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Pros: Crew was very nice and responsive.

Cons: The flight was so hot. No personal air controls. Economy was horribly small.

Cons: I never made it on the flight. It was over booked, they switched me over... I'm still at the airport, missing two days of my vacation. Flights have been delayed from SFO, causing me to miss so many of the connecting flights...

Pros: Seating was good. Crew was good

Cons: Food could be better

Pros: Crew was attentive, video selection was very good

Cons: Seat cushion was very hard for 7 hour fight. Bring a pillow!

Pros: Very nice crew. I flew with my 6 months old baby and the crew was really helpful and took care of us.

Pros: More space that on competitors.

Cons: The crew was not particularly pleasant to deal with. Also, the seat kept reclining itself without me ever pressing the button. Had to constantly adjust it.

Cons: My luggage was lost for almost 2 weeks.

Cons: 600€ for tiny space in the plane!!

Pros: Not much

Cons: You fly international for 8 hours an you don't have screens and have to pay for entertainment..or a glass of wine?? 60 dollars to choose your seat???..air Canada sucks. I flew to Europe with over 12 different airlines this is one of the worst for sure.

Pros: It's a direct flight.

Cons: Everything - the plane was last updated in 1989 (you can still see where the cathode ray screens were bolted to the central overhead bins), the entertainment is laughable, several didn't work - passengers were given choice of putting up with that or getting off flight. A flight to endure, not enjoy

Pros: Reasonable staff but seats very cramped, but i guess you get what you pay for !!

Cons: I didn’t fly out of Philadelphia because the flight was 5 hrs late and I missed my connecting flight. Had to go get my luggage, go home and try to fly today! Terrible! All my plans screwed up!

Cons: Crew was young and did a good job but I got the feeling they were working their way to their own vacation at the destination.

Pros: Comfortable plan. crew, at least in our section of the plan was minimally attentive.

Cons: crew could have been more attentive. other then the basic services no one made any effort to see if we wanted anything else.

Cons: More chicken

Cons: Passenger in next seat was so big that his fst hung over the armrest and he took up 3 to 4 inches of my space. Lufthansa should not let passengers this big fly in economy class. I appreciate my space in economy will be limited but I should be able to use all of my allotted space.

Pros: Yes

Cons: Everything was good

Cons: 1. In Flight Entertainment 2. Controlled In Flight Temperature

Pros: General flight journey

Pros: The crew is really welcoming

Cons: The seats are too narrow and a bit too hard

Pros: Helpful crew.

Cons: These planes are tiny. Our equipment was B717.

Cons: Plane was hot and sticky. The air from the vent was not cool.

Cons: Was not offered a drink in first class prior to take off.

Pros: Crew was nice. The tv/movie technology was fantastic!! Huge selection of movies that made the time fly by, and very easy to use as opposed to my other flight over. Food was good. I love that you get tons of food and drinks (more food than I could eat actually).

Cons: I couldn't get both of my boarding passes printed in London so I had to get it from an agent in Minneapolis. I hate that it's so hard to get a seat assigned and a boarding pass before the trip.

Pros: Easy flight, on time, polite and informative crew

Cons: It was pretty standard— very functional, which is what we expected

Pros: The plane was super nice and new.

Cons: Plane took off 2 hours late while we all sat on the plane with no water. They also ran out of food so there was nothing to eat. The crew sounded like they had no idea what was going on, kept giving these updates— and then going back on what they said earlier. So disorganized and hot on that plane.

Pros: It was good

Pros: Food are nice Have IFE on broad

Pros: Smoothness of flight. Communication from flight deck.

Cons: No snacks!

Pros: Leg room! excellent entertainment selection

Cons: boarding. long lines and delayed waiting on hot jetbridge

Pros: Not much

Cons: one of the passenger's on our reservation was removed, flight changed to a different airline & unable to access reservation to review why passenger was removed. left stranded in Paris airport unless we paid $5200 for a new ticket. Also, airline tried to force us to pay for luggage twice. DISASTER

Cons: Price the tickets where the luggage and food on a nine hour flight are incuded

Pros: Nothing

Cons: Everything

Cons: 2 hour window for transfers

Cons: Poor customer service

Cons: They lost all my luggage

Pros: Crew was ok and servicial

Cons: Food and reception at door of boarding

Pros: Great crew and prompt boarding.

Cons: Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space.

Pros: Flight was on time.

Cons: In flight complimentary food and drink service could have been better.

Cons: The craft is a bit old. Harsh landing.

Pros: Why the 3 hours delay?

Cons: Be on time

Pros: The crew was super attentive but also knew when to leave people alone and rest with the lights out. The entertainment selection and food were above average.

Cons: The seat I was in (37 H) was awful, if felt much more cramped than the flight to Macedonia. I felt like I was crammed into a sardine can. The boarding process in Vienna was a joke; the economy seats were all boarded at once; in effect a mass of humanity all rushing toward the gate.

Cons: They couldn't find my name and I have to run around in the airport. I almost missed the flight, even though I was over 2 hours earlier.

Pros: Crew

Cons: Huge delay... :(

Pros: Once again BA 297 was more than an hour late departing because BA could not get bags and cargo loaded.

Cons: See above. If BA cant get A380 loaded for on time departure, get more baggage handlers or use a different aircraft.

Pros: The crew was very friendly and accommodating. We had plenty of food and drinks, including wine that was complementary.

Cons: Not much leg room if you are tall and the person in front of you reclines their seat.

Pros: Professional service, felt safe. Good cost.

Cons: Only fed one full meal on our transatlantic flight, and got one snack otherwise. Took awhile to take our trays which caused a very long line for the bathroom after. On our inter Europe flight, no snacks were included.

Pros: Best flight I've ever been on! Our take off was delayed due to some guests having gotten their luggage put on the airline, but never showing up to the actual flight, so the crew was required to take off said luggage. Normally, this would be a frustrating experience, but they kept us updated throughout the process-- it felt like they actually cared. Crew was incredibly kind throughout the entire flight. Truly the best experience flying I have ever had.

Pros: Comfortable seat. Great crew!

Pros: Crew were great! Neck cushions on chair aren’t adjustable and not comfortable.

Cons: More leg room

Pros: The crew were all excellent

Cons: Dinner choice was poor. Starter was just a few salad leaves.

Pros: Comfortable seats from Brussels to Accra, aircraft clean and well maintained.

Cons: Slow Boarding from Paris. Poor, but very poor entertainment system

Pros: Crew was very pleasant and attentive.

Cons: The entaertainment system, TV , movies etc, wasn’t working and they tried and tried but couldn’t get it to work. Not a common occurrence I am sure.

Cons: We took off late

Pros: The captain was able to make up much of the lost time spent boarding.

Cons: The crew were 20 minutes late getting to the plane. The seats were also uncomfortable. Thankfully, it was only a 50 minute flight.

Pros: Great organization, very efficient

Cons: Bag fees were not made clear on Kayak or Swiss website, seats on Edelweiss A320 we’re spaced too close together for my legs, though was not a problem on the 777.

Cons: It would have better if the flight wasn’t 5 hours late.

Cons: seat comfort

Cons: Delayed