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Chicago car hire
Search hundreds of travel sites at once for car hire deals in Chicago
Chicago, IL, United States
4 Mar — 11 Mar
Same drop-off
Chicago, IL, United States
Thu 4/3
Noon
Thu 11/3
Noon
Driver's age:
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Chicago car hire information
| Pick-up location | Chicago |
|---|---|
| Car types | Compact, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Luxury, People carrier, Premium, Standard, Standard SUV |
| Hire locations | 101 |
| Airport locations | 36 |
| Popular agencies | Sixt, Budget |
Cheap car hire in Chicago
| £28/day | Economy |
| £36/day | Compact |
| £33/day | Intermediate |
| £30/day | Standard |
| £34/day | Full-size |
| £44/day | People carrier |
| £81/day | Full-size SUV |
| £41/day | Premium |
| £50/day | Luxury |
| £40/day | Intermediate SUV |
| £46/day | Standard SUV |
Chicago car hire reviews and directory
Alamo
Locations in Chicago
10255 W Zemke Blvd+1 833 863 1447
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
203 N La Salle St+1 800 462 5266
| Monday | 07:00 - 17:00 |
| Tuesday | 07:00 - 17:00 |
| Wednesday | 07:00 - 17:00 |
| Thursday | 07:00 - 17:00 |
| Friday | 07:00 - 17:00 |
| Saturday | 07:00 - 17:00 |
| Sunday | 07:00 - 17:00 |
5150 W 55th St+1 844 917 0959
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
2.0 Mediocre11 Feb 2021
Pros: Great car, clean but mechanically unsound. Car died after one day.Cons: A car that works, roadside assistance that works as advertised, roadside assistance phone reps that do what they say they will do. Car died and had to rent a car from Hertz as Alamo couldn't figure out how to tow it or replace it. Cost me over $500.
4.0 Okay2 Feb 2021
Pros: Staff seemed niceCons: Clean the car out. Received my rental with weed in it
10.0 Excellent31 Jan 2021
Pros: The staff was super helpfull
8.0 Excellent11 Jan 2021
Cons: Hours of operation in New York City could be better. They are pretty limited, and they make drop-off more difficult. Otherwise, good overall experience.
10.0 Excellent30 Nov 2020
Pros: The car was ready when we got there. The car was clean & in great shape.Cons: I'm always looking for cheaper prices. However, the service was wonderful.
10.0 Excellent26 Oct 2020
Pros: Very friendly and accommodating.Cons: N/A
10.0 Excellent26 Oct 2020
Cons: No spare tire or jack
6.8 Good11 Oct 2020
Pros: The free upgrade was appreciated and the car was new and clean.Cons: There was an enormous line at the airport to pick up the car, and only one person able to process customers. The wait was utterly ridiculous (40 min) and made me late. There was no toll transponder in the car, which was really annoying.
9.6 Excellent5 Oct 2020
Cons: Nothing
10.0 Excellent26 Sep 2020
Pros: Well maintained vehicle and very efficient and friendly pick-up/drop off. Much better than the Hertz family of companies.
Enterprise
Locations in Chicago
10 E Grand, Hilton Garage Fl 2+1 312 670 7270
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
10255 W Zemke Blvd+1 833 856 0900
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
1224 S Western Ave+1 708 749 2000
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
1820 W 87th St+1 773 239 3510
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 10:00 - 13:00 |
| Sunday | 00:00 - 00:00 |
1842 N Milwaukee Ave+1 773 862 4700
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
20 E Randolph St 3rd Fl+1 312 251 0200
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
201 W Madison St Fl 3+1 312 553 5230
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
2640 S Michigan Ave+1 312 808 1228
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 10:00 - 13:00 |
| Sunday | 00:00 - 00:00 |
2900 N Sheffield+1 773 880 5001
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
3029 No Kedzie+1 773 478 3310
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
303 W. Lake St+1 312 251 0200
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
3057 N. Cicero+1 773 286 0005
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
318 S. Morgan+1 312 432 9780
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
4314 N Western Ave+1 773 539 5900
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
4524 S Western Ave+1 773 579 6800
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
4825 South Pulaski+1 773 579 6800
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
5150 W 55th St+1 844 917 0960
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
523 West North Ave+1 312 482 8322
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
5313 N. Sheridan Road+1 773 271 4500
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
5358 W Irving Park Rd+1 773 283 1001
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
5451 N Northwest Hwy+1 773 631 4422
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
5508 South Lake Park+1 312 808 1228
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
555 W. Madison Suite 102+1 312 906 8300
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
5950 N Western Ave+1 773 989 3390
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
664 E 87th St+1 773 783 6158
850 N State St+1 312 951 6262
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
9214 S Stony Island Ave+1 773 734 6400
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 10:00 - 13:00 |
| Sunday | 00:00 - 00:00 |
930 W Division St+1 312 475 2000
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
8.0 Excellent19 Feb 2021
Pros: The guy at midway airport was really nice. They were very quick and efficient too.Cons: I did notice that there was a bunch sticky stuff in the back seat when I got to Kentucky. It didn’t come from me as the only thing I put in the backseat was my suitcase, so I’m a little disappointed with the cleanliness of the vehicle. Also the vehicle itself shakes a lot when you get up to 70mph, and overall I wasn’t impressed with the Ford Ecosport.
10.0 Excellent9 Jan 2021
Pros: good service and new clean roomy car
2.0 Mediocre23 Dec 2020
Pros: They treated me very bad they made me wait for 2 hours they were late then changed the book car then wanted to charge me 360 dollars not the amount that was on your application. It was bad I had a child with me and travel bags and the employee refused to use any other type of payment except my credit card which didn’t have that much money I want a compensation for my lost time lost money my agony long wait and missed work day. Unprofessional unacceptable.Cons: Hated all aspects and how they treated me really bad and made me wait two hours although I booked a day before didn’t pick us up and still told us to go get coffee while we wait. It was 45 min and extended to two hours then it was a different car and extraaaaaaaa money not the amount on ur app or even close. 360 dollars for whaaaaat???
2.0 Mediocre4 Dec 2020
Pros: Yes and yes.Cons: The booking process was borderline predatory. Not customer friendly at all. I will not rent a car through Kayak again.
10.0 Excellent30 Nov 2020
Pros: Easy pickup and drop off - friendly staff - clean and comfortable car
10.0 Excellent23 Nov 2020
Pros: Easy pick up and drop off
9.6 Excellent11 Nov 2020
Pros: Pickup and drop-off was quick and was conducted entirely outdoors.Cons: I wish the supplemental insurance was cheaper. It added a significant amount to the daily cost.
6.4 Good4 Nov 2020
Pros: Drop off was fast and cheaper than expected.Cons: Not making us wait outside in the cold while we wait an hour and a half past our reservation time would have been great.
2.0 Mediocre21 Oct 2020
Cons: They should put that is only credit and that it has to be under the same drivers name the car. It was a totally bad experience since i wasnt able to rent a car at all
6.8 Good17 Oct 2020
Pros: At the time of the pick up, the Branch Manager was very easy going, helpful, and the process was fast. That is a huge plus on this management portion. The Manager did give me an option to pick between three vehicles available at that moment, huge plus. Credit Card wouldn't work, they accepted my Bank Debit Card, great deal for me.Cons: There are two things. the Vehicle I got was dirty in the inside with coffee spilled and looked like it did not get vacuumed thoroughly, finger prints all over windows and stereo. My mistake for not checking thoroughly, due to being in a rush to get to work right after that. I thought due to COVID they would have cleaned the car better. And the second one not so much on them but advise to the Customer/user, make sure to rent a vehicle which you know you will be comfortable driving-I got a Nissan Altima, which I am not used to driving smaller cars, and I am working at an Airport. Driving in the expressway felt so unsafe specially with the Chicago Wind, the wind moves the car very easily and driving in higher speed in expressway was not easy with a smaller vehicle. I called to ask if I can have it switched to a heavier car and I was told they can't, only if there was any mechanical issues with the Car-what about safety? Maybe this is for Enterprise and not this location, but if your customer doesn't feel safe due to the driving needed to be done, they should allow something like this to be an exception to the Rule. I may be wrong but this is how I feel at the moment.
Dollar
Locations in Chicago
10255 West Zemke Road+1 866 434 2226
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
5150 W 55th Street+1 866 434 2226
| Monday | 09:00 - 12:00 |
| Tuesday | 09:00 - 12:00 |
| Wednesday | 09:00 - 12:00 |
| Thursday | 09:00 - 12:00 |
| Friday | 09:00 - 12:00 |
2.0 Mediocre17 Feb 2021
Pros: The staff communicated with us about the delayCons: I didn’t end up renting a car because the wait time was 2.5 hours. I had to go spend 4x as much on a neighboring rental company
2.0 Mediocre9 Feb 2021
Cons: I was charged over $600 for a rental that was booked originally at $268. I was not able to return the car on time due to weather. I kept it an extra 13 hours. Dollar said I had to pay a “weekly rate” for 5 days. In essence, I was charged nearly $350 for an extra day.
2.0 Mediocre30 Dec 2020
Pros: NothingCons: Car availability
10.0 Excellent12 Dec 2020
Cons: Maybe just a tad cleaner. There were these sticky droplet spots all over the dash and below the vents, but otherwise everything was great and quick.
9.2 Excellent12 Nov 2020
Pros: The gentleman who helped was very niceCons: I was told I got an upgrade... it did not feel like an upgrade... maybe next time I will be given an upgrade
6.0 Good11 Nov 2020
Pros: The staff when I picked up was nice but my car was not ready when I arrived. They forgot about me when he asked me to take a seat and they would call me. 45 minutes later I went to the counter and asked what the problem was. Then they had the car. It was late so it was dark and I could not see the interior of the car very well.Cons: My car should have been ready when I arrived. I waited 45 minutes I had booked it a week earlier. The next day in the daylight, I could see that the car was not clean. The dash was full of dust and fingerprints. The exterior was not really clean like you expect.
8.8 Excellent9 Nov 2020
Pros: Clean, nice car. Great value.Cons: Had to wait 30 minutes for a car to be available.
8.0 Excellent30 Sep 2020
Pros: ConvenientCons: Cars were not is good shape, was in working order but the condition was not great
7.6 Good22 Sep 2020
Cons: My rental broke down. Spent 30 minutes trying to get hold of someone on their emergency number and never did have success through that telephone number
4.0 Okay5 Jul 2020
Pros: I didn't like anything.Cons: I rented from the Dollar location at Midway airport. The Hispanic flamboyant manager on duty was extremely condescending and has a major anger management issue. Even though I PREPAID for the vehicle, I was told they were going to put a $200 hold on my credit (not debit) card. He then went on to say he couldn't override the policy (which I never asked him to) and that all rental car places do this. No they don't. I travel often to different cities all over the US. and only certain car rental places will impose a $200 or $400 (LAX) deposit. This man starts trying to over talk me so I said "I'm not going to argue with you." and left. Then when it's time for me to turn the car in, I'm standing outside waiting for the Hertz agent to close out the reservation for 15 mins while this lady intentionally skips my vehicle and then later admits it. Next thing I know here comes Mr. Flamboyant Manager charging at me and flailing his arms while he yells that I can get my receipt at the Dollar counter, once again not listening to anything I was saying or needing and actually lowered his fask mask to yell at me that he was calling airport security. Fire this loose canon and rethink your rental procedure.
Budget
Locations in Chicago
10255 West Zemke Boulevard+1 773 894 1900
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
1830 S Wabash Ave+1 312 225 5396
| Monday | 07:00 - 17:00 |
| Tuesday | 07:00 - 17:00 |
| Wednesday | 07:00 - 17:00 |
| Thursday | 07:00 - 17:00 |
| Friday | 07:00 - 17:00 |
| Saturday | 07:00 - 17:00 |
| Sunday | 07:00 - 17:00 |
214 North Clark Street+1 312 263 0086
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
3255 West Fullerton Avenue+1 773 252 4352
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 09:00 - 12:00 |
335a South Franklin St+1 708 392 6981
| Monday | 07:00 - 17:00 |
| Tuesday | 07:00 - 17:00 |
| Wednesday | 07:00 - 17:00 |
| Thursday | 07:00 - 17:00 |
| Friday | 07:00 - 17:00 |
| Saturday | 07:00 - 17:00 |
| Sunday | 07:00 - 17:00 |
3721 North Broadway Street+1 773 528 1770
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
5150 West 55th Street+1 773 948 7002
| Monday | 07:00 - 17:00 |
| Tuesday | 07:00 - 17:00 |
| Wednesday | 07:00 - 17:00 |
| Thursday | 07:00 - 17:00 |
| Friday | 07:00 - 17:00 |
| Saturday | 07:00 - 17:00 |
| Sunday | 07:00 - 17:00 |
714 South Wabash Avenue+1 312 960 3100
| Monday | 07:00 - 17:00 |
| Tuesday | 07:00 - 17:00 |
| Wednesday | 07:00 - 17:00 |
| Thursday | 07:00 - 17:00 |
| Friday | 07:00 - 17:00 |
| Saturday | 07:00 - 17:00 |
| Sunday | 07:00 - 17:00 |
8181 South Cicero Avenue+1 708 229 8360
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 10:00 - 13:00 |
933 W North Avenue, Suite 933+1 312 219 6153
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 09:00 - 12:00 |
4.0 Okay24 Feb 2021
Pros: It was the correct vehicleCons: Match pricing between online and return. Differential was $200 more than advertised and caused a fight with the checkout clerk.
2.0 Mediocre16 Feb 2021
Cons: Car was terrible shape and did not feel safe. Told the rerun clerk who seemed to ignore
10.0 Excellent25 Jan 2021
Pros: The pick up and drop off was efficient and effortless. Usually I am stressed, but Budget made it an easy process!Cons: The price always shocks me.
2.0 Mediocre9 Jan 2021
Pros: They said they have no carsCons: Everything
10.0 Excellent4 Jan 2021
Pros: Great car for price! Clean and new modelCons: Nothing better
2.0 Mediocre25 Dec 2020
Pros: Agent forgot to change my drop off location, so they charged me an additional $300.
5.6 Okay16 Nov 2020
Cons: The car was filthy upon pick up. Also as I’m driving it, a check engine light has come on. I was also charged a fee for extending my rental days.
3.2 Mediocre13 Oct 2020
Pros: pick up took 90 minutes!!!! only 4 agents helping 2 agencies!!! line was out the door, down the stairs!!! never waited this long for a car pick up! drop off required me to go back in and wait in line again to see an agent!! typically staff does that on their machine when I pull up! another wait!!Cons: More agents working, better system to speed the process on line, and typical drop off at the spot...
2.0 Mediocre12 Oct 2020
Cons: Pick up took over an hour. Customers were forced to be in line indoors and in close quarters which was very unsafe. Car was damaged on the outside and was not clean on the inside. There was also a slight smoky smell in the car.
2.0 Mediocre12 Oct 2020
Pros: I wasn't able to rent this car because it wasn't possible to talk to a human at the rental counter or at priceline to tell them we were running late, so they cancelled the reservation and left us stranded. It was just constant redirects through numerous phone systems and no opportunity to reach the location whatsoever.Cons: If I had been able to rent the car. Thank you for ruining our weekend and leaving us stranded in Chicago where all other rentals were sold out.
Avis
Locations in Chicago
10255 West Zemke Boulevard+1 773 825 4600
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
1830 South Wabash Avenue+1 312 225 0788
| Monday | 07:00 - 17:00 |
| Tuesday | 07:00 - 17:00 |
| Wednesday | 07:00 - 17:00 |
| Thursday | 07:00 - 17:00 |
| Friday | 07:00 - 17:00 |
| Saturday | 07:00 - 17:00 |
| Sunday | 07:00 - 17:00 |
214 North Clark Street (at Wacker)+1 312 782 6825
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
3255 West Fullerton Avenue+1 773 252 4325
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 09:00 - 12:00 |
335A South Franklin Street+1 708 392 6979
| Monday | 07:00 - 17:00 |
| Tuesday | 07:00 - 17:00 |
| Wednesday | 07:00 - 17:00 |
| Thursday | 07:00 - 17:00 |
| Friday | 07:00 - 17:00 |
| Saturday | 07:00 - 17:00 |
| Sunday | 07:00 - 17:00 |
3721 North Broadway Street+1 773 528 6400
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
455 North Park Drive+1 312 782 6825
| Monday | 09:00 - 12:00 |
| Tuesday | 09:00 - 12:00 |
| Wednesday | 09:00 - 12:00 |
| Thursday | 09:00 - 12:00 |
| Friday | 09:00 - 12:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 09:00 - 12:00 |
5150 West 55th Street+1 773 948 7001
| Monday | 07:00 - 17:00 |
| Tuesday | 07:00 - 17:00 |
| Wednesday | 07:00 - 17:00 |
| Thursday | 07:00 - 17:00 |
| Friday | 07:00 - 17:00 |
| Saturday | 07:00 - 17:00 |
| Sunday | 07:00 - 17:00 |
8181 South Cicero Avenue+1 708 424 1285
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 10:00 - 13:00 |
933 West North Avenue+1 312 219 6151
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 09:00 - 12:00 |
4.0 Okay22 Feb 2021
Pros: Pickup was confusing as avis had no one at the desks, ghost town. Drop off was simple.Cons: Vehicle had broken glass under the seats and on floor mats at pickup, must've had broken windows previously?? 6 hour drive sounded like driving with the windows open, very loud and interior was not clean even though avis put a sticker on the dash starting vehicle was. Clean/sanitize from top to bottom....
2.0 Mediocre17 Feb 2021
Pros: No the staff was rude the lady tried to get me to down grade for the same price and when I told her I chose one of the most expensive categories she got upset and said we’ll wait 45 mins till a car is readyCons: They charged hidden fees that weren’t really put out there.
6.0 Good28 Dec 2020
Pros: Staff was helpful. Pickup/drop off was easyCons: Car was dirty and smelled like cigarettes
10.0 Excellent12 Dec 2020
Pros: I’m probably never going to use another service except for you guys because of how smooth everything was!Cons: N/A, I’m thoroughly impressed
10.0 Excellent16 Aug 2020
Pros: Easy, clean, friendly, efficient. Thanks!!!!Cons: I thought a bit expensive but you may not be able to help that.
5.2 Okay22 Jul 2020
Pros: Desk manager at pickup was good.Cons: Dropoff clerk tried to slide in $15.99 fuel charge when the tank was full.
8.0 Excellent21 Jul 2020
Pros: Car was great, Rental office great.Cons: As I was leaving the check oil and check tire light was on I ask the gentleman as I was leaving about it he said they just probably forgot to reset. It was late so I trusted and left. The next morning heading to my daughters hockey game, the car will not start. Could not detect key. I finally called Uber and continued to try to start actually got started before he got there so we drive to game. I had an hour before it started so I called Avis. The First Lady told me I could either go to wal mart to fix or drive 60 miles both ways to get a new car.... I said not an option. She put me on hold for forever I finally hung up and called back a nicer gentleman found one closer 20 minutes. I drove over they didn’t have cars available. By this time my head is about to spin off. So I drove back to game left my car running watched game and then proceeded to call again which I had to then drove to airport another 20 minutes away and get a new car. They were nice and helped me out so the service is lost somewhere in between. I will never use Avis again.
2.0 Mediocre18 Jul 2020
Cons: There was a used mask in the center console. During a nationwide pandemic. Unacceptable.
4.8 Okay6 Jul 2020
Pros: Drop off and pick-up was convenient.Cons: Car smelled TERRIBLE of smoke from previous renter
6.0 Good17 Mar 2020
Pros: The agents are friendlyCons: I was give a car with an expired license plate. I was told that it isn't a big deal because I did not receive a ticket.
Payless![agency]()
7.1 Good (534 reviews)
2 locations in Chicago
Payless
Locations in Chicago
10255 West Zemke Blvd+1 224 220 0604
| Monday | 10:00 - 13:00 |
| Tuesday | 10:00 - 13:00 |
| Wednesday | 10:00 - 13:00 |
| Thursday | 10:00 - 13:00 |
| Friday | 10:00 - 13:00 |
| Saturday | 10:00 - 13:00 |
| Sunday | 10:00 - 13:00 |
5401 West 47th Street+1 708 728 0237
| Monday | 07:00 - 17:00 |
| Tuesday | 07:00 - 17:00 |
| Wednesday | 07:00 - 17:00 |
| Thursday | 07:00 - 17:00 |
| Friday | 07:00 - 17:00 |
| Saturday | 07:00 - 17:00 |
| Sunday | 07:00 - 17:00 |
9.2 Excellent11 Nov 2020
Pros: Almost everything was fantastic. Customer service was timely and pleasant...there were only two of us in line, but there was no effort to put me off. Drop-off was easy and also quick. No receipt provided at drop-off, told I would receive via email. I filled the car with gas before turn-in...haven’t seen the receipt yet, but do hope I wasn’t charged for gas as that appears to be a problem for some.Cons: Getting the email receipt for the car rental facility is far from timely. When traveling for business in particular this receipt is critical for expense reports and a delay in the receipt costs money in disbursement lag, AND is frustrating. For this reason alone, I would generally rate lower, but the rest of the service and the car itself was really very good.
7.2 Good29 Sep 2020
Pros: Swiftly processsCons: The Smoke smell of the car was intense - has no tiene to go back and ask for another vehicle. The price was exorbitant. Two hundred dollar for three days.
10.0 Excellent26 Sep 2020
Pros: Great experience
3.6 Mediocre6 Aug 2020
Pros: Car was cleanCons: Car was leaning to left all the time. Brakes were so bad that it shaked like crazy everytime press on the brake pedals. I have not felt safe for a moment in that car. When I called them they were not helpful
9.6 Excellent3 Aug 2020
Pros: Great price, got a brand new car that was bigger than I reserved, very nice staff.Cons: The wait at the pickup was a bit long and there was only one person at the counter.
6.4 Good28 Jul 2020
Cons: The rep at car return printed out my receipt and I discovered that they were billing me almost $100 more than my original contract. I went to the office and discovered that I was being billed for gas (car gas tank was full & she never got into car to check gas gauge) ,,
2.4 Mediocre21 Jul 2020
Pros: NothingCons: I ordered my car for the midway airport in Chicago and they booked my car out of the o’hare airport. So I had to take a $60. Uber ride to where I needed to go. This was a bad experience
2.0 Mediocre20 Jul 2020
Pros: They made me waiting for 2 hours to alot a car I missed my meeting, messed up my scheduled for that moreover faced loss for it.
4.0 Okay22 Mar 2020
Pros: The car had been damaged and repaired .Cons: The agent lied to me !!! When I called and asked if that car had PREVIOUSLY been damaged and he said they would send out a reservation that had damaged.
2.0 Mediocre19 Feb 2020
Cons: They need to inform travelers at the time of booking what hold is required on your card
Hertz
Locations in Chicago
10255 West Zemke Blvd+1 773 481 2400
| Monday | 05:00 - 23:59 |
| Tuesday | 05:00 - 23:59 |
| Wednesday | 05:00 - 23:59 |
| Thursday | 05:00 - 23:59 |
| Friday | 05:00 - 23:59 |
| Saturday | 05:00 - 23:59 |
| Sunday | 05:00 - 23:59 |
151 E Wacker Dr+1 312 819 3738
| Monday | 07:00 - 17:00 |
| Tuesday | 07:00 - 17:00 |
| Wednesday | 07:00 - 17:00 |
| Thursday | 07:00 - 17:00 |
| Friday | 07:00 - 17:00 |
| Saturday | 09:00 - 12:00 |
181 W Washington St+1 312 726 1476
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 09:00 - 12:00 |
225 S Canal Street+1 312 928 0539
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 12:00 |
2300 S Martin Luther King Dr+1 312 567 0380
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
2321 N Wolcott+1 773 341 9466
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
2828 N Clark St+1 773 832 1912
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
3130 N.sheffield+1 773 883 2356
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
401 North State St.+1 312 372 7600
| Monday | 07:00 - 17:00 |
| Tuesday | 07:00 - 17:00 |
| Wednesday | 07:00 - 17:00 |
| Thursday | 07:00 - 17:00 |
| Friday | 07:00 - 17:00 |
| Saturday | 07:00 - 17:00 |
| Sunday | 08:00 - 18:00 |
4621 West Belmont Avenue+1 773 286 7251
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
5050 N Lincoln+1 773 334 4818
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
5150 W 55th Street+1 773 735 7272
| Monday | 07:00 - 17:00 |
| Tuesday | 07:00 - 17:00 |
| Wednesday | 07:00 - 17:00 |
| Thursday | 07:00 - 17:00 |
| Friday | 07:00 - 17:00 |
| Saturday | 07:00 - 17:00 |
| Sunday | 07:00 - 17:00 |
5259 S Archer Avenue+1 773 585 8825
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
909 N Michigan Ave+1 312 280 5193
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
9240 S. Stony Island+1 773 374 0713
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
4.0 Okay17 Feb 2021
Cons: Snow storm in Chicago and Hertz had one person working the counter. Several people were turned away with reservations for a car because they ran out of cars. I called Hertz and asked if they had any available cars and they told me no they were out. However I was able to go on Kayak and book and got reservation for a car. Can you guess who had that car. Yup Hertz! Then we got to hub for the car and stood in line for 3 HOURS!!!!! One person working. 11 people in front of us. So many people missed there connecting flights. It's not like Chicago didn't know this storm was coming and people would be missing flights. That's to Kayak we made it home.
6.0 Good16 Feb 2021
Pros: The car was great. It did get a flat but that was no ones fault.Cons: The pick up/drop off/hertz interaction was stressful. The computers were down when I picked up. No big deal, the woman at the counter (I did not get her name, but she was the best part about all of this.) was awesome about it. They did everything manually. My info was never input into the system though, so when the flat occurred, roadside assistance couldn’t help me because I wasn’t in the system. If I was any less capable of changing my own tire and finding a local mechanic, I would have been in trouble. The computers were still partially down at drop off, so everything was still a little stressful. The same woman (again, didn’t get her name, but she was awesome.) was there with a few other employees this time, but everything still seemed stressful; Even just checking the mileage. From a management perspective, it seemed like something was going on with the location, so I don’t think any of the employees were at fault. So, I don’t really know what could have made it better. I just wish I got the woman’s name, because she deserves recognition for keeping my personal experience positive.
2.0 Mediocre16 Feb 2021
Pros: NothingCons: Worst rent experience of my life
6.0 Good13 Feb 2021
Pros: Well, first off, I paid $26 total for a rental (the Hertz version of dealers choice, where they pick the car for you). I ended up with a Mustang, and it was awesome.Cons: I had to wait an hour for the car. An hour. I felt like I was in a Jerry Seinfeld bit, asking if Hertz knew how reservations worked. If you’re not in a rush, it’s brilliant. If you have somewhere important to be... might not be great.
6.0 Good25 Jan 2021
Pros: The car performed well. Good mpgsCons: Checkin. There was no one at the desk. I had to find the rep who was located in the garage. The car also smelled like smoke when I received it. There was also no one to receive my vehicle upon return.
10.0 Excellent19 Jan 2021
Pros: Staff was friendly, but could have been more efficient. Overall price was good and no major complaints.Cons: Seemed like they could have been a little quicker serving people behind the counter.
6.0 Good10 Jan 2021
Pros: Drop off was easy. Eddie was great and very friendly.Cons: Took over an hour to get rental. There were 4 customers in front of me. Inside desk did not immediately have someone manning it, so everyone went outside. Then we were told to go inside and it took very long just to process the renters. The customer in front of me had an issue with her reservation which took a long time, so the manager got my car ready, but it was still a very long wait.
2.0 Mediocre10 Jan 2021
Cons: Hertz wrongfully reported our rental car as stolen and we were pulled over, handcuffed, and held at gunpoint by Ohio state troopers while they cleared up with Hertz that the car had in fact been validly rented to us.
6.0 Good7 Jan 2021
Cons: The two vehicles in the fleet I looked at both had 26k miles on them & needed oil changes.
4.0 Okay28 Dec 2020
Pros: Staff was friendly at pick up.Cons: The car smelled like smoke. The main entrance was closed when I arrived for drop off
Thrifty
Locations in Chicago
10255 West Zemke Road+1 877 283 0898
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
5150 W 55th Street+1 877 283 0898
| Monday | 09:00 - 12:00 |
| Tuesday | 09:00 - 12:00 |
| Wednesday | 09:00 - 12:00 |
| Thursday | 09:00 - 12:00 |
| Friday | 09:00 - 12:00 |
Lc Pending Close Dec 1st+1 877 283 0898
| Monday | 09:00 - 12:00 |
| Tuesday | 09:00 - 12:00 |
| Wednesday | 09:00 - 12:00 |
| Thursday | 09:00 - 12:00 |
| Friday | 09:00 - 12:00 |
2.0 Mediocre23 Feb 2021
Pros: Nothing. They had zero vehicles available when I checked in despite my reservation. Was told they "might" have a car for me in 2-3 hours. Unacceptable. I then had to rent as a walk-up customer at one of the other agencies, which of course cost significantly more.Cons: Have cars available if people reserve them!!!
2.0 Mediocre22 Feb 2021
Pros: NothingCons: The car was not ready at the reservation time and was delayed by several hours. Desk staff were not helpful.
6.0 Good21 Jan 2021
Cons: Pick up at ORD was very slow and they asked me to wait in the seating area as no cars I have reserved were available. I let staff know I wasn’t picky. After waiting for over half hour I realized I had been forgotten. I returned to the line and was treated quite rudely by a staff member. I noticed he was similarly very rude to another customer and family. It was extremely off putting. Traveling in a Pandemic I’d stressful and only due to emergency. Being treated disrespectfully when the agency itself was at fault was very unfortunate. The car itself was fine and served me well. The service left quite a lot to be desired.
6.0 Good6 Jan 2021
Cons: Checking in at the rental desk was not great, even with a reservation - the staff was fairly uninterested in being there. The car was not particularly clean and had several dings and scratches that I needed to record so that they weren’t pinned on me. I hated the car (GMC Terrain) and found it’s technology and features dated. Drop off process was easy. Overall a mediocre experience.
5.6 Okay5 Nov 2020
Pros: The price was very good and the car was much better both in miles and luxury than I expected.Cons: I waited 20 minutes in line to meet with the counter agent. I was skipped over many times as they selected "Dollar" customers over "Thrifty" customers even though it's own by the same corporation. After the 20 minute wait to see the agent, I waited another 40 minutes for my car to be "sanitized" due to Covid and it was clear that all they did was wash the outside of the car. The inside still had crumbs from the last renter.
2.0 Mediocre17 Sep 2020
Cons: Everything
10.0 Excellent3 Sep 2020
Pros: Needed to change my drop off Customer service agent was very helpfulCons: More clear signage when I dropped off. I went inside which after waiting a half hour to be waited on bc they were very busy I found out I didn’t need t be inside I could’ve gotten help with someone outside Diane was extremely helpful and apologetic She was aware of everyone waiting and told customers in line they would be helped soon which is nice in this day and age that she acknowledged the customers waiting
2.0 Mediocre25 Aug 2020
Pros: Never know. HaD to cancel due to covid 19 banCons: no freaking covid 19
2.0 Mediocre22 Aug 2020
Cons: Proper functioning equipment. The EZPASS was defective and had to pay tolls on the skyway by credit card and will be likely fined by the illinois tollway for unpaid tolls.
6.0 Good28 Jul 2020
Pros: The agents were very nice so I have no issues with the staff. I have an issue with product availability, my reservation was for a Large SUV at 10 am, I was told they do not have cars so there is an hour wait, and I ended up waiting for 2 hours, got a different car and now I am having issues with over charges. The Agent at Chicago O'Hare, on 25 Jul 20 at 10 am, was really nice and he did have a nice attitude which I was surprised by since he was the only one handling both DOLLAR and THRIFTY customers. No Managers in site and or other agents in site to help out, which seems unprofessional and shows lack of preparation from the managements points of view.Cons: Once a reservation is made, have those cars ready per the reservation. I, along with many other customers waited longer than an hour to get a car. But since my car was changed I am not having issues with billing, even thou I was informed by the agent i would not be charged the amount on the original reservation. I was charged accordingly for the other vehicle, which I had no issues with.
Fox![agency]()
6.3 Good (127 reviews)
1 location in Chicago
Fox
Locations in Chicago
10255 W Zemke Blvd+1 323 593 7486
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
8.0 Excellent23 Feb 2021
Cons: I extended the rental, it was all online. I would have liked to talk with someone to be reassured I was doing it right. Lack of access toll-free, or the local office bothered me.
2.0 Mediocre22 Feb 2021
Pros: the vehicle droveCons: it was filthy
2.0 Mediocre18 Feb 2021
Pros: Price was the only good factorCons: The airline canceled three flights and Fox refused to refund the rental. I did not miss my flights. THE AIRLINE CANCELED THEM DUE TO WEATHER. It took a threat of a lawsuit to Priceline to get them to act as they should have done in the first place.
8.0 Excellent12 Feb 2021
Cons: I had to properly install the passenger side windshield wiper in the snow which nearly came off while I drove on the expressway. I had to buy windshield washer fluid because the reservoir went empty the 2nd day of the rental. Otherwise the car performed well.
2.0 Mediocre10 Feb 2021
Pros: It was a smooth drop off.Cons: Honestly, the staff was very rude and unhelpful. They just wanted to get me out the door. Not to mention there was about 7 of them doing nothing, crammed in the booth. And as far as the car, it was a terrible ride and and overall pile considering it was newer. The car also had a few electrical issues. I will most likely not be using your company again.
8.0 Excellent9 Feb 2021
Cons: Car was not very clean and had issues with steering. Constantly pulling to one side.
2.0 Mediocre1 Feb 2021
Cons: Car was.not equipped with proper equipment based on weather conditions.
2.0 Mediocre27 Jan 2021
Pros: NothingCons: Was unable to rent the car due to geographical restrictions on where I intended to drive the car.
8.0 Excellent26 Jan 2021
Pros: Staff was friendlyCons: The air freshener / cleaning agent was a bit thick.
4.0 Okay24 Jan 2021
Pros: The staff was cold and not very pleasant.
National
Locations in Chicago
10255 W Zemke Blvd+1 833 856 0901
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
203 N La Salle St+1 800 227 7368
| Monday | 07:00 - 17:00 |
| Tuesday | 07:00 - 17:00 |
| Wednesday | 07:00 - 17:00 |
| Thursday | 07:00 - 17:00 |
| Friday | 07:00 - 17:00 |
| Saturday | 07:00 - 17:00 |
| Sunday | 07:00 - 17:00 |
5150 W 55th St+1 844 917 0958
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
2.0 Mediocre5 Jan 2021
Cons: National didn't have my SUV available nor would they rent a car to me since I was local and not a distant traveler and booked on the same day. Why did they give the option on the website that a car was available? Wasted my time on Christmas day.
6.0 Good18 Dec 2020
Pros: The staff was happy to see and serve me. Good customer service.Cons: Even though I called ahead, there were no full-sized trucks on the lot when I arrived. They had to get one from some auxiliary lot and drive it in for me. The truck they grabbed had not been properly cleaned - filthy steering wheels and side windows so dirty that I could not see the side mirrors. National made up for this by giving me a free day of rent (refund), and a deep apology from the management. So I will try them again next time.
9.6 Excellent7 Nov 2020
Pros: Staff was great, car selection was great (plus free upgrade). Drop off was very easyCons: The pick up location garage is a little tight to navigate getting out
10.0 Excellent18 May 2020
Pros: Exceptional Experience.
9.6 Excellent1 May 2020
Pros: Friendly staff...Cons: Cup holders and little cubby wasnt clean. Stick with spilled something.
9.6 Excellent7 Oct 2019
Cons: I was very pleased
6.8 Good12 May 2019
Cons: Way too much confusion trying to locate a car in the class I had reserved (luxury). 5 different people asked if we needed help (we did) but none delivered. After much delay, we got a car that was just cleaned and we’re on our way. Not a very good showing.
10.0 Excellent5 Sep 2018
Pros: GMC Arcadia has a very nice smooth ride and customer service was professional.
8.0 Excellent12 Sep 2017
Pros: Great customer service..
10.0 Excellent16 Apr 2017
Pros: Friendliness of staff about the pick up and drop off locations
Sixt
Locations in Chicago
10255 West Zemke Blvd+1 888 749 8227
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
714 S Wabash Ave+1 888 749 8227
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
2.0 Mediocre16 Feb 2021
Pros: NothingCons: This company is a scam. Save your money and book with a reputable company with non scamming policies. Never pre pay for a rental with this company. They will take your money and charge additional fees even if you can’t make the pickup due to having covid. They are willing to knowingly expose their employees and customers to covid all for the sake of money. And on top of keeping your money they will charge you an additional fee. If you care about your health or the safety and security of your money... book elsewhere. Poor customer service as well. You can’t even get through to a live person. The phone just hangs up on you and they send you responses through email and it’s always something different than what a service person on-location will tell you.
10.0 Excellent18 Dec 2020
Cons: All was great!
2.0 Mediocre30 Oct 2020
Pros: Wasn’t able to get car because it wasn’t stated that credit card had to match license, I paid for my girlfriend for a rental and told me I couldn’t use it. Sixt could t change the reservation in anyway because it was a 3rd party reservation.Cons: Clear set instructions on the forms stating policy
6.4 Good13 Oct 2020
Pros: Good vehicle for very fair price. Inside counter person very helpful and friendly.Cons: Signage for outside booth was very hard to follow. On return there was only one agent at check-in and he was EXTREMELY over worked, could not handle the volume of returns.
10.0 Excellent10 Oct 2020
Cons: Overall good experience; totally satisfied.
2.0 Mediocre14 Sep 2020
Pros: Not muchCons: Ability to speak with a person. Seems like any changes needs to be done through email. The cancellation fee is ridiculous. They charged me at least 1/3 of my full rental cost just to cancel the car even if it was cancelled three days prior to the rental date. For that price and the fact that I have to go all the way downtown just to grab the vehicle, I did a little more digging and found that GET AROUND is the superior option.
10.0 Excellent15 Jul 2020
Pros: front desk was greatCons: nothing
3.2 Mediocre28 May 2020
Cons: Fu**ing SCAM
2.0 Mediocre3 Jan 2020
Pros: Staff was kind enough to explain.Cons: We didn’t get the car here, had to scramble to get another car from another agency.
2.0 Mediocre31 Dec 2019
Pros: Worst company everCons: Everything
Airport Van![agency]()
5.3 Okay (66 reviews)
2 locations in Chicago
Airport Van
Locations in Chicago
4435 West 46th St+1 708 315 5500
4501 W 46th St+1 773 650 9001
8.0 Excellent14 Mar 2020
Pros: The pick up was close by but I didnt realize it would not be at the airport. The sign is super small and if your not looking for it you would miss the pick up spot. Our group waited over 30 minutes before they finally picked us up.
6.8 Good5 Jan 2020
Pros: A good initial price, but was then increased when they forced me to buy insurance before I could get the keys. The vehicle was in excellent shape and clean.Cons: The pickup experience was very frustrating and I will not use this company again.
3.2 Mediocre2 Jan 2020
Cons: The car’s front end rattled the whole time. Alignment was off pulling to the right. Drivers door made a rattle like a can of beans the whole time we drove over 60mph. The car was dirty when we received it and had over 10 chips in the windshield. Worst rental I’ve ever had.
2.4 Mediocre2 Jan 2020
Pros: The car was ready when I arrivedCons: I was charged more than what my quoted price was, costing me nearly $100 more than anticipated. Car had a broken rear windshield, no ice scraper, and a slow tire leak in the middle of winter.
3.6 Mediocre13 Dec 2019
Pros: One lady was super helpful and nice, the rest of the staff I interacted with seemed like they hated everything. The second van I received was in excellent condition on the inside, though dented on the outside.Cons: Ended up being about 25% more than the quoted reservation cost with no explanation given. Inconvenient pickup/drop off location, at least for transit/walking. Took a very long time to pickup and drop off despite being the only customer there. First van they were going to give me was FULL of trash in the back. Second one was fine. Otherwise rude staff. put a huge hold on your card, mileage limit for IL residents - they do tell you this upfront when you’re there but it’s a bit sneaky if you’re reserving through a third party site like this. Some other stuff I can’t even think of right now cuz I’m trying to push the whole ordeal out of my head. It was pretty darn cheap though.
2.0 Mediocre5 Dec 2019
Cons: We thought we were getting a great deal on a car rental for two weeks. When we arrived at the business to pick up our car, we were charged over $120 more than our initial payment. The reason was (at first) that they had to come and pick us up from the airport. When we pressed into why, the next reason they gave us was because we should have reserved the car through a third party like Expedia. Which we did-through Kayak. The NEXT reason they gave us for charging us so much more was that we came through the airport. Which made zero sense because that's where I filled all the information out at the time of making the reservation. We then asked to see the manager and someone else came out to talk to us. When we asked the woman if she was the manager she said, "well, kind of, but not really, I just help the manager." We then asked again to see the manager. She went back to get him and came back to us and said the manager refused to see us and would not come out front. We then cancelled our reservation. As we were trying to find an Uber to get to another car rental location, another customer was going through the same run around and was being charged over $100 than what all her paperwork said. We call this unethical and bad business and will never recommend this company.
4.4 Okay4 Dec 2019
Pros: Cheap priceCons: A clean car with all the body parts. Clearer information regarding closing time up front instead of at counter.
2.0 Mediocre28 Oct 2019
Cons: I reserved a car to pick up at the O'Hare airport and was told my pick up was for Midway airport so I was left to rent from a different company and paid twice the price.
3.2 Mediocre22 Oct 2019
Pros: nothing. THis was the worst rental company ever. Do not rent from them ever.Cons: The company charged me more than the rate I booked through Kayak and refused to honor the rate. Also, they said they have a policy that limits people who rent cars from the same state as them to 350 miles per day vs. unlimited, which is what I booked in my contract. The whole "bait and switch" thing was shady and probably illegal. Also, when I got the car home and started loading stuff into it, I realized the car had never been cleaned. There were food crumbs all over the third row, with dirty napkins and drink cups. The irony is that they made me initial something saying that if I smoked or had a pet in the car, I would need to pay $199 for cleaning but they don't even clean out the cars in between customers. I had to vacuum the car myself before going on my trip.
2.0 Mediocre14 Oct 2019
Cons: This is an unethical company. They did not honor their written rental confirmation and left me stranded without a rental car at Midway Airport, and nearly every other car rental company was without vehicles. They provided no justification for failing to live up to their written commitment. Avoid this company!
Economy Rent a Car![agency]()
5.9 Okay (5 reviews)
1 location in Chicago
Economy Rent a Car
Locations in Chicago
4901 S Cicero Ave+1 331 208 5100
10.0 Excellent10 Apr 2016
Pros: Awesome people. Great prices. Clean reliable vehicle.Cons: No complaints.
2.0 Mediocre29 Dec 2015
The car that wasn't thereCons: "Reserved" online. It was not made clear that the company was offsite or that a credit card number was necessary to hold the car. Our flight arrived nearly 2 hours late. We took the shuttle to the rental counter only to realize Economy was in a different location. Called both the local number and the toll-free number and got no answer. By the time my phone calls caught up with me it was 12:30 am and the message was that they would hold the car until 10:00. So now we were stuck at Midway. Luckily we were able to rent anothe car but had to cram 6 adults with luggage into 1 car instead of 2 and had to pay a premium price. I would not use Economy again.
5.6 Okay17 Dec 2015
Pros: The employees of the company are friendly and helpful. The car was new and comfortable.Cons: The company has a hidden "mandatory" roadside assistance fee of $100. It is NOT printed on any of the paperwork, nor or is there a notification when making the reservation on Kayak. It doubled the price of my rental, but there was 0 communication upfont. I reserve thru Kayak all the time and expect they would be disappointed in the hidden costs as well.
2.0 Mediocre28 Nov 2015
They didn't have a car for me on Thanksgiving!!Pros: Nothing.Cons: Worst company ever. Told me they gave out all of their cars the night before thanksgiving and they didn't have any car to give me for my reservation. Had to rent from Avis for $260.00 for 1 day when my reservation with Economy was for $70.00
Eagle Rent A Car![agency]()
5 locations in Chicago
Eagle Rent A Car
Locations in Chicago
4520 W 63rd Street
9747 Foster Ave
9950 Joliet Road
Chicago - Rosemont
Chicago Bmw Mdw
Recent reviews
Sunnycars![agency]()
3 locations in Chicago
Sunnycars
Locations in Chicago
203 North La Salle
5150 W 55th Street
560 Bessie Coleman Dr
Recent reviews
Chicago Van Rentals![agency]()
2 locations in Chicago
Chicago Van Rentals
Locations in Chicago
1000 W Ohare Ave+1 773 800 9898
5700 S Cicero Ave+1 773 800 9898
Recent reviews
Easirent![agency]()
2 locations in Chicago
Easirent
Locations in Chicago
Chicago Midway International Airport
| Monday | Invalid date - 23:59 |
| Tuesday | Invalid date - 23:59 |
| Wednesday | Invalid date - 23:59 |
| Thursday | Invalid date - 23:59 |
| Friday | Invalid date - 23:59 |
| Saturday | Invalid date - 23:59 |
Chicago O'Hare International Airport
| Monday | Invalid date - 23:59 |
| Tuesday | Invalid date - 23:59 |
| Wednesday | Invalid date - 23:59 |
| Thursday | Invalid date - 23:59 |
| Friday | Invalid date - 23:59 |
| Saturday | Invalid date - 23:59 |
Recent reviews
Advance Car And Truck Rental
Locations in Chicago
10255 W Zemke Rd, Chicago, Cook County, Illinois+1 847 635 8031
Recent reviews
Avr![agency]()
1 location in Chicago
Avr
Locations in Chicago
Chicago O Hare Airport
Recent reviews
Europcar
Locations in Chicago
Please Go To Fox Counter+1 312 741 0788
Recent reviews
keddy by Europcar![agency]()
1 location in Chicago
keddy by Europcar
Locations in Chicago
Chicago O Hare Airport
Recent reviews
NU Car![agency]()
1 location in Chicago
NU Car
Locations in Chicago
3901 Manheim Rd, Schiller Park+1 847 671 4000
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
Recent reviews
Right Cars![agency]()
1 location in Chicago
Right Cars
Locations in Chicago
W Ohare Ave
Recent reviews
TravelCar![agency]()
1 location in Chicago
TravelCar
Locations in Chicago
Main Garage
Recent reviews
4356 travellers who hired a car in Chicago gave the car agency they used an average rating of 7.5
Car hire locations in or near Chicago
Good to know
Most popular agency | Budget |
|---|---|
Most popular car type | Intermediate |
Average price | £38/day |
Good deal | £30/day |
When to book a car hire in Chicago
Average daily price per month
Car hire prices as pick-up date approaches
Top tips for hiring a car in Chicago
- Are you looking to make the most of your time in Chicago? Renting a car from the airport will allow you to be efficient and drive directly to the doorstep of your destination. With a car you will also have access to the glorious Lake Michigan, the fifth largest lake in the world, with its expanse of beaches and great fishing opportunities. If you are planning to visit the famous Brookfield Zoo, having a car will save you plenty of time and hassle as it is located 13 miles from downtown Chicago.
- A shuttle bus takes you directly from any of O’Hare International Airport’s 3 terminals to the Car hire Facility, where major hire companies such as Avis, Enterprise, Thrifty, and Budget have counters. O’Hare International Airport is located 18 miles from downtown Chicago and the drive will take approximately 30 minutes.
- When driving around Chicago keep in mind that it is a sport loving town and you will notice the effect this has on road traffic when the White Sox, Cubs, or Bulls play a game. Wrigley Field, Guaranteed Rate Field, and United Center are all located in close proximity to downtown Chicago, so be vigilant and check whether these teams are playing -- and plan an alternative route if necessary to avoid these stadiums during big events.
- Much like other major cities throughout America, rush hour means there will be a lot of congestion on the roads between 7 am and 9 am and 4 pm and 6 pm on weekdays. Being mindful of the increased amount of cars and cyclists on the road is crucial. Keep in mind that it is legal to turn right on a red light unless otherwise indicated.
- 25% of our users found a car hire in Chicago for £30 or less
- Book your car hire in Chicago at least 1 day before your trip in order to get a below-average price
- Off-airport car hire locations in Chicago are around 28% cheaper than airport locations on average
- Premium car hires in Chicago are around 54% cheaper than other car types, on average
FAQs about hiring a car in Chicago
Some car hire companies in Chicago which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Budget, Thrifty and Avis
On average a car hire in Chicago costs £38 per day.
In the past 72 hours, the cheapest car hires were found at Sixt (£28/day) and Budget (£32/day). In the last 72 hours the cheapest hire car price was found at Budget 10255 West Zemke Boulevard 60666 (16 miles from the city centre).
Based on ratings and reviews from real users on KAYAK, the best car hire companies in Chicago are Alamo (8.6, 929 reviews), Enterprise (8.0, 811 reviews), and Budget (7.2, 501 reviews).
The average price of fuel in Chicago is £1.73 per litre over the past 30 days. Filling up a tank of fuel costs between £21 and £28, depending on the car size.
Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type in Chicago.
Car hire companies onsite at O'Hare Intl airport include Budget, Thrifty, Avis, Hertz, Dollar, Alamo, Sixt, Advance Car And Truck Rental, Europcar and Enterprise.
Car hire companies onsite at Midway airport include Budget, Thrifty, Avis, Hertz, Dollar, Alamo, Enterprise and National.
Car hire companies that offer shuttle or pick-up services from O'Hare Intl airport to off-airport locations include Budget, Routes Car & Truck Rentals, Thrifty, Avis, Hertz, Dollar, Alamo, Enterprise and National.
Car hire companies that offer shuttle or pick-up services from Midway airport to off-airport locations include Budget, Thrifty, Avis, Hertz, Dollar, Alamo, Enterprise and National.
Car hire companies that offer shuttle or pick-up services from Greater Rockford airport to off-airport locations include Budget, Avis, Hertz, Alamo, Enterprise and National.
Take a look at our extensive car hire location map to find the best car hire deals near you.
A Intermediate car hire in Chicago costs £40 per day, on average.
A Economy car hire in Chicago costs £30 per day, on average.
A Compact car hire in Chicago costs £44 per day, on average.
In Chicago, cars are most frequently hired at Advance Car And Truck Rental 10255 W Zemke Rd, Chicago, Cook County, Illinois (16 miles from city centre).
On average hiring a car in Chicago costs £270 per week (£38 per day).
On average a car hire in Chicago costs £1,155 per month (£38 per day).
A small compact car such as a Mitsubishi Mirage is ideal for Chicago to help navigate rush hour traffic as well as the narrow streets and street side parking downtown. Choose a car in which you feel comfortable checking the blind spots, as there are plenty of bike lanes and cyclists on Chicago roads. If you are traveling with others and plan to have a mix of inner city life and coastal exploration, try the comfort and security of a Nissan Rogue SUV.
Standard residential areas have a speed limit of 30 miles per hour, while non-urban areas have a speed limit of 55 miles per hour. If you venture outside of Chicago and use an Illinois highway to access Lake Michigan or a nearby town, the speed limit will be either 65 or 70 miles per hour.
You can expect to pay approximately $2.60 per gallon for petrol in Chicago, which is in line with the American average. Keep an eye out for price increases around major holidays and the festive season.
Street parking in downtown Chicago can be tricky and expensive, so, to save money and hassle, look into the option of using a parking garage. Alternatively, the Metra train system is expansive and an easy way to travel across the city. Find more accessible parking near a Metra station and leave your hire car there while you explore downtown via public transport.