Good experience overall
Extended my rental for 2 days, it was very easy (once I managed to communicate with someone)
Cons: Impossible to communicate with the toll free number, I had to call the HNL location
Due to a flight delay we arrived to HNL 6 hours later, the initial reservation was automatically cancelled after 2 hours. I had to rent a different car and more expensive. This can be easily resolved by linking a flight information.