Overview

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JW Marriott Chicago
Best Room Service

151 West Adams Street, Chicago, IL 60603, United States
+1 312 660 8200

£171+

Overall guest ratings

8.9/10 Excellent
Based on 906 reviews

Review highlights

  • 9.4
  • 9.4
  • 9.1
  • 6.7

Good to know

  • Pleasant entrance area
  • Impressive bathroom
  • Clean rooms
  • Friendly service

Nearby

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    About

    Encounter a landmark Chicago luxury hotel and experience the renowned architecture of world-famous Daniel Burnham. Located at LaSalle & Adams, this Chicago, Illinois luxury hotel soars above skyscrapers in the heart of one of the world's most powerful financial districts. With a $396 million restoration, the historic JW luxury hotel in Chicago, IL exudes Burnham's refined style combined with 21st century sensibility, providing downtown Chicago with a one-of-a-kind authentic destination. Unwind in our luxury Chicago, IL hotel rooms or dine inside our world-class restaurant, The Florentine. As the epitome of refined elegance, the JW Marriott Chicago hotel provides stunning domed-ceiling ballrooms and meeting venues for corporate gatherings or weddings and social soirees. Relax and enjoy a unique mind-body experience at the JW Spa offering over 15 services, treatments, and amenities. Discover Daniel Burnham's foundation of excellence at the JW Marriott Chicago, and experience a premier luxury hotel in Chicago.

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    Marriott V2

    Amenities

    • Parking
    • Fitness centre
    • Facilities for disabled guests
    • Car hire
    • Currency exchange on-site
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Concierge service
    • Spa
    • Express check out
    • Coffee shop
    • Sauna
    • Internet (surcharge)
    • Pets not allowed
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 906 reviews
    • 9.4 "Excellent wellness & sports facilities."
      8.6 "top-notch fitness area, thought 86%."
    • 9.4 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      9.0 "90% were happy with the room service."
      7.8 "78% found the restaurant service to be one of the best."
      10.0 "100% said the concierge service was amazing."
      8.3 "83% were impressed by the valet service."
    • 9.1 "Perfectly clean."
      9.0 "90% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.9 "Location is great."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      8.0 "80% liked the proximity to shopping."
    • 8.8 "Pool is good."
    • 6.7 "Breakfast is mediocre."
    • 4.8 "Value below average."
      3.5 "65% thought it was overpriced."
      4.0 "60% said the breakfast was too expensive."
    • 3.3 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
      3.5 "65% thought it was overpriced."
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    Overall rating

    8.6 Excellent
    Based on 398 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 9.1 "Terrific location."
    • 8.8 "Generally very clean."
      8.6 "86% said rooms were clean."
    • 7.2 "High comfort."
      8.3 "83% thought rooms were spacious."
      10.0 "100% liked the big bathroom."
    • 7.0 "Nice rooms."
      8.8 "88% were happy with the bathroom."
      8.3 "83% thought rooms were spacious."
      8.6 "86% said rooms were clean."
      10.0 "100% liked the big bathroom."
    • 6.5 "Breakfast is mediocre."
    • 5.0 "Average value."
    • 3.6 "Internet is poor."
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    Overall rating

    8.9 Excellent
    Based on 443 reviews
    • 9.3 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      7.8 "78% found the restaurant service to be one of the best."
    • 9.1 "Perfectly clean."
      9.0 "90% said rooms were clean."
    • 9.0 "Terrific location."
    • 7.7 "Nice rooms."
      8.7 "87% were happy with the bathroom."
      8.4 "84% thought rooms were spacious."
      9.0 "90% said rooms were clean."
    • 6.9 "Breakfast is mediocre."
    • 4.3 "Value below average."
    • 3.1 "Disappointing internet connection."
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    Overall rating

    8.7 Excellent
    Based on 27 reviews
    • 7.9 "Nice rooms."

    Overall rating

    8.9 Excellent
    Based on 36 reviews
    • 9.5 "World class service."
    • 7.4 "Nice rooms."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Pleasant entrance area"
    "Impressive bathroom"
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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