
Dollar
Best rated
7.5 Good (113 reviews)
1 location in Windsor Locks
Dollar
Locations in Windsor Locks
  • 7.9
  • 7.7
  • 7.3
  • 7.2
  • 7.2
Recent reviews
7.9 Good19 Sep 2021
Easy transport via shuttle to Dollar office. We walked right up to the desk. It seemed to take Forever but car rental Places always do. We got the car and realized that the numbers didn’t match the paperwork. Turns out the wrong tag was on the right car. That took awhile to straighten out but they did. Coke Machine was broken without a sign stating that but one of the ladies gave us 4 bottles of water which we really appreciated.
3.9 Mediocre3 Sep 2021
Very long wait for pick up…
5.9 Okay24 Jul 2021
Cost was insanely expensive, but all rent a cars are that way right now. Cars was a bit old too. Pick up in Hartford took forever, one worker checking in everyone for Dollar, Thrifty and Hertz. She was great, but it took a long time because she was by herself. Drop off in Portland was a mess. No one to check in cars. Still don’t have a receipt more than 24 hours after drop off.
1.9 Horrible20 Jul 2021
I am requesting my back reimburse half the day. Was lied to by the attendant
6.0 Good6 Jul 2021
Quick shuttle from airport.Dollar and Hertz were combined which was confusing. Drop-off was time consuming as there was a line to drop-off the car and then only 1 shuttle to the airport so many people had to wait for multiple shuttle trips
6.0 Good10 May 2021
coffee splashed in inside door panel of a "sanitized for your protection" vehicle. gotta wonderbetter sings for Dollar location inside and out. all you see is Hertz
2.0 Mediocre22 Feb 2021
Our flight was delayed, landing us about 30 minutes after Dollar closed for the night. Before our flight departed, I called the Dollar location directly to inform them. If they wouldn’t be open, I was going to cancel my reservation and book with someone else who would still be there. They assured me it wouldn’t be an issue, and took down my flight information. As soon as we landed, I called again, and nobody answered. We waited for the bus to show, but it never did. They closed at their regular time, and left us stranded. Then, because we didn’t cancel before the time we were supposed to arrive, they refused to refund the money since we prepaid. I would not rent with Dollar again.
2.0 Mediocre28 Jan 2021
nothingcancellation due to Covid and NO REFUND of $61.
6.0 Good31 Dec 2020
Should have used Hertz to start with all the extra fees and misleading insurance material.
5.2 Okay14 Nov 2020
Charged a30 dollar device fee for a $1.30 toll. Super disappointed. Counter guy knew my husband was going on I 90 but said he didn’t need toll box. Just another way to rip off consumer
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Rated no. 2
Alamo
8.3 Excellent (53 reviews)
1 location in Windsor Locks
Alamo
Locations in Windsor Locks
  • 8.6
  • 8.1
  • 8.2
  • 8.3
  • 8.3
Recent reviews
6.8 Good7 May 2017
Despite the long line and slow processing of customer, Rental Agent, Renee, did a great job turning-around an otherwise unpleasant experience. She apologized for the long wait, and upon hearing how long I had been waiting, she offered to compensate me with an upgraded vehicle, even though she realized I would never make it to my destination on-time, at that point. Renee was pleasant and helpful.Upon arrival at the Alamo/National location, the line for service was extremely long, only the National desk was open apparently servicing both Alamo and National rentals, and the speed at which the rental agents were processing customers was very slow. Some folks, especially those that had more than one person in their party, chose to leave one person in line while they tried the kiosk to automate processing of their reservation; however, the kiosk was apparently hit or miss, as some folks were able to successfully process their rental reservation, while others had to join back in line because the kiosk would eventually error and not finalize their reservation. I arrived at the Alamo rental location about 9:55am, expecting to be in-out within 5-10 mins, leaving plenty of time for the 40 minute drive that lay ahead of me to get to my destination on-time by 11am. As I was alone, I did not dare step out of line to try one of the hit/miss kiosks as others had tried. And, after over 30 minutes waiting in line, it wasn't until 10:35am when I rental agent, Renee, was finally able to wait on me and process my reservation. I arrived at my destination late due to the delay at the Alamo/National rental location, but please note about Renee in the "What did I like?" section, and how she tried to turn my experience around.
7.2 Good7 May 2017
Fuel economyThe associated was flabbergasted when I asked for a copy if the rental agreement, where I had declined all insurance, etc. I've had plenty of issues with past rentals to justify this request. After 10 minutes, he returned and told me the copier was broken and he could not provide me with a copy.
9.2 Excellent2 Apr 2017
The car was clean, drove well, and it was easy to check in and check out of the rental location.Hidden fees were annoying. It would have been nice to have the various taxes and young driver fees included in the (Kayak) search and/or initial bill.
6.4 Good1 Apr 2017
The service was good but the car's condition was not.Checking in and out was quick and easy.The car was slightly dirty on the interior, it smelled like smoke and the exterior could have used a wash. If I hadn't been in such a hurry and it hadn't been so late, I would have gone back inside and asked them the exchange the car for another one.
10.0 Excellent29 Mar 2017
Drop OffSpeedy drop off, great attendeesN/A
10.0 Excellent27 Mar 2017
Pickup & Return Quick & easy !!!Return which really quickSome one should let basics know of car for just three minutes
10.0 Excellent3 Mar 2017
Super fast dropoff processing.
9.6 Excellent27 Feb 2017
great car , clean, fast checkintaxes and fees !!!!!!
10.0 Excellent27 Feb 2017
Didn't have car I reserved. But did get a BMW. Nice
8.8 Excellent20 Feb 2017
Great carQuick upgrade Worth the money Great on gasGPS was horrible took me 7.5 hours to get to DE
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Rated no. 3
Budget
7.6 Good (90 reviews)
1 location in Windsor Locks
Budget
Locations in Windsor Locks
  • 7.8
  • 8.1
  • 7.5
  • 7.6
  • 7.3
Recent reviews
7.9 Good18 Sep 2021
A little cramped since avis has aquired budget but overall decent experence
5.9 Okay17 Sep 2021
The one MAJOR problem, and this is a real problem, is that there is NO ONE who answers the phone at the airport location or sometimes on the national line. I believe I left something of value in the car and I cannot get through to anyone!!! The national line just keeps saying that I have to keep trying the local. I've been trying non stop for a day and a half. As far as the rental car and process, it is fine if you have luck with doing everything on line.
5.9 Okay28 Aug 2021
I was told by an attendant when I dropped off my car at MSP airport location to just leave my keys in the car and they will take care of it. When I reached my next location, I wasn't able to rent my car because my rental policy wasn't closed. The manager had to do an override which extended the time it took to rent second car and it was late...about 1:00 a.m. at that time. Even after a couple days, I haven't received a receipt for that 1st rental at MSP. It was frustrating.
10.0 Excellent15 Aug 2021
Very helpful staff and drivers. Kind and considerate, beyond the call of duty.
10.0 Excellent13 Aug 2021
Loved the experience
10.0 Excellent18 Jul 2021
Even with delayed flight, they were still open.
4.0 Okay29 Mar 2021
Cean carCheck-i was horrible. Check out was horrible
5.2 Okay18 Nov 2020
Drop off was easy.Pickup attendant seemed bothered we were there. The car had scuffs all down the side that were not disclosed before hand so we took pictures and went back inside and she just scribbled it down on a paper and handed it back to me. And the check engine light came on in the car.
4.4 Okay12 Oct 2020
Staff was friendly, easy to check out and return the vehicle.Estimated price was hundreds of dollars difference, I also received a truck instead of an SUV as advertised.
4.8 Okay25 Aug 2020
Broken ez-toll pass. Found that out 2 hours into my trip when I attempted to pay a toll. Budget told me to pay and kee my receipts. Well apparently you can't pay because the ez-pass was paying all the tolls. ]So even though I didn't open it it was still activated therefore I'm charged for the device everyday I had the rental. Calling my local budget and the 800 number was ABSOLUTELY no help at all. Second it rained...I pull off and water is running i to the car from the fron windshield. TOTALLY NOT WORTH $493.00 that I paid. However I had to get my daughter back to school t a certain time so I had to SUCK IT UP!!!
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Rated no. 4
Payless
7.3 Good (44 reviews)
1 location in Windsor Locks
Payless
Locations in Windsor Locks
  • 7.3
  • 7.6
  • 7.3
  • 7.1
  • 7.4
Recent reviews
8.0 Excellent6 Apr 2021
Staff were very friendly and helpful! And the price was right.I wish there were a sign that indicated where it was safe to ride over the spikes. We ended up parking outside of the rental location so that we didn't ruin our car. It was also confusing which care rental location to use, because the location on Google Maps no longer exists -- it's now an Amazon location and there's no entrance to the public -- and there were two different car rental locations that listed "Payless" on their signs, so we wasted time driving around until we made some sense of the confusing issues, and we eventually picked one location to see whether it would work out, without knowing for sure that I was in the right place until I actually got inside. Two different people driving around the airport asked me where to find the Payless pickup booth when I still had no idea, so it seems like the setup is a bit confusing in general. PLEASE fix your Google Maps entry, and PLEASE update your signs to make it clear (1) where to go for Payless pickups and (2) where to drive without destroying your car's tires.
4.4 Okay2 Nov 2020
quick pick up and drop offthe car that was given to us has a scratches and dents on the front (most probably caused by an accident), the interior of the car smells like someone smoked inside.
10.0 Excellent19 Oct 2020
Staff was friendly, and was able to quickly accommodate my request to extend an extra day, and honored the same rate as the first day.A bottle of water would have been a nice touch after being dehydrated in the air.
10.0 Excellent8 Oct 2020
The staff was very friendlynothing, everything was perfect!
10.0 Excellent28 Sep 2020
Onsite staff=awesome, friendly and efficient.Customer service over the phone was absolutely abysmal.
8.0 Excellent27 Sep 2020
First two cars offered had defects.
4.0 Okay29 Jul 2020
Reserved a economy but they gave us a midsize That’s the only plus. But picking up the car was a 30 minutes wait. Even after we told them we were heading to a funeral the two ladies behind the counter totally disregarded us. As we waited inside we saw how rude they were treating other customers. Sorry to say awful experience.Customer service - respect
8.0 Excellent26 May 2019
The attendant had trouble ( said she was not familiar computer and printer ) gave a ticket for the wrong vehicle ( in the lot a customer was loading his luggage in the car she sent me to, he showed me the ticket with the same number that was on my ticket ) back inside to wait in line again, do over
5.2 Okay13 Jul 2018
Car really banged up and filthy windowsPriceCar was not ready at the time I reserved it. Had to wait about 20 minutes. Then when I got in, the windows were so filthy (especially on the inside), I had to pull over and clean them. Car had tons of nicks and dents.
9.6 Excellent28 Feb 2018
Good price, car was fine, a little wait to pick upCar was fine, could pair my phone with it, comfortable, good value. Price better by far than competitors. Easy drop off.Payless is in the Budget lot at Bradley, a little slow on pickup time.
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Rated no. 5
Thrifty
6.9 Good (75 reviews)
1 location in Windsor Locks
Thrifty
Locations in Windsor Locks
  • 7.1
  • 7
  • 6.7
  • 7
  • 6.7
Recent reviews
7.9 Good29 Jul 2021
Costomer service was very good.
5.9 Okay19 Jul 2021
I was given a Chevy Spark. If they charged $19 or $29 a day, it might have been acceptable. However, at over $100 a day, it was a ridiculously small car with no features. I am 6'3" and it felt like a clown car to me. Shuttle driver and staff were very friendly.
10.0 Excellent18 Mar 2021
So fast, so efficient!We had a short wait for the shuttle but not terrible.
8.0 Excellent15 Dec 2020
drop off and pick up was very easythe care I rented, a Nissan Rogue does not have a seat option to raise and lower it. It was uncomfortable to drive as I am short and was unable to adjust the seat to a better driving position where I could actually see the front end of the car.
7.2 Good24 Nov 2020
Drop off was frustrating; still have not received an email receipt from a Sunday evening return—there was no attendant I could find and am worried it hasn’t been checked in.
4.4 Okay22 Aug 2020
Undocumented fees. No notification at any time during the booking and confirmation process. Very disappointing.
5.2 Okay17 Aug 2020
Staff was helpful and courteous on pickup and dropoff.The car had a large obstruction (1/1/2 to 2 inches) on the windshield, in the middle of my field of vision. When I picked up the car I just thought it was from a bug, and when the wipers did not remove it I planned on cleaning the windshield myself when I got home (was leaving on a trip early the next morning). The substance on the windshield was like a hardened glue, and I could not remove it. I tried calling your service number but could not reach a representative. I left on my trip (7 hour drive)early the next morning and had to drive with the obstruction in my line of vision.
5.6 Okay25 Jul 2020
The car smelled like cigarettes every time I drive.
2.0 Mediocre8 Apr 2020
Irrelevant.Rental was non-existent due to coronavirus.
10.0 Excellent26 Jan 2020
All the staff were very friendly and happy. We were in a car in about 5 minutes and took us less than a minute to check out. It’s close to the airport and was a straight shot to the main highways. I would easily come back here next time.I’m really trying to think of something critical, but can’t. It’s an older building, but still felt clean. Routine oil change light came on in our vehicle. It was a minivan, which is not our style but made for a great laugh the whole time (and that’s what we reserved because it was a good price).
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Rated no. 6
Enterprise
8.6 Excellent (26 reviews)
1 location in Windsor Locks
Enterprise
Locations in Windsor Locks
  • 8.6
  • 8.7
  • 8.7
  • 8.4
  • 8.2
Recent reviews
10.0 Excellent25 Aug 2021
Nothing! Was a seamless process to rent our car
10.0 Excellent18 Dec 2020
Everyone I interacted with was kind and helpful
10.0 Excellent3 Aug 2020
The free of charge upgrade
9.6 Excellent25 Jul 2020
The only problem I had was it was difficult to know where to return the vehicle as national was doing all the check-in’s for enterprise and that made it a little weird to get back to the location. It would’ve been helpful if they would’ve given a little more information on that.
10.0 Excellent23 Apr 2017
Quick in and out. no fuss. no excess upsell pressure.
10.0 Excellent30 Jan 2017
Staff was engaging, informative, and helpful...particularly Megan (relatively new employee).
10.0 Excellent28 Jan 2017
Great Company - Always Go the Extra MileWhen we couldn't get all of the baby paraphernalia - and us - into a full-size that we had rented, they worked out an upgrade to an SUV for us. And at 9:30 PM in the evening, with a crying baby, and faced with an hour drive, we can't tell you how nice that was for us.
6.0 Good2 Jan 2017
The care was terrible. the shifter was a dial and I had constant issues
10.0 Excellent2 Dec 2016
Great Customer ServiceEnterprise was awesome. They were professional, courteous, and efficient.XM radio should be included in the rental price.
2.0 Mediocre11 Oct 2016
Beware that they can cancel on youI purchased on their site with no trouble. On the day of the reservation I was denied at the counter because I wanted to purchase the rental with the same debit card that I used for the transaction on their site. I was left in a foreign city with no transportation and spent several hundred dollars extra in order to get to my meeting(late).
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Rated no. 7
Avis
7.6 Good (17 reviews)
1 location in Windsor Locks
Avis
Locations in Windsor Locks
  • 8.4
  • 8.4
  • 7.6
  • 7.5
  • 7.3
Recent reviews
7.9 Good14 Sep 2021
The staff at AVIS was very friendly. More could have been working at the pick up desk but drop off was very quick
3.9 Mediocre14 Sep 2021
Reservation was for 10am. Van was not ready until 11am. The cars should already be cleaned and waiting outside for the reservation start time.
3.9 Mediocre25 Aug 2021
Drop off was terrible. Could not check me out outside. Had to go in and wait to have the person inside tell me I was already checked in and didn’t need anything else.
10.0 Excellent10 Aug 2021
When the Avis agents recognized my 6'-7" son was not going to fit in the Ford Fusion they offered me an upgrade offer that was reasonable for a bigger car. We were so grateful and we thoroughly enjoyed our stay in CT.
10.0 Excellent18 Jul 2021
N/A
8.0 Excellent29 May 2021
The staff was helpful and the drop off was easy
4.8 Okay27 Mar 2019
Not rude just not friendlyBe friendly
7.6 Good22 Mar 2018
.
10.0 Excellent30 Oct 2017
N-a
5.2 Okay18 Sep 2017
avis didnt have same size SUV that I Paid forthey upcharged me for a larger SUV, since they did not have a chevy Tahoe, or similar size. I had already been quoted a price, but then when they either had a smaller size or larger, and I really needed something as big as a Tahoe, they charged me $20 per day extra for a ford expedition! this seemed unfair, since it was not my fault they did not have a Tahoe at the Avis site. Like, why give me a price quote and time to pick up at the site, if you don't have that model in stock? They should have alerted me ahead of time to make different choices.
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Easirent
1 location in Windsor Locks
Easirent
Locations in Windsor Locks
Recent reviews
National
1 location in Windsor Locks
National
Locations in Windsor Locks
Recent reviews
Sunnycars
1 location in Windsor Locks
Sunnycars
Locations in Windsor Locks
Recent reviews
418 travellers who hired a car in Windsor Locks gave the car agency they used an average rating of 7.6

Car hire locations in or near Windsor Locks

Good to know

Most popular car type

Intermediate

When to book a car hire in Windsor Locks

Average daily price per month
Car hire prices as pick-up date approaches

Top tips for renting a car in Windsor Locks

  • Book your car hire in Windsor Locks at least 4 weeks before your trip in order to get a below-average price
  • Intermediate car hires in Windsor Locks are around 3% cheaper than other car types, on average

FAQs about car rentals in Windsor Locks

  • Based on ratings and reviews from real users on KAYAK, the best car hire companies in Windsor Locks are Enterprise (8.8, 108 reviews), Alamo (8.5, 221 reviews), and Budget (7.6, 91 reviews).

  • The average price of fuel in Windsor Locks is £2.56 per litre over the past 30 days. Filling up a tank of fuel costs between £31 and £41, depending on the car size.

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type in Windsor Locks.

  • The only car hire company onsite at Bradley Intl airport is Hertz.

  • Car hire companies that offer shuttle or pick-up services from Bradley Intl airport to off-airport locations include Alamo, Thrifty, Budget, Hertz and Dollar.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Intermediate car hire in Windsor Locks costs £37 per day, on average.

  • A Economy car hire in Windsor Locks costs £35 per day, on average.

  • A Standard car hire in Windsor Locks costs £39 per day, on average.