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Pros: excellent crew, well manner, well dresses smart feel... they seem to know my needs before I did .. loved it

Cons: wider wash rooms onboard .. wider seats .. wider seat bealts also plane from FRA - BOM could use service maintinace ... it seemed like an older aircraft

Pros: Everything, I love Lufthansa

Pros: We struggled to get the system to add our bags. Never got it to work and had to pay at check-in. It was even worse coming back! When bad weather caused delays and we missed our connecting flight from Frankfurt to Istanbul they put us on Turkish Airlines which was fabulous!!

Cons: Lufhtansa is slipping. They are acting like a budget airline when the expectation is for a full service airline. The online check-in would not let us add bags even though we tried for 3 hours. Not impressed with this.

Pros: Boarding was great. There is priority boarding available for those booked on connecting long haul premium economy flights.

Cons: The seat was very uncomfortable. For a 2 hour flight, it was okay. Any longer would have been difficult.

Cons: Nothing is for free not even a coffee.

Pros: Great service, food and entertainment.

Cons: extra taxi in DC

Pros: The plane was clean and seats were comfortable considering 2.5. hour flight; all crew members were nice and friendly; there was some food available for purchase but we didn't buy it since we ate at the airport before the flight. I would definitely fly again.

Cons: no TV or other entertainment options so make sure to bring your own device or a book.

Pros: Exelent Crew, great food and service I really like Swiss airlines. The best so far!!! Thanks

Cons: Legspace in economy class was probably good back in 1975, but in 2019 not acceptable anymore

Pros: Crew was attentive and overall I enjoyed the flight

Cons: Food could have been better

Pros: Service was slow, but fine.

Cons: * Couldn't online check-in * Seat selection was not honoured * Plane model not as advertised * No entertainment on board

Pros: The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)

Cons: A lot of delays, on both flights. We spent twice as much time waiting than flying.

Pros: Helpful and kind crew

Cons: I wish there was WiFi

Pros: The crew was amazing and the food was great.

Cons: Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress.

Pros: KLM staff is great

Pros: Air france crew at Mumbai Airport very rude and not supportive during checkin

Pros: FA kept bumping into my seat waking me up

Cons: Return the 777 to 9 across

Cons: Boarding at CDG was awfully slow

Cons: There was no entertainment and there was a lot of annoyed passengers and flight attendants

Pros: I liked the service once we left Dublin but once it was time to arrive to Leeds everything went downhill.

Cons: Our flight did not land to Leeds but to Manchester. I thought this would not be an issue to get my connecting flight to London. As I tried to explain to the airline attendants about my connecting flight they had no idea what was going on and said it wasn't their issue I would have to go to Leeds and explain to them what was happening. I asked if there was a way we could call them and see if I could just get a flight to London from Manchester. They said no. I tried to get a number to call myself still nothing. They sent everyone from the flight onto a coach bus to Leeds. Once I arrived to Leeds, I spoke with Ben and explained my situation. He said there were no more flights to London or anywhere near there. And there wasn't any flights to Austin, TX which was my end point either. He explained there wasn't anything they could do except fly me in the morning to London. I agreed but then come to find out he had to send me back to Manchester. Now I had already had my arrangements to stay in London for the night so I did not have much money left. He said they would take care of the accommodations and the flight to London. I was VERY PATIENT. Within this he was telling me how close they were to closing. I explained I needed everything in place before they even left because I was traveling alone in an unknown country or city. He arranged a cab to take me back to Manchester and a hotel to stay in with dinner and breakfast available. I thought everything would get better but of course it didn't. Ben clearly knew I had my checked bag and carry on. When I'm about to board the flight to London they charged me 60 pounds for my CHECKED BAG. Now this was already included on flight to begin with if all of this had not happened. The attendant did not want to listen to my story and kept passing me to another attendant that said there's nothing they could do. I had to pay since I couldn't leave my belongings. Once i arrived to London. I had to get my bag and RECHECK IN MY BAG. AGAIN they tried to charge me for my checked bag. This time I had enough of your airline and explained it was all included in my flight and I went on a rant with the attendant. He just stared and printed out the ticket for my bag. Didn't look at the computer. Didn't even explain why it's all of sudden taken care of that I don't have to pay anymore. I had no patience to hear his excuse but just wanted to get back home. This has been the worst experience I have ever had with an airline. Frontier isn't even this unorganized. Shouldn't there be a process for these kind of situations already?

Pros: Staff was wonderful, food was great! Takeoff was a little delayed but they kept us informed and that was fine. Over all a wonderful experience

Cons: Nothing

Pros: Yes

Pros: No problems

Pros: No bothering during the flight

Cons: A bit of free snacks and drinks

Pros: Amazing crew and eats

Cons: Norwegian is a great airline ..they try their best to make sure you enjoy your trip

Pros: The crew was very friendly and helpful. The flight wasn't full, so they informed me that I could move to an exit row for extra space, as I'm very tall.

Cons: This was a relatively long flight, but no food or drinks, even soft drinks, were included. I also found out at the Madrid airport that there was no desk to check in for Norwegian for connecting flights. This means that I had to leave, go to departures, check in, go through security, and then proceed to the gate. I fortunately had a long layover, but this process would have been impossible if I didn't have at least two hours.

Pros: Had decent movies and seats were somewhat comfortable.

Cons: Could have had better movies, I did not get any food or snacks, there was a big dog under the seat next to me and it took up half of my leg space...didn't know how that was allowed.

Pros: It was the first time I needed to use "Passenger Assistance" and it made my experience excellent. Everyone was so kind and helpful. Thank you.

Pros: I have used Kayak for years without issue. This time I was flying SAS for the first time. The plane broke and so that was the first huge delay SAS had terrible customer service. They reminded me several times that I was not a preferred customer and that I had bought my ticket through kayak. This is the reason they gave for lack of help. It was frustrating to say the least. I’m not sure how they expect to gain repeat customers if they treat first time customers like that.

Pros: I had a middle row of seats that I was able to stretch out in and sleep.

Cons: Better Food Choices...not everyone likes cheese!!!

Pros: Seats ok. Crew very nice.

Cons: Short flight but entertainment is always a nice thing to have

Pros: Great crew, typical seats

Cons: Not having to pay for headphones on a long international flight

Pros: ease of boarding, the flight left Dulles at the perfect time, after all the crowds were gone

Pros: When I booked my Economy Light fare from Denver to Paris, I was expecting a trying experience. But to the contrary, I found the entire trip to Paris and back enjoyable. I found the boarding quick and efficient, plus the flight attendants were genuinely friendly and helpful.

Cons: Short answer: Nothing. Icelandair is my new favorite low-cost airline for trips to Europe.

Cons: They downsized the plane and bumped me and my travel companion. Worse experience of my life.

Pros: On time, best connection for me, earning miles on my program. I booked based on time and cost, didn't even pay attention to what airline.

Cons: No food, plane felt pretty old and not so clean. Smaller seats than the other flights I had with Lufthansa. Otherwise, it was fine. I had a pretty bad earache on that particular flight, so I liked it less than I might have otherwise. Something didn't feel right, pressure wrong or something.

Pros: Absolutely nothing. Despite booking business class flights 3 months before departure date because we had to attend a very important wedding. Swiss Airlines overbooked the flight but didn’t warn us in advance. This meant my husband was forced to pay over 8 thousand Euros to charter a small private je

Cons: So That we could attend the wedding early the next morning in Oldenburg. They then had the audacity to void our return flights. Luckily I spoke with a lovely lady at Lufthansa, explained the situation and she re-instated return flights for an admin fee. Will never ever use Swiss Airlines again.

Pros: I had to pay 75 USD for 3.6 KG extra. Very annal

Cons: na

Cons: The phone, ground and flight crew, though impeccably polite at every turn, passed me from phone to service desk to gate for answers to questions about itinerary changes and seating upgrade until I just gave up. I tried changing my return flight to leave from London- that is, simply dropping the Newcastle/London leg, but went back and forth several times between you and the airline- then simply gave up, instead travelling back to Newcastle to then fly back to London. I then tried to change my seating assignment and the desk agent was unable to give any information about the cost of an upgrade. I finally found out that upgrades are to the cabin, not the seat so just stayed with my middle seat in coach for the 8.5 hour flight. It was puzzling that these issues were so impossible to resolve.

Pros: Quick boarding, very nice crew. Helpful with infant. Lots of snacks good food.

Pros: Quick passport checks on boarding. Seat has head rest that can be folded to hug your head, very comfortable!

Cons: No USB charging plugs. Main dish was good but the salad is poor.

Pros: crew was great, food was very good

Cons: entertainment bit old, too many Indian movies

Pros: The roomie seats, the USB port, and in flight entertainment

Cons: Child free section

Cons: at last minute itinerary was changed.. instead of routing through Brisbane, was now routed through Sydney. Flight from Sydney to LAX was delayed by 4 hours, then missed flight LAX to LAS... overall long delayed arrival. Checked the route through Brisbane, and those flights we're all there, departed and landed all on-time... so wondering what the reason was for the change of the itinerary without a cause (no cancel or delayed flights through Brisbane)

Pros: This flight is the best I’ve been on! Boarding was easy, the seats were comfortable, the film choice was excellent and I enjoyed everything I ate. I really felt I was being treated well by all the staff on board.

Cons: Nothing

Pros: Very short flight (43 minutes) No food, entertainment or beverage service. Staff did not check young children were strapped in prior to take off resulting in a two year old standing on dads lap throughout take off, flight and landing.

Cons: Lack of importance shown to safety of young children.

Pros: Everything

Cons: Everything

Cons: Free wifi

Pros: Timely departure and pleasant staff on board

Cons: It was cold during the flight,

Pros: Everything went very well! Boarding was easy, the flight was smooth with little turbulence, we arrived on time, the crew was friendly and attentive, the food was good!

Cons: Everything was very smooth, except that the seats were not very comfortable!

Cons: I fly regular this was an excellent flight

Pros: Attendant was friendly and efficient.

Cons: No beverages or snacks.

Cons: No issues at all

Pros: I liked the wide variety of movies and snacks available.

Cons: The kid behind me wouldn't stop kicking my seat.