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The Chicago Hotel Collection River North

3 stars
7.9
Good
based on 1659 reviews
1,659 reviews
312 West Chestnut Street, Chicago, IL 60610, United States
312 West Chestnut Street, Chicago, IL
+1 312 447 9697
Mon 19/10
-
Tue 20/10
2 guests, 1 room
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Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

The Chicago Hotel Collection River North is set in Chicago and is within a short walk of local attractions, such as the Newberry Library and Washington Square Park. Guests can also make the most of free internet access throughout the property.

There are a range of facilities on offer to guests of the hotel, including a games room, a concierge and a ticket service.

The Chicago Hotel Collection River North offers 52 rooms, all of which are equipped with a refrigerator, a microwave and a hair dryer. After settling in to their room, guests can explore the local area with use of Chicago CTA Brown and Purple Lines Station, which is a brief walk from the hotel.

The Chicago Hotel Collection River North has an on-site bar, where guests can enjoy a drink either indoors or alfresco on the outdoor terrace.

The hotel is close to the area's well-known tourist attractions, including Kendall College, 900 North Michigan and Chicago Water Tower, which are within walking distance. Guests can also easily visit Magnificent Mile.

7.9
Good
1659 reviews

Latest deals for The Chicago Hotel Collection River North

Mon 19/10
-
Tue 20/10
Deals from
£18
•Cheapest rate per night
Compare prices for Classic room, Standard Room and 66 more The Chicago Hotel Collection River North deals.
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at The Chicago Hotel Collection River North

  • Fitness centre
  • Free Wi-Fi
  • Business centre
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities
  • Smart TV
  • Laundry facilities
  • Complimentary breakfast
  • Hairdryer

Reviews of The Chicago Hotel Collection River North

7.9
Good
1659 verified ratings
Wonderful
867
Very good
240
Good
191
Okay
76
Fair
63
Mediocre
45
Poor
177

Summary of reviews

Guests say
Guests consistently report poor service, with unfriendly or absent staff and issues at reception. Cleanliness is a major concern, with several guests finding dirty rooms and unpleasant odors. Many guests feel misled by the pricing, citing hidden fees and extra charges. However, the hotel's location is appreciated for its proximity to public transport and walkable areas.
AI-generated from customer reviews
Location7.5 out of 10
Cleanliness1 out of 10
Value for Price0.5 out of 10
Service0 out of 10
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Score by provider

All reviews

2.0
Poor
Anonymous, Jun 2022
I booked through Kayak and the day of my reservation, I was walked to a different location in the city because hotel I reserved was overbooked. The new location the air conditioning was broken and the...
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2.0
Poor
Nichelle, Jun 2021
Pros (+) The facilities were nice.
Cons (-) At check-out they charged me an additional $120 for “taxes and fees”, but when I asked for an itemized receipt would not provide one. When I went to check out electronically they tried to charge me an...
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4.0
Mediocre
Anonymous, Apr 2021
Pros (+) They invested a lot in sound-proofing the exterior walls - so you can't hear the train as it passes by. (They just didn't sound-proof the interior walls so you can hear other rooms.)
Cons (-) Staff was never around. They charge you an "amenities fee", but we didn't actually get to enjoy any of the "amenities". Asked for water multiple times - as part of the amenities - and never received a...
Read more
10
Wonderful
Anonymous, Aug 2018
Pros (+) Everything looked great, I shared a all female dormroom. Bathroom was perfect and clean. Great service!
Cons (-) Nothing that I didn’t like.
10
Wonderful
Mauricio, Dec 2017
Pros (+) The decoration and furniture are amazing. The service it's good overall and I don't have any complain.
Cons (-) The tram is next to the place, not so noisy but if you are like the princess...

Location

312 West Chestnut Street, Chicago, IL 60610

What's nearby

  • River North388 yd
  • Michigan Avenue0.7 mi
  • Magnificent Mile0.7 mi
  • Museum of Contemporary Art0.8 mi
  • Michigan Avenue Bridge0.9 mi
  • Chicago Theater1 mi
  • Millennium Park1.3 mi
  • Willis Tower1.4 mi
  • Harpo Studios1.4 mi
  • Chicago Board of Trade Building1.4 mi
  • Art Institute of Chicago1.5 mi
  • Navy Pier1.7 mi

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about The Chicago Hotel Collection River North

Low season

High season

Average price (weeknight)

Average price (weekend night)

December
October
£162
£128
Cheapest month to stay with an average 63% drop in price.
Most expensive month to stay with an average 121% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

The Chicago Hotel Collection River North

Which month has the cheapest rates at The Chicago Hotel Collection River North?

The cheapest month to stay at The Chicago Hotel Collection River North is January, with an average nightly rate of £29. The most expensive month is September at £183 per night.

What is the cheapest day to book The Chicago Hotel Collection River North?

The cheapest day to book The Chicago Hotel Collection River North is Wednesday, with an average nightly rate of £71. The most expensive day is Tuesday at £297 per night.

How far in advance should you book The Chicago Hotel Collection River North?

To get the best price at The Chicago Hotel Collection River North, book around 12 weeks in advance. This could save you approximately 33% compared to booking last minute.

KAYAK's top tips for your stay at The Chicago Hotel Collection River North

  • If you’re after a cheap room at The Chicago Hotel Collection River North, then you should consider staying during the low season. The cheapest deals can generally be found in December and November.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Chicago Hotel Collection River North, plan to stay on a Wednesday or Saturday. The most expensive day is usually Tuesday.
  • The cheapest price a room at The Chicago Hotel Collection River North was booked for on KAYAK in the last 2 weeks was £297, while the most expensive was £297.
  • How long should you stay at The Chicago Hotel Collection River North? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at The Chicago Hotel Collection River North

  • Where is The Chicago Hotel Collection River North located?

    The Chicago Hotel Collection River North is located at 312 West Chestnut Street in Near North Side, 1.6 miles from the centre of Chicago. River North is the closest landmark to The Chicago Hotel Collection River North.

  • When is check-in time and check-out time at The Chicago Hotel Collection River North?

    Check-in time is 16:00 and check-out time is 11:00 at The Chicago Hotel Collection River North.

  • Does The Chicago Hotel Collection River North offer free Wi-Fi?

    Yes, The Chicago Hotel Collection River North offers free Wi-Fi.

  • How far is The Chicago Hotel Collection River North from the airport?

    The Chicago Hotel Collection River North is 9.5 miles from Chicago Midway.

  • How does KAYAK find such great The Chicago Hotel Collection River North hotel deals?

    KAYAK scours the web for all room deals available at The Chicago Hotel Collection River North in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Chicago Hotel Collection River North and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Chicago Hotel Collection River North.

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Most recommended

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10 Excellent (1 review)0.36 miFitness centre, Free Wi-Fi, Coffee machine£285+
Ultimate Getaway! Pet-friendly Accommodation Closeto Navy Pier and 360 Chicago.
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Good to know

Distance to city centre

Nearest airport

Distance to airport

1.6 mi
Chicago Midway
9.5 mi

More options for your stay in Chicago